I'm infected, need some help.

[Weeder]

I cant access the internet when i have the, Malicious website protection turn on, when its disabled i can access the internet, when i run windows diagnostic's, with the, Malicious website protection on, the report stated that my laptops MWAC filter is blocking me from accessing the internet, i made a post on malwarebytes forum called, and they have said i have malware on my laptop which needs removing.

 

Windows diagnostic's report's:

 

ipconfig.all.txt

route.print.txt

 

Farbar removal tool report's:

Addition.txt

FRST.txt

 

Mbam check Report:

CheckResults.txt

 

[Psychotic]

Hi there,
my name is Marius and I will assist you with your malware related problems.

Before we move on, please read the following points carefully.

• First, read my instructions completely. If there is anything that you do not understand kindly ask before proceeding.
• Perform everything in the correct order. Sometimes one step requires the previous one.
• If you have any problems while following my instructions, Stop there and tell me the exact nature of your problem.
• Do not run any other scans without instruction or add/remove software unless I tell you to do so. This would change the output of our tools and could be confusing for me.
• Post all logfiles as a reply rather than as an attachment unless I specifically ask you. If you can not post all logfiles in one reply, feel free to use more posts.
• If I don't hear from you within 3 days from this initial or any subsequent post, then this thread will be closed.
• Stay with me. I will give you some advice about prevention after the cleanup process. Absence of symptoms does not always mean the computer is clean.
• My first language is not english. So please do not use slang or idioms. It could be hard for me to read. Thanks for your understanding.

 
 
 
Please download Malwarebytes Anti-Rootkit from here

• Unzip the contents to a folder in a convenient location.
• Open the folder where the contents were unzipped and run mbar.exe
• Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
• If any threats are found, don´t click the Cleanup button - rather save the log and post it up in your topic.
  

[Weeder]

Malwarebytes Anti-Rootkit BETA 1.07.0.1012
www.malwarebytes.org

Database version: v2014.08.05.03

Windows 8.1 x64 NTFS
Internet Explorer 11.0.9600.17207
Mudskipper :: HOME [administrator]

05/08/2014 13:21:32
mbar-log-2014-08-05 (13-21-32).txt

Scan type: Quick scan
Scan options enabled: Anti-Rootkit | Drivers | MBR | Physical Sectors | Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken
Scan options disabled:
Objects scanned: 292935
Time elapsed: 24 minute(s), 38 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

Physical Sectors Detected: 0
(No malicious items detected)

(end)
 

[Weeder]

Malwarebytes Anti-Rootkit BETA 1.07.0.1012

© Malwarebytes Corporation 2011-2012

OS version: 6.3.9200 Windows 8.1 x64

Account is Administrative

Internet Explorer version: 11.0.9600.17207

File system is: NTFS
Disk drives: C:\ DRIVE_FIXED
CPU speed: 2.133000 GHz
Memory total: 4172480512, free: 2120978432

Downloaded database version: v2014.08.05.04
Downloaded database version: v2014.08.04.01
=======================================
Initializing...
Done!
Scanning drivers directory: C:\WINDOWS\SYSTEM32\drivers...
Done!
Drive 0
This is a System drive
Scanning MBR on drive 0...
Inspecting partition table:
This drive is a GPT Drive.
MBR Signature: 55AA
Disk Signature: 0

GPT Protective MBR Partition information:

    Partition 0 type is EFI-GPT (0xee)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 1  Numsec = 4294967295

    Partition 1 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0

    Partition 2 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0

    Partition 3 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0

GPT Partition information:

    GPT Header Signature 4546492050415254
    GPT Header Revision 65536 Size 92 CRC 2213677556
    GPT Header CurrentLba = 1 BackupLba 976773167
    GPT Header FirstUsableLba 34  LastUsableLba 976773134
    GPT Header Guid 22a2b1a5-badf-4175-b19c-8fbdb181cdc4
    GPT Header Contains 128 partition entries starting at LBA 2
    GPT Header Partition entry size = 128

    Backup GPT header Signature 4546492050415254
    Backup GPT header Revision 65536 Size 92 CRC 2213677556
    Backup GPT header CurrentLba = 976773167 BackupLba 1
    Backup GPT header FirstUsableLba 34  LastUsableLba 976773134
    Backup GPT header Guid 22a2b1a5-badf-4175-b19c-8fbdb181cdc4
    Backup GPT header Contains 128 partition entries starting at LBA 976773135
    Backup GPT header Partition entry size = 128

    Partition 0 Type de94bba4-6d1-4d40-a16a-bfd5179d6ac
    Partition ID 3e855421-6329-11e3-a44a-be16c492a0a7
    FirstLBA 2048  Last LBA 2099199
    Attributes 1
    Partition Name                 Basic data partition

