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Keeps popping up and multiple instances of iexplore running, but not actually open.


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Dear Sir/Madam,

 

HELP! I've installed multiple av programs and am in a bit of a mess now.  The system runs, albeit very slowly.  I use firefox, but Malwarebytes keeps popping up saying that it's blocking a number of websites.  I have run spyhunter and it cleared some files and made some reg edits, but this is above my head.  Naturally, having backed up and unable to find my hard disk is an added stress.  Being a teacher, I can't afford to do a full system restore.  That aside, learning how to clean a computer is a useful thing.  Please can anyone spare some time to help me.

 

Regards,

 

Simon Faulkner.

 

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Hello and :welcome: :

 

It's hard to say what's going on without seeing some logs, but it sounds as if you may be infected.

We can't work on malware diagnostics and removal in this sub-section of the forum.

So, for expert assistance, I suggest that you please follow the advice in this pinned topic: Available Assistance For Possibly Infected Computers.
It explains the options for free, expert help, AND the preliminary steps to take to expedite the process.
A malware analyst will guide you through the cleanup process.

Thanks,

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