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iqs.exe during java update. Farbar logs attached.

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during java update iqs.exe popped up on my system.


i have done a clean install on my system less than 2 weeks ago and not much is installed on my computer since then - winrar adobe reader etc.


i have eset nod32 antivirus (licensed) running at all times.


with regards




Note: FRST.txt and Addition.txt is attached as a txt file seperately as i wasnt allowed to post this topic because it was too long.




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Welcome to the forum. (Do what you can)

General P2P/Piracy Warning:


1. If you're using Peer 2 Peer software such uTorrent, BitTorrent or similar you must either fully uninstall it or completely disable it from running while being assisted here.

2. If you have illegal/cracked software (MS Office, Adobe Products), cracks, keygens, custom (Adobe) host file, etc. on the system, please remove or uninstall them now and read the policy on Piracy.

Failure to remove such software will result in your topic being closed and no further assistance being provided.

Please run a Quick Scan with Malwarebytes

For Malwarebytes ver: 1.75

Open up Malwarebytes > Settings Tab > Scanner Settings > Under action for PUP > Select: Show in Results List and Check for removal.

Please Update and run a Quick Scan with Malwarebytes Anti-Malware, post the report.

Make sure that everything is checked, and click Remove Selected.

For Malwarebytes 2.0, please run a Threat Scan

Click on Settings > Detection and Protection > Non-Malware Protection > PUP (Potentially Unwanted Program) detections > Make sure it's set to Treat detections as malware

Same for PUM (Potentially Unwanted Modifications)

Quarantine all that's found


Please download and run RogueKiller 32 bit to your desktop.

RogueKiller<---use this one for 64 bit systems

Which system am I using?

Quit all running programs.

For Windows XP, double-click to start.

For Vista or Windows 7-8, do a right-click on the program, select Run as Administrator to start, & when prompted Allow to run.

Wait for the Prescan to finish

Click Scan to scan the system.

When the scan completes > Don't Fix anything! > Click on the Report Button and post the Report back here.

Don't run any other options, they're not all bad!!!!!!!

RogueKiller logs will also be located here:

%programdata%/RogueKiller/Logs <-------W7

C:\Documents and Settings\All Users\Application Data\RogueKiller\Logs <-------XP

(please don't put logs in code or quotes and use the default font)



Please read all of my instructions completely including these.

Make sure system restore is turned on and running. Create a new restore point

Make sure you're subscribed to this topic: Click on the Follow This Topic Button (at the top right of this page), make sure that the Receive notification box is checked and that it is set to Instantly

Removing malware can be unpredictable...unlikely but things can go very wrong! Backup any files that cannot be replaced. You can copy them to a CD/DVD, external drive or a pen drive

<+>Please don't run any other scans, download, install or uninstall any programs while I'm working with you.

<+>The removal of malware isn't instantaneous, please be patient.

<+>When we are done, I'll give to instructions on how to cleanup all the tools and logs

<+>Please stick with me until I give you the "all clear".

------->Your topic will be closed if you haven't replied within 3 days!<--------

If I don't respond within 24 hours, please send me a PM

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Thank you for your quick reply.


I have read the "I'm infected - What do I do now?" post thoroughly. Everything I have on my computer is legit and licensed, including Ms Office. I do not use uTorrent to download illegitimate software and it is completely turned off while i run any scan that's requested by you.





