Can't Quarantine After Many Tries

[edyang]

Hi,

 

I've run the scan and tried to quarantine multiple times, but after restarting and rescanning, the same malware keeps popping up. 

 

The log is below:

 

Malwarebytes Anti-Malware

www.malwarebytes.org

 

Scan Date: 8/21/2014

Scan Time: 9:24:41 AM

Logfile: Trojans.txt

Administrator: Yes

 

Version: 2.00.2.1012

Malware Database: v2014.08.21.05

Rootkit Database: v2014.08.16.01

License: Trial

Malware Protection: Enabled

Malicious Website Protection: Enabled

Self-protection: Disabled

 

OS: Windows 7 Service Pack 1

CPU: x64

File System: NTFS

User: Ed

 

Scan Type: Threat Scan

Result: Completed

Objects Scanned: 349814

Time Elapsed: 7 min, 23 sec

 

Memory: Enabled

Startup: Enabled

Filesystem: Enabled

Archives: Enabled

Rootkits: Disabled

Heuristics: Enabled

PUP: Enabled

PUM: Enabled

 

Processes: 0

(No malicious items detected)

 

Modules: 0

(No malicious items detected)

 

Registry Keys: 0

(No malicious items detected)

 

Registry Values: 0

(No malicious items detected)

 

Registry Data: 0

(No malicious items detected)

 

Folders: 4

Adware.ChinAd, c:\users\ed\documents\ldt, , [8eab2c9d0378ae880809c83650b39967], 

Adware.Foxicle, c:\users\ed\documents\foxicle, , [fc3de0e9d9a268cec6a9ebcdd23008f8], 

Trojan.Banker, c:\users\ed\documents\orqwroip, , [b980ad1c5f1c82b4fe8d3c99fd057888], 

Trojan.Banker, c:\users\ed\documents\bkvnkvnj, , [3bfe3594d6a5072f84bf28b6ee14a65a], 

 

Files: 24

Trojan.Agent.AI, c:\users\ed\documents\msdcsc\idk.exe, , [0237b613eb9069cdd1f7ed07b54dfb05], 

Backdoor.Agent.E, c:\users\ed\documents\services\vhost.exe, , [b9809930a3d84ceab1bc1ce8e81b8a76], 

Malware.Trace, c:\users\ed\documents\my videos\pulgconfig.log, , [3405c306255653e397d19d80e71cc53b], 

Trojan.Agent, c:\users\ed\documents\kbtzd2010.cpl, , [84b59d2c651658ded5974ddbb84b55ab], 

Trojan.Agent, c:\users\ed\documents\tzdshell.bin, , [44f5a4253744072fde8fd75113f0cf31], 

Trojan.Agent, c:\users\ed\documents\tzd.bin, , [b089dfeac8b395a183eb50d817ecd729], 

Trojan.Agent, c:\users\ed\documents\windows\winhelp.exe, , [ff3a14b5a0db83b3f9d10e340af931cf], 

Worm.FoolCase, c:\users\ed\documents\cantik.scr, , [71c824a5d9a2ec4aa450036c000330d0], 

Worm.FoolCase, c:\users\ed\documents\nitip dulu jangan dihapus.scr, , [9d9c3891552658de7a7b4f2004ff2cd4], 

Malware.Trace, c:\users\ed\documents\server\admin.txt, , [f4456762314ad85ebc3ac5aae41ff60a], 

Malware.Trace, c:\users\ed\documents\server\server.dat, , [78c1c9006d0e44f2c235fa7516ed50b0], 

Worm.FoolCase, c:\users\ed\documents\smansa_pkp .scr, , [a9908d3ce99239fd4dabf6799a694cb4], 

Worm.FoolCase, c:\users\ed\documents\tanjung pesona.scr, , [6fcafdccdaa176c0bb3e313ecb389b65], 

