Snap.do browser hijacker

[Tilirose]

Hi There,

My laptop is infected by snap.do browser hijacker. I did everything possible.. I even bought the malwarebytes premium version and even paid and bought the hitmanpro, thinking the trial versions might not be strong. But no luck. They both can find snap.do.. But it cannot remove it. Im so fed up and frustrated . Please please help me. This was going on for the last month. I've uninstalled everything which seems suspected.

Looking fwd to hear from you soon.

Thank you heaps

Tili

[noknojon]

Hello Tili -

If this is not being removed with your normal Antivirus and Antimalware programs then, please read and follow Available Assistance for Possibly Infected Computers is your best option at this stage.

You will be helped by an expert all along the way up to the stage that your computer is fully cleaned.

 

Thanking You -

[1PW]

Hello Tilirose and

Just as noknojon suggests it is best to have our Malware Removal Helpers assist as malware removal actions are not permitted in this sub-forum.

I recommend following the advice from the topic: Available Assistance for Possibly Infected Computers and have one of the Malware Removal Experts assist you with your issue.

If, as recommended, you do open a topic in Malware Removal Help, please make reference to this thread.

If you would like to get off to a very fast start, the Malware Removal Experts would appreciate it if you would also Copy and Paste both the FRST.txt and the Addition.txt output diagnostic reports from only Log Set 1 into your new topic.

Thank you.