RogueKiller V9.2.6.0 [Jul 11 2014] by Adlice Software
Operating System : Windows XP (5.1.2600 Service Pack 3) 32 bits version
Started in : Normal mode
User : PC User [Admin rights]
Mode : Scan -- Date : 08/11/2014  10:19:53
¤¤¤ Bad processes : 1 ¤¤¤
[Proc.Hidden]  -- [x] -> KILLED [TermThr]
¤¤¤ Registry Entries : 1 ¤¤¤
[PUM.DesktopIcons] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\NewStartPanel | {20D04FE0-3AEA-1069-A2D8-08002B30309D} : 1  -> FOUND
¤¤¤ Scheduled tasks : 0 ¤¤¤
¤¤¤ Files : 0 ¤¤¤
¤¤¤ HOSTS File : 1 ¤¤¤
[C:\WINDOWS\System32\drivers\etc\hosts]       localhost
¤¤¤ Antirootkit : 2 (Driver: LOADED) ¤¤¤
[Filter(Kernel.Filter)] \Driver\atapi @ Unknown : \Driver\snapman380 @ Unknown (snman380.sys)
[Filter(Kernel.Filter)] \Driver\Disk @ Unknown : \Driver\snapman380 @ Unknown (snman380.sys)
¤¤¤ Web browsers : 0 ¤¤¤
¤¤¤ MBR Check : ¤¤¤
+++++ PhysicalDrive0: WDC WD5000BEVT-26A0RT0 +++++
--- User ---
[MBR] b15d2748a549725da4b5bf27db5801bf
[bSP] 8e13ae3e601830d0bdc2d804bdd79aa5 : Windows XP MBR Code
Partition table:
0 - [ACTIVE] NTFS (0x7) [VISIBLE] Offset (sectors): 63 | Size: 456456 MB
1 - [XXXXXX] EXTEN (0x5) [VISIBLE] Offset (sectors): 934822350 | Size: 20481 MB
User = LL1 ... OK
User = LL2 ... OK
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The "General P2P/Piracy Warning" is given to everyone and not directed at any particular person.

Lets run some scans:

Make sure you have created a restore point and.....

bwebb7v.jpgDownload Delfix from Here and save it to your desktop.

  • Place a check mark in front of .......
  • Create registry backup <---only!
  • Uncheck the rest!
  • Click the Run button.

    Close the tool out when it's done....we'll use it later.


    Please download and run ComboFix.

    The most important things to remember when running it is to disable all your malware programs and run Combofix from your desktop.

    Please visit this webpage for download links, and instructions for running ComboFix


    http://www.bleepingcomputer.com/download/combofix/dl/12/ <---ComboFix direct download

    Please make sure you click download buttons that look similar to this, not "sponsored ad links":


    Ensure you have disabled all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

    Information on disabling your malware programs can be found Here.

    Make sure you run ComboFix from your desktop.

    Give it at least 30-45 minutes to finish if needed.

    Please include the C:\ComboFix.txt in your next reply for further review.


    If you get the message Illegal operation attempted on registry key that has been marked for deletion after you run ComboFix....please reboot the computer, this should resolve the problem. You may have to do this several times if needed.



    Please download AdwCleaner from HERE or HERE to your desktop.

    • Double click on AdwCleaner.exe to run the tool.

      Vista/Windows 7/8 users right-click and select Run As Administrator

    • Click on the Scan button.
    • AdwCleaner will begin...be patient as the scan may take some time to complete.
    • When it's done you'll see: Pending: Please uncheck elements you don't want removed.
    • Now click on the Report button...a logfile (AdwCleaner[R0].txt) will open in Notepad for review.
    • Look over the log especially under Files/Folders for any program you want to save.
    • If there's a program you may want to save, just uncheck it from AdwCleaner.
    • If you're not sure, post the log for review. (all items found are either adware/spyware/foistware)
    • If you're ready to clean it all up.....click the Clean button.
    • After rebooting, a logfile report (AdwCleaner[s0].txt) will open automatically.
    • Copy and paste the contents of that logfile in your next reply.
    • A copy of that logfile will also be saved in the C:\AdwCleaner folder.
    • Items that are deleted are moved to the Quarantine Folder: C:\AdwCleaner\Quarantine
    • To restore an item that has been deleted:
    • Go to Tools > Quarantine Manager > check what you want restored > now click on Restore.

