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Originally posted in Malwarebytes Anti-Malware Help forum. I also have log set 1 attached!

 

Sometimes you have to wonder how people can mess up their computers so badly...  :wacko: I decided to help a friend out with their laptop because they said it was having issues. Took it home, booted it up, realized right away I might be in over my head. Tons of really weird processes running in the background, all these programs installed that look suspicious, and networking is completely broken, neither wifi nor wired connection goes through- error comes up for Diagnostic Policy Service not running. I gave up on that and decided to just install CCleaner (I always use this to clean out unnecessary files and obvious unwanted programs before scanning), MBAM, and Avast from a flash drive, and deal with it later. Well Avast wouldn't install at all because Base Filtering Engine wasn't running and refused to run.  I googled the issue and tried the following, to no avail: giving "Everyone" Full Access to BFE in regedit, downloading and running ServicesRepair, downloading a clean BFE, and downloading a clean MpsSvc. So I gave up on that for the moment.

 

At first, MBAM wouldn't run so I had to use Chameleon, and I ran a Custom Scan to include rootkits and all drives. Found 36 infected files. Unfortunately, a log file was not saved (even though the option was checked, so I'm not sure what happened) so I can't post it   :(  All I can give you is a list of what was quarantined:

hundreds of PUPs and Security.Hijack

Trojan.FakeAlert.ASC

Rogue.InternetSecurityEssentials

Trojan.BHO

Adware.OneStep

Trojan.Agent

Adware.GamePlayLab.

 

Computer was still giving a lot of issues and Services were still messed up so I ran the same scan again, this time in Safe Mode (didn't think of it earlier). 96 infected files were found this time, and the log file didn't save again.

Quarantined:

Trojan.RotBrowse

Trojan. RotBrow.A

Hijack.Regedit

and also hundreds of PUPs and Security.Hijack again

 

Ran the scan one more time in Safe Mode and no infected files! It actually saved a log file this time, too. It probably won't help at all, since I seem to have removed all infections (knock on wood), but here is the log file from the 3rd/final scan:

Malwarebytes Anti-Malwarewww.malwarebytes.orgScan Date: 8/30/2014Scan Time: 7:26:59 AMLogfile: mbam.txtAdministrator: YesVersion: 2.00.2.1012Malware Database: v2014.08.27.05Rootkit Database: v2014.08.21.01License: FreeMalware Protection: DisabledMalicious Website Protection: DisabledSelf-protection: DisabledOS: Windows 7 Service Pack 1CPU: x64File System: NTFSUser: (xxxxxxx)Scan Type: Custom ScanResult: CompletedObjects Scanned: 821084Time Elapsed: 12 hr, 42 min, 44 secMemory: EnabledStartup: EnabledFilesystem: EnabledArchives: EnabledRootkits: EnabledHeuristics: EnabledPUP: EnabledPUM: EnabledProcesses: 0(No malicious items detected)Modules: 0(No malicious items detected)Registry Keys: 0(No malicious items detected)Registry Values: 0(No malicious items detected)Registry Data: 0(No malicious items detected)Folders: 0(No malicious items detected)Files: 0(No malicious items detected)Physical Sectors: 0(No malicious items detected)(end)

I'm not sure what to do now...I went back to regular boot and BFE/DPS are still broken. I tried to run the ServicesRepair again but it didn't help. Ran SFC /scannow and no integrity violations were found. I'd like to not wipe the computer clean and/or fresh install Windows 7, if possible (I don't have their repair disk, anyway). I've run out of ways to word my google searches to find the answer   -_- Hopefully you guys can help me here! Thanks!

Addition.txt

FRST.txt

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Hello and post-32477-1261866970.gif

 

P2P/Piracy Warning:

 

 

 

If you're using Peer 2 Peer software such as uTorrent, BitTorrent or similar you must either fully uninstall them or completely disable them from running while being assisted here.Failure to remove or disable such software will result in your topic being closed and no further assistance being provided.If you have illegal/cracked software, cracks, keygens etc. on the system, please remove or uninstall them now and read the policy on Piracy.

 

Download attached fixlist.txt file and save it to the Desktop, or the folder you saved FRST into.

NOTE. It's important that both FRST and fixlist.txt are in the same location or the fix will not work.

 

Run FRST and press the Fix button just once and wait.

The tool will make a log on the Desktop (Fixlog.txt) or the folder it was ran from. Please post it to your reply.

 

Next,

 

Download Farbar Service Scanner from here: http://www.bleepingcomputer.com/download/farbar-service-scanner/dl/62/ and run it on the computer with the issue.

Make sure the following options are checked:

 

 


  •  

     


  • Internet Services

     

     


  • Windows Firewall

     

     


  • System Restore

     

     


  • Security Center/Action Center

     

     


  • Windows Update

     

     


  • Windows Defender

     

     



 

 

 


  •  

     


  • Press "Scan".

     

     


  • It will create a log (FSS.txt) in the same directory the tool is run.

     

     


  • Please copy and paste the log to your reply.

     

     



 

 

Let me see those logs...

 

Kevin

fixlist.txt

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Download Portable Windows Repair (all in one) from one of the following:

 

http://www.tweaking.com/content/page/windows_repair_all_in_one.html

http://www.majorgeeks.com/Tweaking.com_-_Windows_Repair_Portable_d7222.html

http://www.bleepingcomputer.com/download/windows-repair-all-in-one-portable/

 

Unzip the contents into a newly created folder on the desktop of the sick PC.

