"Your system is not fully protected"

[dorkthrone]

A notification popped up on my screen indicating that some features had been disabled. Opening the program showed a notice that read "your system is not fully protected, malicious website protection disabled". A button reading "fix now" also appeared but did nothing if clicked. Going into settings, I was able to change the setting for malicious website protection to "enabled", however the problem did not go away. Any idea how to fix this problem?

[daledoc1]

Hello and :

 

There are a few possible explanations for the behavior you describe.  Let's start with some routine troubleshooting:

• Please follow the steps in this pinned topic to uninstall your current version of MBAM and reinstall the latest build - MBAM Clean Removal Process 2x
• If that does not correct the issue, then please read the following and post back attached to your next reply the 3 requested logs - Diagnostic Logs (the 3 logs are: FRST.txt, Addition.txt and CheckResults.txt)
• NOTE: There is an FAQ section with valuable information located here - Common Questions, Issues, and their Solutions

Please let us know how it goes.

 

Thanks,