    Please download, install, update and run a "Threat Scan" with Malwarebytes Anti-Malware:

    http://www.malwarebytes.org/mbam-download.php <-------download from here only

    http://malwaretips.com/blogs/scan-malwarebytes-anti-malware-2-0/ <----tutorial if needed

    Post the log.


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With Regards... See below.



ComboFix 14-08-06.02 - PC User 12/08/2014   1:02.1.2 - x86

Microsoft Windows XP Professional  5.1.2600.3.1252.1.1033.18.2038.934 [GMT 10:00]
Running from: c:\documents and settings\PC User\Desktop\ComboFix.exe
AV: ESET NOD32 Antivirus 7.0 *Disabled/Updated* {E5E70D32-0101-4F12-8FB0-D96ACA4F34C0}
(((((((((((((((((((((((((((((((((((((((   Other Deletions   )))))))))))))))))))))))))))))))))))))))))))))))))
c:\documents and settings\All Users\Application Data\QTSBandwidthCache
(((((((((((((((((((((((((   Files Created from 2014-07-11 to 2014-08-11  )))))))))))))))))))))))))))))))
2014-08-09 23:29 . 2014-08-09 23:36 -------- d-----w- C:\FRST
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
2013-03-08 01:46 94208 --sh--w- c:\windows\system32\SalaatTime.dll
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
*Note* empty entries & legit default entries are not shown 
"DAEMON Tools Lite"="c:\program files\DAEMON Tools Lite\DTLite.exe" [2014-03-04 3696912]
"SalaatTime"="c:\program files\Salaat Time\SalaatTime.exe" [2013-03-10 17199104]
"AsusACPIServer"="c:\program files\EeePC\ACPI\AsAcpiSvr.exe" [2010-04-30 1245608]
"AsusEPCMonitor"="c:\program files\EeePC\ACPI\AsEPCMon.exe" [2009-05-08 98304]
"AsusTray"="c:\program files\EeePC\ACPI\AsTray.exe" [2009-06-26 118784]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2010-04-24 134656]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2010-04-24 166912]
"Persistence"="c:\windows\system32\igfxpers.exe" [2010-04-24 134656]
"RTHDCPL"="RTHDCPL.EXE" [2010-09-03 19573352]
"egui"="c:\program files\ESET\ESET NOD32 Antivirus\egui.exe" [2014-02-24 5075104]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2014-05-08 959904]
"TrueImageMonitor.exe"="c:\program files\Acronis\TrueImageEchoWorkstation\TrueImageMonitor.exe" [2009-01-18 1285504]
"AcronisTimounterMonitor"="c:\program files\Acronis\TrueImageEchoWorkstation\TimounterMonitor.exe" [2009-01-18 884928]
"Acronis Scheduler2 Service"="c:\program files\Common Files\Acronis\Schedule2\schedhlp.exe" [2009-01-18 140568]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2009-08-28 1557800]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2014-07-07 152392]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2014-01-17 421888]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2014-07-25 256896]
c:\documents and settings\All Users\Start Menu\Programs\Startup\
Macro Express 3.lnk - c:\program files\Macro Express3\MacExp.exe [2014-8-3 4669592]
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Google\\Chrome\\Application\\chrome.exe"=
"c:\\Program Files\\Skype\\Phone\\Skype.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Documents and Settings\\PC User\\Application Data\\uTorrent\\uTorrent.exe"=
R1 dtsoftbus01;DAEMON Tools Virtual Bus Driver;c:\windows\system32\drivers\dtsoftbus01.sys [8/3/2014 10:10 AM 243128]
R1 ehdrv;ehdrv;c:\windows\system32\drivers\ehdrv.sys [9/17/2013 2:17 PM 134248]
R1 epfwtdir;epfwtdir;c:\windows\system32\drivers\epfwtdir.sys [9/17/2013 2:17 PM 118768]
R2 ekrn;ESET Service;c:\program files\ESET\ESET NOD32 Antivirus\ekrn.exe [2/24/2014 4:27 PM 1343408]
