Java SE Runtime Update Continuous Pop Ups

thedan77 · August 2, 2014

Hello,

Looking for some help here, think I may have picked up some malware as I get a pop up in Internet Explorer every 10 seconds or so asking me to allow a Java SE Runtime Environment 7 Update 65 update. It says the publisher is Oracle America Inc. and the program location is:

"C:\PROGRA~2\Java\jre7\bin\ssvagent.exe"

-new -high -settreatas

I checked and have the most recent version of Java (Version 7 Update 65) through the Oracle site.

Here is my hijackthis log, can I get a review and recommendations on how to resolve from an expert? Appreciate the help in advance.

Logfile of Trend Micro HijackThis v2.0.5

Scan saved at 11:02:48 PM, on 7/31/2014

Platform: Windows 7 SP1 (WinNT 6.00.3505)

MSIE: Internet Explorer v11.0 (11.00.9600.17207)

Boot mode: Normal

Running processes:

C:\Program Files (x86)\Dell Stage\Dell Stage\stage_primary.exe

C:\Program Files (x86)\Common Files\Apple\Internet Services\iCloudServices.exe

C:\Program Files (x86)\Common Files\Apple\Internet Services\ApplePhotoStreams.exe

C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe

C:\Program Files (x86)\Multimedia Card Reader(9106)\ShwiconXP9106.exe

C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe

C:\Program Files (x86)\Roxio\OEM\Roxio Burn\RoxioBurnLauncher.exe

C:\Program Files (x86)\Dell Stage\Dell Stage\AccuWeather\accuweather.exe

C:\Program Files (x86)\AskPartnerNetwork\Toolbar\Updater\TBNotifier.exe

C:\Program Files (x86)\iTunes\iTunesHelper.exe

C:\Program Files (x86)\Dell Stage\Dell Stage\stage_secondary.exe

C:\Program Files (x86)\Common Files\Apple\Internet Services\APSDaemon.exe

C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE

C:\Users\Dan\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/USCON/1

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/p/?LinkId=255141

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/p/?LinkId=255141

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =

F2 - REG:system.ini: UserInit=userinit.exe

O2 - BHO: Trend Micro NSC BHO - {1CA1377B-DC1D-4A52-9585-6E06050FAC53} - C:\Program Files\Trend Micro\AMSP\module\20004\3.0.1251\6.8.1118\TmIEPlg32.dll

O2 - BHO: Bing Bar Helper - {1dad3af3-ef2f-4f64-ac4b-11789189fcb6} - C:\Program Files (x86)\Microsoft\BingBar\7.3.132.0\BingExt.dll

O2 - BHO: Ask Toolbar BHO - {4F524A2D-5637-4300-76A7-7A786E7484D7} - "C:\Program Files (x86)\AskPartnerNetwork\Toolbar\ORJ-V7C\Passport.dll" (file missing)

O2 - BHO: Java Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll

O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll

O2 - BHO: SkypeIEPluginBHO - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll

O2 - BHO: TmBpIeBHO - {BBACBAFD-FA5E-4079-8B33-00EB9F13D4AC} - C:\Program Files\Trend Micro\AMSP\module\20002\8.0.1095\8.0.1095\TmBpIe32.dll

O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll

O3 - Toolbar: Ask Toolbar - {4F524A2D-5637-4300-76A7-7A786E7484D7} - "C:\Program Files (x86)\AskPartnerNetwork\Toolbar\ORJ-V7C\Passport.dll" (file missing)

O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll

O3 - Toolbar: Bing Bar - {eec0f710-38b5-4aba-99bf-ec87564a4e13} - C:\Program Files (x86)\Microsoft\BingBar\7.3.132.0\BingExt.dll

O4 - HKLM\..\Run: [iAStorIcon] C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe

O4 - HKLM\..\Run: [shwiconXP9106] C:\Program Files (x86)\Multimedia Card Reader(9106)\ShwiconXP9106.exe

O4 - HKLM\..\Run: [startCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun

O4 - HKLM\..\Run: [THX Audio Control Panel] "C:\Program Files (x86)\Creative\THX TruStudio PC\THXAudioCP\THXAudio.exe" /r

O4 - HKLM\..\Run: [updReg] C:\Windows\UpdReg.EXE

O4 - HKLM\..\Run: [Dell Registration] C:\Program Files (x86)\System Registration\prodreg.exe /boot

O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 10.0\Reader\Reader_sl.exe"

O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"

O4 - HKLM\..\Run: [RoxWatchTray] "C:\Program Files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxWatchTray12OEM.exe"

O4 - HKLM\..\Run: [Desktop Disc Tool] "C:\Program Files (x86)\Roxio\OEM\Roxio Burn\RoxioBurnLauncher.exe"

O4 - HKLM\..\Run: [AccuWeatherWidget] "C:\Program Files (x86)\Dell Stage\Dell Stage\AccuWeather\accuweather.exe" "C:\Program Files (x86)\Dell Stage\Dell Stage\AccuWeather\start.umj" --startup

O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"

O4 - HKLM\..\Run: [ApnTBMon] "C:\Program Files (x86)\AskPartnerNetwork\Toolbar\Updater\TBNotifier.exe"

O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"

O4 - HKCU\..\Run: [iCloudServices] C:\Program Files (x86)\Common Files\Apple\Internet Services\iCloudServices.exe

O4 - HKCU\..\Run: [ApplePhotoStreams] C:\Program Files (x86)\Common Files\Apple\Internet Services\ApplePhotoStreams.exe

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~2\MICROS~1\Office12\EXCEL.EXE/3000

O9 - Extra button: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll

O9 - Extra 'Tools' menuitem: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll

O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~1\Office12\ONBttnIE.dll

O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~1\Office12\ONBttnIE.dll

O9 - Extra button: Skype add-on for Internet Explorer - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll

O9 - Extra 'Tools' menuitem: Skype add-on for Internet Explorer - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~2\MICROS~1\Office12\REFIEBAR.DLL

O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll

O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics

O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://akamaicdn.webex.com/client/WBXclient-T27L10NSP32EP12-14923/webex/ieatgpc1.cab

O18 - Protocol: cozi - {5356518D-FE9C-4E08-9C1F-1E872ECD367F} - c:\Program Files (x86)\Cozi Express\CoziProtocolHandler.dll

O18 - Protocol: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll

O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL

O18 - Protocol: tmbp - {1A77E7DC-C9A0-4110-8A37-2F36BAE71ECF} - C:\Program Files\Trend Micro\AMSP\module\20002\8.0.1095\8.0.1095\TmBpIe32.dll

O18 - Protocol: tmpx - {0E526CB5-7446-41D1-A403-19BFE95E8C23} - C:\Program Files\Trend Micro\AMSP\module\20004\3.0.1251\6.8.1118\TmIEPlg32.dll

O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll

O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe

O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe

O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)

O23 - Service: AMD External Events Utility - Unknown owner - C:\Windows\system32\atiesrxx.exe (file missing)

O23 - Service: Trend Micro Solution Platform (Amsp) - Trend Micro Inc. - C:\Program Files\Trend Micro\AMSP\coreServiceShell.exe

O23 - Service: Ask Update Service (APNMCP) - APN LLC. - C:\Program Files (x86)\AskPartnerNetwork\Toolbar\apnmcp.exe

O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe

O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe

O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)

O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)

O23 - Service: FLEXnet Licensing Service - Acresso Software Inc. - C:\Program Files (x86)\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe

O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe

O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe

O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files (x86)\Google\Common\Google Updater\GoogleUpdaterService.exe

O23 - Service: Intel® Rapid Storage Technology (IAStorDataMgrSvc) - Intel Corporation - C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe

O23 - Service: @%SystemRoot%\system32\ieetwcollectorres.dll,-1000 (IEEtwCollectorService) - Unknown owner - C:\Windows\system32\IEEtwCollector.exe (file missing)

O23 - Service: Intuit Update Service v4 (IntuitUpdateServiceV4) - Intuit Inc. - C:\Program Files (x86)\Common Files\Intuit\Update Service v4\IntuitUpdateService.exe

O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)

O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: RoxMediaDB12OEM - Sonic Solutions - C:\Program Files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxMediaDB12OEM.exe

O23 - Service: Roxio Hard Drive Watcher 12 (RoxWatch12) - Sonic Solutions - C:\Program Files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxWatch12OEM.exe

O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)

O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: SoftThinks Agent Service (SftService) - SoftThinks SAS - C:\Program Files (x86)\Dell DataSafe Local Backup\sftservice.EXE

O23 - Service: Skype Updater (SkypeUpdate) - Skype Technologies - C:\Program Files (x86)\Skype\Updater\Updater.exe

O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)

O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)

O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)

O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files (x86)\Common Files\SureThing Shared\stllssvr.exe

O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)

O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)

O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)

O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)

O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)

O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)

O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

--

End of file - 13924 bytes

Thanks,

Dan

deeprybka · August 2, 2014

Hi & :welcome:

My name is Jürgen and I will be assisting you with your Malware related problems.

Before we move on, please read the following points carefully. :excl:

My native language isn't English. So please do not use slang or idioms. It could be hard for me to read. Thanks for your understanding.
Please read my instructions completely. If there is anything that you do not understand kindly ask before proceeding.
Perform everything in the correct order. Sometimes one step requires the previous one.
If you have any problems while you are follow my instructions, Stop there and tell me the exact nature of your problem.
Do not run any other scans without instruction or Add/ Remove Software unless I tell you to do so. This would change the output of our tools and could be confusing for me.
Post all Logfiles as a reply rather than as an attachment unless I specifically ask you. If you can not post all logfiles in one reply, feel free to use more posts.
If I don't hear from you within 3 days from this initial or any subsequent post, then this thread will be closed.
Stay with me. I will give you some advice about prevention after the cleanup process. Absence of symptoms does not always mean the computer is clean.

P2P/Piracy Warning:

If you're using Peer 2 Peer software such as uTorrent, BitTorrent or similar you must either fully uninstall them or completely disable them from running while being assisted here.
Failure to remove or disable such software will result in your topic being closed and no further assistance being provided.
If you have illegal/cracked software, cracks, keygens, etc. on the system, please remove or uninstall them now and read the policy on Piracy.

Step 1

Please run a FRST scan. This will help us diagnose your problem.

Please download Farbar Recovery Scan Tool and save it to your Desktop.

(If you are not sure which version (32-/64-bit) applies to your system, download and try to start both of them as just the right one will run.)

Start FRST with administator privileges.
Make sure the option Addition.txt is checked and press the Scan button.
When finished, FRST will produce two logs (FRST.txt and Addition.txt) in the same directory the tool was run from.
Please copy and paste these logs in your next reply.

thedan77 · August 2, 2014

Here are the logs from the FRST scan:

Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 02-08-2014

Ran by Dan (administrator) on DELLXPS on 02-08-2014 12:49:39

Running from C:\Users\Dan\Downloads

Platform: Windows 7 Home Premium Service Pack 1 (X64) OS Language: English (United States)

Internet Explorer Version 11

Boot Mode: Normal

The only official download link for FRST:

Download link for 32-Bit version: http://www.bleepingcomputer.com/download/farbar-recovery-scan-tool/dl/81/

Download link for 64-Bit Version: http://www.bleepingcomputer.com/download/farbar-recovery-scan-tool/dl/82/

Download link from any site other than Bleeping Computer is unpermitted or outdated.

See tutorial for FRST: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/

==================== Processes (Whitelisted) =================

(If an entry is included in the fixlist, the process will be closed. The file will not be moved.)

(AMD) C:\WINDOWS\System32\atiesrxx.exe

(Microsoft Corporation) C:\WINDOWS\System32\wlanext.exe

(APN LLC.) C:\Program Files (x86)\AskPartnerNetwork\Toolbar\apnmcp.exe

(Apple Inc.) C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe

(Apple Inc.) C:\Program Files\Bonjour\mDNSResponder.exe

(SoftThinks SAS) C:\Program Files (x86)\Dell DataSafe Local Backup\SftService.exe

(Microsoft Corp.) C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE

(Microsoft Corp.) C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVCM.EXE

(AMD) C:\WINDOWS\System32\atieclxx.exe

(Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe

(Microsoft Corporation) C:\WINDOWS\System32\rundll32.exe

() C:\Program Files (x86)\Dell Stage\Dell Stage\stage_primary.exe

(Apple Inc.) C:\Program Files (x86)\Common Files\Apple\Internet Services\iCloudServices.exe

(Apple Inc.) C:\Program Files (x86)\Common Files\Apple\Internet Services\ApplePhotoStreams.exe

(Intel Corporation) C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe

(Alcor Micro Corp.) C:\Program Files (x86)\Multimedia Card Reader(9106)\ShwiconXP9106.exe

(Adobe Systems Incorporated) C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe

(SoftThinks - Dell) C:\Program Files (x86)\Dell DataSafe Local Backup\Toaster.exe

() C:\Program Files (x86)\Roxio\OEM\Roxio Burn\RoxioBurnLauncher.exe

(Advanced Micro Devices Inc.) C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\MOM.exe

() C:\Program Files (x86)\Dell Stage\Dell Stage\AccuWeather\accuweather.exe

(APN) C:\Program Files (x86)\AskPartnerNetwork\Toolbar\Updater\TBNotifier.exe

() C:\Program Files (x86)\Dell DataSafe Local Backup\Components\Scheduler\STService.exe

(Apple Inc.) C:\Program Files (x86)\iTunes\iTunesHelper.exe

(SoftThinks - Dell) C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpd.exe

(Apple Inc.) C:\Program Files\iPod\bin\iPodService.exe

(Microsoft Corporation) C:\WINDOWS\System32\dllhost.exe

() C:\Program Files (x86)\Dell Stage\Dell Stage\stage_secondary.exe

(Apple Inc.) C:\Program Files (x86)\Common Files\Apple\Internet Services\APSDaemon.exe

(ATI Technologies Inc.) C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CCC.exe

(Microsoft Corporation) C:\WINDOWS\Microsoft.NET\Framework64\v3.0\WPF\PresentationFontCache.exe

(Intel Corporation) C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe

(Intuit Inc.) C:\Program Files (x86)\Common Files\Intuit\Update Service v4\IntuitUpdateService.exe

(Microsoft Corporation.) C:\Program Files (x86)\Microsoft\BingBar\7.3.132.0\SeaPort.EXE

(Malwarebytes Corporation) C:\Program Files (x86)\Malwarebytes Anti-Malware\mbam.exe

(PC-Doctor, Inc.) C:\Program Files\My Dell\uaclauncher.exe

(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

(Trend Micro Inc.) C:\Program Files\Trend Micro\AMSP\coreServiceShell.exe

(Trend Micro Inc.) C:\Program Files\Trend Micro\AMSP\coreFrameworkHost.exe

(Trend Micro Inc.) C:\Program Files\Trend Micro\UniClient\UiFrmwrk\uiWatchDog.exe

(Trend Micro Inc.) C:\Program Files\Trend Micro\UniClient\UiFrmwrk\uiSeAgnt.exe

(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

(Microsoft Corporation) C:\Program Files (x86)\Microsoft Office\Office12\WINWORD.EXE

(Microsoft Corporation) C:\WINDOWS\splwow64.exe

(Microsoft Corporation) C:\Program Files\Windows Defender\MpCmdRun.exe

==================== Registry (Whitelisted) ==================

(If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.)

