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Strange Settings Discovered in MBAM Premium v2.xx

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I have a dual OS PC--XP Pro SP3 x32 and W7 Pro SP1 x64.  An issue with irregular settings occurs with MBAM Premium v2.xx in XP.


I reviewed the log of my latest Threat Scan and noted a possible irregularity.  A 'cut and paste' of the key log section is:

Memory: Enabled

Startup: Enabled

Filesystem: Disabled

Archives: Enabled

Rootkits: Enabled

Heuristics: Enabled

PUP: Enabled

PUM: Enabled

***  Why is the Filesystem disabled?  How do I enable it?



Under Web Exclusion of Settings, there was IP address added as an exclusion...except I didn't add it there.  

The IP address is:

Google search shows that this IP address belongs to Webair...a company that hosts hackers who run spyware.

How and why did MBAM add that IP as an exclusion?



     My PC suddenly freezes for no explicable reason.  Everything freezes.  All open app software freeze.  Mouse clicks won't open anything.  Keyboard produces no action. Even Ctrl - Alt - Del does nothing.  My PC runs like a top...but then--POW--it freezes up totally...for about 2 to 3 minutes, happening about 3 times during a 10 hour workday.  Even a MBAM scan in progress will freeze.

     I ran a variety of AV and malware scans....which came back clean...using the following programs:

Emsisoft Anti-Malware v9

MBAB Premium v2

Hitman Pro

AdWare Cleaner

     This 'freeze' issue truly stumps me.


An expert's advice will be deeply appreciated,


MBAM Scan 7-23-14.txt


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Hello and :welcome: :
First issue: Known, cosmetic/logging "bug" seen on some systems, due to be fixed in a future release.
Third issue: Not sure if your dual-boot platform has something to do with it.  However, a clean reinstall may solve the problem. If it doesn't, we'd need a bit of system information to begin to sort that out (see below).
Second issue: I have no idea how MBAM could have possibly added an IP to your web exclusions. AFAIK, the only way to add those exclusions is manually, requiring interaction from the user. (One of the staff or experts will correct me if I am wrong about that.)  So, it may be related to a PUP or other program that you may have unintentionally installed along with another program? Or it could possibly be related to malware?
So, if you think you might be infected, then I would suggest starting with the advice in this pinned topic: Available Assistance for Possibly Infected Computers. A malware expert will assist you, for free, with looking into your issue, either in the malware removal section or at the help desk.
OTOH, if you are certain you aren't infected, but would like to troubleshoot the "settings" and the "freezing" issues, then I would suggest the following:

  • Please follow the steps in this pinned topic to uninstall your current version of MBAM and reinstall the latest build - MBAM Clean Removal Process 2x
  • If that does not correct the issue, then please read the following and post back attached to your next reply the 3 requested logs - Diagnostic Logs (the 3 logs are: FRST.txt, Addition.txt and CheckResults.txt)
  • NOTE: There is an FAQ section with valuable information located here - Common Questions, Issues, and their Solutions

Please let us know how it goes.


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