R3 L1c;NDIS Miniport Driver for Atheros AR8131/AR8132 PCI-E Ethernet Controller;c:\windows\system32\drivers\l1c51x86.sys [8/2/2014 10:39 PM 44032]
S2 SkypeUpdate;Skype Updater;c:\program files\Skype\Updater\Updater.exe [4/3/2014 8:21 PM 315008]
S3 Ambfilt;Ambfilt;c:\windows\system32\drivers\Ambfilt.sys [8/2/2014 10:39 PM 1691480]
--- Other Services/Drivers In Memory ---
*NewlyCreated* - TRUESIGHT
*Deregistered* - TrueSight
[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{8A69D345-D564-463c-AFF1-A69D9E530F96}]
2014-08-02 12:58 1104200 ----a-w- c:\program files\Google\Chrome\Application\36.0.1985.125\Installer\chrmstp.exe
Contents of the 'Scheduled Tasks' folder
2014-08-11 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2014-08-02 12:55]
2014-08-11 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2014-08-02 12:55]
------- Supplementary Scan -------
uInternet Settings,ProxyOverride = *.local
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
TCP: DhcpNameServer =
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2014-08-12 01:09
Windows 5.1.2600 Service Pack 3 NTFS
scanning hidden processes ...  
scanning hidden autostart entries ... 
scanning hidden files ...  
scan completed successfully
hidden files: 0
--------------------- DLLs Loaded Under Running Processes ---------------------
- - - - - - - > 'winlogon.exe'(836)
- - - - - - - > 'lsass.exe'(892)
Completion time: 2014-08-12  01:11:43
ComboFix-quarantined-files.txt  2014-08-11 15:11
Pre-Run: 445,153,718,272 bytes free
Post-Run: 445,298,692,096 bytes free
- - End Of File - - F192C2FCCD3B93B598238F5CE942AC49
# AdwCleaner v3.304 - Report created 12/08/2014 at 01:25:16
# Updated 08/08/2014 by Xplode
# Operating System : Microsoft Windows XP Service Pack 3 (32 bits)
# Username : PC User - EEEPC
# Running from : C:\Documents and Settings\PC User\Desktop\AdwCleaner.exe
# Option : Clean
***** [ Services ] *****
***** [ Files / Folders ] *****
***** [ Scheduled Tasks ] *****
***** [ Shortcuts ] *****
***** [ Registry ] *****
***** [ Browsers ] *****
-\\ Internet Explorer v6.0.2900.5512
-\\ Google Chrome v36.0.1985.125
[ File : C:\Documents and Settings\PC User\Local Settings\Application Data\Google\Chrome\User Data\Default\preferences ]
[ File : C:\Documents and Settings\You\Local Settings\Application Data\Google\Chrome\User Data\Default\preferences ]
AdwCleaner[R0].txt - [971 octets] - [12/08/2014 01:17:27]
AdwCleaner[s0].txt - [893 octets] - [12/08/2014 01:25:16]
########## EOF - C:\AdwCleaner\AdwCleaner[s0].txt - [952 octets] ##########
Malwarebytes Anti-Malware
Scan Date: 12/08/2014
Scan Time: 1:34:33 AM
Administrator: Yes
Malware Database: v2014.08.11.05
Rootkit Database: v2014.08.04.01
License: Free
Malware Protection: Disabled
Malicious Website Protection: Disabled
Self-protection: Disabled
OS: Windows XP Service Pack 3
CPU: x86
File System: NTFS
User: PC User
Scan Type: Threat Scan
Result: Completed
Objects Scanned: 298255
Time Elapsed: 11 min, 5 sec
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled
Processes: 0
(No malicious items detected)
Modules: 0
(No malicious items detected)
Registry Keys: 0
(No malicious items detected)
Registry Values: 0
(No malicious items detected)
Registry Data: 0
(No malicious items detected)
Folders: 0
(No malicious items detected)
Files: 0
(No malicious items detected)
Physical Sectors: 0
(No malicious items detected)
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thank you very much it looks all clean.


