What does this mean, Malwarebytes appears to be working

[Japlmg]

Problem signature:

  Problem Event Name: APPCRASH

  Application Name: mbam.exe

  Application Version: 1.0.0.532

  Application Timestamp: 53518532

  Fault Module Name: kernel32.dll

  Fault Module Version: 6.0.6002.18881

  Fault Module Timestamp: 51da3e00

  Exception Code: c0000142

  Exception Offset: 0006f52f

  OS Version: 6.0.6002.2.2.0.768.3

  Locale ID: 1033

  Additional Information 1: 9d13

  Additional Information 2: 1abee00edb3fc1158f9ad6f44f0f6be8

  Additional Information 3: 9d13

  Additional Information 4: 1abee00edb3fc1158f9ad6f44f0f6be8

 

Received the above with an Error Message upon start up of computer this afternoon.

The error message stated Malwarebytes was non-functional.

When I clicked "Details" I received the above.

 

Megabytes appears to be totally functional, as it was able to run a scan, and the icon at the bottom left of the screen indicates Malwarebytes is on.

 

Any explanation would be appreciated.

 

Gregg

[1PW]

Hello japlmg and
 
Reference: 0xc0000142 APPCRASH
 
May we assume that this event is not frequent nor is it repeatable?
 
This event is rare and the last report of this particular APPCRASH was almost two months ago where the event abated with no apparent action on the user's part.

At this time, and if convenient for you, please read the following and individually attach the 3 requested logs in a reply to this thread: Diagnostic Logs, as we would appreciate having a historical record for the developers if this becomes more frequent for you or other users.
 
If your APPCRASH events are repeatable and frequent, it would be best to have a MBAM product support team member work with you early on. Please reply with your Vista system's status.
 
Thank you.