HKLM\...\Run: [RtHDVCpl] => C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe [10920552 2010-06-22] (Realtek Semiconductor)

HKLM\...\Run: [RunDLLEntry_THXCfg] => C:\Windows\system32\RunDLL32.exe C:\Windows\system32\THXCfg64.dll,RunDLLEntry THXCfg64

HKLM\...\Run: [RunDLLEntry_EptMon] => C:\Windows\system32\RunDLL32.exe C:\Windows\system32\EptMon64.dll,RunDLLEntry EptMon64

HKLM\...\Run: [DellStage] => C:\Program Files (x86)\Dell Stage\Dell Stage\stage_primary.exe [2055016 2011-04-29] ()

HKLM\...\Run: [Trend Micro Client Framework] => C:\Program Files\Trend Micro\UniClient\UiFrmWrk\UIWatchDog.exe [229824 2013-10-09] (Trend Micro Inc.)

HKLM-x32\...\Run: [iAStorIcon] => C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe [283160 2010-09-13] (Intel Corporation)

HKLM-x32\...\Run: [shwiconXP9106] => C:\Program Files (x86)\Multimedia Card Reader(9106)\ShwiconXP9106.exe [237568 2010-03-10] (Alcor Micro Corp.)

HKLM-x32\...\Run: [startCCC] => C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe [336384 2011-01-04] (Advanced Micro Devices, Inc.)

HKLM-x32\...\Run: [THX Audio Control Panel] => C:\Program Files (x86)\Creative\THX TruStudio PC\THXAudioCP\THXAudio.exe [963584 2009-12-01] (Creative Technology Ltd)

HKLM-x32\...\Run: [updReg] => C:\Windows\UpdReg.EXE [90112 2000-05-11] (Creative Technology Ltd.)

HKLM-x32\...\Run: [Dell Registration] => C:\Program Files (x86)\System Registration\prodreg.exe [4144448 2010-11-10] (Dell, Inc.)

HKLM-x32\...\Run: [Adobe Reader Speed Launcher] => C:\Program Files (x86)\Adobe\Reader 10.0\Reader\Reader_sl.exe [37960 2013-05-10] (Adobe Systems Incorporated)

HKLM-x32\...\Run: [Adobe ARM] => C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe [958576 2013-04-04] (Adobe Systems Incorporated)

HKLM-x32\...\Run: [] => [X]

HKLM-x32\...\Run: [RoxWatchTray] => C:\Program Files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxWatchTray12OEM.exe [240112 2010-11-25] (Sonic Solutions)

HKLM-x32\...\Run: [Desktop Disc Tool] => C:\Program Files (x86)\Roxio\OEM\Roxio Burn\RoxioBurnLauncher.exe [514544 2010-11-17] ()

HKLM-x32\...\Run: [AccuWeatherWidget] => C:\Program Files (x86)\Dell Stage\Dell Stage\AccuWeather\accuweather.exe [885760 2011-04-29] ()

HKLM-x32\...\Run: [APSDaemon] => C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe [43848 2014-02-12] (Apple Inc.)

HKLM-x32\...\Run: [ApnTBMon] => C:\Program Files (x86)\AskPartnerNetwork\Toolbar\Updater\TBNotifier.exe [1956760 2014-06-23] (APN)

HKLM-x32\...\Run: [iTunesHelper] => C:\Program Files (x86)\iTunes\iTunesHelper.exe [152392 2014-02-21] (Apple Inc.)

HKU\S-1-5-21-2973156857-3882131768-2543793511-1000\...\Run: [iCloudServices] => C:\Program Files (x86)\Common Files\Apple\Internet Services\iCloudServices.exe [59720 2013-11-20] (Apple Inc.)

HKU\S-1-5-21-2973156857-3882131768-2543793511-1000\...\Run: [ApplePhotoStreams] => C:\Program Files (x86)\Common Files\Apple\Internet Services\ApplePhotoStreams.exe [59720 2013-11-20] (Apple Inc.)

==================== Internet (Whitelisted) ====================

(If an item is included in the fixlist, if it is a registry item it will be removed or restored to default.)

HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/

HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/USCON/1

SearchScopes: HKCU - DefaultScope {49606DC7-976D-4030-A74E-9FB5C842FA68} URL =

SearchScopes: HKCU - {44A0DA0A-2398-4D8A-8978-03295DB1E2A9} URL = http://www.search.ask.com/web?tpid=ORJ-V7C&o=APN11405&pf=V7&p2=%5EBBD%5EOSJ000%5EYY%5EUS&gct=&itbv=12.7.0.15&apn_uid=0AFAEBA0-EC9F-4FF3-9022-45F693632975&apn_ptnrs=BBD&apn_dtid=%5EOSJ000%5EYY%5EUS&apn_dbr=ie_11.0.9600.16428&doi=2013-12-21&trgb=IE&q={searchTerms}&psv=

SearchScopes: HKCU - {49606DC7-976D-4030-A74E-9FB5C842FA68} URL =

BHO: TmIEPlugInBHO Class -> {1CA1377B-DC1D-4A52-9585-6E06050FAC53} -> C:\Program Files\Trend Micro\AMSP\module\20004\3.0.1313\6.8.1120\TmIEPlg.dll (Trend Micro Inc.)

BHO: Bing Bar Helper -> {1dad3af3-ef2f-4f64-ac4b-11789189fcb6} -> C:\Program Files (x86)\Microsoft\BingBar\7.3.132.0\amd64\BingExt.dll (Microsoft Corporation.)

BHO: Ask Toolbar -> {4F524A2D-5637-4300-76A7-7A786E7484D7} -> C:\Program Files (x86)\AskPartnerNetwork\Toolbar\ORJ-V7C\Passport_x64.dll (APN LLC.)

BHO: Windows Live ID Sign-in Helper -> {9030D464-4C02-4ABF-8ECC-5164760863C6} -> C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll (Microsoft Corp.)

BHO: Google Toolbar Helper -> {AA58ED58-01DD-4d91-8333-CF10577473F7} -> C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.)

BHO: TmBpIeBHO Class -> {BBACBAFD-FA5E-4079-8B33-00EB9F13D4AC} -> C:\Program Files\Trend Micro\AMSP\module\20002\8.0.1170\8.0.1170\TmBpIe64.dll (Trend Micro Inc.)

BHO: Java Plug-In 2 SSV Helper -> {DBC80044-A445-435b-BC74-9C25C1C588A9} -> C:\Program Files\Java\jre6\bin\jp2ssv.dll No File

BHO-x32: TmIEPlugInBHO Class -> {1CA1377B-DC1D-4A52-9585-6E06050FAC53} -> C:\Program Files\Trend Micro\AMSP\module\20004\3.0.1313\6.8.1120\TmIEPlg32.dll (Trend Micro Inc.)

BHO-x32: Bing Bar Helper -> {1dad3af3-ef2f-4f64-ac4b-11789189fcb6} -> C:\Program Files (x86)\Microsoft\BingBar\7.3.132.0\BingExt.dll (Microsoft Corporation.)

BHO-x32: Ask Toolbar -> {4F524A2D-5637-4300-76A7-7A786E7484D7} -> C:\Program Files (x86)\AskPartnerNetwork\Toolbar\ORJ-V7C\Passport.dll (APN LLC.)

BHO-x32: Java Plug-In SSV Helper -> {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} -> C:\Program Files (x86)\Java\jre7\bin\ssv.dll (Oracle Corporation)

BHO-x32: Windows Live ID Sign-in Helper -> {9030D464-4C02-4ABF-8ECC-5164760863C6} -> C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll (Microsoft Corp.)

BHO-x32: Google Toolbar Helper -> {AA58ED58-01DD-4d91-8333-CF10577473F7} -> C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll (Google Inc.)

BHO-x32: Skype add-on for Internet Explorer -> {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} -> C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)

BHO-x32: TmBpIeBHO Class -> {BBACBAFD-FA5E-4079-8B33-00EB9F13D4AC} -> C:\Program Files\Trend Micro\AMSP\module\20002\8.0.1170\8.0.1170\TmBpIe32.dll (Trend Micro Inc.)

BHO-x32: Java Plug-In 2 SSV Helper -> {DBC80044-A445-435b-BC74-9C25C1C588A9} -> C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll (Oracle Corporation)

Toolbar: HKLM - Ask Toolbar - {4F524A2D-5637-4300-76A7-7A786E7484D7} - C:\Program Files (x86)\AskPartnerNetwork\Toolbar\ORJ-V7C\Passport_x64.dll (APN LLC.)

Toolbar: HKLM - Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.)

Toolbar: HKLM - Bing Bar - {eec0f710-38b5-4aba-99bf-ec87564a4e13} - C:\Program Files (x86)\Microsoft\BingBar\7.3.132.0\amd64\BingExt.dll (Microsoft Corporation.)

Toolbar: HKLM-x32 - Ask Toolbar - {4F524A2D-5637-4300-76A7-7A786E7484D7} - C:\Program Files (x86)\AskPartnerNetwork\Toolbar\ORJ-V7C\Passport.dll (APN LLC.)

Toolbar: HKLM-x32 - Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll (Google Inc.)

Toolbar: HKLM-x32 - Bing Bar - {eec0f710-38b5-4aba-99bf-ec87564a4e13} - C:\Program Files (x86)\Microsoft\BingBar\7.3.132.0\BingExt.dll (Microsoft Corporation.)

DPF: HKLM-x32 {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} https://akamaicdn.webex.com/client/WBXclient-T27L10NSP32EP12-14923/webex/ieatgpc1.cab

Handler: cozi - {5356518D-FE9C-4E08-9C1F-1E872ECD367F} - No File

Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - No File

Handler: tmbp - {1A77E7DC-C9A0-4110-8A37-2F36BAE71ECF} - C:\Program Files\Trend Micro\AMSP\module\20002\8.0.1170\8.0.1170\TmBpIe64.dll (Trend Micro Inc.)

Handler: tmpx - {0E526CB5-7446-41D1-A403-19BFE95E8C23} - C:\Program Files\Trend Micro\AMSP\module\20004\3.0.1313\6.8.1120\TmIEPlg.dll (Trend Micro Inc.)

Handler-x32: cozi - {5356518D-FE9C-4E08-9C1F-1E872ECD367F} - c:\Program Files (x86)\Cozi Express\CoziProtocolHandler.dll (Cozi Group, Inc.)

Handler-x32: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)

Handler-x32: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll (Skype Technologies)

Handler-x32: tmbp - {1A77E7DC-C9A0-4110-8A37-2F36BAE71ECF} - C:\Program Files\Trend Micro\AMSP\module\20002\8.0.1170\8.0.1170\TmBpIe32.dll (Trend Micro Inc.)

Handler-x32: tmpx - {0E526CB5-7446-41D1-A403-19BFE95E8C23} - C:\Program Files\Trend Micro\AMSP\module\20004\3.0.1313\6.8.1120\TmIEPlg32.dll (Trend Micro Inc.)

Tcpip\Parameters: [DhcpNameServer] 192.168.1.1

FireFox:

========

FF Plugin: @microsoft.com/GENUINE -> disabled No File

FF Plugin: @Microsoft.com/NpCtrl,version=1.0 -> c:\Program Files\Microsoft Silverlight\5.1.30514.0\npctrl.dll ( Microsoft Corporation)

FF Plugin-x32: @Apple.com/iTunes,version=1.0 -> C:\Program Files (x86)\iTunes\Mozilla Plugins\npitunes.dll ()

FF Plugin-x32: @canon.com/EPPEX -> C:\Program Files\Canon\Easy-PhotoPrint EX\NPEZFFPI.DLL (CANON INC.)