Worm.AutoRun, c:\Users\Ed\documentsautorun.inf, , [0e2b5970512a61d51ae03a3541c28a76], 

Worm.AutoRun, c:\Users\Ed\documentsread1st.exe, , [9b9eb0191c5f75c119e24f20c2416997], 

Trojan.Backdoor, c:\users\ed\documents\lol.exe, , [2c0dac1db4c79e9858feab0bb84b4db3], 

Adware.Kraddare, c:\users\ed\documents\usase.exe, , [62d72a9f314a81b58cec05b94bb8f808], 

Trojan.Agent, c:\users\ed\documents\win32sta.dll, , [8aaf1cad66151323e86fb80862a1ca36], 

Trojan.Agent, c:\users\ed\documents\svchost.exe, , [211838911863ee4831c35c758083f808], 

Trojan.Ransom, c:\users\ed\documents\dll, , [f74271583f3c320429da468e9370827e], 

Trojan.Agent, c:\users\ed\documents\svchast.exe, , [dc5d3f8a7902a98df63dbe1a06fdf50b], 

Adware.ChinAd, c:\users\ed\documents\ldt\ldtframe.cfg, , [8eab2c9d0378ae880809c83650b39967], 

Backdoor.Bot, c:\users\ed\documents\ttaskmgr\ttaskmgr.exe, , [42f79d2ce6952b0b480695b49173c739], 

Trojan.Agent, c:\users\ed\documents\commondata\winhlp31.exe, , [a495a0296c0f12243f644b009a6a817f], 

 

Physical Sectors: 0

(No malicious items detected)

 

 

(end)

[TwinHeadedEagle]

Hello,
    
 
They call me TwinHeadedEagle around here, and I'll be working with you.
 
    
 
    
Before we start please read and note the following:

• Limit your internet access to posting here, some infections just wait to steal typed-in passwords.
• Please be patient. I know it is frustrating when your PC isn't working properly, but malware removal takes time.
• Don't run any scripts or tools on your own, unsupervised usage may cause more harm than good.
• Do not paste the logs in your posts, attachments make my work easier. There is a Upload Files option below which you can use to attach your reports. Always attach reports from all tools.
• Stay with me to the end, the absence of symptoms doesn't mean that your machine is fully operational.
• Note that we may live in totally different time zones, what may cause some delays between answers.
• Do not ask for help for your business PC. Companies are making revenue via computers, so it is good thing to pay someone to repair it.
• If I don't hear from you within 3 days from this initial or any subsequent post, then this thread will be closed.

I can't foresee everything, so if anything unexpected happens, please stop and inform me!
There are no silly questions. Never be afraid to ask if in doubt!
 
 
 
  Rules and policies
 
We won't support any piracy.
That being told, if any evidence of illegal OS, software, cracks/keygens or any other will be revealed, any further assistance will be suspended. If you are aware that there is this kind of stuff on your machine, remove it before proceeding!
The same applies to any use of P2P software: uTorrent, BitTorrent, Vuze, Kazaa, Ares... We don't provide any help for P2P, except for their removal. All P2P software has to be uninstalled or at least fully disabled before proceeding!
 
Failure to follow these guidelines will result with closing your topic and withdrawning any assistance.
 
 
 
 

Please download Farbar Recovery Scan Tool and save it to your desktop.
 
Note: You need to run the version compatibale with your system. If you are not sure which version applies to your system download both of them and try to run them.
Only one of them will run on your system, that will be the right version.

• Double-click to run it. When the tool opens click Yes to disclaimer.
• Press Scan button.
• It will make a log (FRST.txt) in the same directory the tool is run. Please attach it to your reply.
• The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.

[edyang]

Hi,

 

Here are the attachments you requested.

 

Thanks,

Ed

Trojans.txt

FRST.txt

Addition.txt

[TwinHeadedEagle]

First, go and remove iLivid
 
 
 
 
Fix with Farbar Recovery Scan Tool
 

This fix was created for this user for use on that particular machine.
Running it on another one may cause damage and render the system unstable.

