Trojan Detected

[Jeepguy2014AZ]

Hi Matt.

 

 

 

 

This would suggest a F/p scenario where we have fixed/removed the faulting signature.

 

To put your mind at rest if you would like then please zip and attach a copy of that file and i can verify this.

 

Thanks in advance.

 

 

Hi, I have a new desktop computer from Walmart, remanufactured, and it runs win 7. Just bought it two weeks ago. Only anti virus program I am running is microsft security essentials. I started having problems yesterday morning around 7:25AM when it said that microsoft had done a security update and right after that my processor was pretty much running full speed ahead around 100%. Then my firefox brouser just closed on its own and I couldn't open firefox or Internet Explorer. I then looked at task manager to see what the heck was running at 100% and saw under services six different drivers all with the same name rthdcpd.exe  I tried to disable them from running and they would reappear right away. I was able to do a system restore to the day before which was the 27th July and then open firefox brouser and download malwarebytes program and install it. I ran it and it found 9 trojan viruses called trojan.fakems and quarantined them. It shows while scanning it keeps finding these same viruses in memory. I have scanned and removed them several times and they keep coming back. I did it twice today. How do you get rid of them from the memory?

[deeprybka]

Hi &

My name is Jürgen and I will be assisting you with your Malware related problems.

Before we move on, please read the following points carefully.

• My native language isn't English. So please do not use slang or idioms. It could be hard for me to read. Thanks for your understanding.
• Please read my instructions completely. If there is anything that you do not understand kindly ask before proceeding.
• Perform everything in the correct order. Sometimes one step requires the previous one.
• If you have any problems while you are follow my instructions, Stop there and tell me the exact nature of your problem.
• Do not run any other scans without instruction or Add/ Remove Software unless I tell you to do so. This would change the output of our tools and could be confusing for me.
• Post all Logfiles as a reply rather than as an attachment unless I specifically ask you. If you can not post all logfiles in one reply, feel free to use more posts.
• If I don't hear from you within 3 days from this initial or any subsequent post, then this thread will be closed.
• Stay with me. I will give you some advice about prevention after the cleanup process. Absence of symptoms does not always mean the computer is clean.

P2P/Piracy Warning:

• If you're using Peer 2 Peer software such as uTorrent, BitTorrent or similar you must either fully uninstall them or completely disable them from running while being assisted here.
• Failure to remove or disable such software will result in your topic being closed and no further assistance being provided.
• If you have illegal/cracked software, cracks, keygens, etc. on the system, please remove or uninstall them now and read the policy on Piracy.

Step 1

Please run a FRST scan. This will help us diagnose your problem.

Please download Farbar Recovery Scan Tool and save it to your Desktop.

(If you are not sure which version (32-/64-bit) applies to your system, download and try to start both of them as just the right one will run.)

• Start FRST with administator privileges.
• Make sure the option Addition.txt is checked and press the Scan button.
• When finished, FRST will produce two logs (FRST.txt and Addition.txt) in the same directory the tool was run from.
• Please copy and paste these logs in your next reply.

[AdvancedSetup]

Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!