FF Plugin-x32: @java.com/DTPlugin,version=10.65.2 -> C:\Program Files (x86)\Java\jre7\bin\dtplugin\npDeployJava1.dll (Oracle Corporation)

FF Plugin-x32: @java.com/JavaPlugin,version=10.65.2 -> C:\Program Files (x86)\Java\jre7\bin\plugin2\npjp2.dll (Oracle Corporation)

FF Plugin-x32: @microsoft.com/GENUINE -> disabled No File

FF Plugin-x32: @Microsoft.com/NpCtrl,version=1.0 -> c:\Program Files (x86)\Microsoft Silverlight\5.1.30514.0\npctrl.dll ( Microsoft Corporation)

FF Plugin-x32: @microsoft.com/WLPG,version=15.4.3502.0922 -> C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)

FF Plugin-x32: @microsoft.com/WLPG,version=15.4.3508.1109 -> C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)

FF Plugin-x32: @tools.google.com/Google Update;version=3 -> C:\Program Files (x86)\Google\Update\1.3.24.15\npGoogleUpdate3.dll (Google Inc.)

FF Plugin-x32: @tools.google.com/Google Update;version=9 -> C:\Program Files (x86)\Google\Update\1.3.24.15\npGoogleUpdate3.dll (Google Inc.)

FF Plugin-x32: @TrendMicro.com/FFExtension -> C:\Program Files\Trend Micro\Titanium\UIFramework\Toolbar\firefoxextension\components\npToolbarChrome.dll No File

FF Plugin-x32: Adobe Reader -> C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll (Adobe Systems Inc.)

FF Plugin HKCU: @citrixonline.com/appdetectorplugin - C:\Users\Dan\AppData\Local\Citrix\Plugins\104\npappdetector.dll (Citrix Online)

FF Plugin HKCU: CouponNetwork.com/CMDUniversalCouponPrintActivator - C:\Users\Dan\AppData\Roaming\CATALI~2\NPBCSK~1.DLL (Catalina Marketing Corporation)

FF HKLM\...\Firefox\Extensions: [tmbepff@trendmicro.com] - C:\Program Files\Trend Micro\AMSP\module\20002\8.0.1170\8.0.1170\firefoxextension

FF Extension: Trend Micro BEP Firefox Extension - C:\Program Files\Trend Micro\AMSP\module\20002\8.0.1170\8.0.1170\firefoxextension [2014-08-02]

FF HKLM-x32\...\Firefox\Extensions: [tmbepff@trendmicro.com] - C:\Program Files\Trend Micro\AMSP\module\20002\8.0.1170\8.0.1170\firefoxextension

FF HKLM-x32\...\Firefox\Extensions: [{22C7F6C6-8D67-4534-92B5-529A0EC09405}] - C:\Program Files\Trend Micro\AMSP\module\20004\FxExt\firefoxextension

FF Extension: Trend Micro NSC Firefox Extension - C:\Program Files\Trend Micro\AMSP\module\20004\FxExt\firefoxextension [2014-08-02]

Chrome:

=======

CHR Extension: (Google Docs) - C:\Users\Dan\AppData\Local\Google\Chrome\User Data\Default\Extensions\aohghmighlieiainnegkcijnfilokake [2013-10-14]

CHR Extension: (Google Drive) - C:\Users\Dan\AppData\Local\Google\Chrome\User Data\Default\Extensions\apdfllckaahabafndbhieahigkjlhalf [2013-10-14]

CHR Extension: (Google Voice Search Hotword (Beta)) - C:\Users\Dan\AppData\Local\Google\Chrome\User Data\Default\Extensions\bepbmhgboaologfdajaanbcjmnhjmhfn [2014-08-02]

CHR Extension: (YouTube) - C:\Users\Dan\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo [2013-10-14]

CHR Extension: (TrendMicro BEP Extension) - C:\Users\Dan\AppData\Local\Google\Chrome\User Data\Default\Extensions\bmiabdepfhhiieiipmeecdmeljggmfee [2013-10-14]

CHR Extension: (Add to Amazon Wish List) - C:\Users\Dan\AppData\Local\Google\Chrome\User Data\Default\Extensions\ciagpekplgpbepdgggflgmahnjgiaced [2013-12-15]

CHR Extension: (Google Search) - C:\Users\Dan\AppData\Local\Google\Chrome\User Data\Default\Extensions\coobgpohoikkiipiblmjeljniedjpjpf [2013-10-14]

CHR Extension: (Trend Micro NSC Chrome Extension) - C:\Users\Dan\AppData\Local\Google\Chrome\User Data\Default\Extensions\dflinnddekagfkncpgojoppgnppfkbkj [2014-08-02]

CHR Extension: (Google Wallet) - C:\Users\Dan\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda [2013-10-14]

CHR Extension: (Gmail) - C:\Users\Dan\AppData\Local\Google\Chrome\User Data\Default\Extensions\pjkljhegncpnkpknbcohdijeoejaedia [2013-10-14]

CHR HKLM-x32\...\Chrome\Extension: [bmiabdepfhhiieiipmeecdmeljggmfee] - C:\Program Files\Trend Micro\AMSP\module\20002\8.0.1095\8.0.1095\chrome_tmbep.crx [2013-10-14]

==================== Services (Whitelisted) =================

(If an entry is included in the fixlist, the service will be removed from the registry. The file will not be moved unless listed separately.)

R2 APNMCP; C:\Program Files (x86)\AskPartnerNetwork\Toolbar\apnmcp.exe [165784 2014-06-23] (APN LLC.)

R2 Amsp; "C:\Program Files\Trend Micro\AMSP\coreServiceShell.exe" coreFrameworkHost.exe -m=rb -dt=60000 -ad -bt=0 [X]

==================== Drivers (Whitelisted) ====================

(If an entry is included in the fixlist, the service will be removed from the registry. The file will not be moved unless listed separately.)

R3 MBAMSwissArmy; C:\Windows\system32\drivers\MBAMSwissArmy.sys [122584 2014-07-31] (Malwarebytes Corporation)

R1 tmactmon; C:\Windows\System32\DRIVERS\tmactmon.sys [117312 2013-12-03] (Trend Micro Inc.)

R0 tmcomm; C:\Windows\System32\DRIVERS\tmcomm.sys [283160 2013-12-03] (Trend Micro Inc.)

R0 TMEBC; C:\Windows\System32\DRIVERS\TMEBC64.sys [50976 2013-07-01] (Trend Micro Inc.)

R3 tmeevw; C:\Windows\System32\DRIVERS\tmeevw.sys [100640 2013-06-13] (Trend Micro Inc.)

R1 tmevtmgr; C:\Windows\System32\DRIVERS\tmevtmgr.sys [85936 2013-12-03] (Trend Micro Inc.)

R3 tmnciesc; C:\Windows\System32\DRIVERS\tmnciesc.sys [303392 2013-05-15] (Trend Micro Inc.)

R1 tmtdi; C:\Windows\System32\DRIVERS\tmtdi.sys [105744 2011-08-22] (Trend Micro Inc.)

U2 TMAgent;

==================== NetSvcs (Whitelisted) ===================

(If an item is included in the fixlist, it will be removed from the registry. Any associated file could be listed separately to be moved.)

==================== One Month Created Files and Folders ========

(If an entry is included in the fixlist, the file\folder will be moved.)

2014-08-02 12:49 - 2014-08-02 12:49 - 00020113 _____ () C:\Users\Dan\Downloads\FRST.txt

2014-08-02 12:49 - 2014-08-02 12:49 - 00000000 ____D () C:\FRST

2014-08-02 12:48 - 2014-08-02 12:48 - 02094080 _____ (Farbar) C:\Users\Dan\Downloads\FRST64.exe

2014-08-02 12:48 - 2014-08-02 12:48 - 02094080 _____ (Farbar) C:\Users\Dan\Downloads\FRST64 (1).exe

2014-07-31 23:02 - 2014-07-31 23:02 - 00388608 _____ (Trend Micro Inc.) C:\Users\Dan\Desktop\HijackThis.exe

2014-07-31 23:02 - 2014-07-31 23:02 - 00013926 _____ () C:\Users\Dan\Desktop\hijackthis.log

2014-07-31 22:39 - 2014-07-31 22:39 - 00122584 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\MBAMSwissArmy.sys

2014-07-31 22:39 - 2014-07-31 22:39 - 00001108 _____ () C:\Users\Public\Desktop\Malwarebytes Anti-Malware.lnk

2014-07-31 22:39 - 2014-07-31 22:39 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Malwarebytes Anti-Malware

2014-07-31 22:38 - 2014-07-31 22:39 - 00000000 ____D () C:\Program Files (x86)\Malwarebytes Anti-Malware

2014-07-31 22:38 - 2014-07-31 22:38 - 00000000 ____D () C:\ProgramData\Malwarebytes

2014-07-31 22:38 - 2014-05-12 07:26 - 00091352 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\mbamchameleon.sys

2014-07-31 22:38 - 2014-05-12 07:26 - 00063704 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\mwac.sys

2014-07-31 22:38 - 2014-05-12 07:25 - 00025816 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\mbam.sys

2014-07-31 21:28 - 2014-07-31 21:28 - 00000000 ___HD () C:\TMRescueDisk

2014-07-31 21:23 - 2014-07-31 21:23 - 00001447 _____ () C:\Users\Dan\Desktop\Trend Micro Titanium Antivirus+.lnk

2014-07-31 21:23 - 2014-07-31 21:23 - 00000000 ____D () C:\Users\Dan\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Trend Micro Titanium Antivirus+

2014-07-31 21:23 - 2013-12-03 03:57 - 00283160 _____ (Trend Micro Inc.) C:\Windows\system32\Drivers\tmcomm.sys

2014-07-31 21:23 - 2013-12-03 03:57 - 00117312 _____ (Trend Micro Inc.) C:\Windows\system32\Drivers\tmactmon.sys

2014-07-31 21:23 - 2013-12-03 03:57 - 00085936 _____ (Trend Micro Inc.) C:\Windows\system32\Drivers\tmevtmgr.sys

2014-07-31 21:23 - 2013-07-01 08:08 - 00050976 _____ (Trend Micro Inc.) C:\Windows\system32\Drivers\TMEBC64.sys

2014-07-31 21:23 - 2013-06-13 01:35 - 00100640 _____ (Trend Micro Inc.) C:\Windows\system32\Drivers\tmeevw.sys

2014-07-31 21:23 - 2013-05-15 05:23 - 00303392 _____ (Trend Micro Inc.) C:\Windows\system32\Drivers\tmnciesc.sys

2014-07-31 21:23 - 2011-08-22 10:33 - 00105744 _____ (Trend Micro Inc.) C:\Windows\system32\Drivers\tmtdi.sys

2014-07-31 21:22 - 2014-07-31 21:22 - 00003262 _____ () C:\Windows\System32\Tasks\Titanium BTC

2014-07-31 21:21 - 2014-07-31 21:21 - 00000059 _____ () C:\Windows\system32\SupportTool.exe.bat

2014-07-31 21:21 - 2014-07-31 21:21 - 00000000 ____D () C:\Program Files\Trend Micro

2014-07-31 21:19 - 2014-07-31 21:19 - 00000584 _____ () C:\Windows\system32\TmInstall.log

2014-07-31 21:17 - 2012-05-02 14:25 - 00232464 _____ (Trend Micro Inc.) C:\Windows\TmNSCIns.dll

2014-07-31 21:17 - 2012-05-02 14:24 - 00525792 _____ (Microsoft Corporation) C:\Windows\DIFxAPI.dll

2014-07-31 21:14 - 2014-07-31 21:16 - 110084656 _____ (Trend Micro Inc.) C:\Users\Public\Desktop\Trend_Micro.exe

2014-07-31 21:06 - 2014-05-14 11:23 - 02477536 _____ (Microsoft Corporation) C:\Windows\system32\wuaueng.dll

2014-07-31 21:06 - 2014-05-14 11:23 - 00700384 _____ (Microsoft Corporation) C:\Windows\system32\wuapi.dll

2014-07-31 21:06 - 2014-05-14 11:23 - 00581600 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wuapi.dll

2014-07-31 21:06 - 2014-05-14 11:23 - 00058336 _____ (Microsoft Corporation) C:\Windows\system32\wuauclt.exe

2014-07-31 21:06 - 2014-05-14 11:23 - 00044512 _____ (Microsoft Corporation) C:\Windows\system32\wups2.dll

2014-07-31 21:06 - 2014-05-14 11:23 - 00038880 _____ (Microsoft Corporation) C:\Windows\system32\wups.dll

2014-07-31 21:06 - 2014-05-14 11:23 - 00036320 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wups.dll

2014-07-31 21:06 - 2014-05-14 11:21 - 02620928 _____ (Microsoft Corporation) C:\Windows\system32\wucltux.dll

2014-07-31 21:06 - 2014-05-14 11:20 - 00097792 _____ (Microsoft Corporation) C:\Windows\system32\wudriver.dll

2014-07-31 21:06 - 2014-05-14 11:17 - 00092672 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wudriver.dll

2014-07-31 21:06 - 2014-05-14 09:23 - 00198600 _____ (Microsoft Corporation) C:\Windows\system32\wuwebv.dll

2014-07-31 21:06 - 2014-05-14 09:23 - 00179656 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wuwebv.dll

2014-07-31 21:06 - 2014-05-14 09:20 - 00036864 _____ (Microsoft Corporation) C:\Windows\system32\wuapp.exe

2014-07-31 21:06 - 2014-05-14 09:17 - 00033792 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wuapp.exe

2014-07-30 21:18 - 2014-07-30 21:18 - 00004489 _____ () C:\Windows\SysWOW64\jupdate-1.7.0_65-b20.log

