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DNS resolving very slowly and eratically, IP address instantenous

leedonpark1975
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leedonpark1975

leedonpark1975

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I've been experiencing very slow DNS resolution since a couple days ago.

 

Website take a longer than usual time to resolve and sometimes the website don't load even after a couple minutes.   Sometimes, the DNS problem disappears before coming back again.  It's very erratic.

 

When I try to "PING google.com" or even "PING localhost", there can be a delay of anywhere between 4 seconds to half a minute before the results appear.  PING Google IP address is instantaneous.  When I say delay, I mean the delay that comes immediately after issuing PING Google.com but before the first response text 'Pinging google.com [74.125.130.101] with....' appears.

 

NSLookup Google.com doesn't have this problem.

 

The problem also doesn't exist if I reboot Windows into SAFE mode with network.

 

I'm using DSL WIFI router and I've checked other PCs that are connected to my same network, they don't have this problem. 

 

Note: By the way, Iast week, while shutting down, my PC had a large Windows update that took like 15 minutes. 

 

My resolution attempts:

 

1). Tried flushing DNS flush (ipconfig /flushdns) as shown in this article - http://answers.microsoft.com/en-us/windows/forum/windows_xp-networking/ping-or-browser-dns-lookup-takes-5-10-seconds-yet/d8f5375d-a095-4900-8069-0177ad271750

 

2). Tried resetting the host file - http://forums.anvisoft.com/viewtopic-51-4003-0.html

 

3). Tried disabling Windows virtual wifi miniport.

 

4). Tried disable ipv6 for my Wireless LAN Adapter.

 

5). Scan using MalwareBytes anti-malware, no malicious items found.

 

6). Did a complete scan using Avira Pro which I've been using and activated for 2 years, nothing detected.

 

7). While surfing Internet, I discovered that AVAST can do a reboot scan so I downloaded AVAST free and did a bootscan scanned with all the options checked, also nothing found.  I immediately uninstalled AVAST after that.

 

8). I've tried disabling Windows firewall to see if it's due to Windows.

 

9). Tried using CCLEANER.

 

10). Tried changing LAN adapter - still same.

 

My environment:

1). OS: Windows 7 Home

2). Antivirus: Avira Pro

3). Firewall: Windows Firewall with Windows 8 Firewall Control

4). Network: Intel® Centrino® WIFI

5). Ipconfig:

Wireless LAN adapter Wireless Network Connection: Connection-specific DNS Suffix  . :   Description . . . . . . . . . . . : Intel(R) Centrino(R) Ultimate-N 6300 AGN   Physical Address. . . . . . . . . : 00-24-D7-********   DHCP Enabled. . . . . . . . . . . : Yes   Autoconfiguration Enabled . . . . : Yes   Link-local IPv6 Address . . . . . : fe80::d77:************(Preferred)   IPv4 Address. . . . . . . . . . . : 192.168.0.***(Preferred)   Subnet Mask . . . . . . . . . . . : 255.25******   Lease Obtained. . . . . . . . . . : Wednesday, 30 July, 2014 4:40:19 PM   Lease Expires . . . . . . . . . . : Thursday, 31 July, 2014 4:40:18 PM   Default Gateway . . . . . . . . . : 192.168.0.1   DHCP Server . . . . . . . . . . . : 192.168.0.1   DHCPv6 IAID . . . . . . . . . . . : 218113239   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-14-56-98-33-8C-73-6E-75-A7-56   DNS Servers . . . . . . . . . . . : 192.168.0.1     --> This is my router as I'm using DHCP.  On my router, my ISP DNS servers are listed.   NetBIOS over Tcpip. . . . . . . . : Enabled
I've attached HijackThis, JRT, RogueKiller and MiniBoxTool logs as follows.  Please help me.   sad.png
 