  • Create registry backup <---only!
  • Uncheck the rest!
  • Click the Run button.

    Close the tool out when it's done....we'll use it later.

Q1: are we gonna use this software again?


Q2: to me it appeared like the only indication that i was infected was from java update. i couldn't see any infection during any of the scans i made. and no other software showed up iqs.exe as a threat. can we clarify what we cleaned off my computer during this process?


with regards


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Q1: are we gonna use this software again?

Yes, we'll use it to clean up all the tools and logs.

Q2: to me it appeared like the only indication that i was infected was from java update. i couldn't see any infection during any of the scans i made. and no other software showed up iqs.exe as a threat. can we clarify what we cleaned off my computer during this process?

Yes you're clean.

If there's no other problems.......

Lets check your computers security before you go and we have a little cleanup to do also:

Download Security Check by screen317 from HERE or HERE.

  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • If you get Unsupported operating system. Aborting now, just reboot and try again.
  • A Notepad document should open automatically called checkup.txt.
  • Please Post the contents of that document.
  • Do Not Attach It!!!


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Thank you, as requested:



 Results of screen317's Security Check version 0.99.86  
 Windows XP Service Pack 3 x86   
 Internet Explorer 6 Out of date! 
``````````````Antivirus/Firewall Check:`````````````` 
 Windows Firewall Enabled!  
Please wait while WMIC is being installed.d 
ECHO is off.
ECHO is off.
ECHO is off.
ECHO is off.
ECHO is off.
 Antivirus up to date!  
`````````Anti-malware/Other Utilities Check:````````` 
 Java 7 Update 67  
 Java version out of Date! 
 Adobe Reader XI  
 Google Chrome 36.0.1985.125  
````````Process Check: objlist.exe by Laurent````````  
 ESET NOD32 Antivirus egui.exe  
 ESET NOD32 Antivirus ekrn.exe  
`````````````````System Health check````````````````` 
 Total Fragmentation on Drive C:: 5% 
````````````````````End of Log`````````````````````` 
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Out dated programs on the system are vulnerable to malware.
Please update or uninstall them:


Internet Explorer 6 Out of date! <----please visit Windows Update to get the latest version of IE

Java 7 Update 67 <----this is correct version
Java version out of Date!


A little clean up to do....

Please Uninstall ComboFix: (if you used it)

Press the Windows logo key + R to bring up the "run box"

Copy and paste next command in the field:

ComboFix /uninstall

Make sure there's a space between Combofix and /


Then hit enter. (it may look like CF is re-installing but it's not)
This will uninstall Combofix, delete its related folders and files, hide file extensions, hide the system/hidden files and clears System Restore cache and create new Restore point

(If that doesn't work.....you can simply rename ComboFix.exe to Uninstall.exe and double click it to complete the uninstall or download and run the uninstaller)


bwebb7v.jpgDownload Delfix from here and save it to your desktop. (you may already have this)

  • Ensure Remove disinfection tools is checked.
  • Click the Run button.
  • Reboot

Any other programs or logs that are still remaining, you can manually delete. (right click.....Delete)
IE: RogueKiller.exe, RKreport.txt, RK_Quarantine folder, C:\FRST folder, FRST-OlderVersion folder, MBAR folder, etc....AdwCleaner > just run the program and click uninstall.

If you used FRST and can't delete the quarantine folder:
Download the fixlist.txt to the same folder as FRST.exe.
Run FRST.exe and click Fix only once and wait
That will delete the quarantine folder created by FRST.
The rest you can manually delete.


Any questions...please post back.

If you think I've helped you, please leave a comment > click on my avatar picture > click Profile Feed.

Take a look at My Preventive Maintenance to avoid being infected again.

Good Luck and Thanks for using the forum, MrC

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  • Root Admin

Glad we could help. :)

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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