2014-07-20 12:36 - 2014-07-20 12:36 - 00373432 _____ () C:\Windows\Minidump\072014-14336-01.dmp

2014-07-10 18:50 - 2014-06-29 21:09 - 00519168 _____ (Microsoft Corporation) C:\Windows\system32\aepdu.dll

2014-07-10 18:50 - 2014-06-29 21:04 - 00424448 _____ (Microsoft Corporation) C:\Windows\system32\aeinv.dll

2014-07-10 18:50 - 2014-06-20 15:14 - 00266424 _____ (Microsoft Corporation) C:\Windows\system32\iedkcs32.dll

2014-07-10 18:50 - 2014-06-20 14:39 - 00240824 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iedkcs32.dll

2014-07-10 18:50 - 2014-06-18 20:39 - 23464448 _____ (Microsoft Corporation) C:\Windows\system32\mshtml.dll

2014-07-10 18:50 - 2014-06-18 20:06 - 02724864 _____ (Microsoft Corporation) C:\Windows\system32\mshtml.tlb

2014-07-10 18:50 - 2014-06-18 20:06 - 00004096 _____ (Microsoft Corporation) C:\Windows\system32\ieetwcollectorres.dll

2014-07-10 18:50 - 2014-06-18 19:48 - 02768384 _____ (Microsoft Corporation) C:\Windows\system32\iertutil.dll

2014-07-10 18:50 - 2014-06-18 19:42 - 00548352 _____ (Microsoft Corporation) C:\Windows\system32\vbscript.dll

2014-07-10 18:50 - 2014-06-18 19:42 - 00066048 _____ (Microsoft Corporation) C:\Windows\system32\iesetup.dll

2014-07-10 18:50 - 2014-06-18 19:41 - 00083968 _____ (Microsoft Corporation) C:\Windows\system32\MshtmlDac.dll

2014-07-10 18:50 - 2014-06-18 19:41 - 00048640 _____ (Microsoft Corporation) C:\Windows\system32\ieetwproxystub.dll

2014-07-10 18:50 - 2014-06-18 19:32 - 00051200 _____ (Microsoft Corporation) C:\Windows\system32\jsproxy.dll

2014-07-10 18:50 - 2014-06-18 19:31 - 00033792 _____ (Microsoft Corporation) C:\Windows\system32\iernonce.dll

2014-07-10 18:50 - 2014-06-18 19:26 - 00598016 _____ (Microsoft Corporation) C:\Windows\system32\ieui.dll

2014-07-10 18:50 - 2014-06-18 19:24 - 00139264 _____ (Microsoft Corporation) C:\Windows\system32\ieUnatt.exe

2014-07-10 18:50 - 2014-06-18 19:24 - 00111616 _____ (Microsoft Corporation) C:\Windows\system32\ieetwcollector.exe

2014-07-10 18:50 - 2014-06-18 19:23 - 00752640 _____ (Microsoft Corporation) C:\Windows\system32\jscript9diag.dll

2014-07-10 18:50 - 2014-06-18 19:16 - 17276416 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtml.dll

2014-07-10 18:50 - 2014-06-18 19:14 - 00940032 _____ (Microsoft Corporation) C:\Windows\system32\MsSpellCheckingFacility.exe

2014-07-10 18:50 - 2014-06-18 19:09 - 00452608 _____ (Microsoft Corporation) C:\Windows\system32\dxtmsft.dll

2014-07-10 18:50 - 2014-06-18 18:59 - 00038400 _____ (Microsoft Corporation) C:\Windows\system32\JavaScriptCollectionAgent.dll

2014-07-10 18:50 - 2014-06-18 18:56 - 02724864 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtml.tlb

2014-07-10 18:50 - 2014-06-18 18:53 - 00195584 _____ (Microsoft Corporation) C:\Windows\system32\msrating.dll

2014-07-10 18:50 - 2014-06-18 18:51 - 05721088 _____ (Microsoft Corporation) C:\Windows\system32\jscript9.dll

2014-07-10 18:50 - 2014-06-18 18:50 - 00085504 _____ (Microsoft Corporation) C:\Windows\system32\mshtmled.dll

2014-07-10 18:50 - 2014-06-18 18:48 - 00292864 _____ (Microsoft Corporation) C:\Windows\system32\dxtrans.dll

2014-07-10 18:50 - 2014-06-18 18:39 - 00608768 _____ (Microsoft Corporation) C:\Windows\system32\ie4uinit.exe

2014-07-10 18:50 - 2014-06-18 18:38 - 00455168 _____ (Microsoft Corporation) C:\Windows\SysWOW64\vbscript.dll

2014-07-10 18:50 - 2014-06-18 18:37 - 00061952 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iesetup.dll

2014-07-10 18:50 - 2014-06-18 18:36 - 00051200 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieetwproxystub.dll

2014-07-10 18:50 - 2014-06-18 18:35 - 00062464 _____ (Microsoft Corporation) C:\Windows\SysWOW64\MshtmlDac.dll

2014-07-10 18:50 - 2014-06-18 18:33 - 00631808 _____ (Microsoft Corporation) C:\Windows\system32\msfeeds.dll

2014-07-10 18:50 - 2014-06-18 18:32 - 02179072 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iertutil.dll

2014-07-10 18:50 - 2014-06-18 18:28 - 00043008 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jsproxy.dll

2014-07-10 18:50 - 2014-06-18 18:28 - 00032768 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iernonce.dll

2014-07-10 18:50 - 2014-06-18 18:27 - 02040832 _____ (Microsoft Corporation) C:\Windows\system32\inetcpl.cpl

2014-07-10 18:50 - 2014-06-18 18:27 - 01249280 _____ (Microsoft Corporation) C:\Windows\system32\mshtmlmedia.dll

2014-07-10 18:50 - 2014-06-18 18:25 - 00442368 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieui.dll

2014-07-10 18:50 - 2014-06-18 18:23 - 00112128 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieUnatt.exe

2014-07-10 18:50 - 2014-06-18 18:22 - 00592896 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jscript9diag.dll

2014-07-10 18:50 - 2014-06-18 18:12 - 00367616 _____ (Microsoft Corporation) C:\Windows\SysWOW64\dxtmsft.dll

2014-07-10 18:50 - 2014-06-18 18:06 - 00032256 _____ (Microsoft Corporation) C:\Windows\SysWOW64\JavaScriptCollectionAgent.dll

2014-07-10 18:50 - 2014-06-18 18:01 - 00164864 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msrating.dll

2014-07-10 18:50 - 2014-06-18 17:59 - 00069632 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtmled.dll

2014-07-10 18:50 - 2014-06-18 17:58 - 02266112 _____ (Microsoft Corporation) C:\Windows\system32\wininet.dll

2014-07-10 18:50 - 2014-06-18 17:58 - 00239616 _____ (Microsoft Corporation) C:\Windows\SysWOW64\dxtrans.dll

2014-07-10 18:50 - 2014-06-18 17:52 - 04254720 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jscript9.dll

2014-07-10 18:50 - 2014-06-18 17:51 - 13527040 _____ (Microsoft Corporation) C:\Windows\system32\ieframe.dll

2014-07-10 18:50 - 2014-06-18 17:49 - 00526336 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msfeeds.dll

2014-07-10 18:50 - 2014-06-18 17:46 - 01068032 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtmlmedia.dll

2014-07-10 18:50 - 2014-06-18 17:45 - 01964544 _____ (Microsoft Corporation) C:\Windows\SysWOW64\inetcpl.cpl

2014-07-10 18:50 - 2014-06-18 17:35 - 11742208 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieframe.dll

2014-07-10 18:50 - 2014-06-18 17:34 - 01393664 _____ (Microsoft Corporation) C:\Windows\system32\urlmon.dll

2014-07-10 18:50 - 2014-06-18 17:15 - 00846336 _____ (Microsoft Corporation) C:\Windows\system32\ieapfltr.dll

2014-07-10 18:50 - 2014-06-18 17:13 - 01791488 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wininet.dll

2014-07-10 18:50 - 2014-06-18 17:09 - 01139200 _____ (Microsoft Corporation) C:\Windows\SysWOW64\urlmon.dll

2014-07-10 18:50 - 2014-06-18 17:07 - 00704512 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieapfltr.dll

2014-07-10 18:50 - 2014-06-17 21:18 - 00692736 _____ (Microsoft Corporation) C:\Windows\system32\osk.exe

2014-07-10 18:50 - 2014-06-17 20:51 - 00646144 _____ (Microsoft Corporation) C:\Windows\SysWOW64\osk.exe

2014-07-10 18:50 - 2014-06-17 20:10 - 03157504 _____ (Microsoft Corporation) C:\Windows\system32\win32k.sys

2014-07-10 18:50 - 2014-06-06 05:10 - 00624128 _____ (Microsoft Corporation) C:\Windows\system32\qedit.dll

2014-07-10 18:50 - 2014-06-06 04:44 - 00509440 _____ (Microsoft Corporation) C:\Windows\SysWOW64\qedit.dll

2014-07-10 18:50 - 2014-05-30 03:08 - 00728064 _____ (Microsoft Corporation) C:\Windows\system32\kerberos.dll

2014-07-10 18:50 - 2014-05-30 03:08 - 00340992 _____ (Microsoft Corporation) C:\Windows\system32\schannel.dll

2014-07-10 18:50 - 2014-05-30 03:08 - 00314880 _____ (Microsoft Corporation) C:\Windows\system32\msv1_0.dll

2014-07-10 18:50 - 2014-05-30 03:08 - 00307200 _____ (Microsoft Corporation) C:\Windows\system32\ncrypt.dll

2014-07-10 18:50 - 2014-05-30 03:08 - 00210944 _____ (Microsoft Corporation) C:\Windows\system32\wdigest.dll

2014-07-10 18:50 - 2014-05-30 03:08 - 00086528 _____ (Microsoft Corporation) C:\Windows\system32\TSpkg.dll

2014-07-10 18:50 - 2014-05-30 03:08 - 00022016 _____ (Microsoft Corporation) C:\Windows\system32\credssp.dll

2014-07-10 18:50 - 2014-05-30 02:52 - 00550912 _____ (Microsoft Corporation) C:\Windows\SysWOW64\kerberos.dll

2014-07-10 18:50 - 2014-05-30 02:52 - 00259584 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msv1_0.dll

2014-07-10 18:50 - 2014-05-30 02:52 - 00247808 _____ (Microsoft Corporation) C:\Windows\SysWOW64\schannel.dll

2014-07-10 18:50 - 2014-05-30 02:52 - 00220160 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ncrypt.dll

2014-07-10 18:50 - 2014-05-30 02:52 - 00172032 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wdigest.dll

2014-07-10 18:50 - 2014-05-30 02:52 - 00065536 _____ (Microsoft Corporation) C:\Windows\SysWOW64\TSpkg.dll

2014-07-10 18:50 - 2014-05-30 02:52 - 00017408 _____ (Microsoft Corporation) C:\Windows\SysWOW64\credssp.dll

2014-07-10 18:50 - 2014-05-30 01:45 - 00497152 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\afd.sys

2014-07-10 18:48 - 2014-06-05 09:45 - 01460736 _____ (Microsoft Corporation) C:\Windows\system32\lsasrv.dll

2014-07-10 18:48 - 2014-06-05 09:26 - 00022016 _____ (Microsoft Corporation) C:\Windows\SysWOW64\secur32.dll

2014-07-10 18:48 - 2014-06-05 09:25 - 00096768 _____ (Microsoft Corporation) C:\Windows\SysWOW64\sspicli.dll

2014-07-06 12:50 - 2014-07-06 12:50 - 00373376 _____ () C:\Windows\Minidump\070614-19344-01.dmp

2014-07-05 12:16 - 2014-07-05 12:16 - 00000165 ____H () C:\Users\Dan\Documents\~$Passwords and Log ons Updated.xlsx

==================== One Month Modified Files and Folders =======

(If an entry is included in the fixlist, the file\folder will be moved.)

