Was unable to rum MBAM, fixed, please review results

[EPC]

Hi,

 

I was unable to run a scan for a while. I then followed the instructions in topic # 153834 and was able to:

1. + Run rkill.exe, please see Rkill.txt for results (it shows  c:\Windows\SysWOW64\srvany.exe (PID: 2784) [WD-HEUR]  as a process to terminate
2. + Run mbam cleaner to delete the old program
3. + Reinstall the latest version of MWB
4. + Install and run the scan (it now works, see atached)
5. + Run RogueKiller(TermThr)  PID=4284

MBAM now runs without detecting any errrors.

 

Do these results look ok?

 

Rkill.txt

[TwinHeadedEagle]

Hello,
    
 
They call me TwinHeadedEagle around here, and I'll be working with you.
 
    
 
    
Before we start please read and note the following:
    
Limit your internet access to posting here, some infections just wait to steal typed-in passwords.
Please be patient. I know it is frustrating when your PC isn't working properly, but malware removal takes time.
Don't run any scripts or tools on your own, unsupervised usage may cause more harm than good.
Do not paste the logs in your posts, attachments make my work easier. There is a Attach Files option below which you can use to attach your reports. Always attach reports from all tools.
Stay with me to the end, the absence of symptoms doesn't mean that your machine is fully operational.
Note that we may live in totally different time zones, what may cause some delays between answers.
Do not ask for help for your business PC. Companies are making revenue via computers, so it is good thing to pay someone to repair it.
If I don't hear from you within 3 days from this initial or any subsequent post, then this thread will be closed.
    
I can't foresee everything, so if anything unexpected happens, please stop and inform me!
There are no silly questions. Never be afraid to ask if in doubt!

 
 
 
 
Scan with Malwarebytes' Anti-Malware

Please re-run Malwarebytes' Anti-Malware.

• First of all, select update.
• Once updated, click the Settings tab, in the left panel choose Detctions & protection and tick Scan for rootkits.
• Click the Scan tab, choose Threat Scan is checked and click Scan Now.
• If threats are detected, click the Apply Actions button. You will now be prompted to reboot. Click Yes.
• Upon completion of the scan (or after the reboot), click the History tab.
• Click Application Logs and double-click the newest Scan Log.
• At the bottom click Export and choose Text file.
• Save the file to your desktop and include its content in your next reply.
  
  
  
  
  Please download Farbar Recovery Scan Tool and save it to your desktop.
  
  Note: You need to run the version compatibale with your system. If you are not sure which version applies to your system download both of them and try to run them.
  Only one of them will run on your system, that will be the right version.
  • Double-click to run it. When the tool opens click Yes to disclaimer.
  • Press Scan button.
  • It will make a log (FRST.txt) in the same directory the tool is run. Please attach it to your reply.
  • The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.

[EPC]

TwinHeadedEagle,

 

Thanks for the quick response. I did as requested, the files are attached.

 

A few notes:

1) Yesterday after reviving malwareBytes, I ran a scan and it did find some PUP's which I allowed Mbytes to delete, on the most recent scan it now appears to be clean see mbar-log -Latest.txt

2) Note, some time back I ran FRST64.exe and it created Addition.txt. I have attached, but note that this is from the first time I ran FRST back on July 8th, FRST.txt is from today.

3) I also included rkill.txt from when I ran rkill prior to reading your response

 

Thanks,

 

Jeff

Addition.txt

FRST.txt

mbar-log -Latest.txt

Rkill.txt

[TwinHeadedEagle]

PC looks clean, do you have some issues?

[EPC]

PC looks clean, do you have some issues?

TwinHeadedEagle,

 

No issues that I'm aware of, I'm not sure if I never noticed before but during the early part of boot before Windows starts, I see a rotating "-", just does a couple of roations before Windows starts, I don't recall seeing that before? Perhaps I'm just paranoid now?

 

Jeff

 

Your thoughts on c:\Windows\SysWOW64\srvany.exe   should I delete this or keep it?

[TwinHeadedEagle]

C:\Windows\SysWOW64\srvany.exe

 

That file is legit, no reason to delete.

 

 

 

Below you will find my thoughts about securing your machine. Go ahead through it, you will benefit from some useful advice about safe computing.

 

 

Recommended reading:

MUST READ - security tips: Computer Security - a short guide to staying safer online.Simple and easy ways to keep your computer safe and secure on the Internet

MUST READ - general maintenance: What to do if your Computer is running slowly?

 

 

 

Recommended additional software:

TFC - to clean unneeded temporary files.

Malwarebytes' Anti-Malware - to scan your system from time to time in search for malware.

Malwarebytes' Anti-Exploit - to prevent plenty of mostly exploited vulnerabilities.

McShield - to prevent infections spread by removable media.

CryptoPrevent - to secure yourself from very severe CryptoLocker infection.

Unchecky - to prevent from installing additional foistware, implemented in legitimate installations.

 

 

• The following will implement some post-cleanup procedures:

 

=> Please download DelFix by Xplode to your Desktop.

 

Run the tool and check the following boxes below;

Remove disinfection tools

Create registry backup

Purge System Restore

Click Run button and wait a few seconds for the programme completes his work.

At this point all the tools we used here should be gone. Tool will create an report for you (C:\DelFix.txt)

 

The tool will also record healthy state of registry and make a backup using ERUNT program in %windir%\ERUNT\DelFix

Tool deletes old system restore points and create a fresh system restore point after cleaning.

 

 

My help is free for everybody.

If you're happy with the help provided and/or wish to buy me a beer for the assistance you received, then you can consider a donation:

Thank you!

 

 

 

Stay safe,

TwinHeadedEagle

[AdvancedSetup]

Glad we could help.

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