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Real-Time Protection Automatically Disabled

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I read a post on the same topic, hopefully it will allow me to get this issue resolved more quickly. . . it suggested I supply logs, so I am going to do so initially, as I have already tried the first suggestion mentioned in the post. My Malicious Website Protection of the paid version of malwarebytes continually toggles off after being disable, I have noticed a decrease in performance & cannot get the product to behave properly. . . please help!


Thank You, in advance for your assistance.





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  • Root Admin

Hello and :welcome:



The logs indicate the computer is either currently infected or is possibly damaged from a previous infection. The Base Filtering Engine (basically your firewall in a nutshell) is not starting and why our protection module is not either.


Error: (08/26/2014 03:49:43 AM) (Source: Service Control Manager) (EventID: 7001) (User: )
Description: The MBAMWebAccessControl service depends on the Base Filtering Engine service which failed to start because of the following error:



I would suggest following the advice from the topic here Available Assistance for Possibly Infected Computers and having one of the Experts assist you with looking into your issue.

Basically open a new topic in the malware removal forum and post those same logs and then wait for someone to assist you.



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