2014-08-02 12:49 - 2014-08-02 12:49 - 00020113 _____ () C:\Users\Dan\Downloads\FRST.txt

2014-08-02 12:49 - 2014-08-02 12:49 - 00000000 ____D () C:\FRST

2014-08-02 12:48 - 2014-08-02 12:48 - 02094080 _____ (Farbar) C:\Users\Dan\Downloads\FRST64.exe

2014-08-02 12:48 - 2014-08-02 12:48 - 02094080 _____ (Farbar) C:\Users\Dan\Downloads\FRST64 (1).exe

2014-08-02 12:45 - 2013-01-19 18:18 - 00000000 ____D () C:\Users\Dan\Documents\Resumes

2014-08-02 12:41 - 2013-01-19 18:15 - 00026624 _____ () C:\Users\Dan\Documents\Business Ideas and Trends.xls

2014-08-02 12:40 - 2013-01-19 18:15 - 00026624 _____ () C:\Users\Dan\Documents\Passwords and Log ons Updated.xlsx

2014-08-02 12:29 - 2013-10-14 16:34 - 00000892 _____ () C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job

2014-08-02 12:26 - 2011-08-31 09:38 - 01147606 _____ () C:\Windows\WindowsUpdate.log

2014-08-02 12:14 - 2013-10-14 16:34 - 00000888 _____ () C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job

2014-08-02 12:14 - 2013-08-30 18:34 - 00000830 _____ () C:\Windows\Tasks\Adobe Flash Player Updater.job

2014-08-02 12:14 - 2013-01-19 16:34 - 00000000 ____D () C:\ProgramData\Trend Micro

2014-07-31 23:02 - 2014-07-31 23:02 - 00388608 _____ (Trend Micro Inc.) C:\Users\Dan\Desktop\HijackThis.exe

2014-07-31 23:02 - 2014-07-31 23:02 - 00013926 _____ () C:\Users\Dan\Desktop\hijackthis.log

2014-07-31 23:02 - 2013-01-15 23:57 - 00000000 ____D () C:\Users\Dan\AppData\Local\VirtualStore

2014-07-31 22:39 - 2014-07-31 22:39 - 00122584 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\MBAMSwissArmy.sys

2014-07-31 22:39 - 2014-07-31 22:39 - 00001108 _____ () C:\Users\Public\Desktop\Malwarebytes Anti-Malware.lnk

2014-07-31 22:39 - 2014-07-31 22:39 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Malwarebytes Anti-Malware

2014-07-31 22:39 - 2014-07-31 22:38 - 00000000 ____D () C:\Program Files (x86)\Malwarebytes Anti-Malware

2014-07-31 22:38 - 2014-07-31 22:38 - 00000000 ____D () C:\ProgramData\Malwarebytes

2014-07-31 21:28 - 2014-07-31 21:28 - 00000000 ___HD () C:\TMRescueDisk

2014-07-31 21:28 - 2009-07-13 23:45 - 00021296 ____H () C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0

2014-07-31 21:28 - 2009-07-13 23:45 - 00021296 ____H () C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0

2014-07-31 21:26 - 2009-07-14 00:13 - 00782470 _____ () C:\Windows\system32\PerfStringBackup.INI

2014-07-31 21:23 - 2014-07-31 21:23 - 00001447 _____ () C:\Users\Dan\Desktop\Trend Micro Titanium Antivirus+.lnk

2014-07-31 21:23 - 2014-07-31 21:23 - 00000000 ____D () C:\Users\Dan\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Trend Micro Titanium Antivirus+

2014-07-31 21:22 - 2014-07-31 21:22 - 00003262 _____ () C:\Windows\System32\Tasks\Titanium BTC

2014-07-31 21:21 - 2014-07-31 21:21 - 00000059 _____ () C:\Windows\system32\SupportTool.exe.bat

2014-07-31 21:21 - 2014-07-31 21:21 - 00000000 ____D () C:\Program Files\Trend Micro

2014-07-31 21:21 - 2013-01-19 16:35 - 00000258 __RSH () C:\ProgramData\ntuser.pol

2014-07-31 21:20 - 2011-08-31 09:50 - 00000000 ____D () C:\Program Files (x86)\Dell DataSafe Local Backup

2014-07-31 21:19 - 2014-07-31 21:19 - 00000584 _____ () C:\Windows\system32\TmInstall.log

2014-07-31 21:19 - 2011-08-31 10:07 - 00000000 ____D () C:\Users\Default\AppData\Local\SoftThinks

2014-07-31 21:19 - 2010-11-20 22:47 - 00402622 _____ () C:\Windows\PFRO.log

2014-07-31 21:19 - 2009-07-14 00:08 - 00000006 ____H () C:\Windows\Tasks\SA.DAT

2014-07-31 21:19 - 2009-07-13 23:51 - 00055266 _____ () C:\Windows\setupact.log

2014-07-31 21:18 - 2013-01-19 16:35 - 00000000 ____D () C:\Users\Dan\AppData\Local\Trend Micro

2014-07-31 21:16 - 2014-07-31 21:14 - 110084656 _____ (Trend Micro Inc.) C:\Users\Public\Desktop\Trend_Micro.exe

2014-07-30 23:01 - 2013-02-26 16:14 - 00000000 ____D () C:\Users\Dan\Documents\Jobs

2014-07-30 22:04 - 2013-05-21 15:57 - 00003440 _____ () C:\Windows\System32\Tasks\PCDEventLauncherTask

2014-07-30 21:58 - 2013-09-03 15:44 - 00000000 ____D () C:\Users\Dan\Documents\Warner Bros

2014-07-30 21:18 - 2014-07-30 21:18 - 00004489 _____ () C:\Windows\SysWOW64\jupdate-1.7.0_65-b20.log

2014-07-30 21:18 - 2013-12-21 13:27 - 00000000 ____D () C:\ProgramData\Oracle

2014-07-30 21:18 - 2013-06-22 09:51 - 00000000 ____D () C:\Program Files (x86)\Java

2014-07-30 21:13 - 2013-03-13 22:05 - 00000000 ____D () C:\Program Files\Microsoft Silverlight

2014-07-30 21:13 - 2013-03-13 22:05 - 00000000 ____D () C:\Program Files (x86)\Microsoft Silverlight

2014-07-24 03:01 - 2013-03-13 22:06 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Microsoft Silverlight

2014-07-23 22:25 - 2013-01-19 18:22 - 00000000 ____D () C:\Users\Dan\Documents\Finance and Investments

2014-07-23 10:52 - 2010-11-20 22:27 - 00270496 ____N (Microsoft Corporation) C:\Windows\system32\MpSigStub.exe

2014-07-20 19:36 - 2013-01-19 18:15 - 00139264 _____ () C:\Users\Dan\Documents\Golf Tracker.xls

2014-07-20 18:48 - 2013-10-14 16:35 - 00002185 _____ () C:\Users\Public\Desktop\Google Chrome.lnk

2014-07-20 12:37 - 2011-08-31 10:03 - 00000000 ____D () C:\ProgramData\Sonic

2014-07-20 12:36 - 2014-07-20 12:36 - 00373432 _____ () C:\Windows\Minidump\072014-14336-01.dmp

2014-07-20 12:36 - 2014-02-16 12:48 - 00000000 ____D () C:\Windows\Minidump

2014-07-20 12:36 - 2014-02-16 12:47 - 714699354 _____ () C:\Windows\MEMORY.DMP

2014-07-15 18:13 - 2013-01-19 17:01 - 00000000 ____D () C:\Users\Dan\AppData\Roaming\PCDr

2014-07-15 18:09 - 2013-03-20 17:45 - 00000000 ____D () C:\Users\Dan\AppData\Local\Canon Easy-PhotoPrint EX

2014-07-15 18:09 - 2009-07-14 00:32 - 00000000 ____D () C:\Windows\system32\FxsTmp

2014-07-12 21:50 - 2009-07-13 22:20 - 00000000 ____D () C:\Windows\rescache

2014-07-11 03:19 - 2009-07-13 23:45 - 00363544 _____ () C:\Windows\system32\FNTCACHE.DAT

2014-07-11 03:18 - 2014-05-11 03:00 - 00000000 ___SD () C:\Windows\system32\CompatTel

2014-07-11 03:18 - 2010-11-21 02:17 - 00000000 ____D () C:\Program Files\Windows Journal

2014-07-11 03:18 - 2009-07-13 22:20 - 00000000 ____D () C:\Windows\SysWOW64\Dism

2014-07-11 03:18 - 2009-07-13 22:20 - 00000000 ____D () C:\Windows\system32\Dism

2014-07-11 03:02 - 2013-12-21 13:27 - 00098216 _____ (Oracle Corporation) C:\Windows\SysWOW64\WindowsAccessBridge-32.dll

2014-07-11 03:02 - 2013-08-16 03:00 - 00000000 ____D () C:\Windows\system32\MRT

2014-07-11 03:01 - 2013-01-19 17:12 - 96441528 _____ (Microsoft Corporation) C:\Windows\system32\MRT.exe

2014-07-11 02:56 - 2013-12-21 13:27 - 00272808 _____ (Oracle Corporation) C:\Windows\SysWOW64\javaws.exe

2014-07-11 02:56 - 2013-12-21 13:27 - 00175528 _____ (Oracle Corporation) C:\Windows\SysWOW64\javaw.exe

2014-07-11 02:55 - 2013-12-21 13:27 - 00175528 _____ (Oracle Corporation) C:\Windows\SysWOW64\java.exe

2014-07-08 18:02 - 2013-08-30 18:34 - 00003768 _____ () C:\Windows\System32\Tasks\Adobe Flash Player Updater

2014-07-08 18:01 - 2013-02-07 19:31 - 00699056 _____ (Adobe Systems Incorporated) C:\Windows\SysWOW64\FlashPlayerApp.exe

2014-07-08 18:01 - 2011-08-31 09:40 - 00071344 _____ (Adobe Systems Incorporated) C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl

2014-07-06 12:50 - 2014-07-06 12:50 - 00373376 _____ () C:\Windows\Minidump\070614-19344-01.dmp

2014-07-05 12:16 - 2014-07-05 12:16 - 00000165 ____H () C:\Users\Dan\Documents\~$Passwords and Log ons Updated.xlsx

Some content of TEMP:

====================

C:\Users\Dan\AppData\Local\Temp\APNSetup.exe

C:\Users\Dan\AppData\Local\Temp\jre-6u38-windows-i586-iftw.exe

C:\Users\Dan\AppData\Local\Temp\jre-7u15-windows-i586-iftw.exe

C:\Users\Dan\AppData\Local\Temp\jre-7u21-windows-i586-iftw.exe

C:\Users\Dan\AppData\Local\Temp\jre-7u25-windows-i586-iftw.exe

C:\Users\Dan\AppData\Local\Temp\jre-7u45-windows-i586-iftw.exe

C:\Users\Dan\AppData\Local\Temp\jre-7u55-windows-i586-iftw.exe

C:\Users\Dan\AppData\Local\Temp\jre-7u65-windows-i586-iftw.exe

C:\Users\Dan\AppData\Local\Temp\ose00000.exe

==================== Bamital & volsnap Check =================

(There is no automatic fix for files that do not pass verification.)

C:\Windows\System32\winlogon.exe => File is digitally signed

C:\Windows\System32\wininit.exe => File is digitally signed

C:\Windows\SysWOW64\wininit.exe => File is digitally signed

C:\Windows\explorer.exe => File is digitally signed

C:\Windows\SysWOW64\explorer.exe => File is digitally signed

C:\Windows\System32\svchost.exe => File is digitally signed

C:\Windows\SysWOW64\svchost.exe => File is digitally signed

C:\Windows\System32\services.exe => File is digitally signed

C:\Windows\System32\User32.dll => File is digitally signed

C:\Windows\SysWOW64\User32.dll => File is digitally signed

C:\Windows\System32\userinit.exe => File is digitally signed

C:\Windows\SysWOW64\userinit.exe => File is digitally signed

C:\Windows\System32\rpcss.dll => File is digitally signed

C:\Windows\System32\Drivers\volsnap.sys => File is digitally signed

LastRegBack: 2014-07-20 12:29

==================== End Of Log ============================

dditional scan result of Farbar Recovery Scan Tool (x64) Version: 02-08-2014

Ran by Dan at 2014-08-02 12:50:12

Running from C:\Users\Dan\Downloads

Boot Mode: Normal

==========================================================

==================== Security Center ========================

(If an entry is included in the fixlist, it will be removed.)

AV: Trend Micro Titanium Antivirus+ (Enabled - Up to date) {5D349EF8-873B-C657-917F-F1D93E101A7C}

AS: Windows Defender (Enabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

AS: Trend Micro Titanium Antivirus+ (Enabled - Up to date) {E6557F1C-A101-C9D9-ABCF-CAAB459750C1}

==================== Installed Programs ======================

(Only the adware programs with "hidden" flag could be added to the fixlist to unhide them. The adware programs should be uninstalled manually.)

Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 3.9.0.1030 - Adobe Systems Incorporated)

Adobe AIR (x32 Version: 3.9.0.1030 - Adobe Systems Incorporated) Hidden

Adobe Flash Player 14 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 14.0.0.145 - Adobe Systems Incorporated)

Adobe Reader X (10.1.7) MUI (HKLM-x32\...\{AC76BA86-7AD7-FFFF-7B44-AA0000000001}) (Version: 10.1.7 - Adobe Systems Incorporated)

Apple Application Support (HKLM-x32\...\{AAC5D43E-816D-4C2D-8E51-55FFF35BE301}) (Version: 3.0.1 - Apple Inc.)

Apple Mobile Device Support (HKLM\...\{787136D2-F0F8-4625-AA3F-72D7795AC842}) (Version: 7.1.1.3 - Apple Inc.)

Apple Software Update (HKLM-x32\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)

Ask Toolbar (HKLM-x32\...\{4F524A2D-5637-4300-76A7-A758B70C0F01}) (Version: 12.15.1.16 - APN, LLC) <==== ATTENTION

ATI AVIVO64 Codecs (Version: 11.6.0.10104 - ATI Technologies Inc.) Hidden

ATI Catalyst Install Manager (HKLM\...\{6E3D4FFE-9614-4E58-9DE2-F9A036EAD491}) (Version: 3.0.808.0 - ATI Technologies, Inc.)

Bing Bar (HKLM-x32\...\{3365E735-48A6-4194-9988-CE59AC5AE503}) (Version: 7.3.132.0 - Microsoft Corporation)

Bing Rewards Client Installer (x32 Version: 16.0.345.0 - Microsoft Corporation) Hidden

Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)

Canon Easy-PhotoPrint EX (HKLM-x32\...\Easy-PhotoPrint EX) (Version: 4.1.5 - Canon Inc.)

