C:\Documents and Settings\All Users\Application Data\Windows Genuine Advantage

[p060477]

Hi!
pls let me apologize for taking yr time and patience!
i've seen this topic :
https://forums.malwa...spawning/page-2

and the adwcleaner log with:
Folder Found : C:\Documents and Settings\All Users\Application Data\Windows Genuine Advantage

i have this problem too..but how can i solve it..??
cause if i click on the clean botton the tool send it to quarantine..but when i restart my win xp pro ed serv pack 3
this folder is on adwcleaner quarantine obviously BUT also
again in its path..at:
C:\Documents and Settings\All Users\Application Data\Windows Genuine Advantage
..this happens only with the new adwcleaner vers 3.309..not happened before..
how can i solve it?
thanks in advance for yr kind patience!
Barbara

[p060477]

..no one has any idea...??

[AdvancedSetup]

Hello and

Please read the following and post back the logs when ready and we'll see about getting you cleaned up.

General P2P/Piracy Warning:
 
 

 

If you're using

Peer 2 Peer

software such as

uTorrent, BitTorrent

or similar you must either fully uninstall them or completely disable them from running while being assisted here.

Failure to remove or disable such software will result in your topic being closed and no further assistance being provided.

If you have

illegal/cracked software, cracks, keygens etc

. on the system, please remove or uninstall them now and read the policy on

Piracy

.

 
Before we proceed further, please read all of the following instructions carefully.
If there is anything that you do not understand kindly ask before proceeding.
If needed please print out these instructions.

• Please do not post logs using CODE, QUOTE, or FONT tags. Just paste them as direct text.
• If the log is too large then you can use attachments by clicking on the More Reply Options button.
• Please enable your system to show hidden files: How to see hidden files in Windows
• Make sure you're subscribed to this topic:
  
  • Click on the Follow This Topic Button (at the top right of this page), make sure that the Receive notification box is checked and that it is set to Instantly
    

  [*]Removing malware can be unpredictable...It is unlikely but things can go very wrong! Please make sure you Backup all files that cannot be replaced if something were to happen. You can copy them to a CD/DVD, external drive or a pen drive [*]Please don't run any other scans, download, install or uninstall any programs unless requested by me while I'm working with you. [*]The removal of malware is not instantaneous, please be patient. Often we are also on a different Time Zone. [*]Perform everything in the correct order. Sometimes one step requires the previous one. [*]If you have any problems while following my instructions, Stop there and tell me the exact nature of the issue. [*]You can check here if you're not sure if your computer is 32-bit or 64-bit [*]Please disable your antivirus while running any requested scanners so that they do not interfere with the scanners. [*]When we are done, I'll give you instructions on how to cleanup all the tools and logs [*]Please stick with me until I give you the "all clear" and Please don't waste my time by leaving before that. [*]Your topic will be closed if you haven't replied within 3 days [*](If I have not responded within 24 hours, please send me a Private Message as a reminder)
  

 
STEP 0
RKill is a program that was developed at BleepingComputer.com that attempts to terminate known malware processes
so that your normal security software can then run and clean your computer of infections.
When RKill runs it will kill malware processes and then removes incorrect executable associations and fixes policies
that stop us from using certain tools. When finished it will display a log file that shows the processes that were
terminated while the program was running.

As RKill only terminates a program's running process, and does not delete any files, after running it you should not reboot
your computer as any malware processes that are configured to start automatically will just be started again.
Instead, after running RKill you should immediately scan your computer using the requested scans I've included.

Please download Rkill by Grinler from one of the links below and save it to your desktop.
 

Link 1

Link 2

• On Windows XP double-click on the Rkill desktop icon to run the tool.
• On Windows Vista/Windows 7 or 8, right-click on the Rkill desktop icon and select Run As Administrator
• A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
• If not, delete the file, then download and use the one provided in Link 2.
• If it does not work, repeat the process and attempt to use one of the remaining links until the tool runs.
• If the tool does not run from any of the links provided, please let me know.
• Do not reboot the computer, you will need to run the application again.
  

STEP 01
Backup the Registry:
Modifying the Registry can create unforeseen problems, so it always wise to create a backup before doing so.

• Please download ERUNT from one of the following links: Link1 | Link2 | Link3
• ERUNT (Emergency Recovery Utility NT) is a free program that allows you to keep a complete backup of your registry and restore it when needed.
• Double click on erunt-setup.exe to Install ERUNT by following the prompts.
• NOTE: Do not choose to allow ERUNT to add an Entry to the Startup folder. Click NO.
• Start ERUNT either by double clicking on the desktop icon or choosing to start the program at the end of the setup process.
• Choose a location for the backup.
  
  • Note: the default location is C:\Windows\ERDNT which is acceptable.
    