 

Open the folder, run the tool by right click on Repair_Windows (icon with red briefcase) select "Run as Administrator"

 

 

tweak1.jpg

 

From the main GUI do the following:

 

Select Tab 4 and allow it to run SFC

 

 

tweak3.jpg

 

 

Select Tab 5 and Create System Restore Point

 

 

tweak4.jpg

 

 

Select Start Repairs tab => Click the Start

 

 

tweak5.jpg

 

 

The repairs window will open, Check the boxes as indicated, also the "Restart" option, then select Start...

 

 

tweak6.jpg

 

 

DON'T use the computer while each scan is in progress.

 

Post the log, to access select "settings" tab > "open log folder" tab, log will be named _Windows_Repair_Log

 

 

tweak7.jpg

 

 

Let me see that log,

 

Next,

 

Run FSS one time and post a fresh log...

 

Kevin

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Thanks for the logs and the update, continue and run the following:

 

We need to run an online AV scan to ensure there are no remnants of any infection left on your system that may have been missed. This scan is very thorough and well worth running, it can take several hours please be patient and let it complete:

 

Run Eset Online Scanner

 

**Note** You will need to use Internet explorer for this scan - Vista and Windows 7/8 right click on IE shortcut and run as admin

 

Go to Eset web page http://www.eset.com/us/online-scanner/ to run an online scan from ESET.

 


Turn off the real time scanner of any existing antivirus program while performing the online scan
click on the Run ESET Online Scanner button
Tick the box next to YES, I accept the Terms of Use.
Click Start
When asked, allow the add/on to be installed
Click Start
Make sure that the option "Remove found threats"  is UNticked
Click on Advanced Settings, ensure the options
Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
Click Scan
wait for the virus definitions to be downloaded
Wait for the scan to finish

 

When the scan is complete

 


If no threats were found
put a checkmark in "Uninstall application on close"
close program
report to me that nothing was found

 

If threats were found

 


click on "list of threats found"
click on "export to text file" and save it as ESET SCAN and save to the desktop
Click on back
put a checkmark in "Uninstall application on close"
click on finish

 

close program

 

Copy and paste the report in next reply.

 

Next,

 

Download Security Check by screen317 from either of the following:

http://screen317.spywareinfoforum.org/SecurityCheck.exe or http://screen317.changelog.fr/SecurityCheck.exe

Save it to your Desktop. (If your security alerts either accept the alert, or turn the security off while Secuirity Check runs)

Double click SecurityCheck.exe (Vista or Windows 7/8 users right click and select "Run as Administrator") and follow the onscreen instructions inside of the black box. Press any key when asked.

A Notepad document should open automatically called checkup.txt; please post the contents of that document.

If Security Check will not run or you get an alert saying it is not supported, Re-boot your PC then try again...

 

Let me see those logs, also give an update on any remaining issues or concerns...

 

KEVIN

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Here are the Escan results:

 

