Jump to content

PUP.Optional.MySearchDial.A keeps appearing


Recommended Posts

Hello,
    
 
They call me TwinHeadedEagle around here, and I'll be working with you.
 
    
 
    
Before we start please read and note the following:
    
Limit your internet access to posting here, some infections just wait to steal typed-in passwords.
Please be patient. I know it is frustrating when your PC isn't working properly, but malware removal takes time.
Don't run any scripts or tools on your own, unsupervised usage may cause more harm than good.
Do not paste the logs in your posts, attachments make my work easier. There is a Attach Files option below which you can use to attach your reports. Always attach reports from all tools.
Stay with me to the end, the absence of symptoms doesn't mean that your machine is fully operational.
Note that we may live in totally different time zones, what may cause some delays between answers.
Do not ask for help for your business PC. Companies are making revenue via computers, so it is good thing to pay someone to repair it.
If I don't hear from you within 3 days from this initial or any subsequent post, then this thread will be closed.
    
icon_idea.gif I can't foresee everything, so if anything unexpected happens, please stop and inform me!
icon_idea.gif There are no silly questions. Never be afraid to ask if in doubt!
 
 
 
 
P2P/Piracy Warning:

  • If you're using Peer 2 Peer software such as uTorrent, BitTorrent or similar you must either fully uninstall them or completely disable them from running while being assisted here.
  • Failure to remove or disable such software will result in your topic being closed and no further assistance being provided.
  • If you have illegal/cracked software, cracks, keygens, etc. on the system, please remove or uninstall them now and read the policy on Piracy.

 

 

 

 

51a612a8b27e2-Zoek.png Scan with ZOEK
 
Please download ZOEK by Smeenk and save it to your desktop (preferred version is the *.exe one)
Temporary disable your AntiVirus and AntiSpyware protection - instructions here.

  • Right-click on 51a612a8b27e2-Zoek.png icon and select RunAsAdmin.jpg Run as Administrator to start the tool.
  • Wait patiently until the main console will appear, it may take a minute or two.
  • In the main box please paste in the following script:
    createsrpoint;gpt.ini;z C:\Windows\System32\GroupPolicy;vC:\Windows\SysWOW64\GroupPolicy;vprocess;services-list;systemspecs;startupall;skipfix-iedefaults;firefoxlook;chromelook;filesrcm;installedprogs;
  • Make sure that Scan All Users option is checked.
  • Push Run Script and wait patiently. The scan may take a couple of minutes.
  • When the scan completes, a zoek-results logfile should open in notepad.
  • If a reboot is needed, it will be opened after it. You may also find it at your main drive (usually C:\ drive)
  • Post its content into your next reply.
Link to post
Share on other sites

51a612a8b27e2-Zoek.png Fix with ZOEK
 


icon_exclaim.gif This fix was created for this user for use on that particular machine. icon_exclaim.gif
icon_exclaim.gif Running it on another one may cause damage and render the system unstable. icon_exclaim.gif

 
Temporary disable your AntiVirus and AntiSpyware protection - instructions here.

  • Right-click on 51a612a8b27e2-Zoek.png icon and select RunAsAdmin.jpg Run as Administrator to start the tool.
  • Wait patiently until the main console will appear, it may take a minute or two.
  • In the main box please paste in the following script:
    createsrpoint;autoclean;emptyalltemp;ipconfig /flushdns;b
  • Make sure that Scan All Users option is checked.
  • Push Run Script and wait patiently. The scan may take a couple of minutes.
  • When the scan completes, a zoek-results logfile should open in notepad.
  • If a reboot is needed, it will be opened after it. You may also find it at your main drive (usually C:\ drive)

Post its content into your next reply.

Link to post
Share on other sites

Good, we deleted some remnants, and we're done here :)

 

 

 

Below you will find my thoughts about securing your machine. Go ahead through it, you will benefit from some useful advice about safe computing.
 
 

Recommended reading:

 
:excl:MUST READ - general maintenance: What to do if your Computer is running slowly?
 
