PU.Bad.Proxy | PLEASE HELP!

[OnlyGinger]

Hey there! First of all, I am new to this forum so if I make any mistakes while posting this, sorry in advance! 
 
So here is my problem. I started getting ads in places there shouldn't be ads, for example, here is a screenshot of Rdio as soon as I open it.

So I scanned with Malawarebytes, and a few PUP.Bad.Proxy's showed up. I quarantined them, but they just came back the next time I scanned.

 

I attached the log from MBAM. Thanks for the help. :3

 

MBAM.txt

[deeprybka]

Hi &

My name is Jürgen and I will be assisting you with your Malware related problems.

Before we move on, please read the following points carefully.

• My native language isn't English. So please do not use slang or idioms. It could be hard for me to read. Thanks for your understanding.
• Please read my instructions completely. If there is anything that you do not understand kindly ask before proceeding.
• Perform everything in the correct order. Sometimes one step requires the previous one.
• If you have any problems while you are follow my instructions, Stop there and tell me the exact nature of your problem.
• Do not run any other scans without instruction or Add/ Remove Software unless I tell you to do so. This would change the output of our tools and could be confusing for me.
• Post all Logfiles as a reply rather than as an attachment unless I specifically ask you. If you can not post all logfiles in one reply, feel free to use more posts.
• If I don't hear from you within 3 days from this initial or any subsequent post, then this thread will be closed.
• Stay with me. I will give you some advice about prevention after the cleanup process. Absence of symptoms does not always mean the computer is clean.

P2P/Piracy Warning:

• If you're using Peer 2 Peer software such as uTorrent, BitTorrent or similar you must either fully uninstall them or completely disable them from running while being assisted here.
• Failure to remove or disable such software will result in your topic being closed and no further assistance being provided.
• If you have illegal/cracked software, cracks, keygens, etc. on the system, please remove or uninstall them now and read the policy on Piracy.

Step 1

Please run a FRST scan. This will help us diagnose your problem.

Please download Farbar Recovery Scan Tool and save it to your Desktop.

(If you are not sure which version (32-/64-bit) applies to your system, download and try to start both of them as just the right one will run.)

• Start FRST with administator privileges.
• Make sure the option Addition.txt is checked and press the Scan button.
• When finished, FRST will produce two logs (FRST.txt and Addition.txt) in the same directory the tool was run from.
• Please copy and paste these logs in your next reply.

[OnlyGinger]

Here they are.

Addition.txt

FRST.txt

[OnlyGinger]

Also, I need to go for an hour or two, but I will be back soon.

[deeprybka]

OK, no problem!

Step 1

Please download AdwCleaner (by Xplode) and save it to your Desktop.

• Double click on AdwCleaner.exe to run the tool.

  Vista/Windows 7/8 users right-click and select "Run As Administrator"

• Click on the Scan button.
• After the scan has finished, click on the Clean button.
• Press OK when asked to close all programs and follow the onscreen prompts.
• After rebooting, a log file (that is saved in C:\AdwCleaner[s#].txt) will open automatically.

  Copy and paste the contents of that logfile in your next reply.

Step 2

Temporary disable your AntiVirus and AntiSpyware protection!

Download zoek.exe to your desktop

• If Internet Explorer, any other browser, or a security program issues a warning indicating the file is unsafe, please ignore, since it is a false warning.

Using Zoek.exe

• On the Desktop, double-click Zoek.exe to start the tool.

  Windows Vista, 7 and 8 users right-click the file and select: Run as Administrator.

  Give the program a few seconds to appear.

• Copy and paste the following script in the code box:
• Note: This script is written for usage on this system only, do not use it on any other computer even if the problems are similar.

  CHRdefaults;FFdefaults;resetIEproxy;iedefaults;emptyclsid;autoclean;systemspecs;

• Click the "Run script" button and wait patiently.
• When finished the logfile will be opened in notepad.
• If a reboot is needed the logfile will be opened after reboot.
• The zoek-results.log can also be found on your systemdrive.
• Please post the logfile for further review in your next comment.

[OnlyGinger]

OK, no problem!

Step 1

Please download AdwCleaner (by Xplode) and save it to your Desktop.

• Double click on AdwCleaner.exe to run the tool.

  Vista/Windows 7/8 users right-click and select "Run As Administrator"

• Click on the Scan button.
• After the scan has finished, click on the Clean button.
• Press OK when asked to close all programs and follow the onscreen prompts.
• After rebooting, a log file (that is saved in C:\AdwCleaner[s#].txt) will open automatically.

  Copy and paste the contents of that logfile in your next reply.

Step 2

Temporary disable your AntiVirus and AntiSpyware protection!

Download zoek.exe to your desktop

• If Internet Explorer, any other browser, or a security program issues a warning indicating the file is unsafe, please ignore, since it is a false warning.

Using Zoek.exe

• On the Desktop, double-click Zoek.exe to start the tool.

