Need help with Spigot PUP

[wetbabywipes]

Hi,

 

I've tried to get rid of it by following some other methods posted in other threads, but this thing keeps coming back to haunt me. Can I request some help to get rid of this? Thank you!

[TwinHeadedEagle]

Hello,
    
 
They call me TwinHeadedEagle around here, and I'll be working with you.
 
    
 
    
Before we start please read and note the following:
    
Limit your internet access to posting here, some infections just wait to steal typed-in passwords.
Please be patient. I know it is frustrating when your PC isn't working properly, but malware removal takes time.
Don't run any scripts or tools on your own, unsupervised usage may cause more harm than good.
Do not paste the logs in your posts, attachments make my work easier. There is a Attach Files option below which you can use to attach your reports. Always attach reports from all tools.
Stay with me to the end, the absence of symptoms doesn't mean that your machine is fully operational.
Note that we may live in totally different time zones, what may cause some delays between answers.
Do not ask for help for your business PC. Companies are making revenue via computers, so it is good thing to pay someone to repair it.
If I don't hear from you within 3 days from this initial or any subsequent post, then this thread will be closed.
    
I can't foresee everything, so if anything unexpected happens, please stop and inform me!
There are no silly questions. Never be afraid to ask if in doubt!
 
 
 
 
P2P/Piracy Warning:

• If you're using Peer 2 Peer software such as uTorrent, BitTorrent or similar you must either fully uninstall them or completely disable them from running while being assisted here.
• Failure to remove or disable such software will result in your topic being closed and no further assistance being provided.
• If you have illegal/cracked software, cracks, keygens, etc. on the system, please remove or uninstall them now and read the policy on Piracy.

 

 

 

 

Scan with Malwarebytes' Anti-Malware
 
Please re-run Malwarebytes' Anti-Malware.

• First of all, select update.
• Once updated, click the Settings tab, in the left panel choose Detctions & protection and tick Scan for rootkits.
• Click the Scan tab, choose Threat Scan is checked and click Scan Now.
• If threats are detected, click the Apply Actions button. You will now be prompted to reboot. Click Yes.
• Upon completion of the scan (or after the reboot), click the History tab.
• Click Application Logs and double-click the newest Scan Log.
• At the bottom click Export and choose Text file.

Save the file to your desktop and include its content in your next reply.

[wetbabywipes]

Hi TwinHeadedEagle! Thank you for your help.

 

Malwarebytes Anti-Malware

www.malwarebytes.org

 

Scan Date: 19/8/2014

Scan Time: 7:59:23 PM

Logfile: spigot.txt

Administrator: Yes

 

Version: 2.00.2.1012

Malware Database: v2014.08.19.04

Rootkit Database: v2014.08.16.01

License: Premium

Malware Protection: Enabled

Malicious Website Protection: Enabled

Self-protection: Enabled

 

OS: Windows 8.1

CPU: x64

File System: NTFS

User: wetbabywipes

 

Scan Type: Threat Scan

Result: Completed

Objects Scanned: 313715

Time Elapsed: 5 min, 4 sec

 

Memory: Enabled

Startup: Enabled

Filesystem: Enabled

Archives: Enabled

Rootkits: Enabled

Heuristics: Enabled

PUP: Enabled

PUM: Enabled

 

Processes: 0

(No malicious items detected)

 

Modules: 0

(No malicious items detected)

 

Registry Keys: 0

(No malicious items detected)

 

Registry Values: 0

(No malicious items detected)

 

Registry Data: 0

(No malicious items detected)

 

Folders: 0

(No malicious items detected)

 

Files: 1

PUP.Optional.Spigot.A, C:\Users\Edison\AppData\Local\Google\Chrome\User Data\Default\Preferences, Good: (), Bad: (   "homepage": "http://sg.search.yahoo.com?type=512435&fr=spigot-yhp-ch",), Replaced,[4ff8d0f73645e74feab69a6c16ef17e9]

 

Physical Sectors: 0

(No malicious items detected)

 

 

(end)

spigot.txt

[TwinHeadedEagle]

Good, we will perform more scans.
 
 
 
Please download Farbar Recovery Scan Tool and save it to your desktop.
 
Note: You need to run the version compatibale with your system. If you are not sure which version applies to your system download both of them and try to run them.
Only one of them will run on your system, that will be the right version.

• Double-click to run it. When the tool opens click Yes to disclaimer.
• Press Scan button.
• It will make a log (FRST.txt) in the same directory the tool is run. Please attach it to your reply.
• The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.

