PUP.Optional.Spigot.A - Chrome Preferences

[Grune]

The last few days my internet was acting up so I ran Malwarebytes this morning and it detected 3 items:

 

PUP.Optional.Spigot - in my AppData (roaming)

PUP.Optional.Spigot - HKEY

PUP.Optional.Spigot.A - Chrome Preferences

 

I put them in quarantine and restarted my computer.

Ran Malwarebytes again and thought the first two are gone, the PUP.Optional.Spigot.A in Chrome is still there.

 

Files: 1
PUP.Optional.Spigot.A, C:\Users\Callie\AppData\Local\Google\Chrome\User Data\Default\Preferences, Good: (), Bad: (      "startup_urls": [ "http://search.yahoo.com?type=293224&fr=spigot-yhp-ch" ],), ,[3143f7d1bebd9f974454f90eb5509070]

 

I've attached the log of my scan to this post.

 

mbamlog.txt

[MrCharlie]

Welcome to the forum. (Do what you can)

General P2P/Piracy Warning:

 

1. If you're using Peer 2 Peer software such uTorrent, BitTorrent or similar you must either fully uninstall it or completely disable it from running while being assisted here.

2. If you have illegal/cracked software (MS Office, Adobe Products), cracks, keygens, custom (Adobe) host file, etc. on the system, please remove or uninstall them now and read the policy on Piracy.

Failure to remove such software will result in your topic being closed and no further assistance being provided.

 

<====><====><====><====><====><====><====><====>

 

Please run a Quick Scan with Malwarebytes (if possible)

For Malwarebytes ver: 1.75

Open up Malwarebytes > Settings Tab > Scanner Settings > Under action for PUP > Select: Show in Results List and Check for removal.

Please Update and run a Quick Scan with Malwarebytes Anti-Malware, post the report.

Make sure that everything is checked, and click Remove Selected.

Post the log

For Malwarebytes 2.0, please run a Threat Scan

Click on Settings > Detection and Protection > Non-Malware Protection > PUP (Potentially Unwanted Program) detections > Make sure it's set to Treat detections as malware

Same for PUM (Potentially Unwanted Modifications)

Quarantine all that's found

Post the log

Then......

Please download Farbar Recovery Scan Tool (FRST) and save it to a folder.

(use correct version for your system.....Which system am I using?)

FRST <----for 32 bit systems

FRST64 <----for 64 bit systems

• Double-click to run it. When the tool opens click Yes to disclaimer.
• Press Scan button. (make sure the Addition box is checked)
• It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
• The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.

If the logs are large, you can attach them:

To attach a log:

Bottom right corner of this page.

New window that comes up.

Last................

Please download and run RogueKiller 32 bit to your desktop.

RogueKiller<---use this one for 64 bit systems

Which system am I using?

Quit all running programs.

For Windows XP, double-click to start.

For Vista or Windows 7-8, do a right-click on the program, select Run as Administrator to start, & when prompted Allow to run.

Wait for the Prescan to finish

Click Scan to scan the system.

When the scan completes > Don't Fix anything! > Click on the Report Button > Copy and paste the Report back here.

Don't run any other options, they're not all bad!!!!!!!

RogueKiller logs will also be located here:

%programdata%/RogueKiller/Logs <-------W7

C:\Documents and Settings\All Users\Application Data\RogueKiller\Logs <-------XP

(please don't put logs in code or quotes and use the default font)

 

Note:

Please read all of my instructions completely including these.

Make sure system restore is turned on and running. Create a new restore point

Make sure you're subscribed to this topic: Click on the Follow This Topic Button (at the top right of this page), make sure that the Receive notification box is checked and that it is set to Instantly

Removing malware can be unpredictable...unlikely but things can go very wrong! Backup any files that cannot be replaced. You can copy them to a CD/DVD, external drive or a pen drive

<+>Please don't run any other scans, download, install or uninstall any programs while I'm working with you.

<+>The removal of malware isn't instantaneous, please be patient.

