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MBAM won't start, no infection.


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Hello and :welcome: :

 

I understand from your post that you have tried to reinstall once or twice. However, it's not clear if you were able to follow the "best practices" described below (including use of the removal tool and rebooting).

So, I would suggest starting from scratch one more time, in order to give us a known, clean starting point to troubleshoot:

  • Please follow the steps in this pinned topic to uninstall your current version of MBAM and reinstall the latest build - MBAM Clean Removal Process 2x
  • If that does not correct the issue, then please read the following and post back attached to your next reply the 3 requested logs - Diagnostic Logs (the 3 logs are: FRST.txt, Addition.txt and CheckResults.txt)
  • NOTE: There is an FAQ section with valuable information located here - Common Questions, Issues, and their Solutions

Please let us know how it goes.

Thanks,

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