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Help please: Bombarded with Bad Image warnings since removal of malware


Jannoth
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Hi,

 

Since cleaning up my computer with MalwareBytes (a few weeks ago) I've been plagued by lots of warnings (ie perhaps 10) whenever booting up or switching user (there are two user accounts).

 

The various warnings always refer to SearchProtect (which was thankfully removed) but the title bars change slightly: "userinit.exe - Bad Image"; "explorer.exe - Bad Image"; "dwm.exe - Bad Image"; "LoginUI.exe - Bad Image"; - and a long number more!

 

Interestingly, when I downloaded CCleaner to my desktop then tried to install it, the warning box titled "ccleaner - Bad Image" appeared - still referring to SearchProtect in the main text.

 

Eventually, my persistence paid off and CCleaner ran, but I saw no reference to SearchProtect.

 

Can someone please guide me on what I should try next?

 

Thanks in advance.

J

 

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As a quick update, I ran ComboFix when seems to have stopped the warnings about Bad Image.

 

I'm not sure whether every trace of rubbish has gone away and will certainly run CCleaner as it found junk related to programs that were uninstalled years ago.

 

Is there anything else I should be doing?

 

Ta :)

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Hello and post-32477-1261866970.gif

 

P2P/Piracy Warning:

 

If you're using Peer 2 Peer software such as uTorrent, BitTorrent or similar you must either fully uninstall them or completely disable them from running while being assisted here.Failure to remove or disable such software will result in your topic being closed and no further assistance being provided.If you have illegal/cracked software, cracks, keygens etc. on the system, please remove or uninstall them now and read the policy on Piracy.

 

Post the produced log from Combofix, located here: C:\Combofix.txt

 

Next,

 

Download Farbar Recovery Scan Tool and save it to your desktop.

 

Note: You need to run the version compatible with your system (32 bit or 64 bit). If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.


Double-click to run it. When the tool opens click Yes to disclaimer.
Press Scan button.
It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.

 

Kevin...

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Download attached fixlist.txt file and save it to the Desktop, or the folder you saved FRST into.

NOTE. It's important that both FRST and fixlist.txt are in the same location or the fix will not work.

 

Run FRST and press the Fix button just once and wait.

The tool will make a log on the Desktop (Fixlog.txt) or the folder it was ran from. Please post it to your reply.

 

Next,

 

Download Malwarebytes Anti-Malware to your desktop.


Double-click mbam-setup and follow the prompts to install the program.
At the end, be sure a checkmark is placed next to the following:
Launch Malwarebytes Anti-Malware
A 14 day trial of the Premium features is pre-selected. You may deselect this if you wish, and it will not diminish the scanning and removal capabilities of the program.
Click Finish.
On the Dashboard, click the 'Update Now >>' link
After the update completes Select > Settings > Detection and Protection > Enable Scan for rootkit and Under Non Malware Protection set both PUP and PUM to Treat detections as malware.
Now select > Scan > Threat scan > Scan now
When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
In most cases, a restart will be required.
Wait for the prompt to restart the computer to appear, then click on Yes.

 


After the restart once you are back at your desktop, open MBAM once more.
Click on the History tab > Application Logs.
Double click on the scan log which shows the Date and time of the scan just performed.
Click 'Copy to Clipboard'
Paste the contents of the clipboard into your reply.

 

Next,

 

Download AdwCleaner by Xplode onto your Desktop.


Double click on Adwcleaner.exe to run the tool.
Click on Scan
Once the scan is done, click on the Clean button.
You will get a prompt asking to close all programs. Click OK.
Click OK again to reboot your computer.
A text file will open after the restart. Please post the content of that logfile in your reply.
You can also find the logfile at C:\AdwCleaner[sn].txt. Where n in the scan reference number

 

Next,

 

thisisujrt.gif Please download Junkware Removal Tool to your desktop.


Shut down your protection software now to avoid potential conflicts.
Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
The tool will open and start scanning your system.
Please be patient as this can take a while to complete depending on your system's specifications.
On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
Post the contents of JRT.txt into your next message.

 

Let me see those logs, also give an update on any remaining issues or concerns...

 

Kevin

 

 

 

fixlist.txt

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Thanks for your help Kevin - so fast too!

 

I'm now having problems getting the thing to boot at all (a power failure yesterday while the PC was scanning).  After playing with it for ages since, I'm resigned to reloading everything to be able to move forward - in which case the warnings about bad images (which had stopped, haha!) has also gone away.

 

I'm sorry not to have made it to the end of your advice, but thanks a million for guiding me; I'm sure it will have worked.

 

Regards,

 

J

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Thanks for the update, shame about the power outage and the problems thereafter.... At least a reload guarantees a positive result, will close out shortly.

 

Read the following link to fully understand PC security and best practices, you may find it useful....

 

http://www.bleepingcomputer.com/forums/t/407147/answers-to-common-security-questions-best-practices/#entry2316629

 

Take care and surf safe,

 

Kevin....

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  • Root Admin

Glad we could help. :)

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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