Malwarebytes blocks dialup, and other issues

[ho72]

Starting this topic per Ron's request.

 

Summary, initial complaint: MB blocks dialup connection, wireless broadband is OK.

 

Initial FRST log examination revealed other issues that might require a deeper look. 

 

New logs are attached.

Addition.txt

FRST.txt

[TwinHeadedEagle]

Hello,

Before we start please read and note the following:

Limit your internet access to posting here, some infections just wait to steal typed-in passwords.

Don't run any scripts or tools on your own, unsupervised usage may cause more harm than good.

Do not paste the logs in your posts, attachments make my work easier. There is a Upload a File button which you can use to attach your reports. Attach all reports.

Stay with me to the end, the absence of symptoms doesn't mean that your machine is fully operational.

Note that we may live in totally different time zones, what may cause some delays between answers.

Do not ask for help for your business PC. Companies are making revenue via computers, so it is good thing to pay someone to repair it.

I can't foresee everything, so if anything unexpected happens, please stop and inform me!

There are no silly questions. Never be afraid to ask if in doubt!

P2P/Piracy Warning:

• If you're using Peer 2 Peer software such as uTorrent, BitTorrent or similar you must either fully uninstall them or completely disable them from running while being assisted here.
• Failure to remove or disable such software will result in your topic being closed and no further assistance being provided.
• If you have illegal/cracked software, cracks, keygens, etc. on the system, please remove or uninstall them now and read the policy on Piracy.

Scan with Malwarebytes' Anti-Malware

Please re-run Malwarebytes' Anti-Malware.

• First of all, select update.
• Once updated, click the Settings tab, in the left panel choose Detctions & protection and tick Scan for rootkits.
• Click the Scan tab, choose Threat Scan is checked and click Scan Now.
• If threats are detected, click the Apply Actions button. You will now be prompted to reboot. Click Yes.
• Upon completion of the scan (or after the reboot), click the History tab.
• Click Application Logs and double-click the newest Scan Log.
• At the bottom click Export and choose Text file.

Save the file to your desktop and include its content in your next reply.

[ho72]

Here's the log. Thanks.

MB Scan 1.txt

[TwinHeadedEagle]

Fix with Farbar Recovery Scan Tool

This fix was created for this user for use on that particular machine.
Running it on another one may cause damage and render the system unstable.

Download attached fixlist.txt file and save it to the Desktop:

Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!

• Right-click on icon and select Run as Administrator to start the tool.
  (XP users click run after receipt of Windows Security Warning - Open File).
• Press the Fix button just once and wait.
• If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
• When finished FRST will generate a log on the Desktop, called Fixlog.txt.

Please attach it to your reply.

 

 

 

 

Please download AdwCleaner by Xplode and save to your Desktop.

Double click on AdwCleaner.exe to run the tool.

• Click on the Scan button.
• After the scan has finished click on the Clean button.
  

Press OK when asked to close all programs and follow the onscreen prompts.
Press OK again to allow AdwCleaner to restart the computer and complete the removal process.

• After rebooting, a logfile report (AdwCleaner[s0].txt) will open automatically.
• Post logfile will also be saved in the C:\AdwCleaner folder.
  

fixlist.txt

[ho72]

OK, off to work, will continue this afternoon/evening.

[ho72]

Here are your requested logs.

 

Why was it necessary to delete the GsServer service? Good Sync automates backups to my NAS and I need for it to work.

AdwCleanerS12.txt

Fixlog.txt

[TwinHeadedEagle]

How is your PC now?

[ho72]

Malwarebytes still blocks my dialup, which was my original complaint. The workaround is, exit MB, establish a connection, relaunch MB.

 

Other than that, I don't see that  I have a problem. The reason I posted in this section to begin with was that Ron suggested it based on his review of the FRST log files.

[TwinHeadedEagle]

This problem isn't caused by malware. Return to your original topic, and ask them for other solution.

[ho72]

OK, thanks.

[AdvancedSetup]

Since this issue is resolved I will close the thread to prevent others from posting here. If you need assistance please start your own topic and someone will be happy to assist you.