Something Strange Going ON with Desktop

[Mehjr]

The last couple of week desktop has been incredibly slow.  I had gone on vacation for a few days and someone used the computer while gone.

 

Internet access is extremly slow, when using tcpview to look at what is open there will be 40 -50 connections going..

 

Ran all the scanners that I have,    Antiroot kits, adware etc.  nothing but a few adwares showed, but something is just not working correct.

 

Thanks

 

Mitch

[TwinHeadedEagle]

Hello,
    
 
They call me TwinHeadedEagle around here, and I'll be working with you.
 
    
 
    
Before we start please read and note the following:
    
Limit your internet access to posting here, some infections just wait to steal typed-in passwords.
Please be patient. I know it is frustrating when your PC isn't working properly, but malware removal takes time.
Don't run any scripts or tools on your own, unsupervised usage may cause more harm than good.
Do not paste the logs in your posts, attachments make my work easier. There is a Attach Files option below which you can use to attach your reports. Always attach reports from all tools.
Stay with me to the end, the absence of symptoms doesn't mean that your machine is fully operational.
Note that we may live in totally different time zones, what may cause some delays between answers.
Do not ask for help for your business PC. Companies are making revenue via computers, so it is good thing to pay someone to repair it.
If I don't hear from you within 3 days from this initial or any subsequent post, then this thread will be closed.
    
I can't foresee everything, so if anything unexpected happens, please stop and inform me!
There are no silly questions. Never be afraid to ask if in doubt!
 
 
 
 
P2P/Piracy Warning:

• If you're using Peer 2 Peer software such as uTorrent, BitTorrent or similar you must either fully uninstall them or completely disable them from running while being assisted here.
• Failure to remove or disable such software will result in your topic being closed and no further assistance being provided.
• If you have illegal/cracked software, cracks, keygens, etc. on the system, please remove or uninstall them now and read the policy on Piracy.

 

 

 

 

Please download Farbar Recovery Scan Tool and save it to your desktop.
 
Note: You need to run the version compatibale with your system. If you are not sure which version applies to your system download both of them and try to run them.
Only one of them will run on your system, that will be the right version.

• Double-click to run it. When the tool opens click Yes to disclaimer.
• Press Scan button.
• It will make a log (FRST.txt) in the same directory the tool is run. Please attach it to your reply.
• The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.

[Mehjr]

Here are the Farbar files,   Thanks for your assistance in this.  I had started a new thread with the Farbar postings as instructed, from an earlier email from Pondus,  but if we are going to continue with this one I can close it to keep from double duties (https://forums.malwarebytes.org/index.php?/topic/154870-farbar-logs-for-review/)..   Advise.

 

 

Thanks

 

Mitch

Addition.txt

FRST.txt

[TwinHeadedEagle]

Do you know what is palmOne in your Installed programs?

[Mehjr]

Yes it is an old PDA, palm lifedrive.      Pre Iphone stuff.

[TwinHeadedEagle]

You have Comodo Internet Security installed along with Avira. Only one is optimal, you must uninstall one of them.

[Mehjr]

Ok,  I had just recently added the comodo in place of zone alarm for the firewall..    How is the AV with Comodo compared to Avira?

[Mehjr]

Or How is the firewall section on Avira in comparison or am I better off going back to Zonealarm?

[TwinHeadedEagle]

A lot of people install Comodo Internet Security, and then enable only Firewall feature. That is bad decision, because you already have one antivirus present. Running more than one could cause false detection, slowness, system errors, etc.

 

If you want just firewall, then install Comodo Free Firewall --> http://personalfirewall.comodo.com/

[Mehjr]

Ok I have that changed up, using Comodo firewall with Avira.

[TwinHeadedEagle]

How is your PC now?

[Mehjr]

That may have had a small effect but, still slow running firefox, and still a bunch of system stuff running when looking at process explorer, along with more firefox lines running than the tabs open.  Anything else on the scans that were of note?

[Mehjr]

I will run for a bit and see how it is doing.    Gotta go out also to make some deliveries to customers..  Will check back in.

[TwinHeadedEagle]

Okay, keep me updated.

[Mehjr]

Connections are running better, there still seems to be a lot of system processes open when I go onto firefox.    Any other scans that need to be ran?

[TwinHeadedEagle]

Let's make one more scan.
 
 
 
Scan with Malwarebytes' Anti-Malware
 
Please re-run Malwarebytes' Anti-Malware.

• First of all, select update.
• Once updated, click the Settings tab, in the left panel choose Detctions & protection and tick Scan for rootkits.
• Click the Scan tab, choose Threat Scan is checked and click Scan Now.
• If threats are detected, click the Apply Actions button. You will now be prompted to reboot. Click Yes.
• Upon completion of the scan (or after the reboot), click the History tab.
• Click Application Logs and double-click the newest Scan Log.
• At the bottom click Export and choose Text file.

Save the file to your desktop and include its content in your next reply.

[Mehjr]

Long day Yesterday, running Malwarebytes now.  Will post when done.

[Mehjr]

Log

081314 Malwarebytes log.txt

[TwinHeadedEagle]

Your PC seems clean, how is the situation now?

[Mehjr]

Running better than it was.   Still get slammed with a bunch of system and Firefox connections on start up when starting FFox..  Here are a couple of logs, if you do not see anything there, then I guess we have done all we can.    For This old machine.

 

Logs from TCP View.

tcpview 081314 snapshot 5 min later.txt

tcpview 081314 snapshot on startup.txt

[TwinHeadedEagle]

That shouldn't mean there is a virus. As I have said, there are no active malware infection on your PC.

 

 

 

Below you will find my thoughts about securing your machine. Go ahead through it, you will benefit from some useful advice about safe computing.

 

 

Recommended reading:

MUST READ - security tips: Computer Security - a short guide to staying safer online. Simple and easy ways to keep your computer safe and secure on the Internet

 

MUST READ - general maintenance: What to do if your Computer is running slowly?

 

 

 

Recommended additional software:

TFC - to clean unneeded temporary files.

Malwarebytes' Anti-Malware - to scan your system from time to time in search for malware.

Malwarebytes' Anti-Exploit - to prevent plenty of mostly exploited vulnerabilities.

McShield - to prevent infections spread by removable media.

CryptoPrevent - to secure yourself from very severe CryptoLocker infection.

Unchecky - to prevent from installing additional foistware, implemented in legitimate installations.

FiheHippo.com Update Checker - to keep your programs up-to-date.

Adblock - to surf the web without annoying ads!

 

 

 

• The following will implement some post-cleanup procedures:

 

=> Please download DelFix by Xplode to your Desktop.

 

Run the tool and check the following boxes below;

Remove disinfection tools

Create registry backup

Purge System Restore

Click Run button and wait a few seconds for the programme completes his work.

At this point all the tools we used here should be gone. Tool will create an report for you (C:\DelFix.txt)

 

The tool will also record healthy state of registry and make a backup using ERUNT program in %windir%\ERUNT\DelFix

Tool deletes old system restore points and create a fresh system restore point after cleaning.

 

 

My help is free for everybody.

If you're happy with the help provided and/or wish to buy me a beer for the assistance you received, then you can consider a donation:

Thank you!

 

 

 

Stay safe,

TwinHeadedEagle

[AdvancedSetup]

Glad we could help.

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!