C:\AI_RecycleBin\{D5B51823-070B-4C6A-9F61-50D8C415F34E}\3\Strongvault\StrongVaultApp.exe MSIL/Adware.StrongVault.A application
C:\ProgramData\BitGuard\2.7.1832.68\{c16c1ccb-7046-4e5c-a2f3-533ad2fec8e8}\x64injector.exe Win64/bProtector.A potentially unwanted application
C:\Users\All Users\BitGuard\2.7.1832.68\{c16c1ccb-7046-4e5c-a2f3-533ad2fec8e8}\x64injector.exe Win64/bProtector.A potentially unwanted application
C:\Users\austin\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\XRR1AWYE\OptimizerPro[1].exe Win32/SpeedingUpMyPC.I application
C:\Users\Garrett2\AppData\Local\CRE\dnmlhhbehhdmajijfenoldcajelckpmn.crx a variant of Win32/Toolbar.Conduit.AH potentially unwanted application
C:\Users\Garrett2\AppData\Local\Google\Chrome\User Data\Default\External Extensions\{EEE6C373-6118-11DC-9C72-001320C79847}\SweetFB.crx a variant of Win32/SweetIM.L potentially unwanted application
C:\Users\Garrett2\AppData\Local\Google\Chrome\User Data\Default\External Extensions\{EEE6C373-6118-11DC-9C72-001320C79847}\SweetNT.crx a variant of Win32/SweetIM.L potentially unwanted application
C:\Users\Garrett2\AppData\LocalLow\InternetHelper\hk64tbInt0.dll a variant of Win64/Toolbar.Conduit.B potentially unwanted application
C:\Users\Garrett2\AppData\LocalLow\InternetHelper\hk64tbInt2.dll a variant of Win64/Toolbar.Conduit.B potentially unwanted application
C:\Users\Garrett2\AppData\LocalLow\InternetHelper\hktbInt0.dll a variant of Win32/Toolbar.Conduit.X potentially unwanted application
C:\Users\Garrett2\AppData\LocalLow\InternetHelper\hktbInt2.dll a variant of Win32/Toolbar.Conduit.X potentially unwanted application
C:\Users\Garrett2\AppData\LocalLow\InternetHelper\ldrtbInt0.dll a variant of Win32/Toolbar.Conduit.P potentially unwanted application
C:\Users\Garrett2\AppData\LocalLow\InternetHelper\ldrtbInt2.dll a variant of Win32/Toolbar.Conduit.P potentially unwanted application
C:\Users\Garrett2\AppData\LocalLow\InternetHelper\ldrtbInte.dll a variant of Win32/Toolbar.Conduit.P potentially unwanted application
C:\Users\Garrett2\AppData\LocalLow\InternetHelper\tbInt0.dll a variant of Win32/Toolbar.Conduit.X potentially unwanted application
C:\Users\Garrett2\AppData\LocalLow\InternetHelper\tbInt1.dll a variant of Win32/Toolbar.Conduit.Y potentially unwanted application
C:\Users\Garrett2\AppData\LocalLow\InternetHelper\tbInt2.dll a variant of Win32/Toolbar.Conduit.X potentially unwanted application
C:\Users\Garrett2\AppData\LocalLow\InternetHelper\tbInte.dll a variant of Win32/Toolbar.Conduit.B potentially unwanted application
C:\Users\Garrett2\Downloads\Setup (1).exe a variant of Win32/AirAdInstaller.A potentially unwanted application
C:\Users\Garrett2\Downloads\Setup (2).exe a variant of Win32/AirAdInstaller.A potentially unwanted application
C:\Users\Garrett2\Downloads\setup (6).exe Win32/OutBrowse.J potentially unwanted application
C:\Users\Garrett2\Downloads\setup.exe Win32/Toolbar.CrossRider.C potentially unwanted application
C:\Users\savannah banana\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\277N6RIJ\tbedrs[1].dll a variant of Win32/Toolbar.Conduit.Y potentially unwanted application
C:\Users\savannah banana\AppData\Local\Temp\908209415\wssetup.exe Win32/SweetIM.E potentially unwanted application
C:\Users\savannah banana\AppData\Local\Temp\nsa78A3.tmp\Helper.dll a variant of Win32/Toolbar.SearchSuite.P potentially unwanted application
C:\Users\savannah banana\AppData\Local\Temp\nsgC3D5.tmp\Helper.dll a variant of Win32/Toolbar.SearchSuite.P potentially unwanted application
C:\Users\savannah banana\AppData\Local\Temp\nslCD97.tmp\Helper.dll Win32/Toolbar.SearchSuite.B potentially unwanted application
C:\Users\savannah banana\AppData\Local\Temp\nss55C7.tmp\Helper.dll a variant of Win32/Toolbar.SearchSuite.P potentially unwanted application
C:\Users\savannah banana\AppData\Local\Temp\scoped_dir_7060_8860\SweetNT.crx Win32/SweetIM.J potentially unwanted application
C:\Users\savannah banana\AppData\Local\Temp\scoped_dir_7060_8860\CRX_INSTALL\flavour.js Win32/SweetIM.J potentially unwanted application
C:\Users\savannah banana\AppData\Local\Temp\scoped_dir_7060_8860\CRX_INSTALL\newtab.js Win32/SweetIM.J potentially unwanted application
C:\Users\savannah banana\AppData\Local\Temp\scoped_dir_7060_8860\CRX_INSTALL\toolbar.js Win32/SweetIM.J potentially unwanted application
C:\Users\savannah banana\AppData\Local\Temp\scoped_dir_7748_15556\DefaultTab.crx a variant of Win32/Toolbar.DefaultTab.C potentially unwanted application
C:\Users\savannah banana\AppData\Local\Temp\scoped_dir_7748_15556\CRX_INSTALL\plugins\npDefaultTabSearch.dll a variant of Win32/Toolbar.DefaultTab.C potentially unwanted application
C:\Users\savannah banana\AppData\Local\Temp\updFF84\BabMaint.x Win32/Toolbar.Babylon.I potentially unwanted application
C:\Users\savannah banana\AppData\Local\Temp\updFF84\BUSolution.x a variant of Win32/Toolbar.Babylon.P potentially unwanted application
C:\Users\savannah banana\AppData\LocalLow\InternetHelper\ldrtbInte.dll a variant of Win32/Toolbar.Conduit.P potentially unwanted application
C:\Users\savannah banana\AppData\LocalLow\InternetHelper\tbInt1.dll a variant of Win32/Toolbar.Conduit.Y potentially unwanted application
C:\Users\savannah banana\AppData\LocalLow\InternetHelper\tbInte.dll a variant of Win32/Toolbar.Conduit.B potentially unwanted application
C:\Users\savannah banana\AppData\Roaming\BabSolution\Shared\BabMaint.exe Win32/Toolbar.Babylon.I potentially unwanted application
C:\Users\savannah banana\AppData\Roaming\BabSolution\Shared\BUSolution.dll a variant of Win32/Toolbar.Babylon.P potentially unwanted application
C:\Users\savannah banana\Documents\APNSetup.exe a variant of Win32/Bundled.Toolbar.Ask.E potentially unsafe application
C:\Windows\System32\config\systemprofile\AppData\Local\Google\Chrome\User Data\Default\Extensions\kdidombaedgpfiiedeimiebkmbilgmlc\1.1.25_0\plugins\npDefaultTabSearch.dll a variant of Win32/Toolbar.DefaultTab.C potentially unwanted application
C:\Windows\System32\config\systemprofile\AppData\Local\Google\Chrome\User Data\Default\Extensions\kdidombaedgpfiiedeimiebkmbilgmlc\1.1.29_0\plugins\npDefaultTabSearch.dll a variant of Win32/Toolbar.DefaultTab.C potentially unwanted application
C:\Windows\System32\config\systemprofile\AppData\Local\Google\Chrome\User Data\Default\Extensions\kdidombaedgpfiiedeimiebkmbilgmlc\1.1.30_0\plugins\npDefaultTabSearch.dll a variant of Win32/Toolbar.DefaultTab.C potentially unwanted application
C:\Windows\System32\config\systemprofile\AppData\Roaming\defaulttab\defaulttab\DefaultTabUninstaller.exe Win32/Toolbar.DefaultTab.E potentially unwanted application
C:\Windows\System32\config\systemprofile\AppData\Roaming\defaulttab\defaulttab\uninstalldt.exe a variant of Win32/Toolbar.DefaultTab.E potentially unwanted application
C:\Windows\SysWOW64\config\systemprofile\AppData\Local\Google\Chrome\User Data\Default\Extensions\kdidombaedgpfiiedeimiebkmbilgmlc\1.1.25_0\plugins\npDefaultTabSearch.dll a variant of Win32/Toolbar.DefaultTab.C potentially unwanted application
C:\Windows\SysWOW64\config\systemprofile\AppData\Local\Google\Chrome\User Data\Default\Extensions\kdidombaedgpfiiedeimiebkmbilgmlc\1.1.29_0\plugins\npDefaultTabSearch.dll a variant of Win32/Toolbar.DefaultTab.C potentially unwanted application
C:\Windows\SysWOW64\config\systemprofile\AppData\Local\Google\Chrome\User Data\Default\Extensions\kdidombaedgpfiiedeimiebkmbilgmlc\1.1.30_0\plugins\npDefaultTabSearch.dll a variant of Win32/Toolbar.DefaultTab.C potentially unwanted application
C:\Windows\SysWOW64\config\systemprofile\AppData\Roaming\defaulttab\defaulttab\DefaultTabUninstaller.exe Win32/Toolbar.DefaultTab.E potentially unwanted application
C:\Windows\SysWOW64\config\systemprofile\AppData\Roaming\defaulttab\defaulttab\uninstalldt.exe a variant of Win32/Toolbar.DefaultTab.E potentially unwanted application

