Balaribo Posted September 14, 2014 ID:878769 Share Posted September 14, 2014 This past week, I noticed clicking on links on several different, completely unrelated sites would cause an extra tab to open up in Firefox that attempted to go to a URL at "popnexsus.com". I use noscript so I think I didn't get anything from that but I'm wondering if I somehow got infected with some kind of malware to cause the problem in the first place. This only happened for two days earlier this week and then completely stopped. Malwarebytes threat scan didn't turn up anything either but, to be doubly sure I'm clean, I'm posting here. Thanks.FRST.txtAddition.txtmbLog.txt Link to post Share on other sites More sharing options...
Staff gringo_pr Posted September 19, 2014 Staff ID:880726 Share Posted September 19, 2014 Hello We are very sorry for the delay in responding to your request, If you are still in need of assistance please let me know and I will get started in helping you with your request. Regards, Gringo Malwareremoval Malwarebytes Link to post Share on other sites More sharing options...
Balaribo Posted September 19, 2014 Author ID:880750 Share Posted September 19, 2014 Yes, I'd still like to make sure I'm clean. Link to post Share on other sites More sharing options...
Staff gringo_pr Posted September 19, 2014 Staff ID:880780 Share Posted September 19, 2014 Hello Balaribo These are the programs I would like you to run next, if you have any problems with one of these just skip it and move on to the next one. -AdwCleaner- Please download AdwCleaner by Xplode onto your desktop.Close all open programs and internet browsers.Double click on AdwCleaner.exe to run the tool.Click on Scan.After the scan is complete click on "Clean"Confirm each time with Ok.Your computer will be rebooted automatically. A text file will open after the restart.Please post the content of that logfile with your next answer.You can find the logfile at C:\AdwCleaner[s1].txt as well.-Junkware-Removal-Tool- Please download Junkware Removal Tool to your desktop.Shut down your protection software now to avoid potential conflicts.Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".The tool will open and start scanning your system.Please be patient as this can take a while to complete depending on your system's specifications.On completion, a log (JRT.txt) is saved to your desktop and will automatically open.Post the contents of JRT.txt into your next message.When they are complete let me have the two reports and let me know how things are running. Gringo Link to post Share on other sites More sharing options...
Balaribo Posted September 20, 2014 Author ID:880966 Share Posted September 20, 2014 Had to run AdwCleaner from another account but got it running. JRT.txt Link to post Share on other sites More sharing options...
Balaribo Posted September 20, 2014 Author ID:880967 Share Posted September 20, 2014 Didn't attach the other file for some reason in my other post.AdwCleanerS0.txt Link to post Share on other sites More sharing options...
Balaribo Posted September 20, 2014 Author ID:881265 Share Posted September 20, 2014 When they are complete let me have the two reports and let me know how things are running. Whoops, forgot this part, too. Things are running fine. I haven't encountered the problem for almost two weeks now and that hasn't changed. Running those last two programs seems to have cleared some settings on my browser but that's no big deal. Link to post Share on other sites More sharing options...
Staff gringo_pr Posted September 22, 2014 Staff ID:881875 Share Posted September 22, 2014 Hello Balaribo I Would like you to do the following. Please print out or make a copy in notepad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them. Run Combofix: You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this) Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here< Combofix may need to reboot your computer more than once to do its job this is normal. You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.Link 1 Link 2 Link 3 1. Close any open browsers or any other programs that are open. 2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix. Double click on combofix.exe & follow the prompts. When finished, it will produce a report for you. Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer "information and logs"In your next post I need the followingLog from Combofixlet me know of any problems you may have hadHow is the computer doing now?Gringo Link to post Share on other sites More sharing options...
Balaribo Posted September 23, 2014 Author ID:882046 Share Posted September 23, 2014 Running ComboFix went smoothly. Still not noticing any problems.ComboFix.txt Link to post Share on other sites More sharing options...
Staff gringo_pr Posted September 27, 2014 Staff ID:883749 Share Posted September 27, 2014 Hello Balaribo At this time I would like you to run this script for me and it is a good time to check out the computer to see if there is anything else that needs to be addressed.:Run CFScript:Please start by opening Notepad and copy/paste the text in the box into the window:ClearJavaCache:: Save it to your desktop as CFScript.txtReferring to the picture above, drag CFScript.txt into ComboFix.exeThis will let ComboFix run again.Restart if you have to.Save the produced logfile to your desktop.Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stallNote 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer"information and logs"In your next post I need the followingreport from Combofixlet me know of any problems you may have hadHow is the computer doing now after running the script?Gringo Link to post Share on other sites More sharing options...
