False Java Update

[blackhawkn2]

Hello,

 

I have a problem that looks similar to at least two others I've seen in the forum in the last day or so -- particularly this one: https://forums.malwarebytes.org/index.php?/topic/155233-java-adware/ 

 

Now seem to have two infected computers -- this Win 8.1 laptop, and a Win 7 desktop.

 

I ran the first two steps described on that thread but with different results from the other user.

 

Malwarebytes log attached to post.malware scan.txt

 

 

Malwarebytes offered to quarantine several files, but I have neither accepted nor rejected this pending your advice.

 

Tried to do the described virustotal step, but found two setup files in equivalent folder for my username.  Using the one without the "(1)" behind it, got this result: https://www.virustotal.com/en/file/ec06c63efe144ae51fc1c18e68baa5330eed41cba13303145ae4df063b98a956/analysis/ 

 

I hope that gives you some idea where to start -- I know I'm in over my head!

 

[blackhawkn2]

I should have added that one of the sites that causes this problem to freeze Chrome is my webmail, so will have to check email on my phone to watch for your replies.

 

Thanks,

 

Blackhawkn2

[TwinHeadedEagle]

Hello, and sorry for delay.

 

Do you still need our assistance?

[blackhawkn2]

Hi, and thanks for checking in with me.  I'm not sure if I still have an issue - symptom is gone.  When I left it before I had not chosen to select the quarantine that malwarebytes recommended (log embedded above).  When I did not get a response after a while, I accepted.  Since then the symptom has ended, so maybe I'm OK now?  Is there anything else I should test?

 

By the way, the other computer I mentioned, the desktop running Win7, did NOT have Malwarebytes run on it yet, but it seems to have lost the symptoms as well.  I do plan to install and run on that one too but have not done so yet.

 

Any recommendations for either machine?

 

Thanks again,

 

Blackhawkn2

[TwinHeadedEagle]

If there are no any symptoms or issues, why should we bother checking. Scan with MalwareBytes will be enough

[AdvancedSetup]

Since this issue is resolved I will close the thread to prevent others from posting here. If you need assistance please start your own topic and someone will be happy to assist you.