 

And here are the results of the checkup:

 

Results of screen317's Security Check version 0.99.87 
 Windows 7 Service Pack 1 x64 (UAC is disabled!) 
 Internet Explorer 11 
``````````````Antivirus/Firewall Check:``````````````
 Windows Firewall Enabled! 
 WMI entry may not exist for antivirus; attempting automatic update.
`````````Anti-malware/Other Utilities Check:`````````
 Adobe Flash Player 10 Flash Player out of Date!
 Adobe Reader 10.1.9 Adobe Reader out of Date! 
````````Process Check: objlist.exe by Laurent```````` 
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C: 6%
````````````````````End of Log``````````````````````

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Thanks for the logs, continue as follows:

 

Download OTM from either of the following links and save to your Desktop: (If your security alerts to OTM, either accept the alert or turn off security to allow OTM to run)

 

http://oldtimer.geekstogo.com/OTM.exe.

http://www.itxassociates.com/OT-Tools/OTM.com

http://www.itxassociates.com/OT-Tools/OTM.exe 

 

Double click OTM.exe to start the tool. Vista or Windows 7 users accepy UAC alert. Be aware all processes will be stopped during run, also Desktop will disappear, this will be put back on completion.... If your security alerts to OTM either, accept the alert or turn off security until OTM completes...


Copy the text from the code box belowbelow to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose Copy). Ensure to start with and include the colon before Files :Files
 