  [*]Make sure that at least the first two check boxes are selected. [*]Click on OK [*]Then click on YES to create the folder. [*]Note: if it is necessary to restore the registry, open the backup folder and start ERDNT.exe
  

STEP 02
Please run a Threat Scan with MBAM.  If you're unable to run or complete the scan as shown below please see the following:  MBAM Clean Removal Process 2x
When reinstalling the program please try the latest version.

Right click and choose "Run as administrator" to open Malwarebytes Anti-Malware and from the Dashboard please Check for Updates by clicking the Update Now... link
Open up Malwarebytes > Settings > Detection and Protection > Enable Scan for rootkit and Under Non Malware Protection set both PUP and PUM to Treat detections as malware.
Click on the SCAN button and run a Threat Scan with Malwarebytes Anti-Malware by clicking the Scan Now>> button.
Once completed please click on the History > Application Logs and find your scan log and open it and then click on the "copy to clipboard" button and post back the results on your next reply.
 
 
STEP 03
Please download RogueKiller and save it to your desktop.

You can check here if you're not sure if your computer is 32-bit or 64-bit

• RogueKiller 32-bit | RogueKiller 64-bit
• Quit all running programs.
• For Windows XP, double-click to start.
• For Vista,Windows 7/8, Right-click on the program and select Run as Administrator to start and when prompted allow it to run.
• Read and accept the EULA (End User Licene Agreement)
• Click Scan to scan the system.
• When the scan completes Close the program > Don't Fix anything!
• Don't run any other options, they're not all bad!!
• Post back the report which should be located on your desktop.
  

Thank you
 

[p060477]

hi!

 

..i've already read all yr instructions ..cause i've mentioned this topic..:

 

https://forums.malwarebytes.org/index.php?/topic/156309-rootkitpoweliks-keeps-respawning/page-2

 

..but have you read my tread...?...:

i've seen this topic :
https://forums.malwa...spawning/page-2

and the adwcleaner log with:
Folder Found : C:\Documents and Settings\All Users\Application Data\Windows Genuine Advantage

i have this problem too..but how can i solve it..??
cause if i click on the clean botton the tool send it to quarantine..but when i restart my win xp pro ed serv pack 3
this folder is on adwcleaner quarantine obviously BUT also
again in its path..at:
C:\Documents and Settings\All Users\Application Data\Windows Genuine Advantage
..this happens only with the new adwcleaner vers 3.309..not happened before..
how can i solve it?
thanks in advance for yr kind patience!
Barbara

 

..i really do not have to dl and exucute any of yr suggested tools..cause the only issue i've i repeat is this..:

 

the adwcleaner log with:
Folder Found : C:\Documents and Settings\All Users\Application Data\Windows Genuine Advantage...

 

this is the ONLY thing i've..

so i re-ask again..:

 

 

..no one has any idea...??th

 

thx so much in adv for yr kind helpful reply!!

 

cheers!!

[AdvancedSetup]

Yes, I've read it and you still need to run the requested scans and post back the results please.

 

Thank you

[p060477]

here it is for yr kind pleasure:

 

# AdwCleaner v3.309 - Rapporto creato 10/09/2014 in 16:01:30
# Aggiornato 02/09/2014 di Xplode
# Sistema operativo : Microsoft Windows XP Service Pack 3 (32 bits)
# Nome utente : Administrator -
# In esecuzione da : D:\DESKTOP\ANTIVIRUS\ADWCLEANER\adwcleaner_3.309.exe
# Opzione : Pulisci

***** [ Servizi ] *****


***** [ File / Cartelle ] *****

Cartella Eliminato : C:\Documents and Settings\All Users\Dati applicazioni\Windows Genuine Advantage

***** [ Compiti ] *****


***** [ Collegamenti ] *****


***** [ Registro ] *****


***** [ Browser ] *****

-\\ Internet Explorer v8.0.6001.18702


-\\ Mozilla Firefox v32.0 (x86 it)

[ File : C:\Documents and Settings\Administrator\Dati applicazioni\Mozilla\Firefox\Profiles\primo profilo 3.0\prefs.js ]


[ File : C:\Documents and Settings\Administrator\Dati applicazioni\Mozilla\Firefox\Profiles\sye3lrre.Utente predefinito\prefs.js ]


[ File : C:\Documents and Settings\eMule_Secure\Dati applicazioni\Mozilla\Firefox\Profiles\k5zzdszv.default\prefs.js ]


*************************

AdwCleaner[R19].txt - [1228 octets] - [04/09/2014 08:32:43]
AdwCleaner[R20].txt - [1289 octets] - [07/09/2014 15:54:07]
AdwCleaner[s7].txt - [1208 octets] - [07/09/2014 16:01:30]

########## EOF - C:\AdwCleaner\AdwCleaner[s7].txt - [1268 octets] ##########

 

 

now i'm waiting for a finally yr useful reply!

 

please!!

[p060477]

thank you too !!

 

Barbara

[AdvancedSetup]

Hello Barbara

 

I did not ask for an AdwCleaner scan or log at this time. I asked you for the following scanner and log please.