    Partition 1 Type c12a7328-f81f-11d2-ba4b-0a0c93ec93b
    Partition ID 3e855427-6329-11e3-a44a-be16c492a0a7
    FirstLBA 2099200  Last LBA 2303999
    Attributes 0
    Partition Name                 Basic data partition

    GPT Partition 1 is bootable
    Partition 2 Type e3c9e316-b5c-4db8-817d-f92df0215ae
    Partition ID 3e855429-6329-11e3-a44a-be16c492a0a7
    FirstLBA 2304000  Last LBA 2566143
    Attributes 0
    Partition Name                 Basic data partition

    Partition 3 Type ebd0a0a2-b9e5-4433-87c0-68b6b72699c7
    Partition ID 3e855431-6329-11e3-a44a-be16c492a0a7
    FirstLBA 2566144  Last LBA 976773134
    Attributes 0
    Partition Name                 Basic data partition

Disk Size: 500107862016 bytes
Sector size: 512 bytes

Done!
Scan finished
=======================================

[Psychotic]

Your logs show obvious signs of having cracked software on your system. This is the main reason your computer is infected. Visiting cracksites/warezsites - and other questionable/illegal sites is always a risk.

Even a single click on the site can drop multiple forms of very serious malware, many of which disable your onboard protection, and System Restore.

If you install the cracked software, you are running executable files from these dubious, unknown sources. You are in effect giving these sources access to information on your hard disk, and potential control over the operation of your computer.

Additionally, cracked programs are illegal. Referring to the Forum Rules which you should have read at the time of Registering at this forum, this forum does not support illegal activity. As such, be advised that any request for assistance in removing malware may go unanswered, or may be discontinued, if the cracked (illegal) software is still present on the machine

Having said that we can help you clean your machine this time BUT this would be a ONCE ONLY offer on the understanding that all cracks are removed. This would apply not only here but at many other Malware Support forums if you were to appear again with cracks onboard, as many of us analysts work at multiple support sites. Please remove all cracked software and illegally obtained copyrighted material you have on the system so we may continue with the clean up.

[Weeder]

Sorry, but what cracked software??

[Psychotic]

the installed Microsoft Office version is cracked

[Weeder]

uninstalled now

[Psychotic]

Fine!

 

Please rescan with FRST (create a new  addition.txt by placing the relvant checkmark as well) and post the logs

[Weeder]

FRST.txt

 

 

Addition.txt

[Psychotic]

Fix with FRST (normal mode)

WARNING: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system
 

• Download the attached fixlist.txt and save it to the location where FRST is saved to.
• Run FRST.exe (on 64bit, run FRST64.exe) and press the Fix button just once and wait.
• The tool will make a log (Fixlog.txt) which you find where you saved FRST. Please post it to your reply.

 

 

 

 

Full System Scan with Malwarebytes Antimalware
 

• If not existing, please download Malwarebytes Anti-Malware to your desktop.
• Double-click the downloaded setup file and follow the prompts to install the program.
• At the end, be sure a checkmark is placed next to the following:
  • Launch Malwarebytes Anti-Malware
  • A 14 day trial of the Premium features is pre-selected. You may deselect this if you wish, and it will not diminish the scanning and removal capabilities of the program.
• Click Finish.

If the program is already installed:

• Run Malwarebytes Antimalware
• On the Dashboard, click the 'Update Now >>' link
• After the update completes, click the 'Scan Now >>' button.
• Or, on the Dashboard, click the Scan Now >> button.
• If an update is available, click the Update Now button.
• A Threat Scan will begin.
• When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
• In most cases, a restart will be required.
• Wait for the prompt to restart the computer to appear, then click on Yes.

• After the restart once you are back at your desktop, open MBAM once more.
• Click on the History tab > Application Logs.
• Double click on the scan log which shows the Date and time of the scan just performed.
• Click 'Copy to Clipboard'
• Paste the contents of the clipboard into your reply.

 

fixlist.txt

[Weeder]

Malwarebytes Anti-Malware
www.malwarebytes.org

Scan Date: 06/08/2014
Scan Time: 13:38:30
Logfile:
Administrator: Yes

Version: 2.00.2.1012
Malware Database: v2014.08.06.03
Rootkit Database: v2014.08.04.01
License: Premium
Malware Protection: Enabled
Malicious Website Protection: Disabled
Self-protection: Disabled

OS: Windows 8.1
CPU: x64
File System: NTFS
User: Mudskipper

Scan Type: Threat Scan
Result: Completed
Objects Scanned: 289552
Time Elapsed: 31 min, 58 sec

Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Enabled
Heuristics: Enabled
PUP: Warn
PUM: Enabled

Processes: 0
(No malicious items detected)

Modules: 0
(No malicious items detected)

Registry Keys: 0
(No malicious items detected)

Registry Values: 0
(No malicious items detected)

Registry Data: 0
(No malicious items detected)

Folders: 0
(No malicious items detected)

Files: 0
(No malicious items detected)

Physical Sectors: 0
(No malicious items detected)


(end)

 

Fixlog.txt

 

 

[Psychotic]

Scan with ESET Online Scan

Please go to here to run the online scannner from ESET.

