mbam.exe hitting disk so hard, system slows to nearly halt

[tomcon]

[Windows 7]

 

I am having trouble with a slow system.  years ago it used to be that CPU capacity was used up. Now-a-days it is disk that is slowing it.  CPU is below 50%, but disk light is lit continually.  It is nearly halting my use.  Sometimes i can't move the mouse for like 15 seconds, then can for a few seconds, then not for 15 seconds again, etc. Then after maybe 2-3 minutes, reasonable system responsiveness starts again...for a little while, and then the above starts happening again.

 

When i can finally get to a "resource monitor" window, often it has been mbam.exe process that is hitting the disk, like at rates above 2million bytes/sec. Unfortunately, this is happening frequently.  If it were very intermittent, i wouldn't mind so much, but happening like several times a day -- every hour or two or so.

 

Can anything be done about it?  I do want the protection and yet, I cannot keep having these totally unresponsive gaps, it really interrupts the productivity flow. Can this process be made lower priority so it doesn't interrupt other processes, or something like that? Something that will keep the protection, but not impact disk so heavily, so often?

 

Thanks for any ideas you can offer.

 

Tom

 

[1PW]

Hello tomcon:

Some likelihood exists that a conflict exists between your on-access anti-virus application and Malwarebytes Anti-Malware.

For Malwarebytes Anti-Malware 2.x, please exclude the following files from your Anti-Virus software (we are unsure what brand/version of you are using):

Note: If using a software firewall besides the built in Windows Firewall you will need to exclude them from it as well

For 32-bit (x86) versions of Windows XP, and above:

• C:\Program Files\Malwarebytes Anti-Malware\mbam.exe
• C:\Program Files\Malwarebytes Anti-Malware\mbamdor.exe
• C:\Program Files\Malwarebytes Anti-Malware\mbampt.exe
• C:\Program Files\Malwarebytes Anti-Malware\mbamservice.exe
• C:\Program Files\Malwarebytes Anti-Malware\mbamscheduler.exe

For 64-bit versions of Windows Vista and above:

• C:\Program Files (x86)\Malwarebytes Anti-Malware\mbam.exe
• C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamdor.exe
• C:\Program Files (x86)\Malwarebytes Anti-Malware\mbampt.exe
• C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamservice.exe
• C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamscheduler.exe

Note: If using a software firewall besides the built in Windows Firewall you will need to exclude mbam.exe and mbamservice.exe from it as well

Note: Once that is done, please make sure that if either of those programs has any sort of web filter, that you add the following as a trusted site:

data-cdn.mbamupdates.com

Please let us know, in a reply to this thread, how it went.

Thank you.

[zfla]

Hello,

I'm having similar problems with my computer (windows xp with Service Pack3). Runs very slow. Mbam.exe and mbamservice.exe consume about 400 mb. I have used the diagnostic tools and have FIRST.txt, Addition.txt and CheckResults.txt. Can I post them on this forum for review ?

 

Thanks

[daledoc1]

Hi, @zfla:
 
 

Hello,
I'm having similar problems with my computer (windows xp with Service Pack3). Runs very slow. Mbam.exe and mbamservice.exe consume about 400 mb. I have used the diagnostic tools and have FIRST.txt, Addition.txt and CheckResults.txt. Can I post them on this forum for review ?

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