:FilesC:\AI_RecycleBin\{D5B51823-070B-4C6A-9F61-50D8C415F34E}\3\Strongvault\StrongVaultApp.exeC:\ProgramData\BitGuardC:\Users\All Users\BitGuardC:\Users\austin\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\XRR1AWYE\OptimizerPro[1].exeC:\Users\Garrett2\AppData\Local\CRE\dnmlhhbehhdmajijfenoldcajelckpmn.crxC:\Users\Garrett2\AppData\Local\Google\Chrome\User Data\Default\External Extensions\{EEE6C373-6118-11DC-9C72-001320C79847}\SweetFB.crxC:\Users\Garrett2\AppData\Local\Google\Chrome\User Data\Default\External Extensions\{EEE6C373-6118-11DC-9C72-001320C79847}\SweetNT.crxC:\Users\Garrett2\AppData\LocalLow\InternetHelper\hk64tbInt0.dllC:\Users\Garrett2\AppData\LocalLow\InternetHelper\hk64tbInt2.dllC:\Users\Garrett2\AppData\LocalLow\InternetHelper\hktbInt0.dllC:\Users\Garrett2\AppData\LocalLow\InternetHelper\hktbInt2.dllC:\Users\Garrett2\AppData\LocalLow\InternetHelper\ldrtbInt0.dllC:\Users\Garrett2\AppData\LocalLow\InternetHelper\ldrtbInt2.dllC:\Users\Garrett2\AppData\LocalLow\InternetHelper\ldrtbInte.dllC:\Users\Garrett2\AppData\LocalLow\InternetHelper\tbInt0.dllC:\Users\Garrett2\AppData\LocalLow\InternetHelper\tbInt1.dllC:\Users\Garrett2\AppData\LocalLow\InternetHelper\tbInt2.dllC:\Users\Garrett2\AppData\LocalLow\InternetHelper\tbInte.dllC:\Users\Garrett2\Downloads\Setup (1).exeC:\Users\Garrett2\Downloads\Setup (2).exeC:\Users\Garrett2\Downloads\setup (6).exeC:\Users\Garrett2\Downloads\setup.exeC:\Users\savannah banana\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\277N6RIJ\tbedrs[1].dllC:\Users\savannah banana\AppData\Local\Temp\908209415\wssetup.exeC:\Users\savannah banana\AppData\Local\Temp\nsa78A3.tmp\Helper.dllC:\Users\savannah banana\AppData\Local\Temp\nsgC3D5.tmp\Helper.dllC:\Users\savannah banana\AppData\Local\Temp\nslCD97.tmp\Helper.dllC:\Users\savannah banana\AppData\Local\Temp\nss55C7.tmp\Helper.dllC:\Users\savannah banana\AppData\Local\Temp\scoped_dir_7060_8860\SweetNT.crxC:\Users\savannah banana\AppData\Local\Temp\scoped_dir_7060_8860\CRX_INSTALL\flavour.jsC:\Users\savannah banana\AppData\Local\Temp\scoped_dir_7060_8860\CRX_INSTALL\newtab.jsC:\Users\savannah banana\AppData\Local\Temp\scoped_dir_7060_8860\CRX_INSTALL\toolbar.jsC:\Users\savannah banana\AppData\Local\Temp\scoped_dir_7748_15556\DefaultTab.crxC:\Users\savannah banana\AppData\Local\Temp\scoped_dir_7748_15556\CRX_INSTALL\plugins\npDefaultTabSearch.dllC:\Users\savannah banana\AppData\Local\Temp\updFF84\BabMaint.xC:\Users\savannah banana\AppData\Local\Temp\updFF84\BUSolution.xC:\Users\savannah banana\AppData\LocalLow\InternetHelper\ldrtbInte.dllC:\Users\savannah banana\AppData\LocalLow\InternetHelper\tbInt1.dllC:\Users\savannah banana\AppData\LocalLow\InternetHelper\tbInte.dllC:\Users\savannah banana\AppData\Roaming\BabSolution\Shared\BabMaint.exeC:\Users\savannah banana\AppData\Roaming\BabSolution\Shared\BUSolution.dllC:\Users\savannah banana\AppData\Roaming\BabSolutionC:\Users\savannah banana\Documents\APNSetup.exeC:\Windows\System32\config\systemprofile\AppData\Local\Google\Chrome\User Data\Default\Extensions\kdidombaedgpfiiedeimiebkmbilgmlc\1.1.25_0\plugins\npDefaultTabSearch.dllC:\Windows\System32\config\systemprofile\AppData\Local\Google\Chrome\User Data\Default\Extensions\kdidombaedgpfiiedeimiebkmbilgmlc\1.1.29_0\plugins\npDefaultTabSearch.dllC:\Windows\System32\config\systemprofile\AppData\Local\Google\Chrome\User Data\Default\Extensions\kdidombaedgpfiiedeimiebkmbilgmlc\1.1.30_0\plugins\npDefaultTabSearch.dllC:\Windows\System32\config\systemprofile\AppData\Roaming\defaulttab\defaulttab\DefaultTabUninstaller.exeC:\Windows\System32\config\systemprofile\AppData\Roaming\defaulttab\defaulttab\uninstalldt.exeC:\Windows\SysWOW64\config\systemprofile\AppData\Local\Google\Chrome\User Data\Default\Extensions\kdidombaedgpfiiedeimiebkmbilgmlc\1.1.25_0\plugins\npDefaultTabSearch.dllC:\Windows\SysWOW64\config\systemprofile\AppData\Local\Google\Chrome\User Data\Default\Extensions\kdidombaedgpfiiedeimiebkmbilgmlc\1.1.29_0\plugins\npDefaultTabSearch.dllC:\Windows\SysWOW64\config\systemprofile\AppData\Local\Google\Chrome\User Data\Default\Extensions\kdidombaedgpfiiedeimiebkmbilgmlc\1.1.30_0\plugins\npDefaultTabSearch.dllC:\Windows\SysWOW64\config\systemprofile\AppData\Roaming\defaulttab\defaulttab\DefaultTabUninstaller.exeC:\Windows\SysWOW64\config\systemprofile\AppData\Roaming\defaulttab\defaulttab\uninstalldt.exe:Commands[EmptyTemp]
 
Return to OTMoveIt3, right click in the "Paste Instructions for Items to be Moved" window (under the yellow bar) and choose Paste.
Click the red btnmoveit.png button.
Copy everything in the Results window (under the green bar) to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy), and paste it in your next reply.
Close OTM

Note: If a file or folder cannot be moved immediately you may be asked to reboot the machine to finish the move process. If you are asked to reboot the machine choose Yes.

 

If the machine reboots, the Results log can be found here:

 

c:\_OTMoveIt\MovedFiles\mmddyyyy_hhmmss.log

 

Where mmddyyyy_hhmmss is the date of the tool run.

 

Next,

 

Adobe Reader is outdated...

Visit http://get.adobe.com/uk/reader/otherversions/ and download the latest version of Acrobat Reader

 

Step 1 - Select your Operating System.

Step 2 - Select your Langauge.

Step 3 - Select latest version.

 

Untick the option for any security scanner or toolbar if offered.

 

Download and install.

 

Having the latest updates ensures there are no security vulnerabilities in your system.

 

Next,

 

Go here http://www.adobe.com/shockwave/welcome/ and have Adobe Flashplayer checked. Accept new version if required.

There maybe an offer of Google Chrome etc, untick those options if offered...

 

Next,

 

There appears to be NO anti-virus program on your system, if that is true please install Microsoft Security Essentials from the following link:

http://windows.microsoft.com/en-GB/windows/security-essentials-download

 

MSE will want to update and run a quick scan on completion, allow that to happen...

 

Let me see the log from OTM in your next reply, also confirm the other steps completed ok. Give an update on any remaining issues or concerns..

