Need help I think I am infected

[Kasper_Nielsen]

I tried to run EVERY one of those run things with Chameleon, I had Malware-Bytes running but of course my mom turned of my computer. And now it cant open for some strange reason. Because when I ran a scan with Mbam first time I installed it found alot, but I forgot to delete them all from quarintine.. :\ And now I am sad that I cant open Mbam and delete it all.

[TwinHeadedEagle]

Hello,
    
 
They call me TwinHeadedEagle around here, and I'll be working with you.
 
    
 
    
Before we start please read and note the following:
    
Limit your internet access to posting here, some infections just wait to steal typed-in passwords.
Please be patient. I know it is frustrating when your PC isn't working properly, but malware removal takes time.
Don't run any scripts or tools on your own, unsupervised usage may cause more harm than good.
Do not paste the logs in your posts, attachments make my work easier. There is a Attach Files option below which you can use to attach your reports. Always attach reports from all tools.
Stay with me to the end, the absence of symptoms doesn't mean that your machine is fully operational.
Note that we may live in totally different time zones, what may cause some delays between answers.
Do not ask for help for your business PC. Companies are making revenue via computers, so it is good thing to pay someone to repair it.
If I don't hear from you within 3 days from this initial or any subsequent post, then this thread will be closed.
    
I can't foresee everything, so if anything unexpected happens, please stop and inform me!
There are no silly questions. Never be afraid to ask if in doubt!
 
 
 
 
P2P/Piracy Warning:

• If you're using Peer 2 Peer software such as uTorrent, BitTorrent or similar you must either fully uninstall them or completely disable them from running while being assisted here.
• Failure to remove or disable such software will result in your topic being closed and no further assistance being provided.
• If you have illegal/cracked software, cracks, keygens, etc. on the system, please remove or uninstall them now and read the policy on Piracy.

 

 

 

Please download Farbar Recovery Scan Tool and save it to your desktop.

 
Note: You need to run the version compatibale with your system. If you are not sure which version applies to your system download both of them and try to run them.
Only one of them will run on your system, that will be the right version.

• Double-click to run it. When the tool opens click Yes to disclaimer.
• Press Scan button.
• It will make a log (FRST.txt) in the same directory the tool is run. Please attach it to your reply.
• The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.

[Kasper_Nielsen]

Also I think I disabled p2p COMPLETELY and deleted ANYTHING downloaded from it! And here are the Addition and FRST .txt's

Addition.txt

FRST.txt

[TwinHeadedEagle]

Multiple Resident Protection warning!
 
Always have one (and no more than one!) AntiVirus program! In this case having more of them will not provide you with better protection - instead they may cause slowness, lock-ups and even mark another ones as harmful, leading to leave your system unstable and even damaged. Please choose only one from the listed below to stay with and uninstall the others:

• AVG AntiVirus Free Edition 2013
• Microsoft Security Essentials

Uninstallation procedure:

• Press the + R on your keyboard at the same time. Type appwiz.cpl and click OK.
• Search for each uninstalled entry, right-click it and select Uninstall.

This should be done until any other steps will be taken.
 
 
 
 

First, go to Control Panel and uninstall following (skip lines that cannot be uninstalled):
- Adobe Reader X
- Ask Toolbar
- Ask Toolbar Updater
- Java 7 Update 9
- Java 7 Update 51
- Java 6 Update 31
- Linkury Smartbar
- MyPC Backup
- Search Protect
 
Latest versions of Java and Adobe Reader available here --> http://www.java.com/en/  and here http://get.adobe.com/uk/reader/
Make sure to uncheck optional offers.
 
 
 
 

Fix with Farbar Recovery Scan Tool
 

This fix was created for this user for use on that particular machine.
Running it on another one may cause damage and render the system unstable.

 
Download attached fixlist.txt file and save it to the Desktop:
 
Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!

• Right-click on icon and select Run as Administrator to start the tool.
  (XP users click run after receipt of Windows Security Warning - Open File).
• Press the Fix button just once and wait.
• If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
• When finished FRST will generate a log on the Desktop, called Fixlog.txt.

Please attach it to your reply.
 
 
 
 
Fix with AdwCleaner
 
Please download AdwCleaner by Xplode and save the file to your desktop.

• Right-click on icon and select Run as Administrator to start the tool.
• Follow the prompts and click Scan.
• When finished, please click Clean.
• Upon completion, click Report. A log (AdwCleaner[s*].txt) will open.
• Please include the contents of that file in your reply.

fixlist.txt

[Kasper_Nielsen]

OK, here we go, I ran AdwCleaner(and restarted my computer as it told me to) and the other program with the fix. And also I tried my BEST to DELETE all the programs you said I had to, and I deleted one of the AV's! I hope I do this right.