 
Download attached fixlist.txt file and save it to the Desktop:
 
Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!

• Right-click on icon and select Run as Administrator to start the tool.
  (XP users click run after receipt of Windows Security Warning - Open File).
• Press the Fix button just once and wait.
• If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
• When finished FRST will generate a log on the Desktop, called Fixlog.txt.

Please post it to your reply.
 
 
 
 

Scan with ComboFix
 
This is a very powerful tool that should be used only if advised by Malware Analyst.
Do not run ComboFix on your own!
 
Referring to this instruction, please download ComboFix by sUBs and save it to your desktop.
Temporary disable your AntiVirus and AntiSpyware protection - instructions here.

• Right-click on icon and select Run as Administrator to start the tool.
• Accept the disclaimer and agree if prompted to install Recovery Console.
• Do not take any actions while ComboFix goes through your System - it may cause it to stall!
• This scan may take some time!
• When finished - it will display a logfile (located also on your main drive, usually C:\ComboFix.txt).
• Include that log in your next reply.
  If you'll encounter any issues with internet connection after running ComboFix, please visit this link.
  If an error about operation on the key marked for deletion will appear after running the tool, please reboot your machine.

fixlist.txt

[edyang]

Thanks, here are the txt files.

ComboFix.txt

Fixlog.txt

[edyang]

I just ran another full scan after doing all your steps, and I am happy to report I am malware free. Thank you for your assistance. I consider this issue closed.

 

Regards,

Ed

[TwinHeadedEagle]

Glad I could help
 
 
 

Below you will find my thoughts about securing your machine. Go ahead through it, you will benefit from some useful advice about safe computing. 
 
 

Recommended reading:

 
 
MUST READ - security tips:

• Computer Security - a short guide to staying safer online.

• Simple and easy ways to keep your computer safe and secure on the Internet

MUST READ - general maintenance:

• What to do if your Computer is running slowly?

The Importance of Software Updating:

 

 
In order to stay protected it is very important that you regularly update all of your software. Cybercriminals depend on the apathy of users around software updates to keep their malicious endeavor running.
 
Operating systems, such as Windows, and applications, such as Adobe Reader or JAVA, are used by tens of millions of computers and devices around the world, making them a huge target for cybercriminals. Downloading updates and installing them can sometimes be tedious, but the advantages you get from the updates are certainly worth it.

• How to configure and use Automatic Updates in Windows
• How to update Java
• How to update Adobe Reader

Recommended additional software:

 
 
TFC - to clean unneeded temporary files.
Malwarebytes' Anti-Malware - to scan your system from time to time in search for malware.
Malwarebytes' Anti-Exploit - to prevent plenty of mostly exploited vulnerabilities.
McShield - to prevent infections spread by removable media.
CryptoPrevent - to secure yourself from very severe CryptoLocker infection.
Unchecky - to prevent from installing additional foistware, implemented in legitimate installations.
FiheHippo.com Update Checker - to keep your programs up-to-date.
Adblock - to surf the web without annoying ads! 
 
 

Post-cleanup procedures:

 

 
Download DelFix by Xplode and save it to your desktop.

• Run the tool by right click on the icon and Run as administrator option.
• Make sure that these ones are checked:
  • Remove disinfection tools
  • Purge system restore
  • Reset system settings
• Push Run.
• The program will run for a few seconds and display a notepad report. You do not need to attach it.

The tool will also record healthy state of registry and make a backup using ERUNT program in %windir%\ERUNT\DelFix
Tool deletes old system restore points and create a fresh system restore point after cleaning. 
 
 
 

My help is free for everybody.

If you're happy with the help provided and/or wish to buy me a beer for the assistance you received, then you can consider a donation:

Thank you!

 
 
Stay safe,
TwinHeadedEagle  

[AdvancedSetup]

Glad we could help.

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

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