Jump to content

Malwarebytes won't open


Recommended Posts

Chameleon didn't work and gave the following report:

 

MBAM-Chameleon ver. 3.0.4
Press any key to continue
Driver is already loaded
Enabling Driver...
...Done!
Trying to start Malwarebytes Anti-Malware, please wait...
Failed to start Malwarebytes Anti-Malware
Killing known malicious processes, please wait...
 
Mbam-killer Timeout set to 1800 seconds.
Mbam-killer is scanning - Press C to cancel...
Mbam-killer scan is complete.
Mbam-killer is exiting.
 
Malwarebytes Anti-Malware has terminated - unable to start the scan.
Press any key to continue
 
I have the paid version. I uninstall it and install it again, but a lot of windowns pop up with the message runtime error. It seems to be installed anyway, but still doesn't open.
 
Antivirus found nothing. I tried also online antimalware tools that found nothing either.
 
Thanks
Link to post
Share on other sites

Hello MMS1982 and :welcome:

Please try the Clean Removal Process to begin with:

  • Please try the following and let us know if this corrects your issue: MBAM Clean Removal Process 2.x.
  • If that does not correct the issue, then please read the following and individually attach the 3 requested logs in a reply to this thread: Diagnostic Logs.
  • The 3 files, from Step 2, to be individually attached from your desktop are: 1) CheckResults.txt 2) FRST.txt 3) Addition.txt. Please do not Copy and Paste them into a reply.
  • NOTE: There is an FAQ section with valuable information located in Common Questions, Issues, and their Solutions.
Please let us know the status of your issue in a reply to this thread.

Thank You. :)

Link to post
Share on other sites

Guest
This topic is now closed to further replies.
  • Recently Browsing   0 members

    • No registered users viewing this page.
Back to top
×
×
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.