Balaribo Posted September 27, 2014 Author ID:883946 Share Posted September 27, 2014 No problems for a long while now. Things look to be running great.ComboFix.txt Link to post Share on other sites More sharing options...
Staff gringo_pr Posted September 29, 2014 Staff ID:884510 Share Posted September 29, 2014 Hello Balaribo I would like to see a report that combofix makes.extra combofix reportpush the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)please copy and past the following into the boxC:\Qoobox\Add-Remove Programs.txtclick okcopy and paste the report into this topic for me to reviewGringo Link to post Share on other sites More sharing options...
Balaribo Posted September 29, 2014 Author ID:884674 Share Posted September 29, 2014 Here you go.Add-Remove Programs.txt Link to post Share on other sites More sharing options...
Staff gringo_pr Posted October 2, 2014 Staff ID:885858 Share Posted October 2, 2014 Hello These logs are looking allot better. But we still have some work to do. Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps.. Clean Out Temp FilesThis small application you may want to keep and use once a week to keep the computer clean. Download CCleaner from here CCleanerRun the installer to install the application.When it gives you the option to install Yahoo toolbar uncheck the box next to it.Run CCleaner. default settings are fineClick Run Cleaner.Close CCleaner.: Malwarebytes' Anti-Malware : I see that you have MBAM installed - That is great!! and at this time I would like you to update it and run me a threat scan 1.On the Dashboard, click the 'Update Now >>' link 2.After the update completes, click the 'Scan Now >>' button. Or, on the Dashboard, click the Scan Now >> button. 3.If an update is available, click the Update Now button. 4.A Threat Scan will begin. 5.When the scan is complete, if there have been detections, click "Quarantine all" to allow MBAM to clean what was detected. 6.In most cases, a restart will be required. 7.Wait for the prompt to restart the computer to appear, then click on Yes. Get the report 1.After the restart once you are back at your desktop, open MBAM once more. 2.Click on the History tab at the top 3. Click on the Application Logs at the left 4.Double click on the scan log which shows the Date and time of the scan just performed. 5.Click 'Export'. 6.Click 'Text file (*.txt)' 7.In the Save File dialog box which appears, click on Desktop. 8.In the File name: box type a name for your scan log. 9.A message box named 'File Saved' should appear stating "Your file has been successfully exported". 10.Click Ok 11. Attach that saved log to your next reply. Download HijackThisGo Here to download HijackThis programSave HijackThis to your desktop.Right Click on Hijackthis and select "Run as Admin" (XP users just need to double click to run)Click on "Do A system scan and save a logfile" (if you do not see "Do A system scan and save a logfile" then click on main menu)copy and paste hijackthis report into the topic"information and logs"In your next post I need the followingLog From MBAMreport from Hijackthislet me know of any problems you may have hadHow is the computer doing now?Gringo Link to post Share on other sites More sharing options...
Balaribo Posted October 3, 2014 Author ID:885940 Share Posted October 3, 2014 Looks good. No problems I've noticed.mbyteslog10-2-2014.txthijackthis.log Link to post Share on other sites More sharing options...