HijackThis v2.0.4 Log
Logfile of Trend Micro HijackThis v2.0.4Scan saved at 11:03:49 AM, on 30/7/2014Platform: Windows 7 SP1 (WinNT 6.00.3505)MSIE: Internet Explorer v11.0 (11.00.9600.17207)Boot mode: NormalRunning processes:c:\Program Files\Softex\OmniPass\hook\OpHook32BitProcess.exeC:\Users\Fujitsu\AppData\Local\Google\Update\1.3.24.15\GoogleCrashHandler.exeC:\Program Files (x86)\Fujitsu\FUJ02E3\FUJ02E3.exeC:\Program Files (x86)\Google\Google Desktop Search\GoogleDesktop.exeC:\Program Files (x86)\Acronis\TrueImageHome\TrueImageMonitor.exeC:\Program Files (x86)\Avira\AntiVir Desktop\avgnt.exeC:\Program Files (x86)\Samsung\Kies\KiesTrayAgent.exeC:\Program Files (x86)\iTunes\iTunesHelper.exeC:\Program Files (x86)\Common Files\Java\Java Update\jusched.exeC:\Program Files\AVAST Software\Avast\AvastUI.exeC:\Users\Fujitsu\AppData\Local\Google\Chrome\Application\chrome.exeC:\Users\Fujitsu\AppData\Local\Google\Chrome\Application\chrome.exeC:\Users\Fujitsu\AppData\Local\Google\Chrome\Application\chrome.exeC:\Users\Fujitsu\AppData\Local\Google\Chrome\Application\chrome.exeC:\Users\Fujitsu\AppData\Local\Google\Chrome\Application\chrome.exeC:\Users\Fujitsu\AppData\Local\Google\Chrome\Application\chrome.exeC:\Users\Fujitsu\AppData\Local\Google\Chrome\Application\chrome.exeC:\Users\Fujitsu\AppData\Local\Google\Chrome\Application\chrome.exeC:\Users\Fujitsu\AppData\Local\Google\Chrome\Application\chrome.exeC:\Users\Fujitsu\AppData\Local\Google\Chrome\Application\chrome.exeC:\Users\Fujitsu\AppData\Local\Google\Chrome\Application\chrome.exeC:\Users\Fujitsu\AppData\Local\Google\Chrome\Application\chrome.exeC:\Users\Fujitsu\AppData\Local\Google\Chrome\Application\chrome.exeC:\Users\Fujitsu\AppData\Local\Google\Chrome\Application\chrome.exeC:\Users\Fujitsu\Downloads\HijackThis.exeR1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = PreserveR0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://tunein.com/radio/Class-95-FM-950-s25599/R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/p/?LinkId=255141R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/p/?LinkId=255141R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htmR1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=proxy.singnet.com.sg:8080;https=proxy.singnet.com.sg:8080;ftp=proxy.singnet.com.sg:8080R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dllO2 - BHO: avast! Online Security - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dllO2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dllO2 - BHO: Microsoft Web Test Recorder 10.0 Helper - {DDA57003-0068-4ed2-9D32-4D1EC707D94D} - d:\Program Files (x86)\Microsoft Visual Studio 10.0\Common7\IDE\PrivateAssemblies\Microsoft.VisualStudio.QualityTools.RecorderBarBHO100.dllO3 - Toolbar: (no name) - {F348E1B0-CBFE-47C3-81B4-9F44B3B5A618} - (no file)O4 - HKLM\..\Run: [LoadFUJ02E3] C:\Program Files (x86)\Fujitsu\FUJ02E3\FUJ02E3.exeO4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files (x86)\Google\Google Desktop Search\GoogleDesktop.exe" /startupO4 - HKLM\..\Run: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"O4 - HKLM\..\Run: [TrueImageMonitor.exe] "C:\Program Files (x86)\Acronis\TrueImageHome\TrueImageMonitor.exe"O4 - HKLM\..\Run: [avgnt] "C:\Program Files (x86)\Avira\AntiVir Desktop\avgnt.exe" /minO4 - HKLM\..\Run: [KiesTrayAgent] C:\Program Files (x86)\Samsung\Kies\KiesTrayAgent.exeO4 - HKLM\..\Run: [LauncherM215fw] "C:\Program Files (x86)\Fuji Xerox\DocuPrint SSW2\Launcher\fxlaunch.exe" /S FX DocuPrint M215 fwO4 - HKLM\..\Run: [M215fw RUN] "C:\Program Files (x86)\Fuji Xerox\DocuPrint SSW2\SimpleMonitor for AP\fxksmRun.exe"O4 - HKLM\..\Run: [StatusAutoRunmM215fw] "C:\Program Files (x86)\Fuji Xerox\DocuPrint SSW2\SimpleMonitor for AP\fxksmpl.exe" FX DocuPrint M215 fw,hide,\SO4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"O4 - HKLM\..\Run: [AvastUI.exe] "C:\Program Files\AVAST Software\Avast\AvastUI.exe" /noguiO4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRunO4 - HKCU\..\Run: [RESTART_STICKY_NOTES] C:\Windows\System32\StikyNot.exeO4 - HKCU\..\Run: [Google Update] "C:\Users\Fujitsu\AppData\Local\Google\Update\GoogleUpdate.exe" /cO4 - Global Startup: AlertDispatcherTray.lnk = C:\Program Files (x86)\AlertDispatcher\AlertDispatcherTray.exeO9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~2\MICROS~1\Office12\REFIEBAR.DLLO10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dllO10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dllO10 - Unknown file in Winsock LSP: c:\program files (x86)\agilent\io libraries suite\lximdnsnsp.dllO11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphicsO15 - Trusted Zone: http://radio.mediacorp.sgO16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://appldnld.apple.com.edgesuite.net/content.info.apple.com/QuickTime/qtactivex/qtplugin.cabO16 - DPF: {4871A87A-BFDD-4106-8153-FFDE2BAC2967} (DLM Control) - http://dlm.tools.akamai.com/dlmanager/versions/activex/dlm-activex-2.2.5.7.cabO18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveSystemServices.dllO20 - AppInit_DLLs: C:\PROGRA~2\Google\GOOGLE~1\GO36F4~1.DLLO23 - Service: Acronis Scheduler2 Service (AcrSch2Svc) - Acronis - C:\Program Files (x86)\Common Files\Acronis\Schedule2\schedul2.exeO23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exeO23 - Service: Avira Mail Protection (AntiVirMailService) - Avira Operations GmbH & Co. KG - C:\Program Files (x86)\Avira\AntiVir Desktop\avmailc.exeO23 - Service: Avira Scheduler (AntiVirSchedulerService) - Avira Operations GmbH & Co. KG - C:\Program Files (x86)\Avira\AntiVir Desktop\sched.exeO23 - Service: Avira Real-Time Protection (AntiVirService) - Avira Operations GmbH & Co. KG - C:\Program Files (x86)\Avira\AntiVir Desktop\avguard.exeO23 - Service: Avira Web Protection (AntiVirWebService) - Avira Operations GmbH & Co. KG - C:\Program Files (x86)\Avira\AntiVir Desktop\AVWEBGRD.EXEO23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exeO23 - Service: AuthenTec Fingerprint Service (ATService) - AuthenTec, Inc. - C:\Program Files\Fingerprint Sensor\ATService.exeO23 - Service: avast! Antivirus - AVAST Software - C:\Program Files\AVAST Software\Avast\AvastSvc.exeO23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exeO23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)O23 - Service: FLEXnet Licensing Service - Acresso Software Inc. - C:\Program Files (x86)\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exeO23 - Service: FXcnStatutsDatabase (FXNADB) - Fuji Xerox Co., Ltd. - C:\Program Files (x86)\Fuji Xerox\DocuPrint SSW2\SimpleMonitor for AP\fxksmdb.exeO23 - Service: Google Desktop Manager 5.9.1005.12335 (GoogleDesktopManager-051210-111108) - Google - C:\Program Files (x86)\Google\Google Desktop Search\GoogleDesktop.exeO23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exeO23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exeO23 - Service: @%SystemRoot%\system32\ieetwcollectorres.dll,-1000 (IEEtwCollectorService) - Unknown owner - C:\Windows\system32\IEEtwCollector.exe (file missing)O23 - Service: Inkjet Printer/Scanner Extended Survey Program (IJPLMSVC) - Unknown owner - C:\Program Files (x86)\Canon\IJPLM\IJPLMSVC.EXEO23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exeO23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)O23 - Service: LiveUpdate (LiveUpdateSvc) - IObit - C:\Program Files (x86)\IObit\LiveUpdate\LiveUpdate.exeO23 - Service: Intel(R) Management and Security Application Local Management Service (LMS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\LMS\LMS.exeO23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Program Files (x86)\Mozilla Maintenance Service\maintenanceservice.exeO23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)O23 - Service: MySQL - Unknown owner - D:\data\MariaDB5.5\bin\mysqld.exeO23 - Service: Softex OmniPass Service (omniserv) - Softex Inc. - C:\Program Files\Softex\OmniPass\OmniServ.exeO23 - Service: Open DHCP Server (OpenDHCPServer) - Unknown owner - C:\OpenDHCPServer\OpenDHCPServer.exeO23 - Service: OTPServer - Click And Deploy Pte Ltd - D:\Data\ClickAndDeploy\OTPServer\otpserver\test\otpserver.exeO23 - Service: PowerSavingUtilityService - FUJITSU LIMITED - c:\Program Files\Fujitsu\PSUtility\PSUService.exeO23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)O23 - Service: RabbitMQ - Unknown owner - C:\Program Files (x86)\erl5.10.3\erts-5.10.3\bin\erlsrv.exeO23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - Riverbed Technology, Inc. - C:\Program Files (x86)\WinPcap\rpcapd.exeO23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)O23 - Service: syslogd - Unknown owner - C:\Program Files (x86)\syslog\syslogd.exeO23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)O23 - Service: Intel(R) Management & Security Application User Notification Service (UNS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exeO23 - Service: UpdateNaviInstallService - FUJITSU LIMITED - C:\Program Files\Fujitsu\updnavi\updnvsrv.exeO23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)O23 - Service: Cisco AnyConnect VPN Agent (vpnagent) - Cisco Systems, Inc. - C:\Program Files (x86)\Cisco\Cisco AnyConnect VPN Client\vpnagent.exeO23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)O23 - Service: Windows8FirewallService - Sphinx Software - C:\Program Files\Windows8FirewallControl\Windows8FirewallService.exeO23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