 

Kevin

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Here is the OTM log:

All processes killed========== FILES ==========C:\AI_RecycleBin\{D5B51823-070B-4C6A-9F61-50D8C415F34E}\3\Strongvault\StrongVaultApp.exe moved successfully.C:\ProgramData\BitGuard\2.7.1832.68\{c16c1ccb-7046-4e5c-a2f3-533ad2fec8e8}\traking_settings folder moved successfully.C:\ProgramData\BitGuard\2.7.1832.68\{c16c1ccb-7046-4e5c-a2f3-533ad2fec8e8}\FirefoxExtension folder moved successfully.C:\ProgramData\BitGuard\2.7.1832.68\{c16c1ccb-7046-4e5c-a2f3-533ad2fec8e8} folder moved successfully.C:\ProgramData\BitGuard\2.7.1832.68 folder moved successfully.C:\ProgramData\BitGuard folder moved successfully.File/Folder C:\Users\All Users\BitGuard not found.C:\Users\austin\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\XRR1AWYE\OptimizerPro[1].exe moved successfully.C:\Users\Garrett2\AppData\Local\CRE\dnmlhhbehhdmajijfenoldcajelckpmn.crx moved successfully.C:\Users\Garrett2\AppData\Local\Google\Chrome\User Data\Default\External Extensions\{EEE6C373-6118-11DC-9C72-001320C79847}\SweetFB.crx moved successfully.C:\Users\Garrett2\AppData\Local\Google\Chrome\User Data\Default\External Extensions\{EEE6C373-6118-11DC-9C72-001320C79847}\SweetNT.crx moved successfully.LoadLibrary failed for C:\Users\Garrett2\AppData\LocalLow\InternetHelper\hk64tbInt0.dllC:\Users\Garrett2\AppData\LocalLow\InternetHelper\hk64tbInt0.dll moved successfully.LoadLibrary failed for C:\Users\Garrett2\AppData\LocalLow\InternetHelper\hk64tbInt2.dllC:\Users\Garrett2\AppData\LocalLow\InternetHelper\hk64tbInt2.dll moved successfully.DllUnregisterServer procedure not found in C:\Users\Garrett2\AppData\LocalLow\InternetHelper\hktbInt0.dllC:\Users\Garrett2\AppData\LocalLow\InternetHelper\hktbInt0.dll moved successfully.DllUnregisterServer procedure not found in C:\Users\Garrett2\AppData\LocalLow\InternetHelper\hktbInt2.dllC:\Users\Garrett2\AppData\LocalLow\InternetHelper\hktbInt2.dll moved successfully.DllUnregisterServer procedure not found in C:\Users\Garrett2\AppData\LocalLow\InternetHelper\ldrtbInt0.dllC:\Users\Garrett2\AppData\LocalLow\InternetHelper\ldrtbInt0.dll moved successfully.DllUnregisterServer procedure not found in C:\Users\Garrett2\AppData\LocalLow\InternetHelper\ldrtbInt2.dllC:\Users\Garrett2\AppData\LocalLow\InternetHelper\ldrtbInt2.dll moved successfully.DllUnregisterServer procedure not found in C:\Users\Garrett2\AppData\LocalLow\InternetHelper\ldrtbInte.dllC:\Users\Garrett2\AppData\LocalLow\InternetHelper\ldrtbInte.dll moved successfully.DllUnregisterServer procedure not found in C:\Users\Garrett2\AppData\LocalLow\InternetHelper\tbInt0.dllC:\Users\Garrett2\AppData\LocalLow\InternetHelper\tbInt0.dll moved successfully.DllUnregisterServer procedure not found in C:\Users\Garrett2\AppData\LocalLow\InternetHelper\tbInt1.dllC:\Users\Garrett2\AppData\LocalLow\InternetHelper\tbInt1.dll moved successfully.DllUnregisterServer procedure not found in C:\Users\Garrett2\AppData\LocalLow\InternetHelper\tbInt2.dllC:\Users\Garrett2\AppData\LocalLow\InternetHelper\tbInt2.dll moved successfully.DllUnregisterServer procedure not found in C:\Users\Garrett2\AppData\LocalLow\InternetHelper\tbInte.dllC:\Users\Garrett2\AppData\LocalLow\InternetHelper\tbInte.dll moved successfully.C:\Users\Garrett2\Downloads\Setup (1).exe moved successfully.C:\Users\Garrett2\Downloads\Setup (2).exe moved successfully.C:\Users\Garrett2\Downloads\setup (6).exe moved successfully.C:\Users\Garrett2\Downloads\setup.exe moved successfully.DllUnregisterServer procedure not found in C:\Users\savannah banana\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\277N6RIJ\tbedrs[1].dllC:\Users\savannah banana\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\277N6RIJ\tbedrs[1].dll moved successfully.C:\Users\savannah banana\AppData\Local\Temp\908209415\wssetup.exe moved successfully.DllUnregisterServer procedure not found in C:\Users\savannah banana\AppData\Local\Temp\nsa78A3.tmp\Helper.dllC:\Users\savannah banana\AppData\Local\Temp\nsa78A3.tmp\Helper.dll moved successfully.DllUnregisterServer procedure not found in C:\Users\savannah banana\AppData\Local\Temp\nsgC3D5.tmp\Helper.dllC:\Users\savannah banana\AppData\Local\Temp\nsgC3D5.tmp\Helper.dll moved successfully.DllUnregisterServer procedure not found in C:\Users\savannah banana\AppData\Local\Temp\nslCD97.tmp\Helper.dllC:\Users\savannah banana\AppData\Local\Temp\nslCD97.tmp\Helper.dll moved successfully.DllUnregisterServer procedure not found in C:\Users\savannah banana\AppData\Local\Temp\nss55C7.tmp\Helper.dllC:\Users\savannah banana\AppData\Local\Temp\nss55C7.tmp\Helper.dll moved successfully.C:\Users\savannah banana\AppData\Local\Temp\scoped_dir_7060_8860\SweetNT.crx