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Windows sent message Malwarebytes stopped working

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Hello and :welcome: :


I think you are reporting a problem ("crash") with the consumer version of MBAM on your home computer?

(This is the forum section reserved for a different product.)


If so, please try these steps first:

  • Please follow the steps in this pinned topic to uninstall your current version of MBAM and reinstall the latest build - MBAM Clean Removal Process 2x
  • If that does not correct the issue, then please read the following and post back attached to your next reply the 3 requested logs - Diagnostic Logs (the 3 logs are: FRST.txt, Addition.txt and CheckResults.txt)
  • NOTE: There is an FAQ section with valuable information located here - Common Questions, Issues, and their Solutions

Please let us know how it goes.



P.S. The moderator team will likely move this topic to the MBAM Help section >here<. No worries, though. ;)

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