JRT Log

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~Junkware Removal Tool (JRT) by ThisisuVersion: 6.1.4 (04.06.2014:1)OS: Windows 7 Home Premium x64Ran by Fujitsu on Wed 30/07/2014 at 16:00:44.42~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Services~~~ Registry Values~~~ Registry KeysSuccessfully deleted: [Registry Key] HKEY_CLASSES_ROOT\AppID\{4D076AB4-7562-427A-B5D2-BD96E19DEE56}Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\AppID\secman.dllSuccessfully deleted: [Registry Key] HKEY_CLASSES_ROOT\CLSID\{66EEF543-A9AC-4A9D-AA3C-1ED148AC8EEE}Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\CLSID\{826D7151-8D99-434B-8540-082B8C2AE556}Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\Interface\{66EEF543-A9AC-4A9D-AA3C-1ED148AC8EEE}Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\Interface\{66EEF543-A9AC-4A9D-AA3C-1ED148AC8FFE}Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\TypeLib\{11549FE4-7C5A-4C17-9FC3-56FC5162A994}Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\anchorfreeSuccessfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\yahoopartnertoolbarSuccessfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\apnstub_rasapi32Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\apnstub_rasmancsSuccessfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\askpartnercobrandingtool_rasapi32Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\askpartnercobrandingtool_rasmancsSuccessfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\au__rasapi32Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\au__rasmancsSuccessfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\AskInstallChecker-1_RASAPI32Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\AskInstallChecker-1_RASMANCSSuccessfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Tracing\ApnToolbarInstaller_RASAPI32Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Tracing\ApnToolbarInstaller_RASMANCSSuccessfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Tracing\AskInstallChecker-1_RASAPI32Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Tracing\AskInstallChecker-1_RASMANCS~~~ FilesSuccessfully deleted: [File] C:\Windows\syswow64\sho406B.tmpSuccessfully deleted: [File] C:\Windows\syswow64\sho4635.tmpSuccessfully deleted: [File] C:\Windows\syswow64\sho4ADA.tmpSuccessfully deleted: [File] C:\Windows\syswow64\sho8CEB.tmpSuccessfully deleted: [File] C:\Windows\syswow64\shoA676.tmpSuccessfully deleted: [File] C:\Windows\syswow64\shoB676.tmp~~~ FoldersSuccessfully deleted: [Folder] "C:\ProgramData\apn"Successfully deleted: [Folder] "C:\Users\Fujitsu\AppData\Roaming\getrighttogo"Successfully deleted: [Folder] "C:\Users\Fujitsu\appdata\locallow\boost_interprocess"~~~ Event Viewer Logs were cleared~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~Scan was completed on Wed 30/07/2014 at 16:14:19.19End of JRT log~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
RogueKiller Log
RogueKiller V9.2.4.0 (x64) [Jul 11 2014] by Adlice Softwaremail : http://www.adlice.com/contact/Feedback : http://forum.adlice.comWebsite : http://www.adlice.com/softwares/roguekiller/Blog : http://www.adlice.comOperating System : Windows 7 (6.1.7601 Service Pack 1) 64 bits versionStarted in : Normal modeUser : Fujitsu [Admin rights]Mode : Scan -- Date : 07/30/2014  15:55:21¤¤¤ Bad processes : 3 ¤¤¤[Suspicious.Path] Core Temp.exe -- C:\Users\Fujitsu\AppData\Local\Temp\Temp1_CoreTemp64.zip\Core Temp.exe[-] -> KILLED [TermProc][Suspicious.Path] GoogleCrashHandler.exe -- C:\Users\Fujitsu\AppData\Local\Google\Update\1.3.24.15\GoogleCrashHandler.exe[7] -> KILLED [TermProc][Suspicious.Path] (SVC) ALSysIO -- \??\C:\Users\Fujitsu\AppData\Local\Temp\ALSysIO64.sys[x] -> STOPPED¤¤¤ Registry Entries : 19 ¤¤¤[Suspicious.Path] (X64) HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\ALSysIO -> FOUND[Suspicious.Path] (X64) HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\HideFile -> FOUND[Suspicious.Path] (X64) HKEY_LOCAL_MACHINE\System\ControlSet001\Services\ALSysIO -> FOUND[Suspicious.Path] (X64) HKEY_LOCAL_MACHINE\System\ControlSet001\Services\HideFile -> FOUND[Suspicious.Path] (X64) HKEY_LOCAL_MACHINE\System\ControlSet002\Services\ALSysIO -> FOUND[Suspicious.Path] (X64) HKEY_LOCAL_MACHINE\System\ControlSet002\Services\HideFile -> FOUND[PUM.Proxy] (X64) HKEY_USERS\S-1-5-21-2415926976-2553931905-2523758666-1000\Software\Microsoft\Windows\CurrentVersion\Internet Settings | ProxyEnable : 1  -> FOUND[PUM.Proxy] (X86) HKEY_USERS\S-1-5-21-2415926976-2553931905-2523758666-1000\Software\Microsoft\Windows\CurrentVersion\Internet Settings | ProxyEnable : 1  -> FOUND[PUM.Proxy] (X64) HKEY_USERS\S-1-5-21-2415926976-2553931905-2523758666-1000\Software\Microsoft\Windows\CurrentVersion\Internet Settings | ProxyServer : http=proxy.singnet.com.sg:8080;https=proxy.singnet.com.sg:8080;ftp=proxy.singnet.com.sg:8080  -> FOUND[PUM.Proxy] (X86) HKEY_USERS\S-1-5-21-2415926976-2553931905-2523758666-1000\Software\Microsoft\Windows\CurrentVersion\Internet Settings | ProxyServer : http=proxy.singnet.com.sg:8080;https=proxy.singnet.com.sg:8080;ftp=proxy.singnet.com.sg:8080  -> FOUND[PUM.Dns] (X64) HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{D58198A2-67BB-4548-BC3F-B9A873A6DE3C} | DhcpNameServer : 203.116.1.94 203.116.254.150  -> FOUND[PUM.Dns] (X64) HKEY_LOCAL_MACHINE\System\ControlSet001\Services\Tcpip\Parameters\Interfaces\{D58198A2-67BB-4548-BC3F-B9A873A6DE3C} | DhcpNameServer : 203.116.1.94 203.116.254.150  -> FOUND[PUM.Dns] (X64) HKEY_LOCAL_MACHINE\System\ControlSet002\Services\Tcpip\Parameters\Interfaces\{D58198A2-67BB-4548-BC3F-B9A873A6DE3C} | DhcpNameServer : 203.116.1.94 203.116.254.150  -> FOUND[PUM.Desktop] (X64) HKEY_USERS\S-1-5-21-2415926976-2553931905-2523758666-1000\Software\Microsoft\Windows\CurrentVersion\Policies\ActiveDesktop | NoChangingWallpaper : 0  -> FOUND[PUM.Desktop] (X86) HKEY_USERS\S-1-5-21-2415926976-2553931905-2523758666-1000\Software\Microsoft\Windows\CurrentVersion\Policies\ActiveDesktop | NoChangingWallpaper : 0  -> FOUND[PUM.DesktopIcons] (X64) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\NewStartPanel | {20D04FE0-3AEA-1069-A2D8-08002B30309D} : 1  -> FOUND[PUM.DesktopIcons] (X64) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\NewStartPanel | {59031a47-3f72-44a7-89c5-5595fe6b30ee} : 1  -> FOUND[PUM.DesktopIcons] (X86) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\NewStartPanel | {20D04FE0-3AEA-1069-A2D8-08002B30309D} : 1  -> FOUND[PUM.DesktopIcons] (X86) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\NewStartPanel | {59031a47-3f72-44a7-89c5-5595fe6b30ee} : 1  -> FOUND¤¤¤ Scheduled tasks : 1 ¤¤¤[Suspicious.Path] \\Core Temp Autostart Fujitsu -- "C:\Users\Fujitsu\AppData\Local\Temp\Temp1_CoreTemp64.zip\Core Temp.exe" -> FOUND¤¤¤ Files : 0 ¤¤¤¤¤¤ HOSTS File : 0 ¤¤¤¤¤¤ Antirootkit : 1 (Driver: LOADED) ¤¤¤[Filter(Kernel.Filter)] \Driver\Disk @ Unknown : \Driver\SiRemFil @ Unknown (\SystemRoot\System32\drivers\fwpkclnt.sys)¤¤¤ Web browsers : 2 ¤¤¤[PUM.Proxy][FIREFX:Config] 9drj6ma0.default : user_pref("network.proxy.http", "proxy.singnet.com.sg"); -> FOUND[PUM.Proxy][FIREFX:Config] 9drj6ma0.default : user_pref("network.proxy.http_port", 8080); -> FOUND¤¤¤ MBR Check : ¤¤¤+++++ PhysicalDrive0: WDC WD5000BPKT-00PK4T0 +++++--- User ---[MBR] b05a6bca9e52e4afb1ff539e0bd2bf39[BSP] 76275fc33034f9b3a520de17248a8ec4 : HP MBR CodePartition table:0 - [XXXXXX] ACER (0x27) [VISIBLE] Offset (sectors): 2048 | Size: 16395 MB1 - [ACTIVE] NTFS (0x7) [VISIBLE] Offset (sectors): 33579008 | Size: 200 MB2 - [XXXXXX] NTFS (0x7) [VISIBLE] Offset (sectors): 33988608 | Size: 122159 MB3 - [XXXXXX] EXTEN (0x5) [VISIBLE] Offset (sectors): 284170240 | Size: 338185 MBUser = LL1 ... OKUser = LL2 ... OK

MiniBoxTool log:

MiniToolBox by Farbar  Version: 21-07-2014Ran by user (administrator) on 01-08-2014 at 00:35:05Microsoft Windows 7 Home Premium  Service Pack 1 (X64)Boot Mode: Normal***************************************************************************========================= Flush DNS: ===================================Windows IP ConfigurationSuccessfully flushed the DNS Resolver Cache.========================= Hosts content: =================================127.0.0.1       localhost127.0.0.1       localhost========================= IP Configuration: ================================Intel(R) Centrino(R) Ultimate-N 6300 AGN = Wireless Network Connection (Connected)Bluetooth Device (Personal Area Network) = Bluetooth Network Connection (Hardware not present)VirtualBox Host-Only Ethernet Adapter = VirtualBox Host-Only Network (Hardware not present)Cisco AnyConnect VPN Virtual Miniport Adapter for Windows x64 = Local Area Connection 6 (Hardware not present)Broadcom NetLink (TM) Gigabit Ethernet = Local Area Connection (Media disconnected)Microsoft Virtual WiFi Miniport Adapter = Wireless Network Connection 2 (Media disconnected)# ----------------------------------# IPv4 Configuration# ----------------------------------pushd interface ipv4resetset global icmpredirects=enabledset interface interface="Local Area Connection 6" forwarding=disabled advertise=disabled metric=1 siteprefixlength=0 nud=disabled routerdiscovery=disabled managedaddress=disabled otherstateful=disabled weakhostsend=disabled weakhostreceive=disabled ignoredefaultroutes=disabled advertisedrouterlifetime=0 advertisedefaultroute=disabled currenthoplimit=0 forcearpndwolpattern=disabled enabledirectedmacwolpattern=disabledadd address name="Local Area Connection 6" address=10.150.10.33 mask=255.255.255.255add address name="Local Area Connection 6" address=10.150.9.68 mask=255.255.255.255add address name="VirtualBox Host-Only Network" address=192.168.56.1 mask=255.255.255.0popd# End of IPv4 configurationWindows IP Configuration   Host Name . . . . . . . . . . . . : notebook   Primary Dns Suffix  . . . . . . . :    Node Type . . . . . . . . . . . . : Hybrid   IP Routing Enabled. . . . . . . . : No   WINS Proxy Enabled. . . . . . . . : NoEthernet adapter Local Area Connection:   Media State . . . . . . . . . . . : Media disconnected   Connection-specific DNS Suffix  . :    Description . . . . . . . . . . . : Broadcom NetLink (TM) Gigabit Ethernet   Physical Address. . . . . . . . . : 8C-73-6E-75-A7-56   DHCP Enabled. . . . . . . . . . . : Yes   Autoconfiguration Enabled . . . . : YesWireless LAN adapter Wireless Network Connection 2:   Media State . . . . . . . . . . . : Media disconnected   Connection-specific DNS Suffix  . :    Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter   Physical Address. . . . . . . . . : 00-24-D7-0B-D9-B9   DHCP Enabled. . . . . . . . . . . : Yes   Autoconfiguration Enabled . . . . : YesWireless LAN adapter Wireless Network Connection:   Connection-specific DNS Suffix  . :    Description . . . . . . . . . . . : Intel(R) Centrino(R) Ultimate-N 6300 AGN   Physical Address. . . . . . . . . : 00-24-D7-0B-D9-B8   DHCP Enabled. . . . . . . . . . . : Yes   Autoconfiguration Enabled . . . . : Yes   Link-local IPv6 Address . . . . . : fe80::d77:5aa5:9321:25b7%13(Preferred)    IPv4 Address. . . . . . . . . . . : 192.168.1.111(Preferred)    Subnet Mask . . . . . . . . . . . : 255.255.255.0   Lease Obtained. . . . . . . . . . : Thursday, 31 July, 2014 10:36:09 PM   Lease Expires . . . . . . . . . . : Friday, 1 August, 2014 11:48:07 PM   Default Gateway . . . . . . . . . : 192.168.1.1   DHCP Server . . . . . . . . . . . : 192.168.1.1   DHCPv6 IAID . . . . . . . . . . . : 218113239   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-14-56-98-33-8C-73-6E-75-A7-56   DNS Servers . . . . . . . . . . . : 8.8.8.8                                       8.8.4.4   NetBIOS over Tcpip. . . . . . . . : EnabledTunnel adapter isatap.{354DEDCD-EDE5-4FCA-A0DE-C75F32623F06}:   Media State . . . . . . . . . . . : Media disconnected   Connection-specific DNS Suffix  . :    Description . . . . . . . . . . . : Microsoft ISATAP Adapter   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0   DHCP Enabled. . . . . . . . . . . : No   Autoconfiguration Enabled . . . . : YesTunnel adapter isatap.{DB275B59-550E-4D86-8056-6225288D7B8E}:   Media State . . . . . . . . . . . : Media disconnected   Connection-specific DNS Suffix  . :    Description . . . . . . . . . . . : Microsoft ISATAP Adapter #5   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0   DHCP Enabled. . . . . . . . . . . : No   Autoconfiguration Enabled . . . . : YesTunnel adapter isatap.{0986B670-9564-4652-9241-A286EA7A40C5}:   Media State . . . . . . . . . . . : Media disconnected   Connection-specific DNS Suffix  . :    Description . . . . . . . . . . . : Microsoft ISATAP Adapter #7   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0   DHCP Enabled. . . . . . . . . . . : No   Autoconfiguration Enabled . . . . : YesTunnel adapter Local Area Connection* 26:   Connection-specific DNS Suffix  . :    Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0   DHCP Enabled. . . . . . . . . . . : No   Autoconfiguration Enabled . . . . : Yes   IPv6 Address. . . . . . . . . . . : 2001:0:9d38:90d7:2833:3c6b:2300:a5b(Preferred)    Link-local IPv6 Address . . . . . : fe80::2833:3c6b:2300:a5b%30(Preferred)    Default Gateway . . . . . . . . . : ::   NetBIOS over Tcpip. . . . . . . . : DisabledServer:  google-public-dns-a.google.comAddress:  8.8.8.8Name:    google.comAddresses:  2404:6800:4003:c01::71 74.125.130.101 74.125.130.113 74.125.130.139 74.125.130.138 74.125.130.102 74.125.130.100Pinging google.com [74.125.130.100] with 32 bytes of data:Reply from 74.125.130.100: bytes=32 time=137ms TTL=43Reply from 74.125.130.100: bytes=32 time=8ms TTL=43Ping statistics for 74.125.130.100:    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),Approximate round trip times in milli-seconds:    Minimum = 8ms, Maximum = 137ms, Average = 72msServer:  google-public-dns-a.google.comAddress:  8.8.8.8Name:    yahoo.comAddresses:  98.139.183.24 98.138.253.109 206.190.36.45Pinging yahoo.com [98.139.183.24] with 32 bytes of data:Reply from 98.139.183.24: bytes=32 time=267ms TTL=45Reply from 98.139.183.24: bytes=32 time=273ms TTL=45Ping statistics for 98.139.183.24:    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),Approximate round trip times in milli-seconds:    Minimum = 267ms, Maximum = 273ms, Average = 270msPinging 127.0.0.1 with 32 bytes of data:Reply from 127.0.0.1: bytes=32 time<1ms TTL=128Reply from 127.0.0.1: bytes=32 time<1ms TTL=128Ping statistics for 127.0.0.1:    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),Approximate round trip times in milli-seconds:    Minimum = 0ms, Maximum = 0ms, Average = 0ms===========================================================================Interface List 12...8c 73 6e 75 a7 56 ......Broadcom NetLink (TM) Gigabit Ethernet 18...00 24 d7 0b d9 b9 ......Microsoft Virtual WiFi Miniport Adapter 13...00 24 d7 0b d9 b8 ......Intel(R) Centrino(R) Ultimate-N 6300 AGN  1...........................Software Loopback Interface 1 44...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter 45...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #5 43...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #7 30...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface===========================================================================IPv4 Route Table===========================================================================Active Routes:Network Destination        Netmask          Gateway       Interface  Metric          0.0.0.0          0.0.0.0      192.168.1.1    192.168.1.111     25        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306      192.168.1.0    255.255.255.0         On-link     192.168.1.111    281    192.168.1.125  255.255.255.255         On-link     192.168.1.111    281    192.168.1.255  255.255.255.255         On-link     192.168.1.111    281        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306        224.0.0.0        240.0.0.0         On-link     192.168.1.111    281  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306  255.255.255.255  255.255.255.255         On-link     192.168.1.111    281===========================================================================Persistent Routes:  NoneIPv6 Route Table===========================================================================Active Routes: If Metric Network Destination      Gateway 30     58 ::/0                     On-link  1    306 ::1/128                  On-link 30     58 2001::/32                On-link 30    306 2001:0:9d38:90d7:2833:3c6b:2300:a5b/128                                    On-link 13    281 fe80::/64                On-link 30    306 fe80::/64                On-link 13    281 fe80::d77:5aa5:9321:25b7/128                                    On-link 30    306 fe80::2833:3c6b:2300:a5b/128                                    On-link  1    306 ff00::/8                 On-link 30    306 ff00::/8                 On-link 13    281 ff00::/8                 On-link===========================================================================Persistent Routes: If Metric Network Destination      Gateway  0 4294967295 2620:9b::/96             On-link  0 4294967295 fe80::/10                On-link  0 4294967295 fe80::/10                On-link==================================================================================================== Winsock entries =====================================Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)Catalog5 05 C:\Windows\SysWOW64\wshbth.dll [36352] (Microsoft Corporation)Catalog5 06 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)Catalog5 07 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)Catalog5 08 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145648] (Microsoft Corp.)Catalog5 09 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145648] (Microsoft Corp.)Catalog9 01 C:\Program Files (x86)\Avira\AntiVir Desktop\avsda.dll [507984] (Avira Operations GmbH & Co. KG)Catalog9 02 C:\Program Files (x86)\Avira\AntiVir Desktop\avsda.dll [507984] (Avira Operations GmbH & Co. KG)Catalog9 03 C:\Program Files (x86)\Avira\AntiVir Desktop\avsda.dll [507984] (Avira Operations GmbH & Co. KG)Catalog9 04 C:\Program Files (x86)\Avira\AntiVir Desktop\avsda.dll [507984] (Avira Operations GmbH & Co. KG)Catalog9 05 C:\Program Files (x86)\Avira\AntiVir Desktop\avsda.dll [507984] (Avira Operations GmbH & Co. KG)Catalog9 06 C:\Program Files (x86)\Avira\AntiVir Desktop\avsda.dll [507984] (Avira Operations GmbH & Co. KG)Catalog9 07 C:\Program Files (x86)\Avira\AntiVir Desktop\avsda.dll [507984] (Avira Operations GmbH & Co. KG)Catalog9 08 C:\Program Files (x86)\Avira\AntiVir Desktop\avsda.dll [507984] (Avira Operations GmbH & Co. KG)Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)Catalog9 11 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)Catalog9 12 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)Catalog9 13 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)Catalog9 14 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)Catalog9 15 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)Catalog9 16 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)Catalog9 17 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)Catalog9 18 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)Catalog9 19 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)Catalog9 20 C:\Program Files (x86)\Avira\AntiVir Desktop\avsda.dll [507984] (Avira Operations GmbH & Co. KG)x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)x64-Catalog5 05 C:\Windows\System32\wshbth.dll [47104] (Microsoft Corporation)x64-Catalog5 06 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)x64-Catalog5 07 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)x64-Catalog5 08 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171760] (Microsoft Corp.)x64-Catalog5 09 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171760] (Microsoft Corp.)x64-Catalog9 01 C:\Program Files (x86)\Avira\AntiVir Desktop\avsda64.dll [523344] (Avira Operations GmbH & Co. KG)x64-Catalog9 02 C:\Program Files (x86)\Avira\AntiVir Desktop\avsda64.dll [523344] (Avira Operations GmbH & Co. KG)x64-Catalog9 03 C:\Program Files (x86)\Avira\AntiVir Desktop\avsda64.dll [523344] (Avira Operations GmbH & Co. KG)x64-Catalog9 04 C:\Program Files (x86)\Avira\AntiVir Desktop\avsda64.dll [523344] (Avira Operations GmbH & Co. KG)x64-Catalog9 05 C:\Program Files (x86)\Avira\AntiVir Desktop\avsda64.dll [523344] (Avira Operations GmbH & Co. KG)x64-Catalog9 06 C:\Program Files (x86)\Avira\AntiVir Desktop\avsda64.dll [523344] (Avira Operations GmbH & Co. KG)x64-Catalog9 07 C:\Program Files (x86)\Avira\AntiVir Desktop\avsda64.dll [523344] (Avira Operations GmbH & Co. KG)x64-Catalog9 08 C:\Program Files (x86)\Avira\AntiVir Desktop\avsda64.dll [523344] (Avira Operations GmbH & Co. KG)x64-Catalog9 09 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)x64-Catalog9 10 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)x64-Catalog9 11 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)x64-Catalog9 12 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)x64-Catalog9 13 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)x64-Catalog9 14 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)x64-Catalog9 15 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)x64-Catalog9 16 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)x64-Catalog9 17 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)x64-Catalog9 18 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)x64-Catalog9 19 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)x64-Catalog9 20 C:\Program Files (x86)\Avira\AntiVir Desktop\avsda64.dll [523344] (Avira Operations GmbH & Co. KG)========================= Devices: ================================Name: VirtualBox Host-Only Ethernet AdapterDescription: VirtualBox Host-Only Ethernet AdapterClass Guid: {4d36e972-e325-11ce-bfc1-08002be10318}Manufacturer: Oracle CorporationService: VBoxNetAdpProblem: : This device is disabled. (Code 22)Resolution: In Device Manager, click "Action", and then click "Enable Device". This starts the Enable Device wizard. Follow the instructions.Name: Cisco AnyConnect VPN Virtual Miniport Adapter for Windows x64Description: Cisco AnyConnect VPN Virtual Miniport Adapter for Windows x64Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}Manufacturer: Cisco SystemsService: vpnvaProblem: : This device is disabled. (Code 22)Resolution: In Device Manager, click "Action", and then click "Enable Device". This starts the Enable Device wizard. Follow the instructions.Name: Bluetooth Device (Personal Area Network)Description: Bluetooth Device (Personal Area Network)Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}Manufacturer: MicrosoftService: BthPanProblem: : This device is disabled. (Code 22)Resolution: In Device Manager, click "Action", and then click "Enable Device". This starts the Enable Device wizard. Follow the instructions.========================= Minidump Files ==================================No minidump file found========================= Restore Points ==================================30-07-2014 14:40:59 Installed Microsoft Fix it 5040930-07-2014 14:41:48 Installed Microsoft Fix it 5040930-07-2014 14:56:07 Installed Microsoft Fix it 5044030-07-2014 16:41:59 Windows Update31-07-2014 01:25:41 Windows Update31-07-2014 02:12:46 Removed Agilent IO Libraries Suite 64-bit.31-07-2014 02:14:07 Removed Agilent IO Libraries Suite 16.3 Update 131-07-2014 02:43:21 Removed Bonjour31-07-2014 07:15:15 Windows Update**** End of log ****