<+>When we are done, I'll give to instructions on how to cleanup all the tools and logs

<+>Please stick with me until I give you the "all clear".

------->Your topic will be closed if you haven't replied within 3 days!<--------

If I don't respond within 24 hours, please send me a PM

[Grune]

As I was trying things out beforehand, I followed the directions on this board:

https://forums.malwarebytes.org/index.php?/topic/154979-pupoptionalsearchneta-persists-after-deletion/?p=865859

Where it gives the options:
Go to Tools > Clear Browser Data

I followed all of the instructions for Chrome there.

Then ran MBAM and quarantined the PUP.

Ran it again and had 0 results.

 

I ran Malwarebytes again (Threat Scan) at the request of this board.

 

Malwarebytes Anti-Malware
www.malwarebytes.org

Scan Date: 8/19/2014
Scan Time: 6:53:23 PM
Logfile: mbamlog.txt
Administrator: Yes

Version: 2.00.2.1012
Malware Database: v2014.08.19.09
Rootkit Database: v2014.08.16.01
License: Free
Malware Protection: Disabled
Malicious Website Protection: Disabled
Self-protection: Disabled

OS: Windows 8.1
CPU: x64
File System: NTFS
User: Callie

Scan Type: Threat Scan
Result: Completed
Objects Scanned: 310388
Time Elapsed: 18 min, 55 sec

Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Warn
PUM: Enabled

Processes: 0
(No malicious items detected)

Modules: 0
(No malicious items detected)

Registry Keys: 0
(No malicious items detected)

Registry Values: 0
(No malicious items detected)

Registry Data: 0
(No malicious items detected)

Folders: 0
(No malicious items detected)

Files: 0
(No malicious items detected)

Physical Sectors: 0
(No malicious items detected)


(end)

 

 

 

I also downloaded and ran Farbar.

Its logs are attached.

FRST.txtAddition.txt

[MrCharlie]

Do you know what this extension is and did you install it:
 

CHR Extension: (Normal) - C:\Users\Callie\AppData\Local\Google\Chrome\User Data\Default\Extensions\jljjleomgdjckjcahkafcniifgdienae [2013-06-18]

 

--------------------------------

It's gone now but when Chrome Syncs again it will return.

If it comes back.......
Open up Chrome by clicking on the 3 bars in the upper right hand corner.
Then in Chrome go to Settings > Advanced Sync Settings > Uncheck Settings > Click OK
Then go to Google Dashboard > Click on Stop and Clear left bottom of the page.

Rescan with MB.

MrC

[Grune]

No, I don't know what extension that is, or even if I'm the one who installed it.

 

Is there a way to remove it?

Or to stop Chrome from sync-ing?

Will I just have to keep clearing Chrome? Would it resolve it I just uninstalled Chrome?

I'm not really sure what to do.

[MrCharlie]

Here's how to delete an extension:
https://support.google.com/chrome/answer/113907?hl=en

=================

I gave you instructions on how to resolve the problem:

Open up Chrome by clicking on the 3 bars in the upper right hand corner.
Then in Chrome go to Settings > Advanced Sync Settings > Un-check Settings > Click OK
Then go to Google Dashboard > Click on Stop and Clear left bottom of the page.

Close out Chrome.

Rescan with MB.

After about an hour, go back and re-sync Settings:
Start Chrome
Click on the 3 bars in the upper right hand corner.
Then in Chrome go to Settings > Advanced Sync Settings > Check Settings > Click OK

Let me know..MrC

[Grune]

Oh, okay. My apologies.

I thought it meant if only it appears at a later date I shoud follow those instructions.

 

I've uninstalled every extension with the exception of Adblock Plus and Stylish (both whose IDs do not match the one listed).

 

Closed out of Chrome.

 

Re-scanned with MB.

It was a clean scan - nothing found.

 

Waited an hour.

Re-synced Chrome Settings.

 

Ran MB one more time.

It was also clean.

[MrCharlie]

So it's OK now???

MrC

[Grune]

Yes, it seems okay to me.

