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Cannot install MBAM


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I'm remoting in to a computer that has a problem. 450GB HDD is being reported as full. Computer properties sez this is a Win7 Home Premium SP1 64 bit machine.

 

When I try to install MBAM, it tells me the version of the file I'm trying to install isn't compatible with the OS.

 

HALP!

 

thank you

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Hello and :welcome: :

 

It sounds as if you are working on an infected computer?

We can't work on malware diagnostics and removal in this sub-section of the forum.

So, for expert assistance, I suggest that you please follow the advice in this pinned topic: Available Assistance For Possibly Infected Computers.
A malware analyst will guide you through the cleanup process.

>>It will be preferable either to have physical control of the computer in question, or to have the computer's owner create a forum account and seek help directly. 

Thanks,

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