Fixlog.txt

AdwCleanerS0.txt

[TwinHeadedEagle]

Nice

 

Can you now run MalwareBytes?

[Kasper_Nielsen]

No I just tried, still wont open. :\

[TwinHeadedEagle]

Okay, then we will uninstall it and install again.

 

 

 

 

 

 

Uninstall outdated Malwarebytes' Anti-Malware
 
Please download MBAM-clean and save it to your desktop.

• Right-click on mbam-clean.exe icon and select Run as Administrator to start the tool.
• It will ask you to reboot the machine - please do so.

After that follow my next instructions to download & install the newset MBAM version.
 
 
 
 

Scan with Malwarebytes' Anti-Malware
 
Please download Malwarebytes Anti-Malware and save it to your desktop.

• Install the progam and select update.
• Once updated, click the Settings tab, in the left panel choose Detctions & protection and tick Scan for rootkits.
• Click the Scan tab, choose Threat Scan is checked and click Scan Now.
• If threats are detected, click the Apply Actions button. You will now be prompted to reboot. Click Yes.
• Upon completion of the scan (or after the reboot), click the History tab.
• Click Application Logs and double-click the Scan Log.
• At the bottom click Export and choose Text file.

Save the file to your desktop and include its content in your next reply.

[Kasper_Nielsen]

No I just tried, still wont open. :\

It just freezes at 4.000 Memory used in Task Manager and then crashes. Sorry if this counts as a bump but couldnt find the edit button on last post. :\ Should I try and reinstall?

[TwinHeadedEagle]

Yes, please do it.

[Kasper_Nielsen]

Ok downloading, will post if it works.

[Kasper_Nielsen]

It opened, should I run a scan and when I am done REMOVE quarantined Items?

[TwinHeadedEagle]

Yes, I would like to see fresh scan report.

[Kasper_Nielsen]

Still scanning, will send report when done, just writing this so you dont think I am gone.

[Kasper_Nielsen]

Here is a log from mbam Threat Scan

logformbam.txt

[TwinHeadedEagle]

Seems clean. How is your PC now?

[Kasper_Nielsen]

Its good, even though I never noticed those things before, but I decided to install Mbam and try and run a scan and ye then there was all those nasty things, it did NOT find anything now.

[TwinHeadedEagle]

You were infected by bunch of Adware, but your system. is clean now.

 

 

Below you will find my thoughts about securing your machine. Go ahead through it, you will benefit from some useful advice about safe computing.

 

 

Recommended reading:

MUST READ - security tips: Computer Security - a short guide to staying safer online. Simple and easy ways to keep your computer safe and secure on the Internet

 

MUST READ - general maintenance: What to do if your Computer is running slowly?

 

 

 

Recommended additional software:

TFC - to clean unneeded temporary files.

Malwarebytes' Anti-Malware - to scan your system from time to time in search for malware.

Malwarebytes' Anti-Exploit - to prevent plenty of mostly exploited vulnerabilities.

McShield - to prevent infections spread by removable media.

CryptoPrevent - to secure yourself from very severe CryptoLocker infection.

Unchecky - to prevent from installing additional foistware, implemented in legitimate installations.

FiheHippo.com Update Checker - to keep your programs up-to-date.

Adblock - to surf the web without annoying ads!

 

 

 

• The following will implement some post-cleanup procedures:

 

=> Please download DelFix by Xplode to your Desktop.

 

Run the tool and check the following boxes below;

Remove disinfection tools

Create registry backup

Purge System Restore

Click Run button and wait a few seconds for the programme completes his work.

At this point all the tools we used here should be gone. Tool will create an report for you (C:\DelFix.txt)

 

The tool will also record healthy state of registry and make a backup using ERUNT program in %windir%\ERUNT\DelFix

Tool deletes old system restore points and create a fresh system restore point after cleaning.

 

 

My help is free for everybody.

If you're happy with the help provided and/or wish to buy me a beer for the assistance you received, then you can consider a donation:

Thank you!

 

 

 

Stay safe,

TwinHeadedEagle

[Kasper_Nielsen]

I might try that later, but thanks for your quick assistance.

[AdvancedSetup]

Since this issue is resolved I will close the thread to prevent others from posting here. If you need assistance please start your own topic and someone will be happy to assist you.