AnthonyY Posted September 9, 2014 ID:877268 Share Posted September 9, 2014 Hi, for some reason my mbam.exe always gets an APPCRASH error when I try to use it, even Chameleon doesn't work, the fault module it shows is MSVCR100.dll. Any idea what's causing this?I also have AVG and Avast, both of which I have set an exception for Mbam folders in Programfiles and Programdata. There was once that when AVG and Avast was scanning for the first time it just hung at a certain number of file and didn't move on past it. I had to close them and reopen them to get it to work again, and consequent scans showed up nothing. Even in safemode and enabled thorough scanning and scanning for rootkits had nothing show up for both Avast and AVG. Mbam worked before for 2 days and then this error showed up.Tried using a clean copy of the entire mbam directory and renaming Mbam to something else, and nothing worked.Is it some sort of really nasty trojan or is there something else blocking the Mbam? Shouldnt be conflict because Mbam works for about 2-3 days everytime I do a fresh reinstall with Mbam clean. Also, mbamcheck.exe returns with error whenever I try to run it as well.Also used bleeping computer's Rkill and returned with clean results.*Have used mbam clean and reinstalled a number of times, same thing shows up a few days after installation. Link to post Share on other sites More sharing options...
AnthonyY Posted September 9, 2014 Author ID:877270 Share Posted September 9, 2014 I have tried every single file in Chameleon, and the Mbam kill as well.; and renamed mbam.exe and changed its directories numerous times with no success. Link to post Share on other sites More sharing options...
KenW Posted September 10, 2014 ID:877282 Share Posted September 10, 2014 One thing they will tell you, is not to run two antivirus programs at the same time, AVG and AVAST.Other than that I will say no more. Link to post Share on other sites More sharing options...
daledoc1 Posted September 10, 2014 ID:877286 Share Posted September 10, 2014 Hello and : In addition to @KenW's excellent advice about running 2 AVs, let's see if some basic logs will point to a problem and resolution: Please read the following pinned topic and post back attached to your next reply here the 3 requested logs - Diagnostic Logs (The 3 logs are FRST.txt, Addition.txt and CheckResults.txt). Thanks, Link to post Share on other sites More sharing options...
AnthonyY Posted September 10, 2014 Author ID:877298 Share Posted September 10, 2014 Here are the FRST resultsFRST.txtAddition.txt Link to post Share on other sites More sharing options...
AnthonyY Posted September 10, 2014 Author ID:877300 Share Posted September 10, 2014 Hello and : In addition to @KenW's excellent advice about running 2 AVs, let's see if some basic logs will point to a problem and resolution: Please read the following pinned topic and post back attached to your next reply here the 3 requested logs - Diagnostic Logs (The 3 logs are FRST.txt, Addition.txt and CheckResults.txt). Thanks,I installed Avast on top of AVG because I once had a trojan that AVG scanned and removed. I wanted to make sure it was completely gone so I had avast on top. Which one would you recommend for me to keep using as the main one? Also, mbam-check also returns with an APPCRASH event, so I am unable to get the CheckResults.txtIs there any chance the trojan is still there? Both AVG and Avast comes back clean in full thorough scans, and MBAM works if I use the Mbam clean and reinstall with safe mode, but stops working after a few days. Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted September 10, 2014 Root Admin ID:877358 Share Posted September 10, 2014 I would suggest following the advice from the topic here Available Assistance for Possibly Infected Computers and having one of the Experts assist you with looking into your issue. Link to post Share on other sites More sharing options...
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