MBAM Faulting Error and Exception

[OutcastCyborg]

Hello all,

 

Not entirely sure what's been going on with my Malwarebytes' setup lately. I recently re-enabled MBAE to test performance with a VM I use to see if recent updates improved performance and it seems a bit better, but since I have done so for some reason MBAM is no longer functioning. I have attached screenshots which show the report from Windows Event Viewer, not entirely sure what any of the exception codes or faults mean though. If the issue is not correctable, I will just reinstall, but I am curious about the cause of said issue.

 

The following is a list of programs I use for security purposes:

• avast! Premier
• Malwarebytes' Anti-Exploit
• Malwarebytes' Anti-Malware

 

Thanks in advance,

OutcastCyborg

[daledoc1]

Hi:

 

It may not be possible to determine exactly what happened without running various tools and scanners.

 

The most efficient way to get back up and running would probably be to start with some routine troubleshooting:

• Please follow the steps in this pinned topic to uninstall your current version of MBAM and reinstall the latest build - MBAM Clean Removal Process 2x
• If that does not correct the issue, then please read the following and post back attached to your next reply the 3 requested logs - Diagnostic Logs (the 3 logs are: FRST.txt, Addition.txt and CheckResults.txt)
• NOTE: There is an FAQ section with valuable information located here - Common Questions, Issues, and their Solutions

Please let us know how it goes.

Thanks,

[OutcastCyborg]

After following the clean removal process and so far everything appears to be up and running, maybe it was just a quirk with my setup.

 

Thanks again for your assistance,

OutcastCyborg

[daledoc1]

Great!

 

Thanks for the follow-up.

I am glad I could help.

 

Cheers,