Derek3755 Posted August 9, 2014 ID:864412 Share Posted August 9, 2014 Hi when I open explorer I get a message that c:\windows\apppatch\apppatch64\spvcdr64.dll errorcan anyone help please RegardsDerek Link to post Share on other sites More sharing options...
daledoc1 Posted August 9, 2014 ID:864416 Share Posted August 9, 2014 Hello and : We need a bit more information about what's going on in order to better assist you.Please read the following and post back attached to your next reply the 3 requested logs - Diagnostic Logs (the 3 logs are: FRST.txt, Addition.txt and CheckResults.txt) Thanks, Link to post Share on other sites More sharing options...
Derek3755 Posted August 9, 2014 Author ID:864435 Share Posted August 9, 2014 could not paste, so have attached the filesREgardsDerekAddition.txtFRST.txt Link to post Share on other sites More sharing options...
Derek3755 Posted August 9, 2014 Author ID:864436 Share Posted August 9, 2014 mbam-check Link to post Share on other sites More sharing options...
daledoc1 Posted August 9, 2014 ID:864437 Share Posted August 9, 2014 Hi: There was no mbam-check log, but your FRST logs show that you may be infected.We can't work on malware diagnostics and removal in this sub-section of the forum.So, for expert assistance, I suggest that you please follow the advice in this pinned topic: Available Assistance For Possibly Infected Computers.Since you have already run FRST, the next step is to start a new, separate topic in the malware removal section of the forum, including these same logs with that new post.A malware analyst will guide you through the cleanup process.Thanks, Link to post Share on other sites More sharing options...
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