 
 

Recommended additional software:

icon_arrow.gifTFC - to clean unneeded temporary files.
icon_arrow.gifMalwarebytes' Anti-Malware - to scan your system from time to time in search for malware.
icon_arrow.gifMalwarebytes' Anti-Exploit - to prevent plenty of mostly exploited vulnerabilities.
icon_arrow.gifMcShield - to prevent infections spread by removable media.
icon_arrow.gifCryptoPrevent - to secure yourself from very severe CryptoLocker infection.
icon_arrow.gifUnchecky - to prevent from installing additional foistware, implemented in legitimate installations.
icon_arrow.gifFiheHippo.com Update Checker - to keep your programs up-to-date.
icon_arrow.gifAdblock - to surf the web without annoying ads!
 
 
 
The following will implement some post-cleanup procedures:
 
=> Please download DelFix by Xplode to your Desktop.
 
Run the tool and check the following boxes below;
checkmark.png Remove disinfection tools
checkmark.png Create registry backup
checkmark.png Purge System Restore
Click Run button and wait a few seconds for the programme completes his work.
At this point all the tools we used here should be gone. Tool will create an report for you (C:\DelFix.txt)
 
The tool will also record healthy state of registry and make a backup using ERUNT program in %windir%\ERUNT\DelFix
Tool deletes old system restore points and create a fresh system restore point after cleaning.
 
 

My help is free for everybody.

If you're happy with the help provided and/or wish to buy me a beer for the assistance you received, then you can consider a donation: btn_donate_SM.gif
Thank you!

 
 
 
Stay safe,
TwinHeadedEagle :)
Link to post
Share on other sites

Glad we could help. :)

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

Link to post
Share on other sites
51a612a8b27e2-Zoek.png Scan with ZOEK

 

Please download ZOEK by Smeenk and save it to your desktop (preferred version is the *.exe one)

Temporary disable your AntiVirus and AntiSpyware protection - instructions here.

 

  • Right-click on 51a612a8b27e2-Zoek.png icon and select RunAsAdmin.jpg Run as Administrator to start the tool.

Wait patiently until the main console will appear, it may take a minute or two.

In the main box please paste in the following script:

createsrpoint;
gpt.ini;z 
C:\Windows\System32\GroupPolicy;v
C:\Windows\SysWOW64\GroupPolicy;v
process;
services-list;
systemspecs;
startupall;
skipfix-iedefaults;
firefoxlook;
chromelook;
filesrcm;
installedprogs;

Make sure that Scan All Users option is checked.

Push Run Script and wait patiently. The scan may take a couple of minutes.

When the scan completes, a zoek-results logfile should open in notepad.

If a reboot is needed, it will be opened after it. You may also find it at your main drive (usually C:\ drive)


 

Post its content into your next reply.

Link to post
Share on other sites
51a612a8b27e2-Zoek.png Fix with ZOEK

 

icon_exclaim.gif This fix was created for this user for use on that particular machine. icon_exclaim.gif
icon_exclaim.gif Running it on another one may cause damage and render the system unstable. icon_exclaim.gif


 

Temporary disable your AntiVirus and AntiSpyware protection - instructions here.

 

  • Right-click on 51a612a8b27e2-Zoek.png icon and select RunAsAdmin.jpg Run as Administrator to start the tool.

Wait patiently until the main console will appear, it may take a minute or two.

In the main box please paste in the following script:

createsrpoint;
autoclean;
emptyalltemp;
chrdefaults;
ipconfig /flushdns;b

Make sure that Scan All Users option is checked.

Push Run Script and wait patiently. The scan may take a couple of minutes.

When the scan completes, a zoek-results logfile should open in notepad.

If a reboot is needed, it will be opened after it. You may also find it at your main drive (usually C:\ drive)


 

Post its content into your next reply.

Link to post
Share on other sites

Okay I have done a and it has come up clean. I do however have another problem, I don't know if it's related to malware but my laptop keeps freezing after it starts up (when it gets to the desktop). When I open a program (chrome or something else) it would freeze but I'd still be able to move my cursor. However a few seconds later I wouldn't be able to move my cursor at all. This would last for at least a minute before the programs flip on and off and I'd be able to resume using my laptop again. This also happens randomly when I use my laptop too.

Link to post
Share on other sites

Archived

This topic is now archived and is closed to further replies.

Guest
This topic is now closed to further replies.
  • Recently Browsing   0 members

    No registered users viewing this page.

Back to top
×
×
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.