moved successfully.C:\Users\savannah banana\AppData\Local\Temp\scoped_dir_7060_8860\CRX_INSTALL\flavour.js moved successfully.C:\Users\savannah banana\AppData\Local\Temp\scoped_dir_7060_8860\CRX_INSTALL\newtab.js moved successfully.C:\Users\savannah banana\AppData\Local\Temp\scoped_dir_7060_8860\CRX_INSTALL\toolbar.js moved successfully.C:\Users\savannah banana\AppData\Local\Temp\scoped_dir_7748_15556\DefaultTab.crx moved successfully.DllUnregisterServer procedure not found in C:\Users\savannah banana\AppData\Local\Temp\scoped_dir_7748_15556\CRX_INSTALL\plugins\npDefaultTabSearch.dllC:\Users\savannah banana\AppData\Local\Temp\scoped_dir_7748_15556\CRX_INSTALL\plugins\npDefaultTabSearch.dll moved successfully.C:\Users\savannah banana\AppData\Local\Temp\updFF84\BabMaint.x moved successfully.C:\Users\savannah banana\AppData\Local\Temp\updFF84\BUSolution.x moved successfully.DllUnregisterServer procedure not found in C:\Users\savannah banana\AppData\LocalLow\InternetHelper\ldrtbInte.dllC:\Users\savannah banana\AppData\LocalLow\InternetHelper\ldrtbInte.dll moved successfully.DllUnregisterServer procedure not found in C:\Users\savannah banana\AppData\LocalLow\InternetHelper\tbInt1.dllC:\Users\savannah banana\AppData\LocalLow\InternetHelper\tbInt1.dll moved successfully.DllUnregisterServer procedure not found in C:\Users\savannah banana\AppData\LocalLow\InternetHelper\tbInte.dllC:\Users\savannah banana\AppData\LocalLow\InternetHelper\tbInte.dll moved successfully.C:\Users\savannah banana\AppData\Roaming\BabSolution\Shared\BabMaint.exe moved successfully.DllUnregisterServer procedure not found in C:\Users\savannah banana\AppData\Roaming\BabSolution\Shared\BUSolution.dllC:\Users\savannah banana\AppData\Roaming\BabSolution\Shared\BUSolution.dll moved successfully.C:\Users\savannah banana\AppData\Roaming\BabSolution\Shared folder moved successfully.C:\Users\savannah banana\AppData\Roaming\BabSolution folder moved successfully.C:\Users\savannah banana\Documents\APNSetup.exe moved successfully.DllUnregisterServer procedure not found in C:\Windows\System32\config\systemprofile\AppData\Local\Google\Chrome\User Data\Default\Extensions\kdidombaedgpfiiedeimiebkmbilgmlc\1.1.25_0\plugins\npDefaultTabSearch.dllC:\Windows\System32\config\systemprofile\AppData\Local\Google\Chrome\User Data\Default\Extensions\kdidombaedgpfiiedeimiebkmbilgmlc\1.1.25_0\plugins\npDefaultTabSearch.dll moved successfully.DllUnregisterServer procedure not found in C:\Windows\System32\config\systemprofile\AppData\Local\Google\Chrome\User Data\Default\Extensions\kdidombaedgpfiiedeimiebkmbilgmlc\1.1.29_0\plugins\npDefaultTabSearch.dllC:\Windows\System32\config\systemprofile\AppData\Local\Google\Chrome\User Data\Default\Extensions\kdidombaedgpfiiedeimiebkmbilgmlc\1.1.29_0\plugins\npDefaultTabSearch.dll moved successfully.DllUnregisterServer procedure not found in C:\Windows\System32\config\systemprofile\AppData\Local\Google\Chrome\User Data\Default\Extensions\kdidombaedgpfiiedeimiebkmbilgmlc\1.1.30_0\plugins\npDefaultTabSearch.dllC:\Windows\System32\config\systemprofile\AppData\Local\Google\Chrome\User Data\Default\Extensions\kdidombaedgpfiiedeimiebkmbilgmlc\1.1.30_0\plugins\npDefaultTabSearch.dll moved successfully.C:\Windows\System32\config\systemprofile\AppData\Roaming\defaulttab\defaulttab\DefaultTabUninstaller.exe moved successfully.C:\Windows\System32\config\systemprofile\AppData\Roaming\defaulttab\defaulttab\uninstalldt.exe moved successfully.File/Folder C:\Windows\SysWOW64\config\systemprofile\AppData\Local\Google\Chrome\User Data\Default\Extensions\kdidombaedgpfiiedeimiebkmbilgmlc\1.1.25_0\plugins\npDefaultTabSearch.dll not found.File/Folder C:\Windows\SysWOW64\config\systemprofile\AppData\Local\Google\Chrome\User Data\Default\Extensions\kdidombaedgpfiiedeimiebkmbilgmlc\1.1.29_0\plugins\npDefaultTabSearch.dll not found.File/Folder C:\Windows\SysWOW64\config\systemprofile\AppData\Local\Google\Chrome\User Data\Default\Extensions\kdidombaedgpfiiedeimiebkmbilgmlc\1.1.30_0\plugins\npDefaultTabSearch.dll not found.File/Folder C:\Windows\SysWOW64\config\systemprofile\AppData\Roaming\defaulttab\defaulttab\DefaultTabUninstaller.exe not found.File/Folder C:\Windows\SysWOW64\config\systemprofile\AppData\Roaming\defaulttab\defaulttab\uninstalldt.exe not found.