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Hello jamjar,

 

Sorry about that as I missed the version number. I do not use Windows XP as mentioned in that post as I am on a Windows 8.1.1 Pro 64 bit machine. I use RoboForm and have never had any issues, so I cannot comment as to whether there are any issues on Windows XP. I do know that Pedro has commented that the hooking mechanism has been improved greatly in MBAE version 1.04 which has helped with many issues. We may have to wait for a few people to try the combination of MBAE 1.04 and RoboForm on a Windows XP system to know for sure if the issues are still present or not. I am, of course, assuming you are probably on a Windows XP system. In any case, you may just want to try it and see if it is fixed. If it is not, I am sure Pedro probably could use another set of logs to help with the issue.

HTH...

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Hello Kent

 

Thanks for your reply.

 

I uninstalled v.1.03 from my wife's laptop (Vista)  because RoboForm no longer worked. At the same time I uninstalled it from my desktop (Windows 7 64 bit) although I hadn't experienced any issues. It was more a case of "just in case". 

 

In view of the improvements you've mentioned I'll give the new version a try.

 

Best regards

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Hello jamjar,

 

I am glad to hear you are giving it a try. Please post back your results so Pedro will know whether your issue is indeed fixed or not. I am sure he would request logs if you still have issues. Refer to steps # 3, 4, and 5 here: https://forums.malwarebytes.org/index.php?/topic/144403-readme-first-how-to-post-here/

Hopefully all will go without issues...

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I'm not at my xpSP4 32Bit machine at the moment but installed v. 1.04 and also run RoboForm.

Unfortunately, I shut down shortly after install so didn't take notice. I will check things out asap.

I'm sure someone else running xp will chime in before I get back. ;)

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OK, finally got to my xp and my observations regarding MBAE v.1.04  and RoboForm

The only Browser I use on this machine is FF latest.

Appologies if this is old hat as I didn't have time to read any prior reports of this issue.

 

If AntiExploit protection is enabled prior to starting FF then RoboForm does not function properly.

 

If AntiExploit protection is disabled prior to starting FF then RoboForm functions properly.

Note: AntiExploit protection can then be enabled and RoboForm continues to function properly

 

Please this is very limited testing .

It seems just disabling AntiExploit protection while Browser is open doesn't resolve the non functioning of RoboForm.

Anti Exploit protection has to be disabled PRIOR to open the Browser and then can be enabled. RoboForm then functions (drop down menu, Form fill etc.) :)

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  • Staff

Yes that's exactly the same behavior we observed here as well.

 

We've already fixed this problem and verified that it is in fact fixed. Please keep an eye on the Experimental forum for an upcoming MBAE 1.05 which fixes this and other conflicts with third-party software.

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