rdreisb Posted July 25, 2014 ID:857777 Share Posted July 25, 2014 https://forums.malwarebytes.org/index.php?/topic/126889-fbi-virus-cant-start-safemode-windows-7/I downloaded the farbar recovery tool and it is scanning now. The support person helped the user fix their computer but specifically said not to download any files because they were for the users computer. Support said to post a link to that topic from 2013 so I did. Please advise.... Link to post Share on other sites More sharing options...
TwinHeadedEagle Posted July 25, 2014 ID:857786 Share Posted July 25, 2014 Hello, You only need to attach FRST.txt report after the scan is done. After that I'll guide you through the rest of process. By the way, you didn't tell us what is your problem? Link to post Share on other sites More sharing options...
rdreisb Posted July 25, 2014 Author ID:857798 Share Posted July 25, 2014 My laptop isnt booting completely. It gets to the windows 7 blue screen but thats it. Link to post Share on other sites More sharing options...
rdreisb Posted July 25, 2014 Author ID:857799 Share Posted July 25, 2014 Ran a system repair and it couldnt fix the problem. Moved on to the 2013 post and downloaded farbar to a flash and now it is scanning. Link to post Share on other sites More sharing options...
TwinHeadedEagle Posted July 25, 2014 ID:857812 Share Posted July 25, 2014 Okay, attach report when it is completed. Link to post Share on other sites More sharing options...
TwinHeadedEagle Posted July 28, 2014 ID:859109 Share Posted July 28, 2014 You still with me? Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted July 29, 2014 Root Admin ID:859641 Share Posted July 29, 2014 Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread. Other members who need assistance please start your own topic in a new thread. Thanks! Link to post Share on other sites More sharing options...
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