Aya_Tachibana Posted August 30, 2014 ID:873103 Share Posted August 30, 2014 Hello everyone! I'm currently using Malwarebytes free version, but sometimes, the program open by itself and updates automatically. Is that normal? Sometimes it's annoying, when I'm running a program in fullscreen. Thank you for the help. Link to post Share on other sites More sharing options...
daledoc1 Posted August 30, 2014 ID:873104 Share Posted August 30, 2014 Hi: Normally, that would not be possible.MBAM Free is just a manual, on-demand scanner.It does not run in real-time or start on its own.Only the Trial and Premium versions feature automated, scheduled tasks, such as update checks and scans. I suspect that either you are running the 14-day Trial version or that something is wonky after your Trial version expired? If you open the GUI (main dashboard) from your desktop shortcut icon, what does it say for the program version in the ribbon at the very top -- Free? Trial? Premium? Thanks, Link to post Share on other sites More sharing options...
Aya_Tachibana Posted August 30, 2014 Author ID:873106 Share Posted August 30, 2014 Hi: Normally, that would not be possible.MBAM Free is just a manual, on-demand scanner.It does not run in real-time or start on its own.Only the Trial and Premium versions feature automated, scheduled tasks, such as update checks and scans. I suspect that either you are running the 14-day Trial version or that something is wonky after your Trial version expired? If you open the GUI (main dashboard) from your desktop shortcut icon, what does it say for the program version in the ribbon at the very top -- Free? Trial? Premium? Thanks,Hello. Just opened the Malwarebytes, It's on the free version. I haven't been using my PC for 2 weeks, The Trial version probably expired some days ago. Link to post Share on other sites More sharing options...
daledoc1 Posted August 30, 2014 ID:873108 Share Posted August 30, 2014 Yes, maybe so. Try rebooting the computer to see if that resolves the issue. Otherwise, you might want to cleanly reinstall to get back to the Free version.The instructions are here: MBAM Clean Removal Process 2x If you plan to upgrade to Premium (based on your other topic here), you won't need to reinstall again after the clean reinstall.Just ACTIVATE it using your license ID and key, as shown here. I hope this helps, Link to post Share on other sites More sharing options...
Aya_Tachibana Posted August 30, 2014 Author ID:873221 Share Posted August 30, 2014 Yes, maybe so. Try rebooting the computer to see if that resolves the issue. Otherwise, you might want to cleanly reinstall to get back to the Free version.The instructions are here: MBAM Clean Removal Process 2x If you plan to upgrade to Premium (based on your other topic here), you won't need to reinstall again after the clean reinstall.Just ACTIVATE it using your license ID and key, as shown here. I hope this helps,Just tried the restarting, no success. Will try the Clean Removal. Link to post Share on other sites More sharing options...
daledoc1 Posted August 30, 2014 ID:873223 Share Posted August 30, 2014 OK, that sounds like a good plan. P.S. If you could please use the button, instead of the button, it would be easier for everyone to follow the thread. Thanks! Link to post Share on other sites More sharing options...
Aya_Tachibana Posted August 30, 2014 Author ID:873232 Share Posted August 30, 2014 Just reistalled the program, now it looks like that the program isn't starting by it's own anymore. PS: Why use the "More reply Options"? Now I can't quote someone. Link to post Share on other sites More sharing options...
daledoc1 Posted August 30, 2014 ID:873234 Share Posted August 30, 2014 Re: "More Reply Options"There is no need to quote the replies in your own topic, especially when it is just you and one helper.We understand that you are replying to the person helping you. Unless it needed to explicitly clarify to which person you are replying (if it's a group discussion) or to a specific point, use of the Quote button is usually not needed.It makes the forum thread cluttered and hard to follow.That is all. ----------------------------- Yes, that is correct.The Free version of the program does not run in real time.It should not start on its own.So, it looks as if the clean reinstall solved the problem you originally reported????? If you plan to stay with the Free version, please remember to manually check for updates ("Update Now") before every scan.Please remember that the Free version can only CLEAN infections that are already on the computer.It does NOT provide PROTECTION to help prevent infection from getting onto the computer. If you plan to activate it with a Premium license ID & key, you'll just need to use the instructions here when you receive your license. Are you all set now? Link to post Share on other sites More sharing options...
Aya_Tachibana Posted August 30, 2014 Author ID:873235 Share Posted August 30, 2014 Yes, everything now is okay. Thank you for the help . Link to post Share on other sites More sharing options...
daledoc1 Posted August 30, 2014 ID:873237 Share Posted August 30, 2014 OK, excellent. I'm glad I could help. Take care, Link to post Share on other sites More sharing options...
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