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Need a little help cleaning up


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Just looking for a little help cleaning up. Here is the issue. My microsoft security essentials keeps detecting but never fully removing a Kovter trojan. On top of this I had an iexplore.exe trojan which has now morphed into browser.exe after steps were taken to remove the iexplore.exe. I've attached both logs.

 

 

Addition.txtFRST_17-08-2014_14-11-52.txt

 

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Hello groov1234 and :welcome:! My name is Borislav and I will be glad to help you solve your malware problem.

Please note:

  • If you are a paying customer, you have the privilege to contact the help desk at Consumer Support. If you choose this option to get help, please let me know.
  • I recommend you to keep the instructions I will be giving you so that they are available to you at any time. You can save them in a text file or print them.
  • Make sure you read all of the instructions and fixes thoroughly before continuing with them.
  • Follow my instructions strictly and don’t hesitate to stop and ask me if you have any questions.
  • Post your log files, don't attach them. Every log file should be copy/pasted in your next reply.
  • Do not perform any kind of scanning and fixing without my instructions. If you want to proceed on your own, please let me know.
P2P/Piracy Warning:

If you're using Peer 2 Peer software such as µTorrent or similar you must either fully uninstall them or completely disable them from running while being assisted here.

Failure to remove or disable such software will result in your topic being closed and no further assistance being provided.

If you have illegal/cracked software, cracks, keygens etc. on the system, please remove or uninstall them now and read the policy on Piracy.

When you are ready, please generate a new fresh FRST log file.

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My apology on the utorrent. Fortunately everything seems clear now. All messed up registry entries and malware have been removed since the post. It was one difficult bugger to clean requiring adw/tdss/roguekiller/combofix and the usual mbar/mbar rootkit to remove. Full Scans of each are completing with no detections now. I don't normally post anywhere, but that one was a very difficult piece of malware stemming from one of the newer ransomwares. Kovter.E

Thank you anyway. Not a usual thing to have this much trouble cleaning some garbage for me.

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  • Root Admin

Glad we could help. :)

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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