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I need someone to help me have been trying to install Malwarebytes

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I had free version it didn't work and computer didnt work right have had hackers in computer for yers, have had Microsoft suppose to be fixing the problem.NOTTTTT  Anyway I went ahead and purchased the Malwarebytes version this morning tired of messing around!!  That was several hours ago I cant install it have errors every time I try!!!!  I need some help I am not a novice!!!!   Internal error: Expression error :  Runtime error (at 79:177):) External exception E06D7363  I took off the free version and tried to put on paid version???  I have nothing on my computer and firwall is down and I need someone to help says 4 day turn around on email for tech support!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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Hello and :welcome: :


We're disappointed to learn that you are having trouble installing MBAM Premium on your computer.

(For the record, the Free, Trial and Premium versions of the software installer are identical -- a user with a paid license "activates" the software with a license ID and key to turn on the Premium features.)


If your system is infected, that could be interfering with the process.


But let's start with the advice in this pinned topic, first, as it would seem to relate to the specific error message you describe: Internal error: Expression error 'Runtime Error' / External exception E06D7363


Please post back and let us know how it goes.


P.S. The mod team will likely relocate this post to a more suitable section of the forum >>here<<. No worries. ;)


Thank you,

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It worked!!!!!!  Thank you so much!!!!!  I cleared out all the copies, had one in my programs, but had partial copies that didn;t load in dowload file and a personal file so deleted those but forgot to clear the second batch from the recycle bin, had  a blonde moment :)  But I am now protected and have run the chameleon and cleaned up everything!!!!!  Thank you so much for the help, greatly appreciated!!!

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I'm glad I could help.

Thanks for letting us know.


If you ever need help, please feel free to post back.


ALSO, for additional information:
There is an FAQ Section here: Common Questions, Issues, and their Solutions
And here are links to the MBAM 2.0 User Guide: Online and PDF
And there are many useful KB topics and videos at the helpdesk support page


Thank you,

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