 

My browsers don't seem to lag anymore.

I checked Chrome to see if the yahoo spigot showed up in search engine preferences (like it did when MB noted a PUP), and it was not there after syncing.

 

I ran MB one more time when I woke up this morning.

It was also clean.

 

I'll post in the next 3 days if anything changes.

Thank you!

[MrCharlie]

Lets check your computers security before you go and we have a little cleanup to do also:

Download Security Check by screen317 from HERE or HERE.

• Save it to your Desktop.
• Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
• If you get Unsupported operating system. Aborting now, just reboot and try again.
• A Notepad document should open automatically called checkup.txt.
• Please Post the contents of that document.
• Do Not Attach It!!!

MrC

[Grune]

 Results of screen317's Security Check version 0.99.87  
   x64 (UAC is enabled)  
 Internet Explorer 11  
``````````````Antivirus/Firewall Check:``````````````
 Windows Firewall Enabled!  
Windows Defender   
avast! Antivirus   
 Antivirus up to date!   
`````````Anti-malware/Other Utilities Check:`````````
  Adobe Flash Player     11.9.900.117 Flash Player out of Date!  
 Adobe Reader 10.1.3 Adobe Reader out of Date!  
 Mozilla Firefox (31.0)
 Google Chrome 36.0.1985.125  
 Google Chrome 36.0.1985.143  
````````Process Check: objlist.exe by Laurent````````  
 AVAST Software Avast AvastSvc.exe  
 AVAST Software Avast AvastUI.exe  
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C:  %
````````````````````End of Log``````````````````````

[MrCharlie]

Out dated programs on the system are vulnerable to malware.
Please update or uninstall them:

========================

Adobe Flash Player 11.9.900.117 Flash Player out of Date! <----check for an update
Flash Player:
Check for an update if available
Downloads are at the top of the page. (don't install the McAfee toolbar)

========================

Adobe Reader 10.1.3 Adobe Reader out of Date! <---please check for an update if available or uninstall and download and install Foxit Reader which is less vulnerable to malware and much better than Adobe. Don't install any toolbars that may come with it (ASK Toolbar).

========================

A little clean up to do....

Please Uninstall ComboFix: (if you used it)

Press the Windows logo key + R to bring up the "run box"

Copy and paste next command in the field:

ComboFix /uninstall

Make sure there's a space between Combofix and /



Then hit enter. (it may look like CF is re-installing but it's not)
This will uninstall Combofix, delete its related folders and files, hide file extensions, hide the system/hidden files and clears System Restore cache and create new Restore point

(If that doesn't work.....you can simply rename ComboFix.exe to Uninstall.exe and double click it to complete the uninstall or download and run the uninstaller)

---------------------------------

Download Delfix from here and save it to your desktop. (you may already have this)

• Ensure Remove disinfection tools is checked.
• Click the Run button.
• Reboot

Any other programs or logs that are still remaining, you can manually delete. (right click.....Delete)
IE: RogueKiller.exe, RKreport.txt, RK_Quarantine folder, C:\FRST folder, FRST-OlderVersion folder, MBAR folder, etc....AdwCleaner > just run the program and click uninstall.

Note:
If you used FRST and can't delete the quarantine folder:
Download the fixlist.txt to the same folder as FRST.exe.
Run FRST.exe and click Fix only once and wait
That will delete the quarantine folder created by FRST.
The rest you can manually delete.

-------------------------------

Any questions...please post back.

If you think I've helped you, please leave a comment > click on my avatar picture > click Profile Feed.

Take a look at My Preventive Maintenance to avoid being infected again.

Good Luck and Thanks for using the forum, MrC

[Grune]

Adobe Flash Player and Adobe Reader have been updated to the most recent versions.

I did not download or use ComboFix.

I have downloaded Delfix.Delfix has deleted C:\FRST

After reboot, I manually deleted the FRST folders.

 

Should I also delete the Security Check?
 

[MrCharlie]

Yes, you can delete it.

 

MrC

[LDTate]

Glad we could help.

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