========== COMMANDS ========== [EMPTYTEMP] User: Administrator->Temp folder emptied: 1335503 bytes->Temporary Internet Files folder emptied: 8218846 bytes User: All Users User: austin->Temp folder emptied: 25067958 bytes->Temporary Internet Files folder emptied: 184443091 bytes->Google Chrome cache emptied: 401340206 bytes->Flash cache emptied: 1723 bytes User: Default->Temp folder emptied: 0 bytes->Temporary Internet Files folder emptied: 0 bytes User: Default User->Temp folder emptied: 0 bytes->Temporary Internet Files folder emptied: 0 bytes User: Down4Sound->Temp folder emptied: 38545 bytes->Temporary Internet Files folder emptied: 22086812 bytes->Flash cache emptied: 842 bytes User: Garrett2->Temp folder emptied: 285086814 bytes->Temporary Internet Files folder emptied: 460325 bytes->Java cache emptied: 96800 bytes->Google Chrome cache emptied: 856432 bytes->Flash cache emptied: 728 bytes User: Mcx1-GARRETT2-HP->Temp folder emptied: 516 bytes->Temporary Internet Files folder emptied: 40780 bytes User: Public User: savannah banana->Temp folder emptied: 669441465 bytes->Temporary Internet Files folder emptied: 332373156 bytes->Java cache emptied: 0 bytes->Google Chrome cache emptied: 449134532 bytes->Flash cache emptied: 58586 bytes %systemdrive% .tmp files removed: 0 bytes%systemroot% .tmp files removed: 0 bytes%systemroot%\System32 .tmp files removed: 0 bytes%systemroot%\System32 (64bit) .tmp files removed: 0 bytes%systemroot%\System32\drivers .tmp files removed: 0 bytesWindows Temp folder emptied: 3497396 bytes%systemroot%\system32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 8837586 bytes%systemroot%\system32\config\systemprofile\AppData\LocalLow\Sun\Java\Deployment folder emptied: 753 bytes%systemroot%\sysnative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 24041901 bytesRecycleBin emptied: 0 bytes Total Files Cleaned = 2,305.00 mb  OTM by OldTimer - Version 3.1.21.0 log created on 09042014_014932Files moved on Reboot...C:\Users\Administrator\AppData\Local\Temp\FXSAPIDebugLogFile.txt moved successfully.File C:\Users\Administrator\AppData\Local\Temp\~DF08368DF4BC73F1B6.TMP not found!File C:\Users\Administrator\AppData\Local\Temp\~DF232BFF64133FE747.TMP not found!File C:\Users\Administrator\AppData\Local\Temp\~DF47D6048A24D790CE.TMP not found!File C:\Users\Administrator\AppData\Local\Temp\~DF736E61224732ECA1.TMP not found!File C:\Users\Administrator\AppData\Local\Temp\~DF74575CB34EDD7979.TMP not found!File C:\Users\Administrator\AppData\Local\Temp\~DF8EFEEE3146D52E25.TMP not found!File C:\Users\Administrator\AppData\Local\Temp\~DF92AEAB86CB9356DF.TMP not found!File C:\Users\Administrator\AppData\Local\Temp\~DFD271E1B00709F058.TMP not found!File C:\Users\Administrator\AppData\Local\Temp\~DFDBECF158A01F3FFD.TMP not found!File C:\Users\Administrator\AppData\Local\Temp\~DFF45834ACCFFDA4C5.TMP not found!C:\Users\Administrator\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\HCLFOU4O\fastbutton[1].htm moved successfully.C:\Users\Administrator\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\HCLFOU4O\like[1].htm moved successfully.C:\Users\Administrator\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\HCLFOU4O\postmessageRelay[2].htm moved successfully.C:\Users\Administrator\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\BZD92A9K\index[3].htm moved successfully.C:\Users\Administrator\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\BZD92A9K\ZEbdHPQfV3x[1].htm moved successfully.C:\Users\Administrator\AppData\Local\Microsoft\Windows\Temporary Internet Files\counters.dat moved successfully.File move failed. C:\Windows\temp\Low\SkypeClickToCall\Logs\AutoUpdateSvc.log scheduled to be moved on reboot.Registry entries deleted on Reboot...

Adobe Reader and Shockwave updated successfully and I ran MSE with no problems.

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Excellent, if no more issues run the following to clean up...

 

Download "Delfix by Xplode" and save it to your desktop.

 

Or use the following if first link is down:

 

"Delfix link mirror"

 

Double Click to start the program. If you are using Vista or higher, please right-click and choose run as administrator

 

Make Sure the following items are checked:

 


    Activate UAC
    Remove disinfection tools
    Create registry backup
    Purge System Restore
    Reset system settings

 

Now click on "Run" and wait patiently until the tool has completed.

 

The tool will create a log when it has completed. We don't need you to post this.

 

Part of the routine will be to create a registry back up with ERUNT,  the back up will be created here:

 

C:\Windows\ERUNT

 

When all is known to be well with your system you can delete that back up folder if you consider it as not needed....

 

Any remaining files, folders, logs can be deleted..

 

let me know if all is ok to close out...

 

Kevin... ;)

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  • Root Admin

Glad we could help. :)

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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