• Turn off the real time scanner of any existing antivirus program while performing the online scan
• Tick the box next to YES, I accept the Terms of Use.
• Click Start
• When asked, allow the activex control to install
• Click Start
• Make sure that the option Remove found threats is unticked
• Click on Advanced Settings and ensure these options are ticked:
  • Scan for potentially unwanted applications
• Scan for potentially unsafe applications
• Enable Anti-Stealth Technology

[*]Click Scan[*]Wait for the scan to finish[*]If any threats were found, click the 'List of found threats' , then click Export to text file.... [*]Save it to your desktop, then please copy and paste that log as a reply to this topic.

[Weeder]

It found 7 Threats

Would you like me to remove them? 

I havent at the moment

 

ESET Report.txt

 

[Psychotic]

These files aren´t malware but contain security risks. I´d delete them immediately - your choice.

 

 

Then we can do the cleanup - if you are facing any issues, report that immediately.

Delete junk with adwCleaner


Please download AdwCleaner to your desktop.

• Run adwcleaner.exe
• Hit Scan and wait for the scan to finish.
• Confirm the message but don´t uncheck anything.
• Hit Clean
• When the run is finished, it will open up a text file
• Please post its contents within your next reply
• You´ll find the log file at C:\AdwCleaner[s1].txt also
  

Delete junk with JRT

Please download Junkware Removal Tool to your desktop.

• Shut down your protection software now to avoid potential conflicts.
• Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
• The tool will open and start scanning your system.
• Please be patient as this can take a while to complete depending on your system's specifications.
• On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
• Post the contents of JRT.txt into your next message.
  

SecurityCheck

Reboot your system before starting!

Please download SecurityCheck: LINK1 LINK2

• Save it to your desktop, start it and follow the instructions in the window.
• After the scan finished the (checkup.txt) will open. Copy its content to your thread.
  

[Weeder]

# AdwCleaner v3.303 - Report created 07/08/2014 at 08:45:37
# Updated 06/08/2014 by Xplode
# Operating System : Windows 8.1  (64 bits)
# Username : Mudskipper - HOME
# Running from : C:\Users\Mudskipper\Downloads\adwcleaner_3.303.exe
# Option : Clean

***** [ Services ] *****


***** [ Files / Folders ] *****

Folder Deleted : C:\Program Files (x86)\GreenTree Applications

***** [ Scheduled Tasks ] *****


***** [ Shortcuts ] *****


***** [ Registry ] *****


***** [ Browsers ] *****

-\\ Internet Explorer v11.0.9600.17126


-\\ Mozilla Firefox v31.0 (x86 en-GB)

[ File : C:\Users\Mudskipper\AppData\Roaming\Mozilla\Firefox\Profiles\n0ra0lv7.default\prefs.js ]


-\\ Google Chrome v

*************************

AdwCleaner[R11].txt - [893 octets] - [07/08/2014 08:43:17]
AdwCleaner[s5].txt - [816 octets] - [07/08/2014 08:45:37]

########## EOF - C:\AdwCleaner\AdwCleaner[s1].txt - [875 octets] ##########

[Weeder]

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.1.4 (04.06.2014:1)
OS: Windows 8.1 x64
Ran by Mudskipper on 07/08/2014 at  8:50:10.56
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




~~~ Services



~~~ Registry Values



~~~ Registry Keys



~~~ Files



~~~ Folders



~~~ Event Viewer Logs were cleared





~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on 07/08/2014 at  9:00:58.47
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

 

 

 

 

 

 

 Results of screen317's Security Check version 0.99.86  
   x64 (UAC is enabled)  
 Internet Explorer 11  
``````````````Antivirus/Firewall Check:``````````````
 Windows Firewall Enabled!  
Windows Defender   
 WMI entry may not exist for antivirus; attempting automatic update.
`````````Anti-malware/Other Utilities Check:`````````
 Adobe Flash Player     14.0.0.145  
 Adobe Reader XI  
 Mozilla Firefox (31.0)
````````Process Check: objlist.exe by Laurent````````  
 Windows Defender MSMpEng.exe
 Malwarebytes Anti-Malware mbamservice.exe  
 Malwarebytes Anti-Malware mbam.exe  
 Malwarebytes Anti-Malware mbamscheduler.exe   
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C:  %
````````````````````End of Log``````````````````````

[Psychotic]

Your system is clean!

