Jump to content

Scan won't finish

Recommended Posts

I do a weekly scan and this problem just started this week.  The scan finds 1,500+ objects but gets stuck when it gets to Heuristic Analysis.  The cursor keeps moving but the scan won't finish.  Last night it ran for 8+ hours and wouldn't complete.  Today I uninstalled and re-installed V 2.02.1012.  Same thing, it it has now been running for 4+ hours.

Win 7 64 bit.

Link to post
Share on other sites

It could very well be that the computer is currently infected, and the infection is preventing Malwarebytes from finishing.

Here is what you need to do. Being that you are probably infected, feel free to follow the instructions below to receive free, one-on-one expert assistance in checking your system and clearing out any infections and correcting any damage done by the malware.

Please see the following pinned topic which has information on how to get help with this: Available Assistance for Possibly Infected Computers

Thank you

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

  • Recently Browsing   0 members

    • No registered users viewing this page.
Back to top
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.