Jump to content

My Malwarebytes premium will not scan?


coinless
 Share

Recommended Posts

I click on the malwarebytes icon on my desk top and it starts out like it normally use to,  than nothing happens? so I uninstalled it and than reinstalled it and when doing so I get an error message that says:

Internal error:

expression error run time error(at79:177):

external exception E06D7363.

 I need help fixing this thing or maybe a refund,  as I have only had this premium package since 8/7/14. the free version at least always worked when I used it.

Thanks,

coinless 

 

Link to post
Share on other sites

  • Root Admin

Hello and :welcome:

  1. Please uninstall your current version of MBAM and reinstall the latest version. MBAM Clean Removal Process 2x
  2. If that does not correct the issue then please read the following and post back the requested logs. - Diagnostic Logs
  3. NOTE: There is an FAQ section with valuable information located here: - Common Questions, Issues, and their Solutions


Thank You
 

Link to post
Share on other sites

  • 2 months later...
  • Root Admin

Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

Link to post
Share on other sites

Guest
This topic is now closed to further replies.
 Share

  • Recently Browsing   0 members

    • No registered users viewing this page.
Back to top
×
×
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.