cant download malwarebytes..

[Caredelyra]

I dont know much about computers but when I go to download malwarebytes it gives me, access is denied at almosst end of download I went and downloaded farbar aannd created an accoount to post... plz help in leigmans terms as I am not computer savvy ty.

FRST1.txt

Addition.txt

[deeprybka]

Hi &

My name is Jürgen and I will be assisting you with your Malware related problems.

Before we move on, please read the following points carefully.

• My native language isn't English. So please do not use slang or idioms. It could be hard for me to read. Thanks for your understanding.
• Please read my instructions completely. If there is anything that you do not understand kindly ask before proceeding.
• Perform everything in the correct order. Sometimes one step requires the previous one.
• If you have any problems while you are follow my instructions, Stop there and tell me the exact nature of your problem.
• Do not run any other scans without instruction or Add/ Remove Software unless I tell you to do so. This would change the output of our tools and could be confusing for me.
• Post all Logfiles as a reply rather than as an attachment unless I specifically ask you. If you can not post all logfiles in one reply, feel free to use more posts.
• If I don't hear from you within 3 days from this initial or any subsequent post, then this thread will be closed.
• Stay with me. I will give you some advice about prevention after the cleanup process. Absence of symptoms does not always mean the computer is clean.

ZeroAccess:C:\$Recycle.Bin\S-1-5-21-3410888156-1423259422-3837737747-1000\$370a04bc6ba7491fa8e21e6458632344ZeroAccess:C:\$Recycle.Bin\S-1-5-18\$370a04bc6ba7491fa8e21e6458632344

All passwords should be changed immediately to include those used for banking, email, eBay, paypal and online forums from a CLEAN COMPUTER. Banking and credit card institutions should be notified of the possible security breach.

Step 1

Please uninstall some programs:

• Windows 7: Click on the Start Menu button, open Control Panel and click Uninstall a program.
• Search and select the following programs one by one and click on Uninstall:

  7-zip v9.20

  iMesh

  Yontoo 1.10.02

• Reboot your computer.

Step 2

Please download AdwCleaner (by Xplode) and save it to your Desktop.

• Double click on AdwCleaner.exe to run the tool.

  Vista/Windows 7/8 users right-click and select "Run As Administrator"

• Click on the Scan button.
• After the scan has finished, click on the Clean button.
• Press OK when asked to close all programs and follow the onscreen prompts.
• After rebooting, a log file (that is saved in C:\AdwCleaner[s#].txt) will open automatically.

  Copy and paste the contents of that logfile in your next reply.

Step 3

Please download Combofix (by sUBs) and save it to your Desktop.

• Disable the realtime-protection of your antivirus and anti-malware programs because they might interfere with the scan.
• Start Combofix.exe and follow its instructions.
• Do not use the computer while the scan is running. This may cause the program to stall.
• When finished, a log file will be displayed (that can also be found at C:\Combofix.txt).

  Please copy and paste the contents of this file into your next post.

Note: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." after the scan, just restart the computer.

[AdvancedSetup]

Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!