Canon Inkjet Printer Driver Add-On Module (HKLM\...\CANONIJINBOXADDON100) (Version: - )

Catalina Savings Printer (HKLM-x32\...\{37331C16-3E97-4A20-80D8-BFB43AB0E2FB}) (Version: 1.0.0 - Catalina Marketing Corp) <==== ATTENTION

Catalyst Control Center - Branding (x32 Version: 1.00.0000 - ATI) Hidden

Catalyst Control Center InstallProxy (x32 Version: 2011.0104.2155.39304 - ATI Technologies, Inc.) Hidden

Catalyst Control Center Localization All (x32 Version: 2011.0104.2155.39304 - ATI) Hidden

CCC Help Chinese Standard (x32 Version: 2011.0104.2154.39304 - ATI) Hidden

CCC Help Chinese Traditional (x32 Version: 2011.0104.2154.39304 - ATI) Hidden

CCC Help Czech (x32 Version: 2011.0104.2154.39304 - ATI) Hidden

CCC Help Danish (x32 Version: 2011.0104.2154.39304 - ATI) Hidden

CCC Help Dutch (x32 Version: 2011.0104.2154.39304 - ATI) Hidden

CCC Help English (x32 Version: 2011.0104.2154.39304 - ATI) Hidden

CCC Help Finnish (x32 Version: 2011.0104.2154.39304 - ATI) Hidden

CCC Help French (x32 Version: 2011.0104.2154.39304 - ATI) Hidden

CCC Help German (x32 Version: 2011.0104.2154.39304 - ATI) Hidden

CCC Help Greek (x32 Version: 2011.0104.2154.39304 - ATI) Hidden

CCC Help Hungarian (x32 Version: 2011.0104.2154.39304 - ATI) Hidden

CCC Help Italian (x32 Version: 2011.0104.2154.39304 - ATI) Hidden

CCC Help Japanese (x32 Version: 2011.0104.2154.39304 - ATI) Hidden

CCC Help Korean (x32 Version: 2011.0104.2154.39304 - ATI) Hidden

CCC Help Norwegian (x32 Version: 2011.0104.2154.39304 - ATI) Hidden

CCC Help Polish (x32 Version: 2011.0104.2154.39304 - ATI) Hidden

CCC Help Portuguese (x32 Version: 2011.0104.2154.39304 - ATI) Hidden

CCC Help Russian (x32 Version: 2011.0104.2154.39304 - ATI) Hidden

CCC Help Spanish (x32 Version: 2011.0104.2154.39304 - ATI) Hidden

CCC Help Swedish (x32 Version: 2011.0104.2154.39304 - ATI) Hidden

CCC Help Thai (x32 Version: 2011.0104.2154.39304 - ATI) Hidden

CCC Help Turkish (x32 Version: 2011.0104.2154.39304 - ATI) Hidden

ccc-core-static (x32 Version: 2011.0104.2155.39304 - ATI) Hidden

ccc-utility64 (Version: 2011.0104.2155.39304 - ATI) Hidden

Cisco WebEx Meetings (HKLM-x32\...\ActiveTouchMeetingClient) (Version: - Cisco WebEx LLC)

Citrix Online Launcher (HKLM-x32\...\{75C7BFBC-5FA8-47C9-9E6C-AD1954F63A53}) (Version: 1.0.109 - Citrix)

Cozi (HKLM-x32\...\{EA1F3D6C-A6F5-4CDC-B0D3-9C56C06B4D29}) (Version: 1.0.6505.38692 - Cozi Group, Inc.)

D3DX10 (x32 Version: 15.4.2368.0902 - Microsoft) Hidden

Dell DataSafe Local Backup - Support Software (HKLM-x32\...\{A9668246-FB70-4103-A1E3-66C9BC2EFB49}) (Version: 9.4.60 - Dell Inc.)

Dell DataSafe Local Backup (HKLM-x32\...\{0ED7EE95-6A97-47AA-AD73-152C08A15B04}) (Version: 9.4.60 - Dell Inc.)

Dell Edoc Viewer (HKLM\...\{8EBA8727-ADC2-477B-9D9A-1A1836BE4E05}) (Version: 1.0.0 - Dell Inc)

Dell Getting Started Guide (HKLM-x32\...\{7DB9F1E5-9ACB-410D-A7DC-7A3D023CE045}) (Version: 1.00.0000 - Dell Inc.)

Dell MusicStage (HKLM-x32\...\{91AF2672-F5BC-42CF-8037-A9D2F92BBCC0}) (Version: 1.5.201.0 - Fingertapps)

Dell PhotoStage (HKLM-x32\...\{E4335E82-17B3-460F-9E70-39D9BC269DB3}) (Version: 1.5.0.65 - ArcSoft)

Dell Product Registration (HKLM-x32\...\{2A0F2CC5-3065-492C-8380-B03AA7106B1A}) (Version: 1.0.6 - Dell Inc.)

Dell Stage (HKLM-x32\...\{E2EBA7C0-8072-447F-856D-FFEE8D15B23B}) (Version: 1.5.201.0 - Fingertapps)

Dell VideoStage (HKLM-x32\...\InstallShield_{DCE0E79A-B9AC-41AC-98C1-7EF0538BCA7F}) (Version: 1.2.0.1712 - CyberLink Corp.)

Dell VideoStage (x32 Version: 1.2.0.1712 - CyberLink Corp.) Hidden

DirectX 9 Runtime (x32 Version: 1.00.0000 - Sonic Solutions) Hidden

DW WLAN Card (HKLM\...\DW WLAN Card) (Version: 5.60.48.35 - Dell Inc.)

Google Chrome (HKLM-x32\...\Google Chrome) (Version: 36.0.1985.125 - Google Inc.)

Google Toolbar for Internet Explorer (HKLM-x32\...\{2318C2B1-4965-11d4-9B18-009027A5CD4F}) (Version: 7.5.5111.1712 - Google Inc.)

Google Toolbar for Internet Explorer (x32 Version: 1.0.0 - Google Inc.) Hidden

Google Update Helper (x32 Version: 1.3.24.15 - Google Inc.) Hidden

GoToMeeting 5.4.0.1082 (HKCU\...\GoToMeeting) (Version: 5.4.0.1082 - CitrixOnline)

iCloud (HKLM\...\{81E20D41-C277-4526-934D-F2380AF91B78}) (Version: 3.1.0.40 - Apple Inc.)

Intel® Rapid Storage Technology (HKLM-x32\...\{3E29EE6C-963A-4aae-86C1-DC237C4A49FC}) (Version: 10.0.0.1046 - Intel Corporation)

iTunes (HKLM\...\{B8BA155B-1E75-405F-9CB4-8A99615D09DC}) (Version: 11.1.5.5 - Apple Inc.)

Java 7 Update 65 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83217025FF}) (Version: 7.0.650 - Oracle)

Java Auto Updater (x32 Version: 2.1.65.20 - Oracle, Inc.) Hidden

Junk Mail filter update (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden

Malwarebytes Anti-Malware version 2.0.2.1012 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.0.2.1012 - Malwarebytes Corporation)

Mesh Runtime (x32 Version: 15.4.5722.2 - Microsoft Corporation) Hidden

Microsoft .NET Framework 4.5.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.50938 - Microsoft Corporation)

Microsoft .NET Framework 4.5.1 (Version: 4.5.50938 - Microsoft Corporation) Hidden

Microsoft Application Error Reporting (Version: 12.0.6015.5000 - Microsoft Corporation) Hidden

Microsoft Office 2007 Service Pack 3 (SP3) (HKLM-x32\...\{91120000-002F-0000-0000-0000000FF1CE}_HOMESTUDENTR_{6E107EB7-8B55-48BF-ACCB-199F86A2CD93}) (Version: - Microsoft)

Microsoft Office 2007 Service Pack 3 (SP3) (x32 Version: - Microsoft) Hidden

Microsoft Office 2010 (HKLM-x32\...\{95140000-0070-0000-0000-0000000FF1CE}) (Version: 14.0.4763.1000 - Microsoft Corporation)

Microsoft Office Excel MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden

Microsoft Office File Validation Add-In (HKLM-x32\...\{90140000-2005-0000-0000-0000000FF1CE}) (Version: 14.0.5130.5003 - Microsoft Corporation)

Microsoft Office Home and Student 2007 (HKLM-x32\...\HOMESTUDENTR) (Version: 12.0.6612.1000 - Microsoft Corporation)

Microsoft Office Home and Student 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden

Microsoft Office Office 64-bit Components 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden

Microsoft Office OneNote MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden

Microsoft Office PowerPoint MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden

Microsoft Office Proof (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden

Microsoft Office Proof (French) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden

Microsoft Office Proof (Spanish) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden

Microsoft Office Proofing (English) 2007 (x32 Version: 12.0.4518.1014 - Microsoft Corporation) Hidden

Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3) (x32 Version: - Microsoft) Hidden

Microsoft Office Shared 64-bit MUI (English) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden

Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden

Microsoft Office Shared MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden

Microsoft Office Shared Setup Metadata MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden

Microsoft Office Word MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden

Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30514.0 - Microsoft Corporation)

Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)

Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)

Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)

Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729 (HKLM-x32\...\{820B6609-4C97-3A2B-B644-573B06A0F0CC}) (Version: 9.0.30729 - Microsoft Corporation)

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)

Microsoft Visual C++ 2010 x64 Redistributable - 10.0.30319 (HKLM\...\{DA5E371C-6333-3D8A-93A4-6FD5B20BCC6E}) (Version: 10.0.30319 - Microsoft Corporation)

Microsoft Visual C++ 2010 x86 Redistributable - 10.0.30319 (HKLM-x32\...\{196BB40D-1578-3D01-B289-BEFC77A11A1E}) (Version: 10.0.30319 - Microsoft Corporation)

MSVCRT (x32 Version: 15.4.2862.0708 - Microsoft) Hidden

MSVCRT_amd64 (x32 Version: 15.4.2862.0708 - Microsoft) Hidden

MSXML 4.0 SP2 (KB954430) (HKLM-x32\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)

MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)

Multimedia Card Reader (HKLM-x32\...\InstallShield_{41068A8C-3F30-46B6-978A-EA692F28D1AF}) (Version: 1.7.915.93 - Fitipower)

Multimedia Card Reader (x32 Version: 1.7.915.93 - Fitipower) Hidden

My Dell (HKLM\...\PC-Doctor for Windows) (Version: 3.5.6426.22 - PC-Doctor, Inc.)

PhotoShowExpress (x32 Version: 2.0.063 - Sonic Solutions) Hidden

RBVirtualFolder64Inst (Version: 1.00.0000 - Roxio, Inc.) Hidden

Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.6141 - Realtek Semiconductor Corp.)

Roxio Activation Module (x32 Version: 1.0 - Roxio) Hidden

Roxio BackOnTrack (x32 Version: 1.3.3 - Roxio) Hidden

Roxio Burn (x32 Version: 1.8 - Roxio) Hidden

Roxio Creator Starter (HKLM-x32\...\{6F0BBEFE-BE1C-419B-BA1F-D36C9E7915BC}) (Version: 12.1.77.0 - Roxio)

Roxio Creator Starter (x32 Version: 1.0.439 - Roxio) Hidden

Roxio Creator Starter (x32 Version: 5.0.0 - Roxio) Hidden

Roxio Express Labeler 3 (x32 Version: 3.2.2 - Roxio) Hidden

Roxio File Backup (Version: 1.3.2 - Roxio) Hidden

Shutterfly Express Uploader (HKLM-x32\...\com.Shutterfly.ExpressUploader) (Version: 1.2.0.0 - Shutterfly, Inc.)

Shutterfly Express Uploader (x32 Version: 1.2.0 - Shutterfly, Inc.) Hidden

Skype Toolbars (HKLM-x32\...\{981029E0-7FC9-4CF3-AB39-6F133621921A}) (Version: 1.0.4051 - Skype Technologies S.A.)

Skype™ 6.11 (HKLM-x32\...\{4E76FF7E-AEBA-4C87-B788-CD47E5425B9D}) (Version: 6.11.102 - Skype Technologies S.A.)

Sonic CinePlayer Decoder Pack (x32 Version: 4.3.0 - Sonic Solutions) Hidden

THX TruStudio PC (HKLM-x32\...\{010A785B-F920-4350-821B-6309909C20BB}) (Version: 1.0 - Creative Technology Limited)

Trend Micro Titanium (Version: 7.0 - Trend Micro Inc.) Hidden

Trend Micro Titanium Antivirus+ (HKLM\...\{ABBD4BA8-6703-40D2-AB1E-5BB1F7DB49A4}) (Version: 7.0 - Trend Micro Inc.)

