Help With Possible Virus

[Kumiho]

Hey, over the last couple of days I've been getting a good amount of blocked outgoing connections from svchost.exe and I'm worried I may be infected. It was much more frequent a few days ago, but I ran a Malwarebytes scan and it found 22 PUPs. I quarantined them and removed them, but they still pop up sometimes. Both Malwarebytes and Avast have been blocking these outgoing connections. Yesterday I ran another scan with Malwarebytes and it didn't find anything, yet I'm still getting these connections? So far I've ran TDSSKiller and Malwarebytes Anti-Rootkit. They've come up with nothing. Please help me out here!

FRST.txt

Addition.txt

[TwinHeadedEagle]

Hello,
    
 
They call me TwinHeadedEagle around here, and I'll be working with you.
 
    
 
    
Before we start please read and note the following:
    
Limit your internet access to posting here, some infections just wait to steal typed-in passwords.
Please be patient. I know it is frustrating when your PC isn't working properly, but malware removal takes time.
Don't run any scripts or tools on your own, unsupervised usage may cause more harm than good.
Do not paste the logs in your posts, attachments make my work easier. There is a Attach Files option below which you can use to attach your reports. Always attach reports from all tools.
Stay with me to the end, the absence of symptoms doesn't mean that your machine is fully operational.
Note that we may live in totally different time zones, what may cause some delays between answers.
Do not ask for help for your business PC. Companies are making revenue via computers, so it is good thing to pay someone to repair it.
If I don't hear from you within 3 days from this initial or any subsequent post, then this thread will be closed.
    
I can't foresee everything, so if anything unexpected happens, please stop and inform me!
There are no silly questions. Never be afraid to ask if in doubt!
 
 
 
 
P2P/Piracy Warning:

• If you're using Peer 2 Peer software such as uTorrent, BitTorrent or similar you must either fully uninstall them or completely disable them from running while being assisted here.
• Failure to remove or disable such software will result in your topic being closed and no further assistance being provided.
• If you have illegal/cracked software, cracks, keygens, etc. on the system, please remove or uninstall them now and read the policy on Piracy.

 

 

Scan with Malwarebytes' Anti-Malware
 
Please re-run Malwarebytes' Anti-Malware.

• First of all, select update.
• Once updated, click the Settings tab, in the left panel choose Detctions & protection and tick Scan for rootkits.
• Click the Scan tab, choose Threat Scan is checked and click Scan Now.
• If threats are detected, click the Apply Actions button. You will now be prompted to reboot. Click Yes.
• Upon completion of the scan (or after the reboot), click the History tab.
• Click Application Logs and double-click the newest Scan Log.
• At the bottom click Export and choose Text file.
• Save the file to your desktop and include its content in your next reply.
   
   
   
   
   
  
  Scan with ZOEK
   
  Please download ZOEK by Smeenk and save it to your desktop (preferred version is the *.exe one)
  Temporary disable your AntiVirus and AntiSpyware protection - instructions here.
  • Right-click on icon and select Run as Administrator to start the tool.
  • Wait patiently until the main console will appear, it may take a minute or two.
  • In the main box please paste in the following script:
    

    createsrpoint;ipconfig /flushdns;bautoclean;emptyalltemp;

  • Make sure that Scan All Users option is checked.
  • Push Run Script and wait patiently. The scan may take a couple of minutes.
  • When the scan completes, a zoek-results logfile should open in notepad.
  • If a reboot is needed, it will be opened after it. You may also find it at your main drive (usually C:\ drive)
  Post its content into your next reply.

[Kumiho]

Here are things you requested, my friend. By the way, I'm slightly concerned about temporarily disabling my anti-virus software and such. I did it, but do I just leave it disabled and wait until you tell me when to re-enable it?

MBScan.txt

zoek-results.txt

[TwinHeadedEagle]

You can re-enable it. We're almost done, just one more step.

 

Run FRST again, check Addition.txt, press Scan and attach both fresh reports.

[Kumiho]

Here are the fresh reports.

FRST.txt

Addition.txt

[TwinHeadedEagle]

First, go to Control Panel and uninstall following (skip lines that cannot be uninstalled):
- Adobe Reader 9.1
- Ask Toolbar
- Java 6 Update 20
- Java 6 Update 31
 
Latest versions of Java and Adobe Reader available here --> http://www.java.com/en/  and here http://get.adobe.com/uk/reader/
Make sure to uncheck optional offers.
 
 
 

Fix with Farbar Recovery Scan Tool
 

This fix was created for this user for use on that particular machine.
Running it on another one may cause damage and render the system unstable.

 
Download attached fixlist.txt file and save it to the Desktop:
 
Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!

• Right-click on icon and select Run as Administrator to start the tool.
  (XP users click run after receipt of Windows Security Warning - Open File).
• Press the Fix button just once and wait.
• If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
• When finished FRST will generate a log on the Desktop, called Fixlog.txt.

Please attach it to your reply.

 

 

 

 

This was our last step, tell me how is your PC now?

fixlist.txt

[Kumiho]

When I tried to uninstall Ask Toolbar, it said "The feature you are trying to use is on a network resource that is unavailable." Not sure what that meant, so I skipped it. Uninstalled the rest. Downloaded the newest versions of Java and Adobe Reader, as well. Here is the log you wanted. How does it look? I haven't gotten any notifications from my software about blocked connections, malware, etc. Must be a good sign, ye? My PC seems to be running a lot more efficiently as well.

Fixlog.txt

[TwinHeadedEagle]

Then we're done

 

 

 

Below you will find my thoughts about securing your machine. Go ahead through it, you will benefit from some useful advice about safe computing.

 

 

Recommended reading:

MUST READ - security tips: Computer Security - a short guide to staying safer online.Simple and easy ways to keep your computer safe and secure on the Internet

MUST READ - general maintenance: What to do if your Computer is running slowly?

 

 

 

Recommended additional software:

TFC - to clean unneeded temporary files.

Malwarebytes' Anti-Malware - to scan your system from time to time in search for malware.

Malwarebytes' Anti-Exploit - to prevent plenty of mostly exploited vulnerabilities.

McShield - to prevent infections spread by removable media.

CryptoPrevent - to secure yourself from very severe CryptoLocker infection.

Unchecky - to prevent from installing additional foistware, implemented in legitimate installations.

 

 

• The following will implement some post-cleanup procedures:

 

=> Please download DelFix by Xplode to your Desktop.

 

Run the tool and check the following boxes below;

Remove disinfection tools

Create registry backup

Purge System Restore

Click Run button and wait a few seconds for the programme completes his work.

At this point all the tools we used here should be gone. Tool will create an report for you (C:\DelFix.txt)

 

The tool will also record healthy state of registry and make a backup using ERUNT program in %windir%\ERUNT\DelFix

Tool deletes old system restore points and create a fresh system restore point after cleaning.

 

 

My help is free for everybody.

If you're happy with the help provided and/or wish to buy me a beer for the assistance you received, then you can consider a donation:

Thank you!

 

 

 

Stay safe,

TwinHeadedEagle

[AdvancedSetup]

Glad we could help.

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