PUP.Optional. Frostwire TB.A

[Dimitri001]

I ran a scan with Malwarebytes Anti-Malware and found several instances of PUP.Optional.Frostwire TB.A. Anti-Malware offers me the options of quarantining or adding an exception and I figured I'd just quarantine it but then I googled it to see what it is and that lead me to this forum.

 

I saw a topic on ths bit of malware and saw that removing it might be more complicated than simply clicking quarantine, I saw that the folks helping the person who reported the problem requested several logs, so I presume I'd need to do something like that, too.

 

Can anyone help me out with this one? I didn't want to simply follow the instructions from that thread, because, as I say, the people helping were asking for logs so I thought the same instructions may not work for everyone.

 

If it matters I'm running windows XP and besides Malwarebytes Anti-Malware I have NOD32 installed.

[TwinHeadedEagle]

Hello,
    
 
They call me TwinHeadedEagle around here, and I'll be working with you.
 
     
    
Before we start please read and note the following:

• Limit your internet access to posting here, some infections just wait to steal typed-in passwords.
• Please be patient. I know it is frustrating when your PC isn't working properly, but malware removal takes time.
• Don't run any scripts or tools on your own, unsupervised usage may cause more harm than good.
• Do not paste the logs in your posts, attachments make my work easier. There is a Upload Files option below which you can use to attach your reports. Always attach reports from all tools.
• Stay with me to the end, the absence of symptoms doesn't mean that your machine is fully operational.
• Note that we may live in totally different time zones, what may cause some delays between answers.
• Do not ask for help for your business PC. Companies are making revenue via computers, so it is good thing to pay someone to repair it.
• If I don't hear from you within 3 days from this initial or any subsequent post, then this thread will be closed.

I can't foresee everything, so if anything unexpected happens, please stop and inform me!
There are no silly questions. Never be afraid to ask if in doubt!
 
 
 
  Rules and policies
 
We won't support any piracy.
That being told, if any evidence of illegal OS, software, cracks/keygens or any other will be revealed, any further assistance will be suspended. If you are aware that there is this kind of stuff on your machine, remove it before proceeding!
The same applies to any use of P2P software: uTorrent, BitTorrent, Vuze, Kazaa, Ares... We don't provide any help for P2P, except for their removal. All P2P software has to be uninstalled or at least fully disabled before proceeding!
 
Failure to follow these guidelines will result with closing your topic and withdrawning any assistance.
 
 
 
 

Scan with Malwarebytes' Anti-Malware
 
Please re-run Malwarebytes' Anti-Malware.

• First of all, select update.
• Once updated, click the Settings tab, in the left panel choose Detctions & protection and tick Scan for rootkits.
• Click the Scan tab, choose Threat Scan is checked and click Scan Now.
• If threats are detected, click the Apply Actions button. You will now be prompted to reboot. Click Yes.
• Upon completion of the scan (or after the reboot), click the History tab.
• Click Application Logs and double-click the newest Scan Log.
• At the bottom click Export and choose Text file.
• Save the file to your desktop and include its content in your next reply.

[Dimitri001]

Thanks for the help!

 

I'm running into a problem:

I ran a scan and then immediately on the result page it said "export" and I clicked and typed in a name for the log, but ehn I tried saving it the program crashed. Then I did it over, again tried to export and again it crashed when I clicked save.

 

So then I went to the history page->application logs and saw that the two scans I did were listed there, I tried exporting from there and again it crashed. Then I tried to copy to clipboard but it crashed again.

 

Probably this isn't due to this, but I'm running the free version of the program.

[TwinHeadedEagle]

Can you export them to .xml?

[Dimitri001]

It worked to XML!

 

Oh, I forgot to mention, I also have Spybod Search and Destroy installed and running.sca.xml

[TwinHeadedEagle]

Did you remove all found items by MalwareBytes?
 
 
Fix with AdwCleaner
 
Please download AdwCleaner by Xplode and save the file to your desktop.

• Right-click on icon and select Run as Administrator to start the tool.
• Follow the prompts and click Scan.
• When finished, please click Clean.
• Upon completion, click Report. A log (AdwCleaner[s*].txt) will open.

Please include the contents of that file in your reply.
 
 
 
 

Please download Farbar Recovery Scan Tool and save it to your desktop.
 
Note: You need to run the version compatibale with your system. If you are not sure which version applies to your system download both of them and try to run them.
Only one of them will run on your system, that will be the right version.

• Double-click to run it. When the tool opens click Yes to disclaimer.
• Press Scan button.
• It will make a log (FRST.txt) in the same directory the tool is run. Please attach it to your reply.
• The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.

