Jump to content

Keeps prompting for action on non-malware even though configured to treat PUP as malware


Recommended Posts

Hi

 

I'm running Premium 2.0.2.1012 and I keep seeing a pop-up "Scan Complete - Non-malware detected" with the detected item "PUP.Optional.Spigot.A". This is even though I have Settings - Detection & Protection - Non-Malware Protection - PUP detections = Treat as malware and Advanced Settings - Automatically quarantine detected items.

 

So why does it keep prompting me what to do?

 

The Scan log says:

 

Malwarebytes Anti-Malware
www.malwarebytes.org

Scan Date: 04/08/2014
Scan Time: 10:26:11
Logfile:
Administrator: Yes

Version: 2.00.2.1012
Malware Database: v2014.08.04.02
Rootkit Database: v2014.08.01.01
License: Premium
Malware Protection: Enabled
Malicious Website Protection: Enabled
Self-protection: Disabled

OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: xxx

Scan Type: Threat Scan
Result: Completed
Objects Scanned: 308983
Time Elapsed: 14 min, 47 sec

Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Warn
PUM: Enabled

Processes: 0
(No malicious items detected)

Modules: 0
(No malicious items detected)

Registry Keys: 0
(No malicious items detected)

Registry Values: 0
(No malicious items detected)

Registry Data: 0
(No malicious items detected)

Folders: 0
(No malicious items detected)

Files: 1
PUP.Optional.Spigot.A, C:\Users\xxx\AppData\Local\Google\Chrome\User Data\Default\Preferences, Good: (), Bad: (      "startup_urls": [ "http://uk.search.yahoo.com?type=937811&fr=spigot-yhp-ch" ],), Replaced,[543ef3cf5c1fc4729d7217d7ba4a718f]

Physical Sectors: 0
(No malicious items detected)


(end)

Link to post
Share on other sites

HI:

It may be that the setting is being regenerated from your Chrome browser sync data.
You can try these steps here:
 
http://www.howtogeek.com/103655/how-to-delete-your-google-chrome-browser-sync-data/
https://support.google.com/chrome/answer/3296214?hl=en
 
HOWEVER, the safest thing would be to have one of the malware experts assist you with this.
I suggest that you please follow the advice in this pinned topic: Available Assistance For Possibly Infected Computers.
A malware analyst will assist you with looking into your issue and with removing all traces of the PUP and any other malware.

 

Thanks,

Link to post
Share on other sites

Guest
This topic is now closed to further replies.
 Share

  • Recently Browsing   0 members

    • No registered users viewing this page.
Back to top
×
×
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.