  Windows Vista, 7 and 8 users right-click the file and select: Run as Administrator.

  Give the program a few seconds to appear.

• Copy and paste the following script in the code box:
• Note: This script is written for usage on this system only, do not use it on any other computer even if the problems are similar.

  CHRdefaults;FFdefaults;resetIEproxy;iedefaults;emptyclsid;autoclean;systemspecs;

• Click the "Run script" button and wait patiently.
• When finished the logfile will be opened in notepad.
• If a reboot is needed the logfile will be opened after reboot.
• The zoek-results.log can also be found on your systemdrive.
• Please post the logfile for further review in your next comment.

 

Everytime I try to clean with AdwCleaner, it crashes, :/

[deeprybka]

Hi, please run instead of Adwarecleaner JRT:

Fix with Junkware Removal Tool

Please download JRT by Thisisu and save the file to your desktop.

Temporary disable your AntiVirus and AntiSpyware protection - instructions here.

• Right-click on icon and select Run as Administrator to start the tool.
• Follow the prompts and let this process run uninterrupted.
• This scan can take a while, depending on your System specs.
• Upon completion, a log (JRT.txt) will open on your desktop.

Please include the contents of that file in your reply.

Do not forget to re-enable your previously switched off protection software!

Please also manually reboot your machine after this procedure.

[OnlyGinger]

Hi, please run instead of Adwarecleaner JRT:

Fix with Junkware Removal Tool

Please download JRT by Thisisu and save the file to your desktop.

Temporary disable your AntiVirus and AntiSpyware protection - instructions here.

• Right-click on icon and select Run as Administrator to start the tool.
• Follow the prompts and let this process run uninterrupted.
• This scan can take a while, depending on your System specs.
• Upon completion, a log (JRT.txt) will open on your desktop.

Please include the contents of that file in your reply.

Do not forget to re-enable your previously switched off protection software!

Please also manually reboot your machine after this procedure.

 

Here you are. c:

JRT.txt

[deeprybka]

Ok...please go to step2

[OnlyGinger]

Ok...please go to step2

Here we are.

zoek-results.txt

[deeprybka]

Hi,

good job!

Let's do a final check up:

Step 1

Scan with Malwarebytes Anti-Malware.

• Please open Malwarebytes Anti-Malware.
• Please update the database by clicking on the "Update Now" button.
• Following the update and click "Settings" and go to "Detection and Protection"
• Make sure "Scan for Rootkits" is checked.
• Click on Dashboard, then click on Scan Now to start the scan.

  (If Malware or Potentially Unwanted Programs [PUPs] are found, you will receive a prompt so that you can decide what you want to do. I suggest "Quarantine". Click the button: Apply All Actions.)

• A window with an option to view the detailed log will appear. Click on "View Detailed Log".
• After viewing the results, please click on the "Copy to Clipboard" button and then OK.
• Return to our forum. Paste your log into your next reply.

Step 2

Please download the ESET Online Scanner and save it to your Desktop.

• Disable the realtime-protection of your antivirus and anti-malware programs because they might interfere with the scan.
• Start esetsmartinstaller_enu.exe with administartor privileges.
• Select the option Yes, I accept the Terms of Use and click on Start.
• Make sure that the option Remove found threats is NOT checked, and the option Scan archives is checked.
• Now click on Advanced Settings and select the following:
  • Scan for potentially unwanted applications
  • Scan for potentially unsafe applications
  • Enable Anti-Stealth Technology
• Click on Start. The virus signature database will begin to download. This may take some time.
• When completed the Online Scan will begin automatically.

  Note: This scan might take a long time! Please be patient.

• When completed select Uninstall application on close if you so wish, but make sure you copy the logfile first!
• Now click on Finish
• A log file is created at C:\Program Files\ESET\EsetOnlineScanner\log.txt.

  Copy and paste the content of this log file in your next reply.

Note: Do not forget to re-enable your antivirus application after running the above scan!

Step 3

Start FRST with administator privileges.

• Make sure the following option is checked:
• Press the Scan button.
• When finished, FRST will produce two logs (FRST.txt and Addition.txt) in the same directory the tool was run from.

  Please copy and paste these logs in your next reply.

Can you please tell me which problems still persist now?

[OnlyGinger]

Hi,

good job!

Let's do a final check up:

Step 1

Scan with Malwarebytes Anti-Malware.

• Please open Malwarebytes Anti-Malware.
• Please update the database by clicking on the "Update Now" button.
• Following the update and click "Settings" and go to "Detection and Protection"
• Make sure "Scan for Rootkits" is checked.
• Click on Dashboard, then click on Scan Now to start the scan.

  (If Malware or Potentially Unwanted Programs [PUPs] are found, you will receive a prompt so that you can decide what you want to do. I suggest "Quarantine". Click the button: Apply All Actions.)