[Dimitri001]

I haven't. I have the options to ignore, quarantine and add exception, which one should I set?

 

The steps you mentioned, I do these after I quarantine/add exception with Malwarebytes?

[TwinHeadedEagle]

Yes, remove everything MBAM finds and then follow next steps.

[Dimitri001]

Ok, I quarantined everything found by MBAM and restarted and then I ran Farbar nad adwcleaner.

 

Here are the logs:

 

AdwCleanerS0.txt

Addition.txt

FRST.txt

[TwinHeadedEagle]

Very good.
 
I noticed outdated version of ESET Antivirus on your PC. Current version is 7, and you're running 3.2
 
 
SpyBot S&D Warning
 
MVPS.org is no longer recommending SpyBot S&D due to very poor testing results (scroll down and read under Freeware Antispyware Products).
My advice is to get rid of this program. To do so:

• Press the + R on your keyboard at the same time. Type appwiz.cpl and click OK.
• Search for SpyBot, right-click the entry and click Uninstall.

This is optional, but please consider it.
 
 
 
 
Fix with Farbar Recovery Scan Tool
 

This fix was created for this user for use on that particular machine.
Running it on another one may cause damage and render the system unstable.

 
Download attached fixlist.txt file and save it to the Desktop:
 
Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!

• Right-click on icon and select Run as Administrator to start the tool.
  (XP users click run after receipt of Windows Security Warning - Open File).
• Press the Fix button just once and wait.
• If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
• When finished FRST will generate a log on the Desktop, called Fixlog.txt.

Please post it to your reply.

fixlist.txt

[Dimitri001]

I'll sort out NOD and Spybot, thanks for the tip!

 

Here's the log:

 

Fixlog.txt

[TwinHeadedEagle]

Nice

 

How is your PC now?

[Dimitri001]

Its good. What was wrong really was that I was getting a warning for not much free space left on the Windows partition (I haev a separate partition where I keep the swap file and the destination folders for some temporary files, they're not on my windows partition) which had not been the case before, always had at least a few 100 MBs free so I thought maybe there's some malware and I found those Frostwires with MBAM, that's the only thing that was off.

 

Now there's 1,38 GB on the Windows partition, so everything is working fine.

 

Thanks very much for the help!

[TwinHeadedEagle]

Glad I could help. We will delete all used tools and I'll give you some tips to harden your security and learn how to protect yourself
 
 

Recommended reading:

 
 
MUST READ - security tips:

• Computer Security - a short guide to staying safer online.

• Simple and easy ways to keep your computer safe and secure on the Internet

MUST READ - general maintenance:

• What to do if your Computer is running slowly?

The Importance of Software Updating:

 

 
In order to stay protected it is very important that you regularly update all of your software. Cybercriminals depend on the apathy of users around software updates to keep their malicious endeavor running.
 
Operating systems, such as Windows, and applications, such as Adobe Reader or JAVA, are used by tens of millions of computers and devices around the world, making them a huge target for cybercriminals. Downloading updates and installing them can sometimes be tedious, but the advantages you get from the updates are certainly worth it.

• How to configure and use Automatic Updates in Windows
• How to update Java
• How to update Adobe Reader

Recommended additional software:

 
 
TFC - to clean unneeded temporary files.
Malwarebytes' Anti-Malware - to scan your system from time to time in search for malware.
Malwarebytes' Anti-Exploit - to prevent plenty of mostly exploited vulnerabilities.
McShield - to prevent infections spread by removable media.
CryptoPrevent - to secure yourself from very severe CryptoLocker infection.
Unchecky - to prevent from installing additional foistware, implemented in legitimate installations.
FiheHippo.com Update Checker - to keep your programs up-to-date.
Adblock - to surf the web without annoying ads! 
 
 

Post-cleanup procedures:

 

 
Download DelFix by Xplode and save it to your desktop.

• Run the tool by right click on the icon and Run as administrator option.
• Make sure that these ones are checked:
  • Remove disinfection tools
  • Purge system restore
  • Reset system settings
• Push Run.
• The program will run for a few seconds and display a notepad report. You do not need to attach it.

The tool will also record healthy state of registry and make a backup using ERUNT program in %windir%\ERUNT\DelFix
Tool deletes old system restore points and create a fresh system restore point after cleaning. 
 
 
 

My help is free for everybody.

If you're happy with the help provided and/or wish to buy me a beer for the assistance you received, then you can consider a donation:

Thank you!

 
 
Stay safe,
TwinHeadedEagle  

[AdvancedSetup]

Glad we could help.

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