 

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David H. Lipman

David H. Lipman

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Please go to the Network Interface Card that is used to access the Internet. (WiFi ?)

 

Uncheck - "Internet Protocol Version 6"

 

Highlight - "Internet Protocol Version 4"

 

Choose "Properties"

Choose "Use the following DNS Server addresses"

Choose "Advanced"

Choose the "DNS" tab

Add the following addresses to the DNS table

8.8.8.8

4.2.2.3

8.8.4.4

4.2.2.1

 

Choose;  "Ok", "Ok" and then "Close"

 

See if that speeds up DNS resolution requests.

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leedonpark1975

leedonpark1975

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Please go to the Network Interface Card that is used to access the Internet. (WiFi ?)

 

Uncheck - "Internet Protocol Version 6"

 

Highlight - "Internet Protocol Version 4"

 

Choose "Properties"

Choose "Use the following DNS Server addresses"

Choose "Advanced"

Choose the "DNS" tab

Add the following addresses to the DNS table

8.8.8.8

4.2.2.3

8.8.4.4

4.2.2.1

 

Choose;  "Ok", "Ok" and then "Close"

 

See if that speeds up DNS resolution requests.

 

 

Thank you for replying.  I've tried your suggestion, disabled and re-enabled WLAN, reboot router but it's still the same.

 

By the way, I've tried to disable ipv6 for my WLAN, but only used 8.8.8.8 and 8.8.4.4.

 

The strange thing is that there's a delay even for PING LOCALHOST.

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David H. Lipman

David H. Lipman

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Is this Win7 platform the only system connected to your un-named Wireless Router ?

 

1Please run the following command line...

