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Cannot Start Malwarebytes


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Hi,

 

I had previously downloaded the free version of malwarebytes, but when I tried to open it, it gave me an appcrash error. I thought that if I bought the premium version, I might be able to get around this, so I did. However, my computer was giving me runtime errors even while I was trying to install it, and it won't open. I think that I may have a virus and am wondering what my next step should be.

 

This is the error my computer is giving me when I try to run the premium version:

 

Problem signature:
  Problem Event Name: APPCRASH
  Application Name: mbam.exe
  Application Version: 1.0.0.532
  Application Timestamp: 53518532
  Fault Module Name: MSVCR100.dll
  Fault Module Version: 10.0.40219.325
  Fault Module Timestamp: 4df2be1e
  Exception Code: 40000015
  Exception Offset: 0008d6fd
  OS Version: 6.1.7601.2.1.0.768.3
  Locale ID: 1033
  Additional Information 1: 8374
  Additional Information 2: 83748d7ce6919cf452bf5c3838e036f3
  Additional Information 3: 2e01
  Additional Information 4: 2e01b10c887fd7f971b05773252074ee
 
 
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