TurboTax 2012 (HKLM-x32\...\TurboTax 2012) (Version: 2012.0 - Intuit, Inc)

TurboTax 2012 WinPerFedFormset (x32 Version: 012.000.2114 - Intuit Inc.) Hidden

TurboTax 2012 WinPerReleaseEngine (x32 Version: 012.000.0451 - Intuit Inc.) Hidden

TurboTax 2012 WinPerTaxSupport (x32 Version: 012.000.0179 - Intuit Inc.) Hidden

TurboTax 2012 wmniper (x32 Version: 012.000.1452 - Intuit Inc.) Hidden

TurboTax 2012 wrapper (x32 Version: 012.000.0127 - Intuit Inc.) Hidden

TurboTax 2013 (HKLM-x32\...\TurboTax 2013) (Version: 2013.0 - Intuit, Inc)

TurboTax 2013 WinPerFedFormset (x32 Version: 013.000.1986 - Intuit Inc.) Hidden

TurboTax 2013 WinPerReleaseEngine (x32 Version: 013.000.0492 - Intuit Inc.) Hidden

TurboTax 2013 WinPerTaxSupport (x32 Version: 013.000.0168 - Intuit Inc.) Hidden

TurboTax 2013 wmniper (x32 Version: 013.000.1440 - Intuit Inc.) Hidden

TurboTax 2013 wrapper (x32 Version: 013.000.0135 - Intuit Inc.) Hidden

Update for 2007 Microsoft Office System (KB967642) (HKLM-x32\...\{91120000-002F-0000-0000-0000000FF1CE}_HOMESTUDENTR_{C444285D-5E4F-48A4-91DD-47AAAA68E92D}) (Version: - Microsoft)

Update for Microsoft Office 2007 Help for Common Features (KB963673) (HKLM-x32\...\{90120000-006E-0409-0000-0000000FF1CE}_HOMESTUDENTR_{AB365889-0395-4FAD-B702-CA5985D53D42}) (Version: - Microsoft)

Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition (HKLM-x32\...\{91120000-002F-0000-0000-0000000FF1CE}_HOMESTUDENTR_{A024FC7B-77DE-45DE-A058-1C049A17BFB3}) (Version: - Microsoft)

Update for Microsoft Office 2007 suites (KB2767849) 32-Bit Edition (HKLM-x32\...\{90120000-002A-0000-1000-0000000FF1CE}_HOMESTUDENTR_{CB68A5B0-3508-4193-AEB9-AF636DAECE0F}) (Version: - Microsoft)

Update for Microsoft Office 2007 suites (KB2767849) 32-Bit Edition (HKLM-x32\...\{91120000-002F-0000-0000-0000000FF1CE}_HOMESTUDENTR_{CB68A5B0-3508-4193-AEB9-AF636DAECE0F}) (Version: - Microsoft)

Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition (HKLM-x32\...\{91120000-002F-0000-0000-0000000FF1CE}_HOMESTUDENTR_{E9A82945-BA29-4EE8-8F2A-2F49545E9CF2}) (Version: - Microsoft)

Update for Microsoft Office Excel 2007 Help (KB963678) (HKLM-x32\...\{90120000-0016-0409-0000-0000000FF1CE}_HOMESTUDENTR_{199DF7B6-169C-448C-B511-1054101BE9C9}) (Version: - Microsoft)

Update for Microsoft Office OneNote 2007 Help (KB963670) (HKLM-x32\...\{90120000-00A1-0409-0000-0000000FF1CE}_HOMESTUDENTR_{2744EF05-38E1-4D5D-B333-E021EDAEA245}) (Version: - Microsoft)

Update for Microsoft Office Powerpoint 2007 Help (KB963669) (HKLM-x32\...\{90120000-0018-0409-0000-0000000FF1CE}_HOMESTUDENTR_{397B1D4F-ED7B-4ACA-A637-43B670843876}) (Version: - Microsoft)

Update for Microsoft Office Script Editor Help (KB963671) (HKLM-x32\...\{90120000-006E-0409-0000-0000000FF1CE}_HOMESTUDENTR_{CD11C6A2-FFC6-4271-8EAB-79C3582F505C}) (Version: - Microsoft)

Update for Microsoft Office Word 2007 Help (KB963665) (HKLM-x32\...\{90120000-001B-0409-0000-0000000FF1CE}_HOMESTUDENTR_{80E762AA-C921-4839-9D7D-DB62A72C0726}) (Version: - Microsoft)

Windows Live Communications Platform (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden

Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 15.4.3508.1109 - Microsoft Corporation)

Windows Live Essentials (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden

Windows Live ID Sign-in Assistant (Version: 7.250.4225.0 - Microsoft Corporation) Hidden

Windows Live Installer (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden

Windows Live Language Selector (Version: 15.4.3508.1109 - Microsoft Corporation) Hidden

Windows Live Mail (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden

Windows Live Mesh (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden

Windows Live Mesh ActiveX Control for Remote Connections (HKLM-x32\...\{2902F983-B4C1-44BA-B85D-5C6D52E2C441}) (Version: 15.4.5722.2 - Microsoft Corporation)

Windows Live Messenger (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden

Windows Live MIME IFilter (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden

Windows Live Movie Maker (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden

Windows Live Photo Common (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden

Windows Live Photo Gallery (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden

Windows Live PIMT Platform (x32 Version: 15.4.3508.1109 - Microsoft Corporation) Hidden

Windows Live Remote Client (Version: 15.4.5722.2 - Microsoft Corporation) Hidden

Windows Live Remote Client Resources (Version: 15.4.5722.2 - Microsoft Corporation) Hidden

Windows Live Remote Service (Version: 15.4.5722.2 - Microsoft Corporation) Hidden

Windows Live Remote Service Resources (Version: 15.4.5722.2 - Microsoft Corporation) Hidden

Windows Live SOXE (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden

Windows Live SOXE Definitions (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden

Windows Live UX Platform (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden

Windows Live UX Platform Language Pack (x32 Version: 15.4.3508.1109 - Microsoft Corporation) Hidden

Windows Live Writer (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden

Windows Live Writer Resources (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden

==================== Custom CLSID (selected items): ==========================

(If an entry is included in the fixlist, it will be removed from registry. Any eventual file will not be moved.)

CustomCLSID: HKU\S-1-5-21-2973156857-3882131768-2543793511-1000_Classes\CLSID\{84B5A313-CD5D-4904-8BA2-AFDC81C1B309}\InprocServer32 -> C:\Program Files (x86)\Citrix\GoToMeeting\1082\G2MOutlookAddin64.dll (Citrix Online, a division of Citrix Systems, Inc.)

==================== Restore Points =========================

==================== Hosts content: ==========================

(If needed Hosts: directive could be included in the fixlist to reset Hosts.)

2009-07-13 21:34 - 2009-06-10 16:00 - 00000824 ____A C:\Windows\system32\Drivers\etc\hosts

==================== Scheduled Tasks (whitelisted) =============

(If an entry is included in the fixlist, it will be removed from registry. Any associated file could be listed separately to be moved.)

Task: {09EAB091-535D-4A46-A143-481CAFDABE7E} - System32\Tasks\GoogleUpdateTaskMachineUA => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2013-10-14] (Google Inc.)

Task: {20BA9A32-41A3-41BE-B6B0-0C854CFE6DA6} - System32\Tasks\PCDEventLauncherTask => C:\Program Files\My Dell\sessionchecker.exe [2014-01-31] (PC-Doctor, Inc.)

Task: {27C7EB42-A2BD-4714-853B-0DB94115BEAC} - System32\Tasks\GoogleUpdateTaskMachineCore => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2013-10-14] (Google Inc.)

Task: {4E338A56-BAFB-42A8-A758-44BAECA459F8} - System32\Tasks\Titanium BTC => C:\Program Files\Trend Micro\Titanium\plugin\TMDC\TMDC.exe [2014-05-09] (Trend Micro Inc.)

Task: {4FA0DDD2-0051-414C-8F16-0169E627E7A7} - System32\Tasks\PCDoctorBackgroundMonitorTask => C:\Program Files\My Dell\uaclauncher.exe [2014-01-31] (PC-Doctor, Inc.)

Task: {6131E7F6-450C-4107-8B1E-5656839087A1} - System32\Tasks\SystemToolsDailyTest => uaclauncher.exe

Task: {6696EDCA-B971-4F81-826A-A694A004522B} - System32\Tasks\Adobe Flash Player Updater => C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2014-07-08] (Adobe Systems Incorporated)

Task: {C98841C0-87AD-443C-8037-D27F93292739} - System32\Tasks\Apple\AppleSoftwareUpdate => C:\Program Files (x86)\Apple Software Update\SoftwareUpdate.exe [2011-06-01] (Apple Inc.)

Task: C:\Windows\Tasks\Adobe Flash Player Updater.job => C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe

Task: C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe

Task: C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe

==================== Loaded Modules (whitelisted) =============

2011-04-29 18:17 - 2011-04-29 18:17 - 02055016 _____ () C:\Program Files (x86)\Dell Stage\Dell Stage\stage_primary.exe

2010-11-17 10:35 - 2010-11-17 10:35 - 00514544 _____ () C:\Program Files (x86)\Roxio\OEM\Roxio Burn\RoxioBurnLauncher.exe

2011-04-29 18:18 - 2011-04-29 18:18 - 00885760 _____ () C:\Program Files (x86)\Dell Stage\Dell Stage\AccuWeather\accuweather.exe

2011-08-31 09:51 - 2011-08-18 10:05 - 02751808 _____ () C:\Program Files (x86)\Dell DataSafe Local Backup\COMPONENTS\SCHEDULER\STSERVICE.EXE

2011-04-29 18:17 - 2011-04-29 18:17 - 01717096 _____ () C:\Program Files (x86)\Dell Stage\Dell Stage\stage_secondary.exe

2011-01-04 21:54 - 2011-01-04 21:54 - 00243712 _____ () C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLI.Aspect.CrossDisplay.Graphics.Dashboard.dll

2010-08-26 16:08 - 2010-08-26 16:08 - 00016384 ____R () C:\Program Files (x86)\ATI Technologies\ATI.ACE\Branding\Branding.dll

2014-07-31 21:21 - 2013-01-15 21:19 - 00048128 _____ () C:\Program Files\Trend Micro\AMSP\boost_date_time-vc110-mt-1_49.dll

2014-07-31 21:21 - 2013-04-01 23:25 - 00675840 _____ () C:\Program Files\Trend Micro\AMSP\sqlite3.dll

2014-07-31 21:21 - 2013-01-15 21:23 - 00058368 _____ () C:\Program Files\Trend Micro\AMSP\boost_thread-vc110-mt-1_49.dll

2014-07-31 21:21 - 2012-12-18 15:06 - 01300480 _____ () C:\Program Files\Trend Micro\AMSP\libprotobuf.dll

2014-07-31 21:21 - 2013-01-15 21:19 - 00018944 _____ () C:\Program Files\Trend Micro\AMSP\boost_system-vc110-mt-1_49.dll

2014-07-31 21:16 - 2013-07-23 10:28 - 00247352 _____ () C:\Program Files\Trend Micro\UniClient\plugins\LUADLL.dll

2014-02-12 20:58 - 2014-02-12 20:58 - 00073544 _____ () C:\Program Files (x86)\Common Files\Apple\Apple Application Support\zlib1.dll

2014-02-12 20:58 - 2014-02-12 20:58 - 01044808 _____ () C:\Program Files (x86)\Common Files\Apple\Apple Application Support\libxml2.dll

2011-04-29 18:13 - 2011-04-29 18:13 - 07938048 _____ () C:\Program Files (x86)\Dell Stage\Dell Stage\QtGui4.dll

2011-04-29 18:13 - 2011-04-29 18:13 - 02225664 _____ () C:\Program Files (x86)\Dell Stage\Dell Stage\QtCore4.dll

2013-09-14 01:51 - 2013-09-14 01:51 - 00087952 _____ () C:\Program Files (x86)\Common Files\Apple\Internet Services\zlib1.dll

2013-09-14 01:50 - 2013-09-14 01:50 - 01242952 _____ () C:\Program Files (x86)\Common Files\Apple\Internet Services\libxml2.dll

2010-11-24 22:44 - 2010-11-24 22:44 - 00375280 _____ () c:\program files (x86)\common files\roxio shared\dllshared\SQLite352.dll

2011-04-29 18:13 - 2011-04-29 18:13 - 07938048 _____ () C:\Program Files (x86)\Dell Stage\Dell Stage\AccuWeather\QtGui4.dll

2011-04-29 18:13 - 2011-04-29 18:13 - 02225664 _____ () C:\Program Files (x86)\Dell Stage\Dell Stage\AccuWeather\QtCore4.dll

2014-02-14 04:34 - 2014-02-14 04:34 - 00169472 _____ () C:\Windows\assembly\NativeImages_v2.0.50727_32\IsdiInterop\aa739380ca2b2fc7366d464d2f2301ac\IsdiInterop.ni.dll

2011-08-31 09:46 - 2010-09-13 18:28 - 00058880 _____ () C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IsdiInterop.dll

2014-07-20 18:48 - 2014-07-15 04:24 - 00718664 _____ () C:\Program Files (x86)\Google\Chrome\Application\36.0.1985.125\libglesv2.dll

2014-07-20 18:48 - 2014-07-15 04:24 - 00126280 _____ () C:\Program Files (x86)\Google\Chrome\Application\36.0.1985.125\libegl.dll

2014-07-20 18:48 - 2014-07-15 04:24 - 08537928 _____ () C:\Program Files (x86)\Google\Chrome\Application\36.0.1985.125\pdf.dll

2014-07-20 18:48 - 2014-07-15 04:24 - 00353096 _____ () C:\Program Files (x86)\Google\Chrome\Application\36.0.1985.125\ppGoogleNaClPluginChrome.dll

2014-07-20 18:48 - 2014-07-15 04:24 - 01732936 _____ () C:\Program Files (x86)\Google\Chrome\Application\36.0.1985.125\ffmpegsumo.dll

2014-07-20 18:48 - 2014-07-15 04:24 - 14664008 _____ () C:\Program Files (x86)\Google\Chrome\Application\36.0.1985.125\PepperFlash\pepflashplayer.dll

2013-07-10 18:07 - 2013-07-10 18:07 - 00756888 _____ () C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE12\MSPTLS.DLL

==================== Alternate Data Streams (whitelisted) =========

(If an entry is included in the fixlist, only the Alternate Data Streams will be removed.)

==================== Safe Mode (whitelisted) ===================

(If an item is included in the fixlist, it will be removed from the registry. The "AlternateShell" will be restored.)

==================== EXE Association (whitelisted) =============

(If an entry is included in the fixlist, the default will be restored. None default entries will be removed.)

==================== MSCONFIG/TASK MANAGER disabled items =========

(Currently there is no automatic fix for this section.)