 

STEP 03
Please download RogueKiller and save it to your desktop.

You can check here if you're not sure if your computer is 32-bit or 64-bit

• RogueKiller 32-bit | RogueKiller 64-bit
• Quit all running programs.
• For Windows XP, double-click to start.
• For Vista,Windows 7/8, Right-click on the program and select Run as Administrator to start and when prompted allow it to run.
• Read and accept the EULA (End User Licene Agreement)
• Click Scan to scan the system.
• When the scan completes Close the program > Don't Fix anything!
• Don't run any other options, they're not all bad!!
• Post back the report which should be located on your desktop.

Thank you again

[p060477]

Done!!

 

Here it is!

 

Now i'm really finally waiting for yr useful helping!!

 

thank you!

 

cheers!! :)

 

Barbra

RKreport_SCN_09122014_175607.log

[AdvancedSetup]

Please go into Control Panel, Add/Remove and uninstall ALL versions of Java and then run the following.
 
Please download JavaRa-1.16 and save it to your computer.

• Double click to open the zip file and then select all and choose Copy.
• Create a new folder on your Desktop named RemoveJava and paste the files into this new folder.
• Quit all browsers and other running applications.
• Right-click on JavaRa.exe in RemoveJava folder and choose Run as administrator to start the program.
• From the drop-down menu, choose English and click on Select.
• JavaRa will open; click on Remove Older Versions to remove the older versions of Java installed on your computer.
• Click Yes when prompted. When JavaRa is done, a notice will appear that a logfile has been produced. Click OK.
• A logfile will pop up. Please save it to a convenient location and post it in your next reply.
  

Next:
 
Please Run TFC by OldTimer to clear temporary files:

• Download TFC from here and save it to your desktop.
• http://oldtimer.geekstogo.com/TFC.exe
• Close any open programs and Internet browsers.
• Double click TFC.exe to run it on XP (for Vista and Windows 7 right click and choose "Run as administrator") and once it opens click on the Start button on the lower left of the program to allow it to begin cleaning.
• Please be patient as clearing out temp files may take a while.
• Once it completes you may be prompted to restart your computer, please do so.
• Once it's finished you may delete TFC.exe from your desktop or save it for later use for the cleaning of temporary files.
  

 
 

Restart the computer and then scan again with FRST and post back new logs. Make sure you place a check mark in the Addtions.txt check box and post back both new logs.

 

 

Please download Farbar Recovery Scan Tool and save it to your desktop.

Note: You need to run the version compatible with your system.
You can check here if you're not sure if your computer is 32-bit or 64-bit

• Double-click to run it. When the tool opens click Yes to disclaimer.
• Press Scan button.
• It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
• The first time the tool is run, it also makes another log (Addition.txt). Please copy and paste it to your reply as well.
  

 

[p060477]

Ok Now we have , you AND I , waste too much time :

 

Step 1) :

 

READ CAREFULLY :

 

..i've already read all yr instructions ..cause i've mentioned this topic..:

 

https://forums.malwa...spawning/page-2

 

Step 2) :

 

PAY ATTN. :

 

..but have you read my tread...?...:

i've seen this topic :
https://forums.malwa...spawning/page-2

and the adwcleaner log with:
Folder Found : C:\Documents and Settings\All Users\Application Data\Windows Genuine Advantage

i have this problem too..but how can i solve it..??
cause if i click on the clean botton the tool send it to quarantine..but when i restart my win xp pro ed serv pack 3
this folder is on adwcleaner quarantine obviously BUT also
again in its path..at:
C:\Documents and Settings\All Users\Application Data\Windows Genuine Advantage
..this happens only with the new adwcleaner vers 3.309..not happened before..
 

Step 3) :

 

TIME, MINE SURELY, IS MONEY :

 

..i really do not have to dl and exucute any of yr suggested tools..cause the only issue i've i repeat is this..:

 

the adwcleaner log with:
Folder Found : C:\Documents and Settings\All Users\Application Data\Windows Genuine Advantage...

 

this is the ONLY thing i've..

 

STEP 4) HAPPY ..??!!..ENDING , FOR ME SURELY:

 

IT WAS CLEARLY , SINCE MY 1st  POST HERE, THAT IT WAS,

 

AN ADWCLEANER : - FALSE POSITIVE -

 

INFACT NOW WITH THEIR NEW VERS.: 3.310

THIS PROBLEM , AS YOU HAVE TO REALIZE , IS MAGICALLY

-DISAPPEARED-

 

BYE BYE :)

 

PS: THANKS YOU TOO....SO MUCH INDEED FOR YR -USEFUL- HELPING

 

CHEERS!! :)

 

Barbra

[AdvancedSetup]

Since this issue is resolved I will close the thread to prevent others from posting here. If you need assistance please start your own topic and someone will be happy to assist you.