• A window with an option to view the detailed log will appear. Click on "View Detailed Log".
• After viewing the results, please click on the "Copy to Clipboard" button and then OK.
• Return to our forum. Paste your log into your next reply.

Step 2

Please download the ESET Online Scanner and save it to your Desktop.

• Disable the realtime-protection of your antivirus and anti-malware programs because they might interfere with the scan.
• Start esetsmartinstaller_enu.exe with administartor privileges.
• Select the option Yes, I accept the Terms of Use and click on Start.
• Make sure that the option Remove found threats is NOT checked, and the option Scan archives is checked.
• Now click on Advanced Settings and select the following:
  • Scan for potentially unwanted applications
  • Scan for potentially unsafe applications
  • Enable Anti-Stealth Technology
• Click on Start. The virus signature database will begin to download. This may take some time.
• When completed the Online Scan will begin automatically.

  Note: This scan might take a long time! Please be patient.

• When completed select Uninstall application on close if you so wish, but make sure you copy the logfile first!
• Now click on Finish
• A log file is created at C:\Program Files\ESET\EsetOnlineScanner\log.txt.

  Copy and paste the content of this log file in your next reply.

Note: Do not forget to re-enable your antivirus application after running the above scan!

Step 3

Start FRST with administator privileges.

• Make sure the following option is checked:
• Press the Scan button.
• When finished, FRST will produce two logs (FRST.txt and Addition.txt) in the same directory the tool was run from.

  Please copy and paste these logs in your next reply.

Can you please tell me which problems still persist now?

 

Should I restart my PC once complete?

[deeprybka]

Yes please...

[OnlyGinger]

Should I restart my PC once complete?

Addition.txt

ESET.txt

FRST.txt

MBAM.txt

[OnlyGinger]

And I am still getting the ads when I open Rdio.

[OnlyGinger]

MBAM also shows that the PUM.Bad.Proxy are still there.

[deeprybka]

G:\Connor's Stuff\Editing Programs\Camtasia.Studio.v8.0.4.1060.mundomanuales.com\disable_activation.cmd	BAT/HostsChanger.A potentially unsafe applicationG:\Connor's Stuff\Torrents\Boris Continuum Complete 8 v8.0.1 Win64\patch.exe	a variant of Win32/HackTool.Patcher.U potentially unsafe applicationG:\Connor's Stuff\Torrents\BORIS FX V10.0.1 WIN64 - XFORCE\patch.exe	a variant of Win32/HackTool.Patcher.U potentially unsafe applicationG:\Connor's Stuff\Torrents\commview\keymaker\Keymaker-maze.exe	a variant of Win32/Keygen.JG potentially unsafe applicationG:\Connor's Stuff\Torrents\Manga Studio EX 5.0.2 Windows (keygen X-Force) [ChingLiu]\Crack\xf-sms502ex.exe	a variant of Win32/Keygen.HA potentially unsafe application

 

P2P/Piracy Warning:

• If you're using Peer 2 Peer software such as uTorrent, BitTorrent or similar you must either fully uninstall them or completely disable them from running while being assisted here.
• Failure to remove or disable such software will result in your topic being closed and no further assistance being provided.
• If you have illegal/cracked software, cracks, keygens, etc. on the system, please remove or uninstall them now and read the policy on Piracy.

  

Topic will be closed.

[OnlyGinger]

G:\Connor's Stuff\Editing Programs\Camtasia.Studio.v8.0.4.1060.mundomanuales.com\disable_activation.cmd	BAT/HostsChanger.A potentially unsafe applicationG:\Connor's Stuff\Torrents\Boris Continuum Complete 8 v8.0.1 Win64\patch.exe	a variant of Win32/HackTool.Patcher.U potentially unsafe applicationG:\Connor's Stuff\Torrents\BORIS FX V10.0.1 WIN64 - XFORCE\patch.exe	a variant of Win32/HackTool.Patcher.U potentially unsafe applicationG:\Connor's Stuff\Torrents\commview\keymaker\Keymaker-maze.exe	a variant of Win32/Keygen.JG potentially unsafe applicationG:\Connor's Stuff\Torrents\Manga Studio EX 5.0.2 Windows (keygen X-Force) [ChingLiu]\Crack\xf-sms502ex.exe	a variant of Win32/Keygen.HA potentially unsafe application

 

  

Topic will be closed.

 

Oops, I though I disabled them, is there a way I can unclose it?

[OnlyGinger]

Those are on my brothers identity, I couldn't delete them, only disable them.

[OnlyGinger]

Please......

[deeprybka]

I will ask the admin.

[AdvancedSetup]

The system is running Camtasia Studio and Manga Studio and ESET antivirus found keygens to crack this software. Unless you're willing to uninstall these applications then we cannot assist you as the computer is actively stealing software. If you're willing to uninstall both of these applications then send me a PM and I will reopen the topic.

[AdvancedSetup]

This topic will now be closed due to evidence of cracked or pirated software on this system.

Piracy Policy