 

cmd /c ipconfig /all >%userprofile%\desktop\IPCONFIG.TXT

 

{ Hint: You can copy and paste the above command line instead of manually trying to reproduce it }

 

Then 2attach the IPCONFIG.TXT file on your Windows Desktop.

 

 

-------------------

1.  This can be done multiple ways. 

Start --> run

Hit Ctrl-Alt-Del then choose Task Manager and then in Task Manager choose;  File --> New Task (Run...)

 

2.  Look at the bottom Right of the web form and select "More Reply Options" then select "Attach Files" and point it to your Desktop and find IPCONFIG.TXT.

 

 

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leedonpark1975

leedonpark1975

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Hi David, thank you for your detailed instructions.  I've attached the IPCONFIG.TXT file.

 

I'm connected to the DSL WIFI router model ASUS DSL-N12U.  I've checked other machines (XP, Vista, 7) that are connected to my same network, they don't have this problem. 

 

As matter of fact, the problem also doesn't exist if I reboot my laptop into SAFE mode with network.

IPCONFIG.TXT

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David H. Lipman

David H. Lipman

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OK.  I was hoping it was a DNS Server issue.  If the Win7 PC is acting differently than the others and acts the same using Google and former GTE (now Level 3)  fast, public, DNS servers then there may be malware intercepting and/or relaying DNS Queries thus introducing a latency. as a side-effect.

 

Unfortunately, I don't do malware removal analysis the same way as the forum Helper's do, and I don't want to step on toes or alter the normal ways of the forum.  Therefore I will have a regular Forum Helper assist you.

 

Thank you for your patience.

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AdvancedSetup

AdvancedSetup

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Well the logs don't seem to show anything obvious to say it's infected but is having some issues according to the Event Logs.

Let me have you read the following and we'll go ahead though and scan it for an infection. You do have old compromised Java on the computer but you appear to also possibly code Java. I would recommend that you uninstall old versions of Java and install just the latest version unless you have specific Java code you've written that will only work on a specific version of Java.

 

I probably won't have much time to assist you again until Monday.

Please read the following and post back the logs when ready and we'll see about getting you cleaned up.

General P2P/Piracy Warning:
 
 

 
If you're using
Peer 2 Peer
software such as
uTorrent, BitTorrent
or similar you must either fully uninstall them or completely disable them from running while being assisted here.

Failure to remove or disable such software will result in your topic being closed and no further assistance being provided.

If you have
illegal/cracked software, cracks, keygens etc
. on the system, please remove or uninstall them now and read the policy on
Piracy
.



 
Before we proceed further, please read all of the following instructions carefully.
If there is anything that you do not understand kindly ask before proceeding.
If needed please print out these instructions.
  • Please do not post logs using CODE, QUOTE, or FONT tags. Just paste them as direct text.
  • If the log is too large then you can use attachments by clicking on the More Reply Options button.
  • Please enable your system to show hidden files: How to see hidden files in Windows
  • Make sure you're subscribed to this topic:
    • Click on the Follow This Topic Button (at the top right of this page), make sure that the Receive notification box is checked and that it is set to Instantly

    [*]Removing malware can be unpredictable...It is unlikely but things can go very wrong! Please make sure you Backup all files that cannot be replaced if something were to happen. You can copy them to a CD/DVD, external drive or a pen drive [*]Please don't run any other scans, download, install or uninstall any programs unless requested by me while I'm working with you. [*]The removal of malware is not instantaneous, please be patient. Often we are also on a different Time Zone. [*]Perform everything in the correct order. Sometimes one step requires the previous one. [*]If you have any problems while following my instructions, Stop there and tell me the exact nature of the issue. [*]You can check here if you're not sure if your computer is 32-bit or 64-bit [*]Please disable your antivirus while running any requested scanners so that they do not interfere with the scanners. [*]When we are done, I'll give you instructions on how to cleanup all the tools and logs [*]Please stick with me until I give you the "all clear" and Please don't waste my time by leaving before that. [*]Your topic will be closed if you haven't replied within 3 days [*](If I have not responded within 24 hours, please send me a Private Message as a reminder)


 
STEP 0
RKill is a program that was developed at BleepingComputer.com that attempts to terminate known malware processes
so that your normal security software can then run and clean your computer of infections.
When RKill runs it will kill malware processes and then removes incorrect executable associations and fixes policies
that stop us from using certain tools. When finished it will display a log file that shows the processes that were
terminated while the program was running.

As RKill only terminates a program's running process, and does not delete any files, after running it you should not reboot
your computer as any malware processes that are configured to start automatically will just be started again.
Instead, after running RKill you should immediately scan your computer using the requested scans I've included.

Please download Rkill by Grinler from one of the links below and save it to your desktop.
 


Link 2

  • On Windows XP double-click on the Rkill desktop icon to run the tool.
  • On Windows Vista/Windows 7 or 8, right-click on the Rkill desktop icon and select Run As Administrator
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • If it does not work, repeat the process and attempt to use one of the remaining links until the tool runs.
  • If the tool does not run from any of the links provided, please let me know.
  • Do not reboot the computer, you will need to run the application again.

STEP 01
Backup the Registry:
Modifying the Registry can create unforeseen problems, so it always wise to create a backup before doing so.
  • Please download ERUNT from one of the following links: Link1 | Link2 | Link3
  • ERUNT (Emergency Recovery Utility NT) is a free program that allows you to keep a complete backup of your registry and restore it when needed.
  • Double click on erunt-setup.exe to Install ERUNT by following the prompts.
  • NOTE: Do not choose to allow ERUNT to add an Entry to the Startup folder. Click NO.
  • Start ERUNT either by double clicking on the desktop icon or choosing to start the program at the end of the setup process.
  • Choose a location for the backup.
    • Note: the default location is C:\Windows\ERDNT which is acceptable.

    [*]Make sure that at least the first two check boxes are selected. [*]Click on OK [*]Then click on YES to create the folder. [*]Note: if it is necessary to restore the registry, open the backup folder and start ERDNT.exe


STEP 02
Please run a Threat Scan with MBAM.  If you're unable to run or complete the scan as shown below please see the following:  MBAM Clean Removal Process 2x
When reinstalling the program please try the latest version.

Right click and choose "Run as administrator" to open Malwarebytes Anti-Malware and from the Dashboard please Check for Updates by clicking the Update Now... link
Open up Malwarebytes > Settings > Detection and Protection > Enable Scan for rootkit and Under Non Malware Protection set both PUP and PUM to Treat detections as malware.
Click on the SCAN button and run a Threat Scan with Malwarebytes Anti-Malware by clicking the Scan Now>> button.
Once completed please click on the History > Application Logs and find your scan log and open it and then click on the "copy to clipboard" button and post back the results on your next reply.
 
 
STEP 03
Please download RogueKiller and save it to your desktop.

You can check here if you're not sure if your computer is 32-bit or 64-bit

  • RogueKiller 32-bit | RogueKiller 64-bit
  • Quit all running programs.
  • For Windows XP, double-click to start.
  • For Vista,Windows 7/8, Right-click on the program and select Run as Administrator to start and when prompted allow it to run.
  • Read and accept the EULA (End User Licene Agreement)
  • Click Scan to scan the system.
  • When the scan completes Close the program > Don't Fix anything!
  • Don't run any other options, they're not all bad!!
  • Post back the report which should be located on your desktop.


Thank you
 

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leedonpark1975

leedonpark1975

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Hi Ron,  

 

Thanks for replying.  Here's the RKill, MBAM and RogueKiller logs/reports.  On the event log, you can ignore the "Can't connect to MySQL server" errors.  I want to point out that the last couple of days, whenever I shutdown Windows, Windows will be installing 1 Update.  This happens every single time I shutdown.

 

 

Rkill 2.6.7 by Lawrence Abrams (Grinler)
Copyright 2008-2014 BleepingComputer.com
More Information about Rkill can be found at this link:
 
Program started at: 08/02/2014 10:38:37 PM in x64 mode.
Windows Version: Windows 7 Home Premium Service Pack 1
 
Checking for Windows services to stop:
 
 * No malware services found to stop.
 