Staff gringo_pr Posted October 6, 2014 Staff ID:886923 Share Posted October 6, 2014 Greetings These logs are looking very good, we are almost done!!! Just one more scan to go. :Remove unneeded start-up entries: This part of the fix is purely optional These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.Run HijackThis (rightclick and run as admin)Click on the Scan buttonPut a check beside all of the items listed below (if present):O4 - HKLM\..\Run: [updReg] C:\Windows\UpdReg.EXE O4 - HKLM\..\Run: [updatePSTShortCut] "C:\Program Files (x86)\CyberLink\DVD Suite\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\CyberLink\DVD Suite" UpdateWithCreateOnce "Software\CyberLink\PowerStarter" O4 - HKLM\..\Run: [updateP2GoShortCut] "C:\Program Files (x86)\CyberLink\Power2Go\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\CyberLink\Power2Go" UpdateWithCreateOnce "SOFTWARE\CyberLink\Power2Go\6.0" O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe" O4 - HKLM\..\Run: [RemoteControl8] "C:\Program Files (x86)\CyberLink\PowerDVD8\PDVD8Serv.exe" O4 - HKLM\..\Run: [PDVD8LanguageShortcut] "C:\Program Files (x86)\CyberLink\PowerDVD8\Language\Language.exe" O4 - HKLM\..\Run: [CLMLServer] "C:\Program Files (x86)\CyberLink\Power2Go\CLMLSvc.exe" O4 - HKLM\..\Run: [bCSSync] "C:\Program Files (x86)\Microsoft Office\Office14\BCSSync.exe" /DelayServices O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe" O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" O4 - HKCU\..\Run: [steam] "C:\Program Files (x86)\Steam\steam.exe" -silent O4 - HKCU\..\Run: [Messenger (Yahoo!)] "C:\PROGRA~2\Yahoo!\Messenger\YahooMessenger.exe" -quiet Close all open windows and browsers/email, etc...Click on the "Fix Checked" buttonWhen completed, close the application. NOTE**You can research each of those lines >here< and see if you want to keep them or not just copy the name between the brackets and paste into the search space O4 - HKLM\..\Run: [IntelliPoint] Eset Online Scanner **Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin Go Eset web page to run an online scanner from ESET.Turn off the real time scanner of any existing antivirus program while performing the online scanclick on the Run ESET Online Scanner buttonTick the box next to YES, I accept the Terms of Use.Click StartWhen asked, allow the add/on to be installedClick StartMake sure that the option Remove found threats is untickedClick on Advanced Settings, ensure the optionsScan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.Click Scanwait for the virus definitions to be downloadedWait for the scan to finishWhen the scan is completeIf no threats were foundput a checkmark in "Uninstall application on close"close programreport to me that nothing was foundIf threats were foundclick on "list of threats found"click on "export to text file" and save it as ESET SCAN and save to the desktopClick on backput a checkmark in "Uninstall application on close"click on finishclose programcopy and paste the report hereGringo Link to post Share on other sites More sharing options...
Balaribo Posted October 7, 2014 Author ID:887307 Share Posted October 7, 2014 I'm fine with everything the ESET scan turned up, except the InstallMonetizer.AF.ESET SCAN.txt Link to post Share on other sites More sharing options...
Staff gringo_pr Posted October 7, 2014 Staff ID:887342 Share Posted October 7, 2014 Hello Balaribo There are some minor things in your online scan that should be removed.delete filesCopy all text in the code box (below)...to Notepad.@echo offdel /f /s /q "C:\Program Files (x86)\Bitcoin\bitcoin-qt.exe"del /f /s /q "C:\Program Files (x86)\Bitcoin\daemon\bitcoind.exe"del /f /s /q "C:\Program Files (x86)\Dogecoin\dogecoin-qt.exe"del /f /s /q "C:\Program Files (x86)\Litecoin\litecoin-qt.exe"del /f /s /q "C:\Program Files (x86)\Litecoin\daemon\litecoind.exe"del /f /s /q "C:\Program Files (x86)\Primecoin\primecoin-qt.exe"del /f /s /q "C:\Program Files (x86)\Primecoin\daemon\primecoind.exe"del /f /s /q "C:\Users\Magritte\Downloads\bitcoin-0.8.1-win32-setup.exe"del /f /s /q "C:\Users\Magritte\Downloads\primecoin-0.1.2-win32-setup.exe"del /f /s /q "C:\Users\Polymeter\Documents\ScryptMinerGUI_r10\minerd.exe"del /f /s /q "C:\Users\Polymeter\Downloads\ccsetup404.exe"del /f /s /q "C:\Users\Polymeter\Downloads\dogecoin-1.6.0.0-win32-setup.exe"del /f /s /q "C:\Users\Polymeter\Downloads\dogecoin-qt-1_5_1-win-setup.exe"del /f /s /q "C:\Users\Polymeter\Downloads\litecoin-0.8.3.7-win32-setup.exe"del /f /s /q "C:\Users\Polymeter\Downloads\litecoin-0.8.5.1-win32-setup.exe"del /f /s /q "C:\Users\Polymeter\Downloads\litecoin-0.8.6.1-win32-setup.exe"del /f /s /q "C:\Users\Polymeter\Downloads\Pazera_Free_Audio_Extractor(1).exe"del %0Save the Notepad file on your desktop...as delfile.bat... save type as "All Files"It should look like this: <--XP<--vistaDouble click on delfile.bat to execute it.A black CMD window will flash, then disappear...this is normal.The files and folders, if found...will have been deleted and the "delfile.bat" file will also be deleted.The rest of the Online scan is only reporting backups created during the course of this fix C:\Qoobox\Quarantine\, and/or items located in System Restore's cache C:\System Volume Information\, Whatever is in these folders can't harm you unless you choose to perform a manual restore. the following steps will remove these backups.Very well done!! This is my general post for when your logs show no more signs of malware - Please let me know if you still are having problems with your computer and what these problems are.:Why we need to remove some of our tools:Some of the tools