 

 

Uninstall our tools using delfix

Please follow these steps in order:

1. In the case we used Defogger to turn off your CD emulation software. You can start it again and use the Enable button.
2. In the case we used Combofix. Deactivate your antivirus software once more, then rename the combofix.exe to uninstall.exe and run it one last time. You shall be noted that Combofix has been removed.
3. In any case please download delfix to your desktop.
   
   • Close all other programms and start delfix.
   • Please check all the boxes and run the tool.
   • delfix will now delete all found traces of our removal process
     

[*] If there is still something left please delete it manualy.

Delete System Restore Points

To ensure your System Restore Points are free of malware, we will delete all of them but the most recent or create a new one.

On Windows Vista: Please follow these instructions to delete all but the most common System Protection Restore Points.
On Windows 7/8: Please follow these instructions to delete all but the most common System Protection Restore Points.
On Windows XP: Please follow these instructions to delete all but the most common System Protection Restore Points.




Temp File Cleaner

We need to download Temp File Cleaner (TFC) by OldTimer:

• Please download TFC.exe by Oldtimer at one of the two links: Link 1 Link 2
• Save and close all running applications
• Double-click on TFC.exe to run the program
• Click on Start to begin the cleaning process note: this program may close running applications, make your screen disappear temporarily, or require a reboot of your PC - this is normal and part of the cleanup
• When the scan is complete, if you were not asked to reboot the computer, please do so now

More Information can be found about the tool here: http://www.geekstogo.com/forum/files/file/187-tfc-temp-file-cleaner-by-oldtimer/

 

 

 

Recommendations: How to protect yourself

• System Updates
  Please ensure to have automatic updates activated in your control panel.
  For further information and a tutorial, see this Microsoft Support article.
• Protection
  What you need is one (not more) virus scanner with background protection. Additionally I recommend a special malware scanner to run on demand weekly.
  Personally I am using avast! Antivirus Free Edition and Malwarebytes Anti-Malware. They offer good protection for free.
  
  • To keep your browser free of advertising, you may install the Adblock Plus browser extension.
    It will filter unwanted advertising out of the website´s content.
  • To protect yourself from accidentally visiting malicious web sites, install the Web of Trust (WOT) browser extension.
    It will display a green (safe), yellow (unknown) or red (potentially dangerous) icon for a visited website within your browser.
    In addition, before accessing a dangerous classified web site, a warning screen is displayed.
    

  [*]Up to date Software
  Keep your Windows and your third party software up to date. The easiest way to get infected is an outdated windows, followed by: browser(s) (including add-ons and plug-ins), Adobe Flash Player and Adobe Reader, Java Runtime Environment, your antivirus program and so on. These links may help you to check:
  

  • Secunia Personal Software Inspector - checks if your software has updates available.
  • SecurityCheck (by screen317) - scans your computer for most vulnerable outdated software.
  • Mozilla: Check your plugins - The webpage will tell you if you have outdated plugins running in your Firefox browser.
    

  [*]Backup
  Hardware issues, malware, fire, lightning strike: There is a long list of different ways to loose all your data. Back up your files regularly. Use the windows internal backup function or a third party tool and save your data onto an external hard drive, cloud storage, optical media like CDs or DVDs or (if available) a professional network backup system. [*]Behaviour
  The commonest error when using a computer is "error 80" - what means that the error is located about 80cm in front of the monitor. This is a common joke between IT support technicians but it shows that all the safety mechanisms won´t help if you aren´t careful enough.
  

  • While surfing the internet, don´t click on anything you don´t know. In the worst case, it infects your system with malware.
  • Watch your step in social networks! Many cyber criminals use them to spread malware, mine personal pata (to be sold to advertising companies, for example) or simply do damage to other users. Even if a received hyperlink within a message seems to be coming from one of your friends, have a closer look. In addition, don´t click everything.
  • When installing software, have a look to each of the setup windows and uncheck any additional toolbars or free programs that may be offered additionally. Most of today´s setup procedures contain potentially unwanted programs so keep them off your system.
  • Avoid gaming sites, pirated software, cracking tools, keygens, and peer-to-peer (P2P) file sharing programs.
    They are a security risk which can make your computer susceptible to a wide variety of malware infections, remote attacks, exposure of personal information, and identity theft. Many malicious worms and Trojans spread across P2P file sharing networks, gaming and underground sites.
    

  
  
  

[AdvancedSetup]

Glad we could help.

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!