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Unable to boot pc even in safe mode


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After accidentally quarentining what appeared to be thousands of files I am unable to boot my PC, even in safe mode. I can't access an error log - in fact, the only thing I can load is startup repair, which now runs itself in a loop. Sorry about the lack of any further insight, I really have no idea what's happening.

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Hello schennn:

Earlier today, a flawed MBAM database was released (v2014.07.26.09). The flawed database remained on Malwarebytes' CDN servers for approximately three hours before the obscure flaw was completely diagnosed and resolved with a corrective database release.

We will ask that a Moderator/Administrator move this topic to the Malwarebytes Anti-Malware Help sub-forum for your resolution steps to follow.

Thank you for your patience and understanding.

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  • Root Admin

Do you have access to another system running the same version of Windows and a large 4GB or larger USB thumb drive or external USB drive that you can use to try a repair?

DO NOT use this method or idea if the versions of Windows are not the same. ie.. do not use XP or Vista to fix a Windows 7 box or vice-verse

You should be able to use Robocopy to put back enough of the files to allow the system to boot again.

Assuming you have a USB drive on F: please create a folder called Windows in the root/top of the drive.

Then click on start and type in CMD.EXE and when it shows in the start menu right click over it and choose "Run as administrator" and type in the following and press the Enter key.

ROBOCOPY "C:\WINDOWS" "F:\Windows" /s /xo /xj *.exe *.dll *.sys /r:0 /w:0
Then start the affected computer up with the USB drive attached and issue the following command

This assumes that the USB drive is now D: from within the Recovery Console if not then adjust to the correct drive letter. You can run NOTEPAD and then try File Open to locate the drive, then close Notepad.

ROBOCOPY "D:\WINDOWS" "C:\Windows" /s /xo /xj *.exe *.dll *.sys /r:0 /w:0
Once completed try to restart the computer now in Normal Mode

Please let me know how that works out.

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