we have used to clean your computer were made by fellow malware fighters and are very powerful and if used incorrectly or at the wronge time can make the computer an expensive paper weight.They are updated all the time and some of them more than once a day so by the time you are ready to use them again they will already be outdated.The following procedures will implement some cleanup procedures to remove these tools. It will also reset your System Restore by flushing out previous restore points and create a new restore point. It will also remove all the backups our tools may have made.:DeFogger:Note** Defogger only needs to be run if it was run when we first started. If you have not already run it then skip this.To re-enable your Emulation drivers, double click DeFogger to run the tool.The application window will appearClick the Re-enable button to re-enable your CD Emulation driversClick Yes to continueA 'Finished!' message will appearClick OKDeFogger will now ask to reboot the machine - click OK.Your Emulation drivers are now re-enabled.:Uninstall ComboFix:turn off all active protection softwarepush the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)please copy and past the following into the box ComboFix /Uninstall and click OK.Note the space between the X and the /Uninstall, it needs to be there.:Remove the rest of our tools:Please download DelFix and save it to desktop. This tool will remove all the tools we used to clean your pc.Double-click DelFix.exe.select all options avalibleClick the Run button.The tool will delete itself once it finishes, if not delete it by yourself.If asked to restart the computer, please do so:The programs you can keep:Some of the programs that we have used would be a good idea to keep and used often in helping to keep the computer clean. I use these programs on my computer.Revo Uninstaller Free - this is the uninstaller that I had you download and works allot better than add/remove in windows and has saved me more than once from corrupted installs and uninstallsCCleaner - This is a good program to clean out temp files, I would use this once a week or before any malware scan to remove unwanted temp files - It has a built in registry cleaner but I would leave that alone and not use any registry cleanerMalwarebytes' Anti-Malware The Gold standerd today in antimalware scanners:Security programs:One of the questions I am asked all the time is "What programs do you use" I have at this time 4 computers in my home and I have this setup on all 4 of them.Microsoft Security Essentials - provides real-time protection for your home PC that guards against viruses, spyware, and other malicious software.WinPatrol As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge.Malwarebytes' Anti-Malware Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It istotally free but for real-time protection you will have to pay a small one-time fee. We used this to help clean your computer and recomend keeping it and using often. (I have upgraded to the paid version of MBAM and I am glad I did)Note** If you decide to install MSE you will need to uninstall your present Antivirus:Security awareness:It is good security practice to change your passwords to all your online accounts on a fairly regular basis, this is especially true after an infection. Refer to this Microsoft articleStrong passwords: How to create and use them Then consider a password keeper, to keep all your passwords safe. KeePass is a small utility that allows you to manage all your passwords.As Java seems to get exploited on a daily basis I advise to disable java in your web browsers - How to disable java in your web browsers - Disable JavaThe other question I am asked all the time is "How can I prevent this from happening again." and the short answer to that is to be aware of what is out there and how to start spotting dangers.Here are some articles that are must reads and should be read by everybody in your household that uses the internetinternetsafetyInternet Safety for KidsHere is some more reading for you from some of my collegesPC Safety and Security - What Do I Need? from my friends at Tech Support ForumCOMPUTER SECURITY - a short guide to staying safer online from my friends at Malware Removalquoted from Tech Support ForumConclusionThere is no such thing as 'perfect security'. This applies to many things, not just computer systems. Using the above guide you should be able to take all the reasonable steps you can to prevent infection. However, the most important part of all this is you, the user. Surf sensibly and think before you download a file or click on a link. Take a few moments to assess the possible risks and you should be able to enjoy all the internet has to offer.I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can then be closed.I Will Keep This Open For About Three Days, If Anything Comes Up - Just Come Back And Let Me Know, after that time you will have to send me a PMMy help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here --><-- Don't worry every little bit helps.Gringo Link to post Share on other sites More sharing options...
Balaribo Posted October 8, 2014 Author ID:887625 Share Posted October 8, 2014 No further questions. Thank you. Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted October 8, 2014 Root Admin ID:887650 Share Posted October 8, 2014 Glad we could help. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread. Other members who need assistance please start your own topic in a new thread. Thanks! Link to post Share on other sites More sharing options...
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