[wetbabywipes]

Hi! Thank you. Here are the files.

Addition.txt

FRST.txt

[TwinHeadedEagle]

Fix with Farbar Recovery Scan Tool
 

This fix was created for this user for use on that particular machine.
Running it on another one may cause damage and render the system unstable.

 
Download attached fixlist.txt file and save it to the Desktop:
 
Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!

• Right-click on icon and select Run as Administrator to start the tool.
  (XP users click run after receipt of Windows Security Warning - Open File).
• Press the Fix button just once and wait.
• If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
• When finished FRST will generate a log on the Desktop, called Fixlog.txt.

Please attach it to your reply.
 
 
 
 
Tell me how is your PC after this?

fixlist.txt

[wetbabywipes]

I ran another threat scan using Malwarebytes and the PUP is still there. I've attached the scan log again.

 

 

Fixlog.txt

spigot-2.txt

[TwinHeadedEagle]

We will need to reset some chrome settings in order to fix this.

 

 

Scan with ZOEK

 

Please download ZOEK by Smeenk and save it to your desktop (preferred version is the *.exe one)

Temporary disable your AntiVirus and AntiSpyware protection - instructions here.

 

• Right-click on icon and select Run as Administrator to start the tool.

Wait patiently until the main console will appear, it may take a minute or two.

In the main box please paste in the following script:

createsrpoint;autoclean;chrdefaults;emptyalltemp;ipconfig /flushdns;b

Make sure that Scan All Users option is checked.

Push Run Script and wait patiently. The scan may take a couple of minutes.

When the scan completes, a zoek-results logfile should open in notepad.

If a reboot is needed, it will be opened after it. You may also find it at your main drive (usually C:\ drive)

 

Post its content into your next reply.

[wetbabywipes]

 

Zoek.exe v5.0.0.0 Updated 19-08-2014

Tool run by John on Wed 20/08/2014 at  2:00:29.93.

Microsoft Windows 8.1 Pro 6.3.9600  x64

Running in: Normal Mode Internet Access Detected

Launched: C:\Users\John\Downloads\zoek.exe [scan all users] [script inserted] 

 

==== Older Logs ======================

 

C:\zoek-results2014-08-18-120741.log 61910 bytes

C:\zoek-results2014-08-18-122825.log 6548 bytes

 

==== System Restore Info ======================

 

20/8/2014 2:01:47 AM Zoek.exe System Restore Point Created Succesfully.

 

==== Deleting CLSID Registry Keys ======================

 

 

==== Deleting CLSID Registry Values ======================

 

 

==== Deleting Services ======================

 

 

==== Batch Command(s) Run By Tool======================

 

 

==== Deleting Files \ Folders ======================

 

C:\Users\John\Searches deleted

 

==== Firefox Extensions ======================

 

ProfilePath: C:\Users\John\AppData\Roaming\Mozilla\Firefox\Profiles\uddauxc9.default

- LastPass - %ProfilePath%\extensions\support@lastpass.com

 

AppDir: C:\Program Files (x86)\Mozilla Firefox

- Default - %AppDir%\browser\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}

 

==== Firefox Plugins ======================

 

 

==== Chrome Look ======================

 

Google Voice Search Hotword (Beta) - John\AppData\Local\Google\Chrome\User Data\Default\Extensions\bepbmhgboaologfdajaanbcjmnhjmhfn

LastPass - John\AppData\Local\Google\Chrome\User Data\Default\Extensions\hdokiejnpimakedhajhdlcegeplioahd

 

==== Chromium Startpages ======================

 

C:\Users\John\AppData\Local\Google\Chrome\User Data\Default\Preferences

"homepage": "http://sg.search.yahoo.com?type=512435&fr=spigot-yhp-ch",

"startup_urls": [ "http://www.google.com.sg/" ],

 

 

==== Set IE to Default ======================

 

Old Values:

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main]

"Start Page"="http://go.microsoft.com/fwlink/?LinkId=69157"

 

New Values:

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main]

"Start Page"="http://go.microsoft.com/fwlink/?LinkId=69157"

 

==== All HKCU SearchScopes ======================

 

HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\SearchScopes

"DefaultScope"="{0633EE93-D776-472f-A0FF-E1416B8B2E3A}"

{012E1000-F331-11DB-8314-0800200C9A66} Google  Url="http://www.google.com/search?q={searchTerms}"

{0633EE93-D776-472f-A0FF-E1416B8B2E3A} Bing  Url="http://www.bing.com/search?q={searchTerms}&src=IE-SearchBox&FORM=IE11SR"