Checking for processes to terminate:
 
 * C:\Users\Fujitsu\AppData\Local\Temp\Temp1_CoreTemp64.zip\Core Temp.exe (PID: 3700) [uP-HEUR]
 * C:\Users\Fujitsu\AppData\Local\Temp\Temp1_CoreTemp64.zip\Core Temp.exe (PID: 3700) [T-HEUR]
 
2 proccesses terminated!
 
Checking Registry for malware related settings:
 
 * No issues found in the Registry.
 
Resetting .EXE, .COM, & .BAT associations in the Windows Registry.
 
Performing miscellaneous checks:
 
 * Windows Defender Disabled
 
   [HKLM\SOFTWARE\Microsoft\Windows Defender]
   "DisableAntiSpyware" = dword:00000001
 
Checking Windows Service Integrity: 
 
 * Windows Defender (WinDefend) is not Running.
   Startup Type set to: Manual
 
Searching for Missing Digital Signatures: 
 
 * No issues found.
 
Checking HOSTS File: 
 
 * HOSTS file entries found: 
 
  127.0.0.1       localhost
 
Program finished at: 08/02/2014 10:42:47 PM
Execution time: 0 hours(s), 4 minute(s), and 9 seconds(s)
 
 
 
Malwarebytes Anti-Malware
www.malwarebytes.org
 
Scan Date: 2/8/2014
Scan Time: 4:11:52 PM
Logfile: malwarebytes log.txt
Administrator: Yes
 
Version: 2.00.2.1012
Malware Database: v2014.08.02.02
Rootkit Database: v2014.08.01.01
License: Trial
Malware Protection: Enabled
Malicious Website Protection: Enabled
Self-protection: Disabled
 
OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: Fujitsu
 
Scan Type: Threat Scan
Result: Completed
Objects Scanned: 413552
Time Elapsed: 25 min, 46 sec
 
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Enabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled
 
Processes: 0
(No malicious items detected)
 
Modules: 0
(No malicious items detected)
 
Registry Keys: 0
(No malicious items detected)
 
Registry Values: 0
(No malicious items detected)
 
Registry Data: 0
(No malicious items detected)
 
Folders: 0
(No malicious items detected)
 
Files: 0
(No malicious items detected)
 
Physical Sectors: 0
(No malicious items detected)
 
 
(end)
 
 
RogueKiller V9.2.4.0 (x64) [Jul 11 2014] by Adlice Software
 
Operating System : Windows 7 (6.1.7601 Service Pack 1) 64 bits version
Started in : Normal mode
User : Fujitsu [Admin rights]
Mode : Scan -- Date : 08/02/2014  23:04:18
 
¤¤¤ Bad processes : 2 ¤¤¤
[suspicious.Path] GoogleCrashHandler.exe -- C:\Users\Fujitsu\AppData\Local\Google\Update\1.3.24.15\GoogleCrashHandler.exe[7] -> KILLED [TermProc]
[suspicious.Path] (SVC) ALSysIO -- \??\C:\Users\Fujitsu\AppData\Local\Temp\ALSysIO64.sys[x] -> STOPPED
 
¤¤¤ Registry Entries : 19 ¤¤¤
[suspicious.Path] (X64) HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\ALSysIO -> FOUND
[suspicious.Path] (X64) HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\HideFile -> FOUND
[suspicious.Path] (X64) HKEY_LOCAL_MACHINE\System\ControlSet001\Services\ALSysIO -> FOUND
[suspicious.Path] (X64) HKEY_LOCAL_MACHINE\System\ControlSet001\Services\HideFile -> FOUND
[suspicious.Path] (X64) HKEY_LOCAL_MACHINE\System\ControlSet002\Services\ALSysIO -> FOUND
[suspicious.Path] (X64) HKEY_LOCAL_MACHINE\System\ControlSet002\Services\HideFile -> FOUND
[PUM.Dns] (X64) HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{D58198A2-67BB-4548-BC3F-B9A873A6DE3C} | DhcpNameServer : 203.116.1.94 203.116.254.150  -> FOUND
[PUM.Dns] (X64) HKEY_LOCAL_MACHINE\System\ControlSet001\Services\Tcpip\Parameters\Interfaces\{D58198A2-67BB-4548-BC3F-B9A873A6DE3C} | DhcpNameServer : 203.116.1.94 203.116.254.150  -> FOUND
[PUM.Dns] (X64) HKEY_LOCAL_MACHINE\System\ControlSet002\Services\Tcpip\Parameters\Interfaces\{D58198A2-67BB-4548-BC3F-B9A873A6DE3C} | DhcpNameServer : 203.116.1.94 203.116.254.150  -> FOUND
[PUM.Policies] (X64) HKEY_USERS\S-1-5-21-2415926976-2553931905-2523758666-1000\Software\Microsoft\Windows\CurrentVersion\Policies\System | DisableRegistryTools : 0  -> FOUND
[PUM.Policies] (X64) HKEY_USERS\S-1-5-21-2415926976-2553931905-2523758666-1000\Software\Microsoft\Windows\CurrentVersion\Policies\System | DisableTaskMgr : 0  -> FOUND
[PUM.Policies] (X86) HKEY_USERS\S-1-5-21-2415926976-2553931905-2523758666-1000\Software\Microsoft\Windows\CurrentVersion\Policies\System | DisableRegistryTools : 0  -> FOUND
[PUM.Policies] (X86) HKEY_USERS\S-1-5-21-2415926976-2553931905-2523758666-1000\Software\Microsoft\Windows\CurrentVersion\Policies\System | DisableTaskMgr : 0  -> FOUND
[PUM.Desktop] (X64) HKEY_USERS\S-1-5-21-2415926976-2553931905-2523758666-1000\Software\Microsoft\Windows\CurrentVersion\Policies\ActiveDesktop | NoChangingWallpaper : 0  -> FOUND
[PUM.Desktop] (X86) HKEY_USERS\S-1-5-21-2415926976-2553931905-2523758666-1000\Software\Microsoft\Windows\CurrentVersion\Policies\ActiveDesktop | NoChangingWallpaper : 0  -> FOUND
[PUM.DesktopIcons] (X64) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\NewStartPanel | {20D04FE0-3AEA-1069-A2D8-08002B30309D} : 1  -> FOUND
[PUM.DesktopIcons] (X64) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\NewStartPanel | {59031a47-3f72-44a7-89c5-5595fe6b30ee} : 1  -> FOUND
[PUM.DesktopIcons] (X86) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\NewStartPanel | {20D04FE0-3AEA-1069-A2D8-08002B30309D} : 1  -> FOUND
[PUM.DesktopIcons] (X86) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\NewStartPanel | {59031a47-3f72-44a7-89c5-5595fe6b30ee} : 1  -> FOUND
 
¤¤¤ Scheduled tasks : 1 ¤¤¤
[suspicious.Path] \\Core Temp Autostart Fujitsu -- "C:\Users\Fujitsu\AppData\Local\Temp\Temp1_CoreTemp64.zip\Core Temp.exe" -> FOUND
 
¤¤¤ Files : 0 ¤¤¤
 
¤¤¤ HOSTS File : 1 ¤¤¤
[C:\Windows\System32\drivers\etc\hosts] 127.0.0.1       localhost
 
¤¤¤ Antirootkit : 2 (Driver: LOADED) ¤¤¤
[Filter(Kernel.Filter)] \Driver\Disk @ Unknown : \Driver\SiRemFil @ Unknown (\SystemRoot\system32\DRIVERS\SiRemFil.sys)
[Filter(Kernel.Filter)] \Driver\Disk @ Unknown : \Driver\snapman @ Unknown (\SystemRoot\system32\DRIVERS\snapman.sys)
 
¤¤¤ Web browsers : 2 ¤¤¤
[PUM.Proxy][FIREFX:Config] 9drj6ma0.default : user_pref("network.proxy.http", "proxy.singnet.com.sg"); -> FOUND
[PUM.Proxy][FIREFX:Config] 9drj6ma0.default : user_pref("network.proxy.http_port", 8080); -> FOUND
 
¤¤¤ MBR Check : ¤¤¤
+++++ PhysicalDrive0: WDC WD5000BPKT-00PK4T0 +++++
--- User ---
[MBR] b05a6bca9e52e4afb1ff539e0bd2bf39
[bSP] 76275fc33034f9b3a520de17248a8ec4 : HP MBR Code
Partition table:
0 - [XXXXXX] ACER (0x27) [VISIBLE] Offset (sectors): 2048 | Size: 16395 MB
1 - [ACTIVE] NTFS (0x7) [VISIBLE] Offset (sectors): 33579008 | Size: 200 MB
2 - [XXXXXX] NTFS (0x7) [VISIBLE] Offset (sectors): 33988608 | Size: 122159 MB
3 - [XXXXXX] EXTEN (0x5) [VISIBLE] Offset (sectors): 284170240 | Size: 338185 MB
User = LL1 ... OK
User = LL2 ... OK
 
 
============================================
RKreport_SCN_07302014_155521.log
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AdvancedSetup

AdvancedSetup

Posted
  • Root Admin
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Firefox is using a Proxy.  Did you set this proxy on purpose?

