JockyB Posted September 6, 2014 ID:875695 Share Posted September 6, 2014 I have downloaded Malwarebytes today and ran a scan. It too is stuck on heuristic scan. Followed the instructions to download the remove program and downloaded from the site again. Still stuck on heuristic scan again. Running Win7 Home Premium edition and using Chrome browser.. Is there a fault with the program? Seems to me that the heuristic scan is stuck in a loop. Link to post Share on other sites More sharing options...
daledoc1 Posted September 6, 2014 ID:875697 Share Posted September 6, 2014 Hello and , @JockyB:Sorry to hear you are having issues.Each computer is unique.Problems that sound "the same" most often are not.The same is true for solutions.They most often need to be individualized.It is less confusing for everyone if we try to stick to "one user per topic".Please start a NEW, SEPARATE topic using this clickable button.The staff and experts will be able to more easily provide both you and the OP with individual help to get you both up and running. Thanks for your patience and understanding, Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted September 9, 2014 Root Admin ID:876856 Share Posted September 9, 2014 I've moved the topic to its own topic. Please read the following and post back the 3 requested logs. Diagnostic Logs Thank you Link to post Share on other sites More sharing options...
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