 

==== Reset Google Chrome ======================

 

C:\Users\John\AppData\Local\Google\Chrome\User Data\Default\Preferences was reset successfully

C:\Users\John\AppData\Local\Google\Chrome\User Data\Default\Web Data was reset successfully

 

==== Empty IE Cache ======================

 

C:\Windows\system32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5 emptied successfully

C:\Users\John\AppData\Local\Microsoft\Windows\INetCache\Content.IE5 emptied successfully

C:\Windows\SysNative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5 emptied successfully

 

==== Empty FireFox Cache ======================

 

No FireFox Cache found

 

==== Empty Chrome Cache ======================

 

C:\Users\John\AppData\Local\Google\Chrome\User Data\Default\Cache emptied successfully

 

==== Empty All Flash Cache ======================

 

Flash Cache Emptied Successfully

 

==== Empty All Java Cache ======================

 

No Java Cache Found

 

==== C:\zoek_backup content ======================

 

C:\zoek_backup (files=5 folders=1 1899 bytes)

 

==== Empty Temp Folders ======================

 

C:\Users\Default\AppData\Local\Temp emptied successfully

C:\Users\Default User\AppData\Local\Temp emptied successfully

C:\Users\John\AppData\Local\Temp will be emptied at reboot

C:\Windows\serviceprofiles\networkservice\AppData\Local\Temp emptied successfully

C:\Windows\serviceprofiles\Localservice\AppData\Local\Temp emptied successfully

C:\Windows\Temp will be emptied at reboot

 

==== After Reboot ======================

 

==== Empty Temp Folders ======================

 

C:\Windows\Temp successfully emptied

C:\Users\John\AppData\Local\Temp successfully emptied

 

==== Empty Recycle Bin ======================

 

C:\$RECYCLE.BIN successfully emptied

 

==== EOF on Wed 20/08/2014 at  2:13:16.62 ======================

[TwinHeadedEagle]

Very good. How is the situation now?

[wetbabywipes]

Wow, it seems to have cleared for now. Thank you so much! Have a beer!

[TwinHeadedEagle]

Below you will find my thoughts about securing your machine. Go ahead through it, you will benefit from some useful advice about safe computing.

 

 

Recommended reading:

 

 MUST READ - security tips:

• Computer Security - a short guide to staying safer online.
• Simple and easy ways to keep your computer safe and secure on the Internet

 

 MUST READ - general maintenance:

• What to do if your Computer is running slowly?

 

The Importance of Software Updating:

 

 

In order to stay protected it is very important that you regularly update all of your software. Cybercriminals depend on the apathy of users around software updates to keep their malicious endeavor running.

 

Operating systems, such as Windows, and applications, such as Adobe Reader or JAVA, are used by tens of millions of computers and devices around the world, making them a huge target for cybercriminals. Downloading updates and installing them can sometimes be tedious, but the advantages you get from the updates are certainly worth it.

 

• How to configure and use Automatic Updates in Windows
• How to update Java
• How to update Adobe Reader

 

Recommended additional software:

 

 

 TFC - to clean unneeded temporary files.

 Malwarebytes' Anti-Malware - to scan your system from time to time in search for malware.

 Malwarebytes' Anti-Exploit - to prevent plenty of mostly exploited vulnerabilities.

 McShield - to prevent infections spread by removable media.

 CryptoPrevent - to secure yourself from very severe CryptoLocker infection.

 Unchecky - to prevent from installing additional foistware, implemented in legitimate installations.

 FiheHippo.com Update Checker - to keep your programs up-to-date.

Adblock - to surf the web without annoying ads!

 

 

Post-cleanup procedures:

 

 

Download DelFix by Xplode and save it to your desktop.

• Run the tool by right click on the  icon and Run as administrator option.
• Make sure that these ones are checked:
  • Remove disinfection tools
  • Purge system restore
  • Reset system settings
• Push Run.
• The program will run for a few seconds and display a notepad report.
  You do not need to attach it.

The tool will also record healthy state of registry and make a backup using ERUNT program in %windir%\ERUNT\DelFix

Tool deletes old system restore points and create a fresh system restore point after cleaning.

 

 

 

My help is free for everybody.

If you're happy with the help provided and/or wish to buy me a beer for the assistance you received, then you can consider a donation: 

Thank you!

 

 

 

 

Stay safe,

TwinHeadedEagle 

[wetbabywipes]

Thank you so much once again!

[AdvancedSetup]

Glad we could help.

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

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