Any instructions with removing pup.optional.tuto4pc

[Wakes]

I've tried various programs to uninstall PUP.OPTIONAL.TUTO4PC with no luck.  MB picks it, I select to remove and it appears again

 

I have been experiencing intermittent browser issues.  IE Failure to load. 

 

Below are a list of scans I ran this morning!

 

Any help would be great

 

Thanks

Jason

Addition.txt

FRST.txt

mbam-log-2014-08-25 (08-03-29).txt

RKreport_SCN_08252014_083723.log

[MrCharlie]

Make sure you have created a restore point and.....

Download Delfix from Here and save it to your desktop.

• Place a check mark in front of .......
• Create registry backup <---only!
• Uncheck the rest!
• Click the Run button.

  Close the tool out when it's done....we'll use it later.

  ======================

  Looks like you ran most of the tools already.

  Please go to the link below, download and run Fixit:

  http://support.microsoft.com/kb/972034 <---reset host file fixit

  ======================

  Download the attached fixlist.txt to the same folder as FRST.exe/FRST64.exe.

  Run FRST.exe/FRST64.exe and click Fix only once and wait

  The tool will create a log (Fixlog.txt) in the folder, please post it to your reply.

  ======================

  Download fresh copies of AdwCleaner and JRT and run them:

  Please download AdwCleaner from HERE or HERE to your desktop.

  • Double click on AdwCleaner.exe to run the tool.

    Vista/Windows 7/8 users right-click and select Run As Administrator

  • Click on the Scan button.
  • AdwCleaner will begin...be patient as the scan may take some time to complete.
  • When it's done you'll see: Pending: Please uncheck elements you don't want removed.
  • Now click on the Report button...a logfile (AdwCleaner[R0].txt) will open in Notepad for review.
  • Look over the log especially under Files/Folders for any program you want to save.
  • If there's a program you may want to save, just uncheck it from AdwCleaner.
  • If you're not sure, post the log for review. (all items found are either adware/spyware/foistware)
  • If you're ready to clean it all up.....click the Clean button.
  • After rebooting, a logfile report (AdwCleaner[s0].txt) will open automatically.
  • Copy and paste the contents of that logfile in your next reply.
  • A copy of that logfile will also be saved in the C:\AdwCleaner folder.
  • Items that are deleted are moved to the Quarantine Folder: C:\AdwCleaner\Quarantine
  • To restore an item that has been deleted:
  • Go to Tools > Quarantine Manager > check what you want restored > now click on Restore.
  Next..................

  Please download Junkware Removal Tool to your desktop.

  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista or Seven, right-mouse click it and select Run as Administrator.
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.
  Next.........

  Please run a Threat Scan

  Click on settings > Detection and Protection > Non-Malware Protection > PUP (Potentially Unwanted Program) detections > Make sure it's set to Treat detections as malware

  Same for PUM (Potentially Unwanted Modifications)

  Quarantine All that's found

  MrC

[AdvancedSetup]

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