 

 

 

Please go ahead and run through the following steps and post back the logs when ready.
 
STEP 04
Please download Junkware Removal Tool to your desktop.

  • Shutdown your antivirus to avoid any conflicts.
  • Right click over JRT.exe and select Run as administrator on Windows Vista or Windows 7, double-click on XP.
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next reply message
  • When completed make sure to re-enable your antivirus


STEP 05
Lets clean out any adware now: (this will require a reboot so save all your work)

Please download AdwCleaner by Xplode and save to your Desktop.

  • Double click on AdwCleaner.exe to run the tool.
    Vista/Windows 7/8 users right-click and select Run As Administrator
  • Click on the Scan button.
  • AdwCleaner will begin...be patient as the scan may take some time to complete.
  • When it's done you'll see: Pending: Please uncheck elements you don't want removed.
  • Now click on the Report button...a logfile (AdwCleaner[R0].txt) will open in Notepad for review.
  • Look over the log especially under Files/Folders for any program you want to save.
  • If there's a program you may want to save, just uncheck it from AdwCleaner.
  • If you're not sure, post the log for review. (all items found are adware/spyware/foistware)
  • If you're ready to clean it all up.....click the Clean button.
  • After rebooting, a logfile report (AdwCleaner[s0].txt) will open automatically.
  • Copy and paste the contents of that logfile in your next reply.
  • A copy of that logfile will also be saved in the C:\AdwCleaner folder.
  • Items that are deleted are moved to the Quarantine Folder: C:\AdwCleaner\Quarantine
  • To restore an item that has been deleted:
  • Go to Tools > Quarantine Manager > check what you want restored > now click on Restore.


STEP 06
Please open Malwarebytes Anti-Malware and from the Dashboard please Check for Updates by clicking the Update Now... link
Open up Malwarebytes > Settings > Detection and Protection > Enable Scan for rootkits, Under Non Malware Protection set both PUP and PUM to Treat detections as malware.
Click on the SCAN button and run a Threat Scan with Malwarebytes Anti-Malware by clicking the Scan Now>> button. Remove any threats found
Once completed please click on the History > Application Logs and find your scan log and open it and then click on the "copy to clipboard" button and post back the results on your next reply.


STEP 07
button_eos.gif

Please go here to run the online antivirus scannner from ESET.

  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • Tick the box next to YES, I accept the Terms of Use.
  • Click Start
  • When asked, allow the activex control to install
  • Click Start
  • Make sure that the option Remove found threats is unticked
  • Click on Advanced Settings and ensure these options are ticked:
    • Scan for potentially unwanted applications
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth Technology


    [*]Click Scan [*]Wait for the scan to finish [*]If any threats were found, click the 'List of found threats' , then click Export to text file.... [*]Save it to your desktop, then please copy and paste that log as a reply to this topic.


STEP 08
Please download the Farbar Recovery Scan Tool and save it to your desktop.

Note: You need to run the version compatibale with your system. You can check here if you're not sure if your computer is 32-bit or 64-bit

  • Double-click to run it. When the tool opens click Yes to disclaimer.
  • Press the Scan button.
  • It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
  • The first time the tool is run, it also makes another log (Addition.txt). Please attach it to your reply as well.

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leedonpark1975

leedonpark1975

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Hi Ron, I've attached the log files.

 

Yes, that is my ISP proxy.  I use it sometimes when my Internet is slow or inconsistent.  It doesn't appear to help this time though.

 

I've tried using "SFC /SCANNOW" as suggested by this website.  It helped improved my Windows speed but not networking.

http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

 

malwarebytes_3.zip

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AdvancedSetup

AdvancedSetup

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Well before we do anymore scanning for an infection (doesn't look like there is any and probably not the issue here) have you done a Factory Reset on your Router?

 

I would recommend you do a Factory Reset of your router

 

 

 

Please reveiw the following website and read it before continuing and then do a Hard Reset back to Factory Defaults for your router.
This information is only for resetting the router and you do not need to install or update the firmware, just reset your router to factory defaults.
Reset And Reboot

Hard reset or 30/30/30
 

 

Then also shut down and unplug your computer from power for a minute. Then when ready and the router has been reset and powered on for a couple of minutes go ahead and plug the power back in to the computer and start it back up and let me know if there is any difference or not.

 

Thanks

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leedonpark1975

leedonpark1975

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Hi Ron, I've done a factory reset by rebooting the router and then holding onto the reset button for about 10 seconds, following this article - http://dlcdnet.asus.com/pub/ASUS/wireless/DSL-N12U_B1/E7218_DSL_N12U_B1_Manual_English.pdf  

 

I reloaded the firmware using Asus's router utility and uploaded my config (backup before reset).

 

But the problem remains.  After that, I upgraded the firmware to the latest version and also change the router passwords to be on the safe side.

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AdvancedSetup

AdvancedSetup

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Okay, Please visit this webpage and read the ComboFix User's Guide:

  • Once you've read the article and are ready to use the program you can download it directly from the link below.
  • Important! - Please make sure you save combofix to your desktop and do not run it from your browser
  • Direct download link for: ComboFix.exe
  • Please make sure you disable your security applications before running ComboFix.
  • Once Combofix has completed it will produce and open a log file.  Please be patient as it can take some time to load.
  • Please attach that log file to your next reply.
  • If needed the file can be located here:  C:\combofix.txt
  • NOTE: If you receive the message "illegal operation has been attempted on a registry key that has been marked for deletion", just reboot the computer.


 

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AdvancedSetup

AdvancedSetup

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Please download MiniToolBox save it to your desktop and run it.

Checkmark the following check-boxes:

  • Flush DNS
  • Report IE Proxy Settings
  • Reset IE Proxy Settings
  • Report FF Proxy Settings
  • Reset FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices
  • List Users, Partitions and Memory size.
  • List Minidump Files


Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.

Note: When using Reset FF Proxy Settings option Firefox should be closed.
 

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leedonpark1975

leedonpark1975

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Hi Ron, thank you very much for your help.  I've managed to find out what caused my networking to behave so strangely.

 

Here's what I did, using MSCONFIG, I disabled most Startup all programs except for my Avira.  Reboot system.  Problem remains.

 

I rebooted into SAFE MODE (problem doesn't exist in SAFE MODE) and made a list of Windows services that started and then stopping these services one by one after I rebooted normally, doing a PING test after stopping each service.  I had to repeat the process 3 times as I found out that PING works normally sporadically.  Finally, I found the service "FXcnStatutsDatabase" that is causing the problem.

 

FXNADB.exe is part of the simple monitor that was installed from my Fuji Xerox printer driver CDROM.

 

A couple days earlier, I saw that same file in the MSCONFIG startup entry, suspected that it may cause a problem, unchecked it, but it didn't help.  I've even uploaded the file to virustotal.com website and it came clean.

 

http://www.fujixeroxprinters.com.au/en/Downloads.aspx?product=5452

 

Simple Monitor
SimpleMonitor for Asia-Pacific is printer status monitoring software that consists mainly of: - Status Window that displays printer status on your computer screen, and - Printing Status Window that displays printer status as a pop-up during printing Printer status includes the following: ?- Printing ?- Out of paper ?- Cover open ?- Toner level

 

 

 

Capture.jpg

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