==================== Faulty Device Manager Devices =============

==================== Event log errors: =========================

Application errors:

==================

Error: (08/02/2014 00:25:55 PM) (Source: System Restore) (EventID: 8193) (User: )

Description: Failed to create restore point (Process = C:\Windows\system32\svchost.exe -k netsvcs; Description = Windows Update; Error = 0x80070422).

Error: (07/31/2014 10:11:10 PM) (Source: Bonjour Service) (EventID: 100) (User: )

Description: Task Scheduling Error: m->NextScheduledSPRetry 15522

Error: (07/31/2014 10:11:10 PM) (Source: Bonjour Service) (EventID: 100) (User: )

Description: Task Scheduling Error: m->NextScheduledEvent 15522

Error: (07/31/2014 10:11:10 PM) (Source: Bonjour Service) (EventID: 100) (User: )

Description: Task Scheduling Error: Continuously busy for more than a second

Error: (07/31/2014 09:06:46 PM) (Source: System Restore) (EventID: 8193) (User: )

Description: Failed to create restore point (Process = C:\Windows\servicing\TrustedInstaller.exe; Description = Windows Modules Installer; Error = 0x80070422).

Error: (07/31/2014 09:06:44 PM) (Source: System Restore) (EventID: 8193) (User: )

Description: Failed to create restore point (Process = C:\Windows\servicing\TrustedInstaller.exe; Description = Windows Modules Installer; Error = 0x80070422).

Error: (07/31/2014 09:06:42 PM) (Source: System Restore) (EventID: 8193) (User: )

Description: Failed to create restore point (Process = C:\Windows\servicing\TrustedInstaller.exe; Description = Windows Modules Installer; Error = 0x80070422).

Error: (07/31/2014 09:06:42 PM) (Source: System Restore) (EventID: 8193) (User: )

Description: Failed to create restore point (Process = C:\Windows\system32\svchost.exe -k netsvcs; Description = Windows Update; Error = 0x80070422).

Error: (07/30/2014 09:18:08 PM) (Source: System Restore) (EventID: 8193) (User: )

Description: Failed to create restore point (Process = C:\Windows\system32\msiexec.exe /V; Description = Installed Java 7 Update 65; Error = 0x80070422).

Error: (07/30/2014 09:18:04 PM) (Source: System Restore) (EventID: 8193) (User: )

Description: Failed to create restore point (Process = C:\Windows\system32\msiexec.exe /V; Description = Installed Java 7 Update 65; Error = 0x80070422).

System errors:

=============

Error: (07/31/2014 09:20:09 PM) (Source: Service Control Manager) (EventID: 7011) (User: )

Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the SftService service.

Error: (07/31/2014 09:18:41 PM) (Source: DCOM) (EventID: 10010) (User: )

Description: {E10F6C3A-F1AE-4ADC-AA9D-2FE65525666E}

Error: (07/30/2014 11:02:00 PM) (Source: DCOM) (EventID: 10010) (User: )

Description: {E10F6C3A-F1AE-4ADC-AA9D-2FE65525666E}

Error: (07/30/2014 09:16:09 PM) (Source: Service Control Manager) (EventID: 7011) (User: )

Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the SftService service.

Error: (07/25/2014 08:23:12 AM) (Source: DCOM) (EventID: 10010) (User: )

Description: {E10F6C3A-F1AE-4ADC-AA9D-2FE65525666E}

Error: (07/25/2014 07:45:21 AM) (Source: Schannel) (EventID: 4120) (User: NT AUTHORITY)

Description: The following fatal alert was generated: 40. The internal error state is 107.

Error: (07/25/2014 07:45:21 AM) (Source: Schannel) (EventID: 4106) (User: NT AUTHORITY)

Description: An SSL 3.0 connection request was received from a remote client application, but none of the cipher suites supported by the client application are supported by the server. The SSL connection request has failed.

Error: (07/25/2014 07:45:21 AM) (Source: Schannel) (EventID: 4120) (User: NT AUTHORITY)

Description: The following fatal alert was generated: 40. The internal error state is 107.

Error: (07/25/2014 07:45:21 AM) (Source: Schannel) (EventID: 4106) (User: NT AUTHORITY)

Description: An SSL 3.0 connection request was received from a remote client application, but none of the cipher suites supported by the client application are supported by the server. The SSL connection request has failed.

Error: (07/25/2014 07:45:21 AM) (Source: Schannel) (EventID: 4120) (User: NT AUTHORITY)

Description: The following fatal alert was generated: 40. The internal error state is 107.

Microsoft Office Sessions:

=========================

Error: (11/03/2013 02:32:06 PM) (Source: Microsoft Office 12 Sessions) (EventID: 7001) (User: )

Description: ID: 0, Application Name: Microsoft Office Word, Application Version: 12.0.6683.5002, Microsoft Office Version: 12.0.6612.1000. This session lasted 923786 seconds with 180 seconds of active time. This session ended with a crash.

==================== Memory info ===========================

Percentage of memory in use: 37%

Total physical RAM: 6126.46 MB

Available physical RAM: 3802.62 MB

Total Pagefile: 12251.09 MB

Available Pagefile: 8724.33 MB

Total Virtual: 8192 MB

Available Virtual: 8191.84 MB

==================== Drives ================================

Drive c: (OS) (Fixed) (Total:918.22 GB) (Free:800.93 GB) NTFS

==================== MBR & Partition Table ==================

========================================================

Disk: 0 (MBR Code: Windows 7 or 8) (Size: 932 GB) (Disk ID: 33EE6852)

Partition 1: (Not Active) - (Size=39 MB) - (Type=DE)

Partition 2: (Active) - (Size=13 GB) - (Type=07 NTFS)

Partition 3: (Not Active) - (Size=918 GB) - (Type=07 NTFS)

==================== End Of Log ============================

deeprybka · August 2, 2014

Hi,

Step 1

Please uninstall some programs:

Windows 7: Click on the Start Menu button, open Control Panel and click Uninstall a program.
Search and select the following programs one by one and click on Uninstall:
Ask Toolbar
Catalina Savings Printer
Reboot your computer.

Step 2

Scan with Malwarebytes Antimalware

Please update the database by clicking on the "Update Now" button.
Following the update and click "Settings" and go to "Detection and Protection"
Make sure "Scan for Rootkits" is checked.
Click on Dashboard, then click on Scan Now to start the scan.
(If Malware or Potentially Unwanted Programs [PUPs] are found, you will receive a prompt so that you can decide what you want to do. I suggest "Quarantine". Click the button: Apply All Actions.)
A window with an option to view the detailed log will appear. Click on "View Detailed Log".
After viewing the results, please click on the "Copy to Clipboard" button and then OK.
Return to our forum. Paste your log into your next reply.

Step 3

Please download AdwCleaner (by Xplode) and save it to your Desktop.

Double click on AdwCleaner.exe to run the tool.
Vista/Windows 7/8 users right-click and select "Run As Administrator"
Click on the Scan button.
After the scan has finished, click on the Clean button.
Press OK when asked to close all programs and follow the onscreen prompts.
After rebooting, a log file (that is saved in C:\AdwCleaner[s#].txt) will open automatically.
Copy and paste the contents of that logfile in your next reply.

Step 4

Please download the ESET Online Scanner and save it to your Desktop.

Disable the realtime-protection of your antivirus and anti-malware programs because they might interfere with the scan.
Start esetsmartinstaller_enu.exe with administartor privileges.
Select the option Yes, I accept the Terms of Use and click on Start.
Make sure that the option Remove found threats is NOT checked, and the option Scan archives is checked.
Now click on Advanced Settings and select the following:
- Scan for potentially unwanted applications
- Scan for potentially unsafe applications
- Enable Anti-Stealth Technology
Click on Start. The virus signature database will begin to download. This may take some time.
When completed the Online Scan will begin automatically.
Note: This scan might take a long time! Please be patient.
When completed select Uninstall application on close if you so wish, but make sure you copy the logfile first!
Now click on Finish
A log file is created at C:\Program Files\ESET\EsetOnlineScanner\log.txt.
Copy and paste the content of this log file in your next reply.

Note: Do not forget to re-enable your antivirus application after running the above scan!

Step 5

Start FRST with administator privileges.

Make sure the following option is checked:
Press the Scan button.
When finished, FRST will produce two logs (FRST.txt and Addition.txt) in the same directory the tool was run from.
Please copy and paste these logs in your next reply.

Can you please tell me which problems still persist now?

thedan77 · August 3, 2014

Hello,

Thanks for the easy to follow instructions. I followed the 5 steps that you outlined above, tried to open Internet Explorer and it still produces the pop up update message first thing and repeatedly if I close it. Here are the logs:

Step 2: MalwareBytes

Malwarebytes Anti-Malware

www.malwarebytes.org

Scan Date: 8/2/2014

Scan Time: 4:45:15 PM

Logfile:

Administrator: Yes

Version: 2.00.2.1012

Malware Database: v2014.08.02.05

Rootkit Database: v2014.08.01.01

License: Free

Malware Protection: Disabled

Malicious Website Protection: Disabled

Self-protection: Disabled

OS: Windows 7 Service Pack 1

CPU: x64

File System: NTFS

User: Dan

Scan Type: Threat Scan

Result: Completed

Objects Scanned: 299210

Time Elapsed: 9 min, 8 sec

Memory: Enabled

Startup: Enabled

Filesystem: Enabled

Archives: Enabled

Rootkits: Enabled

Heuristics: Enabled

PUP: Enabled

PUM: Enabled

Processes: 0

(No malicious items detected)

Modules: 0

(No malicious items detected)

Registry Keys: 0

(No malicious items detected)

Registry Values: 0

(No malicious items detected)

Registry Data: 0

(No malicious items detected)

Folders: 0

(No malicious items detected)

Files: 0

(No malicious items detected)

Physical Sectors: 0

(No malicious items detected)

(end)

Step 3: AdwCleaner

# AdwCleaner v3.302 - Report created 03/08/2014 at 11:14:58

# Updated 30/07/2014 by Xplode

# Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)

# Username : Dan - DELLXPS

# Running from : C:\Users\Dan\Downloads\AdwCleaner.exe

# Option : Clean

***** [ Services ] *****

***** [ Files / Folders ] *****

Folder Deleted : C:\ProgramData\apn

Folder Deleted : C:\Users\Dan\AppData\Local\Temp\apn

***** [ Scheduled Tasks ] *****

***** [ Shortcuts ] *****

***** [ Registry ] *****

Key Deleted : HKLM\SOFTWARE\Classes\protector_dll.protectorbho

Key Deleted : HKLM\SOFTWARE\Classes\protector_dll.protectorbho.1

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{4F524A2D-5637-4300-76A7-7A786E7484D7}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{4F524A2D-5637-4300-76A7-7A786E7484D7}

Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{49606DC7-976D-4030-A74E-9FB5C842FA68}

Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{49606DC7-976D-4030-A74E-9FB5C842FA68}

Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{4F524A2D-5637-4300-76A7-7A786E7484D7}

Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{49606DC7-976D-4030-A74E-9FB5C842FA68}

***** [ Browsers ] *****

-\\ Internet Explorer v11.0.9600.17207

-\\ Google Chrome v36.0.1985.125

[ File : C:\Users\Dan\AppData\Local\Google\Chrome\User Data\Default\preferences ]

Deleted [search Provider] : hxxp://search.aol.com/aol/search?q={searchTerms}

Deleted [search Provider] : hxxp://www.ask.com/web?q={searchTerms}

*************************

AdwCleaner[R0].txt - [1806 octets] - [02/08/2014 17:43:51]

AdwCleaner[R1].txt - [1866 octets] - [03/08/2014 11:14:18]

AdwCleaner[s0].txt - [1832 octets] - [03/08/2014 11:14:58]

########## EOF - C:\AdwCleaner\AdwCleaner[s0].txt - [1892 octets] ##########

Step 4: ESET

C:\$RECYCLE.BIN\S-1-5-21-2973156857-3882131768-2543793511-1000\$RPMTK00.exe Win32/Systweak.D potentially unwanted application

C:\Program Files (x86)\Dell DataSafe Local Backup\hstart.exe a variant of Win32/HiddenStart.A potentially unsafe application

C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\hstart.exe a variant of Win32/HiddenStart.A potentially unsafe application

C:\Users\Dan\AppData\Local\Temp\APNSetup.exe a variant of Win32/Bundled.Toolbar.Ask.E potentially unsafe application

C:\Users\Dan\AppData\Local\Temp\ASKFC49.tmp a variant of Win32/Bundled.Toolbar.Ask.G potentially unsafe application

C:\WINDOWS\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\AskToolbarInstaller-ORJ-V7C[1].7z a variant of Win32/Bundled.Toolbar.Ask.F potentially unsafe application

C:\WINDOWS\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\AskToolbarInstaller-ORJ-V7C[2].7z a variant of Win32/Bundled.Toolbar.Ask.F potentially unsafe application

C:\WINDOWS\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\AskToolbarInstaller-ORJ-V7C[3].7z a variant of Win32/Bundled.Toolbar.Ask.F potentially unsafe application

C:\WINDOWS\SysWOW64\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\AskToolbarInstaller-ORJ-V7C[1].7z a variant of Win32/Bundled.Toolbar.Ask.F potentially unsafe application

C:\WINDOWS\SysWOW64\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\AskToolbarInstaller-ORJ-V7C[2].7z a variant of Win32/Bundled.Toolbar.Ask.F potentially unsafe application

C:\WINDOWS\SysWOW64\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\AskToolbarInstaller-ORJ-V7C[3].7z a variant of Win32/Bundled.Toolbar.Ask.F potentially unsafe ap

Step 5: FRST

Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 02-08-2014

Ran by Dan (administrator) on DELLXPS on 03-08-2014 14:30:05