mygoose Posted September 15, 2014 ID:879074 Share Posted September 15, 2014 IE7 opens OK but it disappears as soon as I start to type www in the address bar. I am running XP SP3. Can anyone help please? mygoose Link to post Share on other sites More sharing options...
mygoose Posted September 17, 2014 Author ID:879823 Share Posted September 17, 2014 Can anyone help me with this please? I am unable to use my PC. I have done a repair of IE7 and then a complete re-install but it is still the same. When I open my home page instead of my usual MSN.com coming up in the address bar I get this:- http://uk.msn.com/?ocid=iehp Then IE7 disappears as soon as I start to type www Could this have anything to do with it please? mygoose Link to post Share on other sites More sharing options...
mygoose Posted September 17, 2014 Author ID:879864 Share Posted September 17, 2014 It's very good of you to have a go at this. I do hope someone more knowledgeable than us will help as I think it is only a small glitch and it is causing me a big headache. In reply to your specific points:- I don't think it's the keyboard but I did try your suggestion with a different physical keyboard and made no difference. I am not happy with on-screenkeyboards. I did manage to copy and paste an address in on the odd occasion but for what I am trying to do I need two windows open and when I opened the tab for the second window the whole lot disappeared. I have another browser (Chrome) but I need IE for what I am trying to do. Thanks for help Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted September 17, 2014 Root Admin ID:879865 Share Posted September 17, 2014 Please read the following and post back the 3 requested logs. Diagnostic Logs Thank you Link to post Share on other sites More sharing options...
mygoose Posted September 18, 2014 Author ID:880188 Share Posted September 18, 2014 Thanks The link in your email led me to a page that said Sorry we could not find that. I'd really rather not do this as there is nothing wrong with my PC or Malwarebytes and I haven't had any adware, malware, viruses etc. for ages. My feeling is that it is only a small glitch and I recall pressing the wrong key or something but cannot remember exactly what I did. Thanks for help. mygoose Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted September 18, 2014 Root Admin ID:880216 Share Posted September 18, 2014 Up to you but without logs can't really help you. Not like we're sitting at your computer to see what's going on. Maybe go open a topic on the Microsoft support forum and see what they say Link to post Share on other sites More sharing options...
mygoose Posted September 20, 2014 Author ID:880955 Share Posted September 20, 2014 Thanks. I did not get round to going to the Microsoft support forum but I have fixed it. It was an add-on:- avast! Online Security AVAST Software a.s. Browser Helper Object aswWebRepIE.dll As soon as I disabled it everything is running just fine. Thanks for helpmygoose Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted September 20, 2014 Root Admin ID:881006 Share Posted September 20, 2014 Okay, great. Glad you were able to get your issue resolved. I'll go ahead then and close your topic now. Link to post Share on other sites More sharing options...
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