Jump to content

SDKDatabaseLoad failed with code 20012


Recommended Posts

Running MalwareBytes Premium.  When I aroused my PC from "sleep" mode, this is the message that was displayed.  I Googled this, and found a forum post with a similar, but not exactly the same, code.  One of the responses to that was to run mbam.check.exe and post the report.  I did that, and the resulting report is attached. Completely meaningless to me.  I hope someone can interpret and tell me what is wrong, and what correct steps I should take. 

 

maryd

MBAM.CheckResults.txt

Link to post
Share on other sites

Hello maryd and :welcome:

First, please do an orderly shutdown of your computer and restart after 30 seconds and see if the trouble remains. If the trouble does re-occur please continue below:

  • Please try the following and let us know if this corrects your issue: MBAM Clean Removal Process 2.x.
  • If that does not correct the issue, then please read the following and individually attach the 3 requested logs in a reply to this thread: Diagnostic Logs.
  • The 3 files, from Step 2, to be individually attached from your desktop are: CheckResults.txt, FRST.txt and Addition.txt. Please do not Copy and Paste them into a reply.
  • NOTE: There is an FAQ section with valuable information located in Common Questions, Issues, and their Solutions.
Please let us know the status of your issue in a reply to this thread.

Thank You. :)

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Recently Browsing   0 members

    • No registered users viewing this page.
Back to top
×
×
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.